Carleton Refrigeration, Heating and Air Conditioning Ltd.
150 Industrial Avenue, Carleton Place, ON K7C3T2
613-257-8282
5 Stars
178 Reviews
By Aina F.
on 02/27/18
Trish came out to see our hot water heater. I had a flood in the basement from spring melt and the water heater igniter got damaged. Since the tank was a 9 year old rental Trish recommended that the ...
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Trish came out to see our hot water heater. I had a flood in the basement from spring melt and the water heater igniter got damaged. Since the tank was a 9 year old rental Trish recommended that the tank be replaced. She was very knowledgeable and friendly. She called ahead to let me know when she would arrive, and made arrangements for a team to come out and replace my heater. I am very pleased with teh service.
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By David W.
on 02/26/18
Recently had my annual furnace service completed. Technician was excellent; knowledgeable, polite, and very friendly. Highly recommend.

By
on 02/22/18
Although the problem was quickly diagnosed, I have been without hot water for a week now. How is it possible that your company rents tanks and doesn't carry the parts to repair? This courteous visit t...
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Although the problem was quickly diagnosed, I have been without hot water for a week now. How is it possible that your company rents tanks and doesn't carry the parts to repair? This courteous visit to diagnose the problem does little to resolve the problem when I am now waiting on an ordered part. Not even any confirmation as to when the part will come or when the tank will be fixed. Communication regarding the actual fix is lacking. Parts for your rental models should be kept in stock or ordered with same day delivery. I am paying for a service I do not have. Disappointed and frustrated after going to family and friend's houses for a week to shower 2 adults and 6 kids! Quite an inconvenience considering I am paying a monthly fee.
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By jackie
on 02/22/18
Very good experience with this technician!

By Myra S.
on 02/21/18
It has been an extremely cold winter and we were very grateful to have an imminent furnace malfunction circumvented during our yearly tune up by your most knowledgeable technician. Thanks to him we st...
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It has been an extremely cold winter and we were very grateful to have an imminent furnace malfunction circumvented during our yearly tune up by your most knowledgeable technician. Thanks to him we stayed warm and comfortable.
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By Ron T.
on 02/15/18
Over the years, I have had a variety of technicians provide service to our heating and cooling residential systems. I am impressed by their friendliness and technical knowledge. They call in advance w...
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Over the years, I have had a variety of technicians provide service to our heating and cooling residential systems. I am impressed by their friendliness and technical knowledge. They call in advance with arrival times, work quickly and efficiently, describe what was done and leave with a smile. Couldn't ask for better.
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By Ron T.
on 02/15/18
Amazing. Adam showed up at our home within 30 minutes of my after hours service call. Our heating system had stopped functioning and he had it repaired almost immediately. He had diagnosed the problem...
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Amazing. Adam showed up at our home within 30 minutes of my after hours service call. Our heating system had stopped functioning and he had it repaired almost immediately. He had diagnosed the problem, returned the heating system to working condition and left me with a complete understanding of the what had he had done.
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By Gord and Kelly M.
on 02/13/18
Mike was on time , knowledgeable and professional. Gave excellent feedback and recommendations regarding our humidifier that was not working.

By
on 02/07/18
Chris was friendly, courteous and efficient. He gave me good advice and spent time explaining the workings of my furnace and the ducts. I was surprised at how little time it took for such a thorough j...
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Chris was friendly, courteous and efficient. He gave me good advice and spent time explaining the workings of my furnace and the ducts. I was surprised at how little time it took for such a thorough job. I felt confident knowing that I was being well looked after. His partner went about his job with quiet efficiency. I will call no one else but Carleton Refrigeration to look after my furnace.
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By Wendy T.
on 02/06/18
Trish was great. (don't know any four letter words). She entered my house with a smile and went right to work on the furnace. It's still working, so she did a great job. All the best Trish - Wendy
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