Will Fix It - Our Reviews
Overall Rating
(3077 Reviews)
(655 Reviews)
(1462 Reviews)
(37 Reviews)
(25 Reviews)
(221 Reviews)
(84 Reviews)
(272 Reviews)
(248 Reviews)
(16 Reviews)
(56 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Will Fix It has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Dillon Koch did a great job, very professional and courteous. David H., BRADLEE T., Dillon K. 03/26/19 |
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Tech was knowledgeable, professional, and very informative.. Daryl M. 03/26/19 |
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Dillon was very knowledgeable and professional. He did an outstanding job and his work was very thorough and complete. Thank you for having Dillon on your technician team and I hope he comes back to do my Fall HVAC maintenance. Dillon K. 03/23/19 |
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Lucia and Carlos worked very hard and diligently on the installation of our new Unit. Good job, Guys! Thank you! LUCIO G., Gabriel L., Brad B., Mario O. 03/22/19 |
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Mario was great and very trustworthy. I highly recommend!!! Maurice T., Carlos G. 03/22/19 |
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Very pleased customer! Great experience and highly recommend for any AC needs. 03/22/19 |
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Mario Olivares was outstanding! He was very patient and went out of his way to explain what needed to be done and to answer all my questions. I felt that I could trust him and that he was a man of integrity and was representing my best interest. I hope you are fortunate enough to have the opportunity to meet him and have him serve you. Thank you, Mario, and God bless! (All the pork ribs are gone....sorry! - inside joke!) Mario O. 03/20/19 |
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Dillon was quick. He was nice and personable. He talked me through everything. I felt comfortable asking questions and he seemed like he knew his stuff. Dillon K. 03/19/19 |
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Not being familiar with energy conservation for the attic of my house, Jared had to present the available products to me in an educational mode. He allowed me to ask and some times re-ask questions. He was knowledgeable in all aspects of the questions asked and information presented. He showed me pictures of my attic where the insulation was not up to recommended height. I would recommend this young to my family and have. JARED S. 03/17/19 |
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Excellent service and very professional David Z. 03/16/19 |
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Very Professional, Excellent service Manny O. 03/16/19 |
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I was able to schedule a tune up for my HVAC the same day I called. Mario arrived on time and completed the service with no issues . Very friendly, professional and knowledgeable about what he does. Will Fix It T., Mario O. 03/13/19 |
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Mr turner was very professional and honest with the us, he gave us a few options on how to handle the problem. And how we might in the future want to do preventive work done so this isn't a recurring problem. I would definitely call them again. ERNEST T., Ernest T. 03/13/19 |
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Dillon did an exceptional job installing our Nest Hello and Reme Halos. His experience and vast technical expertise were most helpful. He comprehensively addressed all our questions/concerns. For those beyond the scope of the installation & his specialties, he took the time to reach back other technicians at Will Fix It in order to provide us with both detailed and understandable explanations. In addition to his extensive job knowledge, Dillon was also very patient and had brought a positive attitude to the job. He's a real pro. Dillon K. 03/12/19 |
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I've been a customer of Will Fix it for about 10 yrs now and I have never had any problems with any of your employees, but since I met Dillon on one of the service calls I've been requesting him, because he's an exceptional employee that you have in your company and I think that you'll should know that, so you can take good care of him, Thank you 03/11/19 |
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Awesome service, by an awesome employee Dillon Koch Dillon K. 03/11/19 |
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Very professional presentation by sales representative and excellent and clean job by installers. This company gets five stars. I am very impressed with this company. 03/07/19 |
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Excellent service !! 03/06/19 |
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A very professional presentation that I could depend on Will Fix It to do the job that Jerod assured me would be done. I was impressed with Jerod’s demeanor, his knowledge of their product and his “no pressure” approach in the sales presentation. Job well done. JARED S. 03/05/19 |
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I worked with Jasmin K. to get updates on an issue and she was very detailed and polite. Will Fix It T. 03/05/19 |
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Thank You Brian M. # 149, Excellent and thorough, Wife and I are totally happy with outcome. We now have new toilets and a clear drain! BRIAN M. 03/04/19 |
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(no comment) JARED S. 02/21/19 |
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I needed a new AC/Heating Unit. Mario from Will Fix It came and walked me through all my options, he was very informative and professional. I'm very happy with my new unit. Thanks again! Mario O. 02/19/19 |
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Dean was fantastic. He is so professional and knowledgeable and I will always request him as I did this time. I appreciate your hiring such a great employee. My cats even liked him! 02/19/19 |
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Dean came out today to work on my plumbing in my tub/shower. He was so professional and explained what he would be doing and what needed to be replaced. He was so knowledgeable and this is his second time out for a different reason. I requested him and will request him again. Thank you Will Fix It. Great employee! Dean C. 02/19/19 |
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I had a plugged drain in you of my rental houses. So I called Will Fix It. The lady on the phone was great. They were out in less than 2 hours--WOW. Emilio was great. He got right on the job and unplugged the drain. You need a plumber, give them a call. EMILIO G. 02/19/19 |
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Service was great. Had an issue with my thermostat that was fixed quickly. Technician is very thorough and helpful. Explained the work that was need and provided information for additional services we are interested in. The house has been very comfortable since we had our system installed. Dillon K. 02/18/19 |
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Got an estimate for 2 AC with labor at 24,000. Called 3 other guys. Lowest company quoted 12k. Next day will fix it called and said they would lower their price to match 12k.....So probably don’t pick these guys. Kelt B. 02/16/19 |
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Maurice Tello, master electrician, was beyond helpful. He was precise, kind, very careful with explanations giving us confidence in his expertise, and very thorough in his work. Will Fix It has a fine employee in Mr. Tello. Maurice T. 02/12/19 |
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Dillon Is always amazing. He is so nice and kind. Wonderful employee for any company. Dillon K. 02/11/19 |
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Very friendly and knowledgeable. Excellent service. Dillon K. 02/08/19 |
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Comment previously submitted. 02/08/19 |
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Five Star Service. Daylan and Travis Rochester worked into the evening (a Saturday) to replace my hot water tank. They took extraordinary means to get the replacement tank from Will Fix warehouse which was minutes from closing. While waiting for the tank, they removed the old tank to expedite the installation. The work site was kept clean of all debris at all times to ensure safety. They took extra precaution ensure code compliance of the installation.,
. The completed installation was picture perfect. The San Antonio city inspector was truly impress and the installers are to be commended. My wife and I are in our in our eighties and Daylan and Travis took special means to ensure our safety and well-being. Thanks to Daylan and Travis for the extraordinary service. Daylan R. 02/05/19 |
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I had a visit on 2/4/19 for advice on a new a/c system. The house I brought back in 2016 was due for an update. The home was build in 2000.
I spoke with a representative at Home Depot, there's where I was contacted by "Will Fit It".
I had a home advisor by the name of "Mr. Kelt Bell", dropped by.
I explained to Mr. Bell, I knew the system had not been updated. He asked questions on I felt the a/c was functioning. My concern was the age of the system. He explained and gave me the information I needed on how an updated system would be my best decision.
Mr. Bell, I felt was knowledgeable and very
Courteous.
Thank you, too Mr. Kelt Bell and Will Fit It. Kelt B. 02/04/19 |
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Have a sewage blockage. Called “Will Fix It”. What a laugh - they need to rethink their name and brand. Paid them $500 and still have the blockage - reason: they didn’t have the right tools for the job. I was told that putting more than a 100’ snake on the truck was an overhead issue. Apparently they only have THAT equipment for commercial customers. They came with the wrong equipment but charged me anyway. When I asked if they would come out again and FINISH the job I was told I would have to make another appointment — and pay another service call charge as well as any other charges necessary to FIX the problem. Clearly this company failed in providing SERVICE - find a more reputable company.
Update on 2/4/2019: What an experience! The Will Fix It employee told me I did not have a "City Clean Out" valve. Turns out I did. Also, the same employee did tell me that he had failed to clear any of the sewage blockages he worked on the evening of 2/2/19. Not really surprised since he could not find the clean out valve on my property.
Fast forward to 2/3/19: Called Roto-Rooter. They came out on Super Bowl Sunday (2 hours after I called them) WITHOUT a service charge. Got a quote for the employee (less than the Will Fix It quote/charge). When I asked what if you can't clear it I was told that if the he (the plumber) could not clear it, there would be no charge. What a concept - I only pay IF they succeed. So, with the Super Bowl still in the first quarter, the guy knocks on my door. The blockage is cleared! It was less than 40' from the clean out valve. Interestingly, the blockage was on the city side. Everything was cleared and cleaned up, all required forms/notifications for the city completed, and still about 5 minutes left in the 2nd quarter of the Super Bowl.
If you're in San Antonio and need a sewage line cleared - call Roto-Rooter! BRADLEE T. 02/04/19 |
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I am very satisfied with the great service Emilio Gonzalez provided replacing my water heater. He is very knowledgeable and pleasant. He took the time to explain my options and answered all questions. I highly recommend him. EMILIO G. 01/28/19 |
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Kelt was wonderful and really helped my family in making an important decision to better care our home. Glad he came out to see us today. Kelt B. 01/26/19 |
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(no comment) JARED S. 01/26/19 |
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Justin was very personable and professional.
He was very open and honest when presenting information.
We were very happy with his service.
Jared S was also very pleasant and professional. He explained all paperwork before having us sign anything and made sure that we were comfortable with terms and conditions before we made a commitment. JARED S. 01/21/19 |
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Justin was very personable and professional.
He was very open and honest when presenting information.
We were very happy with his service.
Jared S was also very pleasant and professional. He explained all paperwork before having us sign anything and made sure that we were comfortable with terms and conditions before we made a commitment. Will Fix It T., JUSTIN B. 01/21/19 |
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great experience with Will Fix it. Jacob provided valuable info on getting a new hvac unit (even getting us next day install) Manny and David were both great, set up was efficient and they left the place like they found it. thanks guys. Manny O., Jacob L., David Z. 01/19/19 |
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Jared was very friendly and made us feel comfortable with the whole process. JARED S. 01/19/19 |
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working with Jason on getting my HVAC updated was great. I learned a couple of things and he pointed me in the right direction to what I need and would work best for my situation. Plus he was good guy, comfortable to talk with. Jacob L. 01/18/19 |
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Jared was very knowledgeable about the company he was representing. He was very nice and courteous. Explained all aspects of the project. Bent over backwards to get me the best price he could. I would recommend him to all of my friends. JARED S. 01/17/19 |
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Dillon was very nice and very helpful. He explained everything he was doing and then showed me how to use the Nest App! Will Fix It was recommended to me and I will recommend them! 01/15/19 |
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Dillon K. did a great job. I was having difficulty installing our Nest Doorbell. Dillon was friendly and very efficient. Not only did he instal everything, but he also double and triple checked that everything was working correctly. He also walked me through the app and showed me how to use the various parts and made sure they were working the way they were supposed to also. We even went over the options of other Nest products and the services they offer on installing them also. Highly recommend this service! Dillon K. 01/14/19 |
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Mario was great. Good service, very helpful. 5 stars Mario O. 01/08/19 |
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Mario Olivares was my HVAC tech today from Will Fix It. He did my winter inspection on my heater. He has been to my house on other occasions and is always pleasant and clearly explains everything he is doing on my unit. He is very customer service oriented, polite and knowledgeable about my HVAC system. He gives me recommendations on what might enhance the life of my system, but does not push me to purchase items. He is a pleasure to deal with and really seems to enjoy and appreciate his work. Mario O. 01/07/19 |
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(no comment) Tom P. 01/04/19 |
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Awesome customer service Bradlee...appreciate your professionalism BRADLEE T. 12/28/18 |
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