Great Dane Heating & Air Conditioning
36611 Gratiot Ave, Charter Twp of Clinton, MI 48035
586-790-2604
5 Stars
123 Reviews
By Alice E.
on 03/06/18
Jeffrey and Ryan were very courteous and helpful in scheduling and carrying out the furnace checkup. Ryan was very thorough and explained what he was doing and gave me ample opportunity to ask ques...
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Jeffrey and Ryan were very courteous and helpful in scheduling and carrying out the furnace checkup. Ryan was very thorough and explained what he was doing and gave me ample opportunity to ask questions..
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By Smith J.
on 03/01/18
Zac did a real good job.

By Anderson A.
on 03/01/18
Do not appreciate service tech using the can on both service calls including taking a dump on second call. Suggest better planning BEFORE arrival.

By George M.
on 02/28/18
Great Dane is an awesome company with awesome employees. We have recommended them and will continue to recommend them to anyone we know with a furnace or AC problem.

By George M.
on 02/28/18
Kristin and Brian did an awesome job for us. They were kind, understanding and very professional. Brian explained everything he was doing as he was doing it and gave us options with a full explanation...
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Kristin and Brian did an awesome job for us. They were kind, understanding and very professional. Brian explained everything he was doing as he was doing it and gave us options with a full explanation on what we could and should do to resolve the issue we were having. He was patient with our many questions and very friendly. He spoke highly of Great Dane and took pride in his work. That is a unique virtue that put us at ease. We will definitely use Great Dane when we are ready to replace our furnace and AC. Hopefully, we will have Kristin and Brian to help us again at that time. Thank you!!!
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By Burke A.
on 02/27/18
Day five, furnace still not diagnosed properly, not working dependably. Excuses such as cannot diagnose when it does not break down in front of me. Leaves me without trustworthy heat at night, and w...
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Day five, furnace still not diagnosed properly, not working dependably. Excuses such as cannot diagnose when it does not break down in front of me. Leaves me without trustworthy heat at night, and would not send out a portable heater. Fortunately, night cold not severe, pipes will not likely freeze in crawl space, If this was a month ago, pipes would likely have frozen, and burst, causing large expensive law suit. Said manager coming by tomorrow A.M. Will he recognize charges for his tech's trips that were not sufficient to cure problem, and reverse such, or will he charge for his trip here, or will he bring a portable heater just in case the furnace is still not dependable when he leaves--etc??? The furnace was absolutely dependable for 15 years as a high efficiency furnace, do the techs need more training to find problems when the furnace does not quit right in front of them?
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By Tadajewski L.
on 02/27/18
Wonderful company and employees.

By Burke A.
on 02/24/18
I have had 4 tripe from three techs, all who diagnosed wrong, up to the last one, and waiting now for a part. It has been 4 days, and now no weekend service and unknown when part will be in, so how lo...
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I have had 4 tripe from three techs, all who diagnosed wrong, up to the last one, and waiting now for a part. It has been 4 days, and now no weekend service and unknown when part will be in, so how long with un-dependable furnace????
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By John P.
on 02/24/18
The whole repair experience was great from start to finish. They were flexible on scheduling and showed concern with my issue. The tech showed up on time and quickly diagnosed and solved the issue. A ...
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The whole repair experience was great from start to finish. They were flexible on scheduling and showed concern with my issue. The tech showed up on time and quickly diagnosed and solved the issue. A great company to do business with in this day and age of non caring service. Keep up the good work!
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By Rogers J.
on 02/23/18
I called Great Dane on a Sunday emergency and Qamrul answered the phone and came to my house and did everything he could to make my furnace work until I got a part replaced.
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