Key Heating & AC
8E Continental Dr., Exeter, NH 03833
(603) 436-8811
4.5 Stars
74 Reviews
By Mats L.
on 10/04/19
Very professional and knowledgeable about our HVAC system. Excellent communication and easy scheduling.

By Blain K.
on 09/16/19
Excellent service. Thorough explanation of the completed work and what should be done in the future.

By Doug D.
on 09/13/19
Very helpful in explaining what he was doing.. Did a great job and cleaned up the area really good. Great technician.

By Dan K.
on 05/07/19
Richard arrived on time, was polite and explained everything in layman's terms. Performed the maintenance and suggested replacing the capacitor. I was very satisfied with the service.

By Matt F.
on 03/08/19
Walter was punctual, knowledgeable, and was able to resolve our issue quickly. He didn't seem to mind me observing his work and asking questions, which was nice. He clearly explained the issue, how ...
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Walter was punctual, knowledgeable, and was able to resolve our issue quickly. He didn't seem to mind me observing his work and asking questions, which was nice. He clearly explained the issue, how he resolved it, and a plan of action to move forward.
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By Robin W.
on 03/06/19
Keys Heating & AC were fabulous when installing our new central AC. They are professional, courteous, and very pleasant to have in our home. I would recommend them to anyone. They are punctual and ...
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Keys Heating & AC were fabulous when installing our new central AC. They are professional, courteous, and very pleasant to have in our home. I would recommend them to anyone. They are punctual and kept me continuously updated on their progress. It was a pleasure to work with them.
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By John J.
on 01/26/19
Keith P was the best! Very professional, curtious and well prepared. He had my heat up and running in just a few mins. I recommend Key to anyone and be sure to ask for Keith. You will not be disappoi...
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Keith P was the best! Very professional, curtious and well prepared. He had my heat up and running in just a few mins. I recommend Key to anyone and be sure to ask for Keith. You will not be disappointed. Thanks again Keith. See ya in the fall.
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By Steve P.
on 01/25/19
Field technicians are excellent. Courteous, thorough, obviously familiar with equipment and know what they are doing. 5 stars! Pricing seems reasonable. Unfortunately, the scheduling, communica...
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Field technicians are excellent. Courteous, thorough, obviously familiar with equipment and know what they are doing. 5 stars! Pricing seems reasonable. Unfortunately, the scheduling, communication and follow through on appointments is very unreliable. Recent appointment was three reschedules....2 at last few hours - and one after a no show. Email communications are late (several days after appointment). Office seems to struggle with technology....How about texting regarding service changes? Each of those 3 times I rearranged my work day to be home...so it ends up being costly I struggle with giving a combined rating...I would say technicians 5 and service/scheduling/communication 2... Bring that end of the business up to par and I would say 5 star
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By Lou A.
on 01/20/19
Albert was resourceful and communicated with a positive professional attitude. Not only is he a Veteran United States Army Ranger, but incredibly proud of this great nation. Thank you for sending hi...
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Albert was resourceful and communicated with a positive professional attitude. Not only is he a Veteran United States Army Ranger, but incredibly proud of this great nation. Thank you for sending him as our service rep.
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By Shirley & Steve C.
on 01/14/19
Here is the issue... Keith is knowledgeable, BUT after months of visits and $1000's we are still exactly where we started out. Nothing has improved. I get the feeling Key is just replacing stuff HO...
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Here is the issue... Keith is knowledgeable, BUT after months of visits and $1000's we are still exactly where we started out. Nothing has improved. I get the feeling Key is just replacing stuff HOPING that it will fix the problem.. and meanwhile they keep charging us!!
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