A#1 Air, Inc
601 East Corporate Drive, Lewisville, TX 75057
9722424800
5 Stars
1851 Reviews
By Frank J I.
on 07/06/20
The only thing is that we thought that you were going to clean the ducts the same day but that didn't happen and were waiting on a call to see when.

By Mark Ferrell
on 07/02/20
Chase Hardin and the entire team did a great job. They were courteous, professional and friendly. Chase did a good job in explaining our options and then getting us a complete replacement of our HVA...
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Chase Hardin and the entire team did a great job. They were courteous, professional and friendly. Chase did a good job in explaining our options and then getting us a complete replacement of our HVAC the same day so we had A/C by the time we went to bed. Hardworking team who seem to enjoy their job and company. This speaks volumes.
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By celia magee
on 06/29/20
we have used A-1 since 2014 and always have been satisfied with their timeliness, courtesy and work. this time however it took 2 separate service calls on 2 consecutive days to fix the problem. I thou...
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we have used A-1 since 2014 and always have been satisfied with their timeliness, courtesy and work. this time however it took 2 separate service calls on 2 consecutive days to fix the problem. I thought it was fixed the first time but the next day the problem arose again. it was eventually fixed but I wonder if we really needed to replace the parts we did or if the flushing of the drain line on the second call would have sufficed.
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By Jimmy Olmos
on 06/24/20
Very nice people and courteous .

By Mili Tortora
on 06/23/20
Randall was. my technician , courteous and efficient . Answered my questions and after he worked on the condenser outside he made a recommendation which I will follow up. It was a good service ...
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Randall was. my technician , courteous and efficient . Answered my questions and after he worked on the condenser outside he made a recommendation which I will follow up. It was a good service call.
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By Heather
on 06/15/20
The pricing at this place is out of control. The technician who came was great but tried to charge us triple for the service. Can’t wait to get a review posted about how greedy this company is.

By Edna Middleton
on 06/15/20
By having great techs to put the unit in got everything in and out working. Now my new unit work efficiently and cold. Thanks for the good work

By Warren Calvert
on 06/15/20
This was the second time I tried use your services. The first time you had a lazy salesman that wanted to sell me something to replace my a/c system and now today after waiting for over 4 hours I had ...
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This was the second time I tried use your services. The first time you had a lazy salesman that wanted to sell me something to replace my a/c system and now today after waiting for over 4 hours I had to call to find out status to be informed it would be another 4 hours. So after wasting an entire day just for an be estimate
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By Cheryl Edwards
on 06/11/20
Jeff was very professional and explain the problem and fixed it along with giving a solution for additional repairs for the dry wall. Very helpful and put me at ease for the whole process.

By Sharon King
on 06/11/20
This review is not about Frank, he was wonderful. I needed a city inspection after the work was completed. It was scheduled & the inspector showed up but his order did not have my name, phone number ...
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This review is not about Frank, he was wonderful. I needed a city inspection after the work was completed. It was scheduled & the inspector showed up but his order did not have my name, phone number or condo number or gate code so he left. I took off an entire day without pay waiting for the inspection. The next day it was scheduled directly with the inspector, he had ALL my information because I contacted the city and gave it to them. The inspector told me he would be out before 10am. I called him at 10am when he was not here and he said he never heard from the mechanical engineer to get it scheduled. I called A1 Air back to schedule it again and was offered another week to wait AND I would need to take off a 3rd day without pay to wait all day for the inspector AGAIN. I am so dissatisfied with A1 Air post installation process. The installers were great and I definitely recommend them. All staff on the phone were polite but the process is very very inconvenient. Not only did I have to pay several thousand dollars for my new unit but I am still losing money because of all the days I am missing from work because of the inspection.
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