J L Patterson Co Inc
3922 GREENSBORO ST
704-375-5591
4.5 Stars
71 Reviews
By Gretchen C.
on 09/13/19
I'm not one to write online reviews, but I just can't speak highly enough about Patterson. When I bought my home in east Charlotte 15 years ago, I wondered who to turn to for HVAC service. A Patters...
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I'm not one to write online reviews, but I just can't speak highly enough about Patterson. When I bought my home in east Charlotte 15 years ago, I wondered who to turn to for HVAC service. A Patterson calendar arrived in the mail, addressed to the previous owner and I thought "maybe Patterson has been working on my house already". The technician arrived, checked out my heating system, and turned it off due to leakage of carbon monoxide leakage. He went back to the office and brought out two space heaters for me to use until the heating system was replaced. It is that kind of service that has kept me with Patterson. I maintain the seasonal service contract and know that they'll come check it out twice a year, recommending things that keep the system functioning. The 1998 Lennox a/c system they installed (in 1998) still works with their service and they're keeping me posted on its health. When it comes time to replace it, you bet I'll get Patterson to do the job.
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By Stephanie C.
on 04/09/19
Seasonal Maintenance today. Excellent service! Right on time and very accommodating when I needed to push back my appointment time. I definitely will be a longtime customer and highly recommend Patter...
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Seasonal Maintenance today. Excellent service! Right on time and very accommodating when I needed to push back my appointment time. I definitely will be a longtime customer and highly recommend Patterson's. Team member, Jesse Cron was personable and professional! Keep up the good work!
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By Rebekah O.
on 07/23/18
Patterson employees were wonderful and the Lennox Heat Pump is terrific.

By Cheryl
on 06/08/18
Couldn't have asked for more help than I received from Richard Miller. He was on top of it with every question I had and kept me informed throughout the process of my new system. Would refer him to an...
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Couldn't have asked for more help than I received from Richard Miller. He was on top of it with every question I had and kept me informed throughout the process of my new system. Would refer him to anyone in need.
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By Mary Anne T.
on 02/01/18
They were prompt, courteous , quick and efficient. Ric returned all calls and came by afterward.

By Ron 1.
on 04/26/17
On time and very professional. Left the premises clean and tidy.

By 1951
on 02/13/17
The installation team worked efficiently and completed the job in a timely manner. They took the time to explain the procedure and answered any questions or çoncerns. They made certain that the i...
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The installation team worked efficiently and completed the job in a timely manner. They took the time to explain the procedure and answered any questions or çoncerns. They made certain that the installation was perfect and to my satisfaction. Thank you for your workmanship and professionalism. A great team consisting of Daryl, Cameron and Residential Manager Ric Hendrickson.
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By Dalehallop
on 02/04/17
We have been enjoying a toasty winter in our home thanks to Patterson! Their attention to detail throughout the process meant that we got exactly the products we needed and a quality installation expe...
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We have been enjoying a toasty winter in our home thanks to Patterson! Their attention to detail throughout the process meant that we got exactly the products we needed and a quality installation experience. Our new products also keep our home comfortable while using less energy which has positively impacted our heating bills.
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By Kraig61
on 02/03/17
I used JL Patterson to totally replace my two furnaces and two AC/condenser units with Lennox systems. They did a great job of educating me on the front end. The installation team was professional and...
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I used JL Patterson to totally replace my two furnaces and two AC/condenser units with Lennox systems. They did a great job of educating me on the front end. The installation team was professional and knowledgeable. And the sales rep/mgr has been back by my house multiple times AFTER the installation to address any questions and concerns in a timely manner and to make sure that I am satisfied and that everything works as advertised. I HIGHLY recommend them based upon my experience.
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By Judy8513
on 11/14/16
They put in a new HVAC system and duct system. They were very professional.
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