Kotz Heating Cooling & Plumbing
3460 Floradale St., Waterford, MI 48329
(248) 674-4999
5 Stars
2591 Reviews
By Tina d.
on 10/28/20
Had new furnace installed by Dave he was so awesome, he was so efficient, professional and very nice, he explained everything to me about my new furnace and left the area spotless... definitely recomm...
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Had new furnace installed by Dave he was so awesome, he was so efficient, professional and very nice, he explained everything to me about my new furnace and left the area spotless... definitely recommend!!!!!
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By Chris P.
on 10/27/20
Our service pros were fantastic. Very knowledgeable and professional. They also went above and beyond in making the area look clean. Thanks!

By Chris P.
on 10/27/20
Our service pros were fantastic. Very knowledgeable and professional. They also went above and beyond in making the area look clean. Thanks!

By Thomas B.
on 10/13/20
Had maintenance done today. Molly did a wonderful job, was great talking with her. Keep up the great work.

By Tad M.
on 09/18/20
Matt did an amazing job. He took the time to show me exactly what he was doing. He was very kind and set our mind at ease over the safety and performance of our old furnace. Thanks Matt!

By Stebleton
on 09/16/20
Very unprofessional company starting with owner Frank. Had furnace issues where duct work had been installed improperly by someone else. After several service calls we told salesman, Bill, we wanted...
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Very unprofessional company starting with owner Frank. Had furnace issues where duct work had been installed improperly by someone else. After several service calls we told salesman, Bill, we wanted a whole new system including duct work. Twice the technicians came out and extensively talked about what needed done. We signed contract for exploratory work with deposit to be applied to entire job. Exploratory work was done including cutting a hole in ceiling, which we had agreed to. That’s where it stopped. No one would answer our calls. Finally called owner, only to be told he was out and never returned our calls. Well their loss... our work is now done, by a very professional staff at Randazzo including us adding an all house generator to the job. I would not ever recommend Kotz, they are rude, unprofessional, and obviously cannot handle any job with problems. I recommend Randazzo 100%. Wayne the service pro was not at fault, it was from the top Frank.
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By Matthew P.
on 09/13/20
Molly conducted preventative maintenance on our furnace and air conditioner in September. She was professional, knowledgeable and efficient with her analysis of both units. She was thorough in asking ...
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Molly conducted preventative maintenance on our furnace and air conditioner in September. She was professional, knowledgeable and efficient with her analysis of both units. She was thorough in asking questions regarding any performance issues with either unit. She detected a potential igniter issue with the furnace due to age, recommending replacement before failure in winter. She also reviewed the A/C unit performance which was functioning properly,and inspected and cleaned the outside unit. Molly was very pleasant and straight forward in her approach to provide good service with a smile. I would recommend her work with Kotz H&C to others.
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By Joseph & Linda C.
on 09/04/20
Received maintenance agreement service on our furnace today. Wyatt was the technician and he was very friendly, professional and informative. He explained what was done and that everything checked out...
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Received maintenance agreement service on our furnace today. Wyatt was the technician and he was very friendly, professional and informative. He explained what was done and that everything checked out okay. Wyatt performed the service in a timely manner. He is an asset to Kotz. Thank you, Joseph & Linda Chmura
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By Becky B.
on 08/12/20
Troy was very knowledgeable and personable. Not pushy or demanding. Seemed very forthright and honest

By John S.
on 08/07/20
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