Will Fix It
1920 Grandstand, San Antonio, TX 78238
Phone: 210-333-3300
Website: www.willfixit.com/



Will Fix It - Our Reviews

Overall Rating

15136 star rating
(3077 Reviews)
Google
3224 star rating (655 Reviews)
ReviewBuzz
7191 star rating (1462 Reviews)
Citysearch
184 star rating (37 Reviews)
Happy Call
125 star rating (25 Reviews)
Judy's Book
1097 star rating (221 Reviews)
Yelp
407 star rating (84 Reviews)
Superpages
1332 star rating (272 Reviews)
Yahoo
1214 star rating (248 Reviews)
Yellowpages.com
79 star rating (16 Reviews)
Facebook
278 star rating (56 Reviews)
Better Business Bureau
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Will Fix It has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Ernest Turner is certainly the best plumbing specialist we have ever had in our home!

08/10/18
 
Ernest Turner "once again" has provided outstanding plumbing services on behalf of Will Fix It. With over thirty years of field experience, he has a proven track record for honesty and unsurpassed quality workmanship.
Ernest T.
08/09/18
 
Loved Mr. Turner and the service he provided. He was kind and patient. Educated me during the whole process. Wanted to let you know you have a real "GEM" working for you!
Ernest T.
08/08/18
 
Jorge Rodriguez provided service for me today and was very informative about what he was doing and what I could do between services to extend the life of my products. I am glad that I had the opportunity to meet him and feel that his employers should feel honored if all of their employees are as competent and helpful as Jorge. Thank you very much.
Jorge R.
08/01/18
 
Isiah Sotello and Jordan Kee came by and did a complete toilet rip & replace. They did great work, were friendly, professional and quick. I’d definitely use them again
ISIAH S.
08/01/18
 
Delton with Will Fit It was great. He was knowledgeable and let me know what was going with my ac units and what all the possible outcomes to fix the issue could be. There were so surprises and the repair went smoothly.
Delton B.
07/30/18
 
Hector and Edgar were caring,knowledgeable and professional.

07/29/18
 
Hector Galindo and Edgar DeLeon were outstanding in the installation of our new home hvac system, they were professional and explained everything about the new system to my wife and I. They were careful and very neat. They were also prompt and completed the installation in a timely manner. I am very happy to recommend Will Fix It to anyone they in need of any hvac repair or replacement.
Edgar., Hector.
07/28/18
 
What we thought was just a clogged pipe ended up being a big job. Joseph showed us on the camera what the problem was and helped us with our options. During the work we ran into a little hiccup but all the guys and the ladies on the phone were quick to fix the problem. Thank you to all that worked on our big job. Joseph, Chris, Mike, Lee, Corey, Rosey, and there were a few more that i didnt catch the names. Thank you all a great deal and my tortoise Tank thanks you for not disrupting his enclosure.
LEE P.
07/28/18
 
Today (07/27/2018), I submitted a request to have a sewer drain unclogged from my house to a septic tank. Mr Cory Bentley called in advance and showed up as scheduled. Mr Bentley was very courteous and performed the service in a professional, expeditious manner. This was my first experience with Will Fix It and I definitely will use their services again in the future; as well I recommend their services to anyone having a similiar requirement.
CORY B.
07/27/18
 
Can’t thank Mario enough! Needed a tune up on our A/C unit - Mario came in, introduced himself, talked to me about what I was needing done and then very patiently and methodically worked on both of my systems. He kept me informed about what he was doing each step of the way and showed me photos of what he was talking about. During the work I found out that there were some issues with my system but Mario explained all of my options and let me discuss it with my wife and then make a decision. I appreciated his positive attitude - once I made the decision he said, “Great Choice, I would have made the same one.” In the 11 years I have lived in my house - I have never seen such great customer service. Mario is the best I have ever seen and will only let him come back and work on my A/C. Thank you again.
Mario O.
07/27/18
 
Helpful, on time with clear explanations and quality work; also good clean up
Jorge R.
07/27/18
 
Delton was very professional and honest! Great job!
Delton B.
07/27/18
 
Ramiro aldana is a real professional and was very informative.... Thx u for ur service...
Ramiro A.
07/27/18
 
Very professional
Dean C.
07/21/18
 
Carlos G. was great! Efficient, polite had everything he needed for the job!
Carlos G.
07/20/18
 
I felt respected, comfortable, and that everyone went above and beyond to take care of my family and me while solving our problem.

07/20/18
 
Chris was very patient in explaining everything we were receiving and he was extremely pleasant. He could sell me anything!
CHRIS N.
07/18/18
 
Daryl was awesome! He went above and beyond to assist with our AC issue. When I placed the call that we were having issues, the lady said that it would be between the hours of 1-3 pm which was a couple of hours. Within 5 min, Daryl called and said that he was on his way. He had everything fixed in a matter of an hour or so. He was friendly, informative and explained everything to us. Thanks for the great service. We will stay Will Fix It customers forever!
Daryl M.
07/18/18
 
Mario took his time explaining things and making me comfortable...and as a woman sometimes making mechanical type decisions is hard for me. However, Mario explained and answered my questions again and again and again. Annnndddd he was never demeaning or frustrated with me. From one air conditioner to plumbing to a different air conditioner Will Fix It has taken care of me and I will always go to them first!!!
MARIO P.
07/18/18
 
Colby B did a great job. He checked all plumbing fixtures and flushed the water heater. Colby was very friendly and explained any issues and provided helpful tips. Outstanding service.
Colby B.
07/14/18
 
Will Fix It have the best people working for them. I could have not asked for more. Very pleasant to work with and they know their profession. I always recommend Will Fix IT when someone has a problem. You guys are the very best.

07/14/18
 
Delton was very professional and we appreciated his help and recommendations on our system.
Delton B.
07/13/18
 
Delton Brown, from Will Fix It proved great service on my AC unit and was very friendly. Anyone looking for a great company I highly recommend Will Fix It.
Delton B.
07/13/18
 
Very good performance in all fields of the repair! Will ask for Robert if I have to call for service again!

07/12/18
 
Robert was very efficient, very professional, and very polite and pleasant!
Robert M.
07/12/18
 
Mario is a very friendly, honest guy. He works hard to meet your needs while staying within your budget.
Mario O.
07/11/18
 
Excellent customer service during and even after we purchased an air conditioner from Mario
Mario O.
07/11/18
 
Very good he asked me one question about the problem I was having with my A/C and knew what the problem was and fixed it in minutes he knows his stuff.
Delton B.
07/10/18
 
Robert is a professional, very knowledgeable and he was very thorough in his explanation of what various products and helped us gain a full understanding of it all. He was wonderful to work with and we look forward to working with him in the future.

07/07/18
 
Mr. Aldana was very informative about our options regarding repairing or replacing our air conditioning unit.
Ramiro A.
07/06/18
 
Robert Mesaros came to our home and we discussed a tankless water system. GREAT price and it will be installed this coming Monday. Robert was thorough, nice and patient and answered questions and left us his contact info so we can get in touch should we have more questions. I highly recommend Will Fix It to one and all. Thanks, Robert!
Robert M.
07/06/18
 
The initial technician came out and was able to quickly locate the source of the leak. He stated that a master plumber would do the install to correct the leak. Lee P. was the master plumber and he did a fantastic job. He explained everything in great detail regarding the job, worked diligently and cleaned up thoroughly after finishing. He additionally took the time to explain various aspects of the entire homes plumbing and any issues that may arise in the future.
LEE P.
07/05/18
 
After contacting "Will" Fix It, the order for new HVAC sytem went through. About 30 min. in, Installers: Manny Ocanas and David, were already prepping for removal, and installation of the new unit. The installers were professional and informative as to the process involved. The installers quickly rolled a work mat leading to the AC unit designating a high traffic and work area in consideration for the customer. Manny worked on lines outside and David worked on removing the old unit. When the new AC unit arrived, David and Manny began to move the new unit into place, and within a couple hours our new AC unit was running. David was informative on the technical aspects and operation of the new Nest system, and types of filters for replacement. Manny also advised us on proper waterdown of the unit outside, as well as informative of the new systems operation. Thanks Manny and David Awesome job
Mario O.
07/05/18
 
I have already recommended your technician Lee Palomino to several of my friends. You are certainly blessed to have a man of such integrity and knowledge working for you. I’ve had to do a lot of remodeling this year, and Lee shines head and shoulders above the others I’ve worked with. I will definitely ask for Lee if I have any future need. Thank you!

07/04/18
 
It is a pleasure to recommend Lee Palomino to anyone needing help with a plumbing issue. Lee came out to my house and gave me a complete and thorough explanation in writing about the 2 toilets that I needed to replace. He also checked all my other faucet and water connections. He was so very polite and courteous as well as knowledgeable. His estimates were absolutely free. Then when I called back several days later, he was prompt and efficient in handling my installations in addition to being careful and leaving everything neat and spotless. This has been the most enjoyable experience I’ve ever had with a service technician. I highly recommend Lee Palomino from Will Fix It!!
LEE P.
07/04/18
 
Delton Brown really gave us a lot of information on our unit. He was very informative and understanding.
Will Fix It T.
07/04/18
 
It being summer and your AC going out at 11pm at night isn’t ideal for anyone, and me being pregnant didn’t help the situation at all. Luckily we called these guys and Mario came out to our house on July 4th and got our AC running!! I’m very pleased and happy with there service and totally recommend them for anyone who’s having AC problems/issues.
Mario O.
07/04/18
 
Both Edgar and Hector from Will-Fix-It did an amazing 110% job at installing our new ac and condenser units. They were professionally respectful and friendly, and communicated great with us. Update 06/28/18: while the installation was 99% perfect, an issue appeared when we noticed condensation leaking from our AC. I called Will-Fix-It earlier this morning and scheduled an appointment today. Dillon, another respectful and friendly technician, reviewed our problem and easily fixed it with no issues. Though we came across this issue the same night of the installation, with critical thinking and great customer service, my family has air conditioning again.
Dillon K.
06/28/18
 
Both Edgar and Hector from Will-Fix-It did an amazing 110% job at installing our new ac and condenser units. They were professionally respectful and friendly, and communicated great with us. Update 06/28/18: while the installation was 99% perfect, an issue appeared when we noticed condensation leaking from our AC. I called Will-Fix-It earlier this morning and scheduled an appointment today. Dillon, another respectful and friendly technician, reviewed our problem and easily fixed it with no issues. Though we came across this issue the same night of the installation, with critical thinking and great customer service, my family has air conditioning again.
Edgar., Hector.
06/27/18
 
Very professional, very helpful. Went above and beyond when just before he departed, he gave me a hand with as emergency problem at a neighbor's house.

06/27/18
 
As I said in my,Google review, Isiah was professional, courteous, and honest. We are 1000% satisfied. And to top it all off, he even picked up some poop a neighbor's dog left in our yard. Is that customer service, or what!!!

06/27/18
 
I want to comment on the service I received from Will Fix It, and their employee Isiah Sotello. Our hot water heater went out on Friday, and Isiah came out to fix it Saturday. He was professional, courteous and honest. Isiah arrived about 5:30 p.m. and left about 9:00 p.m., staying until we were completely satisfied, which we were. In his check of the house's plumbing he discovered we needed a new pressure reducing valve (PRV). He came back this morning to install the new PRV. Again, professional, courteous and honest. Do you want to hear what tops it all off? Isiah even cleaned up some poop a neighbor's dog had left in our yard. Is that customer service, or what!!!
ISIAH S.
06/27/18
 
We are always very impressed with Tom's service and will even specifically ask for him. He is right on time and extremely helpful in explaining and fixing the problem. We are always satisfied with the job he does and he is very personable.
Tom P.
06/25/18
 
Chris Nagy. was professional and provided me with more than one options. His knowledge and honesty coupled with his "no-pressure" consultation, allowed me to make the right choices for my home. Outstanding job, Chris Nagy!
CHRIS N.
06/24/18
 
Great Customer Service. Honest and fixed our problem quickly.
Dillon K.
06/22/18
 
Mr. Aldana arrived promptly to service my air conditioner. He was polite, professional, well-mannered. He took care of servicing my equipment in a timely manner, recommended updating some elements, which I took him up on, and completed his work promptly. When he finished, he retired to his truck presumably to write up his work or receive his next assignment. In the meantime I received a frantic call from a neighbor whose husband was out of town, saying she was experiencing a flood of water in her home. I dashed to her house, where water was forcefully spraying out from the bottom of a toilet tank. She had tried to close the cut-off valve, but could not close it. I also tried, but couldn't move it either. I dashed back to my house, as Mr. Aldana's truck was still in front, I caught him and asked for his help. He explained he was not a licensed plumber, so couldn't help. I explained that all we needed was some help shutting off the neighbor's water. He immediately came, with a tool, and was able to shut the water off for us. Afterward, he had Will Fix It send a plumber out to repair the leak. He also contacted a company that came out to the house to assess damage and remove the water. Mr. Aldana was a champ! He went above and beyond the call of duty to help a neighbor in crisis. His intervention is very much appreciated!
Ramiro A.
06/20/18
 
Dillion was a great tech. Very freindly, professional, and courteous! He made the repair very quickly and was clear about what work needed to be performed. Dillion straight forward and took time to explain different options we could take for the repair. We will absolutely use this company again and will be requesting Dillion on any AC work.
Dillon K.
06/18/18
 
Colby was so professional and courteous. Prompt and informative on his installations. Highly recommend this company.

06/18/18
 
Such a beautiful human being. Friendly, professional. So helpful in explaining everything to us. We would certainly recommend him to our friends!
Colby B.
06/14/18
 

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