Kent Heating and Air
906 Roosevelt Road, Valparaiso, IN 46383
219-464-9181
4.5 Stars
239 Reviews
By Terry J.
on 11/15/18
Customer service is excellent from Don coming and advising on the best furnace for our home then the two installers Jason and don't remember the other Bears fan's name were very polite, and profession...
(View More)
Customer service is excellent from Don coming and advising on the best furnace for our home then the two installers Jason and don't remember the other Bears fan's name were very polite, and professional. I just had back surgery and they even shoveled the drive way for me. I'm involved with customer service in my job and all I can say is they were all above standards. Thank you
(View Less)

By Susan
on 08/06/18
Sarah was very professional. She got us scheduled very quickly. I needed a service call and she took care of our needs. She call to remind us of the service call appointment which I appreciated. I ha...
(View More)
Sarah was very professional. She got us scheduled very quickly. I needed a service call and she took care of our needs. She call to remind us of the service call appointment which I appreciated. I had questions about the service call and she got ahold of the service man and had him call me right away to answer my questions.
(View Less)

By Gary M.
on 06/27/18
PROFESSIONALS...Don, John & Richard did a excellent job. On time, cleaned up, professional installation of furnace and air. This company is the one I should have used twenty-two years ago.

By Hundt
on 04/11/17
Installed new furnace and zoned heating. Excellent!

By grateful c.
on 02/01/16
Our 22 year old furnace stopped working right after the holidays. What most would expect to be added stress was extremely minimized by the office staff. With family staying with us for an extended per...
(View More)
Our 22 year old furnace stopped working right after the holidays. What most would expect to be added stress was extremely minimized by the office staff. With family staying with us for an extended period, we very much appreciated having everything taken care of for us regarding registration, rebates, and tax paperwork. Thank you Monika and Stacy! The men that installed the furnace were extremely well mannered and fun to be around. It must be a wonderful working atmosphere with such employees. The furnace is great. It is much quieter!!
(View Less)

By Lechester
on 11/08/15
Very professional, good at answering questions and addressing concerns

By Jerrywh
on 10/29/15
On a Thursday our A/C unit expired during some pretty hot weather which was compounded by the fact that my wife is confined to a wheel chair. I called Kent Heating & Air Conditioning, left work and me...
(View More)
On a Thursday our A/C unit expired during some pretty hot weather which was compounded by the fact that my wife is confined to a wheel chair. I called Kent Heating & Air Conditioning, left work and met them at the house. The sales rep understood our predicament and promised to have the new unit in the next afternoon even though they were booked solid. Sure enough two servicemen showed up about 4PM and they could not have been more professional or personable. The air was up and running by 8PM. Since then I have been contacted several times to check on our satisfaction with the service and the unit, including by the owner. Needless to say I will recommend them to everyone. (I also purchased a new furnace.)
(View Less)

By dps466
on 10/29/15
I needed to upgrade my air conditioner. They were very professional and knowledgeable. I have used them in the past and have been very happy with their personnel and also the neatness of their install...
(View More)
I needed to upgrade my air conditioner. They were very professional and knowledgeable. I have used them in the past and have been very happy with their personnel and also the neatness of their installations.
(View Less)

By KenZ
on 10/28/15
From the estimate to the installation the job was very professional.

By elkmek
on 10/05/15
Very helpful in selecting proper system for our needs; very efficient installation. This was an EXTREMELY difficult job, but it was done quickly and with minimal disruption to our lives.
Post Review
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.