Trinity Air - Our Reviews
Overall Rating
(485 Reviews)
(125 Reviews)
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(1 Reviews)
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* Total number of reviews and star-ratings are based on
data collected during the time period Trinity Air has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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We use Trinity Air and are very satisfied with the service. We are especially pleased with their service tech Patrick and we request him every time we need service, repair, or replacements. He is an exceptional person and is very professional in his handling of our account. I would highly recommend him. Patrick S. 01/29/15 |
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I appreciate the professionalism and personal care that I have received from Patrick and Ricky and the rest of the Trinity Air team. 01/29/15 |
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I am very pleased with Trinity Air and would highly recommend them for heating/air service. 01/29/15 |
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Mark was prompt, efficient and friendly. He serviced my AC last summer and checked my system today. I am very pleased with his service and professionalism. Mark B. 01/29/15 |
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Thanks to all the folks at Trinity for working with me in purchasing an affordable new heating and air system. Ray made the process stress-free, and I am very pleased with the quality of service I received from Michael, Chris, and Ashley. Ray B., Ashley E., Michael B., Chris C. 01/29/15 |
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Your personnel were very helpful throughout the entire process. They inspire customer confidence. 01/29/15 |
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Mark was outstanding as usual. He is very knowledgable and has the attention to detail that makes him a great representative for your company. You should be very proud he is on your team. 01/28/15 |
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Mark always does a great job taking care of our HVAC systems.....thorough and informative. Not just changing filters, he tests each of our systems and ensures we are ready for the next season. Mark B. 01/26/15 |
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Very professional. Showed up when they said they would. Did the work agreed upon and explained thoroughly what was done and cleaned up before they left. A little pricey but I'm through using unknown service companies that don't follow through 01/26/15 |
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Very professional. Mark B. 01/20/15 |
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Very professional. Very pleased with the service. 01/20/15 |
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Awesome Customer Service Mark B. 12/28/14 |
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Very professional 12/23/14 |
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Mark let me shoulder surf through the inspection of both our furnaces and air conditioning units. He explained what he was doing and offered both full and self service options for day-to-day maintenance. I learned a few new things and feel much better about the condition of our units. Mark and the others I have met from Trinity have always been knowledgeable and professional. Mark B. 12/15/14 |
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Trinity Air were true professionals in solving my Heat Pump issues. Their recommendations solved our problems. I would put their Customer Service/Support equal to industry leader brands; Marriott, Chick-fil-A and FedEx. 12/13/14 |
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My experience with Trinity Air has been great. Their Customer Service, Installation Teams and follow-up is what you expect from a Vendor and Service Company.
I would recommend Trinity Air for HVAC Systems and Services. Mark B., Michael B., Chris C., Ashley E., Colton F., Ricky T. 12/10/14 |
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Quick a friendly service. The crew did an excellent job with the installation, cleaning after the job, and where quick. Mark G., Ashley E., Michael B., Chris C. 12/05/14 |
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They were very professional and addressed all our needs, getting a large job done in one day. Ray B., Ashley E., Michael B., Luke W., Chris C., Robert C. 12/03/14 |
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Mark is an excellent! He's friendly, knowledgeable, and knows how to get the job done. Mark B. 11/29/14 |
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Ricky was courteous, explained everything completely and provided the services on time and to our complete satisfaction. The installers were very professional andd kept us informed every step of the process. We were extremely satisfied. Ricky T. 11/25/14 |
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Daphne Gray was very helpful in getting follow up information on my recent service needs Daphne G. 11/17/14 |
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Mark B. is always very professional and helps us make informed decisions with regard to our actual needs. Mark B. 11/06/14 |
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Daniel was a very helpful technician with good advice. He was also respectful and did his job in an efficient manner. Daniel G. 11/04/14 |
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We have worked with numerous contractors over the past 5 years, and our experience with Trinity Air was by far the best. Mark met with us and did a thorough analysis of the house and walked us through all the choices for HVAC replacement units. He did an excellent job explaining the differences in the various technologies so that we were able to confidently choose new systems. Also, he took as much time as we needed and never seemed rushed. The process could not have gone smoother or faster from the initial phone call to the installation - everything was done in 1 week! The installers, Mike and Chris, were great. They knew exactly what they were doing, thoroughly explained everything and left our house clean. We also chose to get a tankless water heater at the same time. Mark discovered a delay in the supply chain and handled it before we were aware and personally delivered it to our house. We couldn't be more impressed and will recommend Trinity to our friends and family. Michael B., Chris C., Ashley E., Mark G. 11/04/14 |
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Excellent experience having the furnace replace. All aspects were explained to our satisfaction. 11/03/14 |
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I was very pleased with how friendly and professional Jason was from the moment he arrived. In no time he had made the necessay changes to HVAC system so that the new thermostat would function. Chose Trinty Air on recommendment from thermostat manufactor, but my first contact with (via phone) told me I was dealing with a company that understands the importance of customer service. I have used another company for years, but I am considering changing to Trinity Air for the future. Jason L. 11/03/14 |
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Excellent follow up service of new installation. Couldn't get the system to work properly. Mark has a vast knowledge of the equipment that Trinity Air sells and almost instinctively found the problem and remedied it. THANKS for a job well done. Mark B. 11/03/14 |
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Installation was excellent and contained all of the items in the estimate. Very satisfied with the whole process from initial estimate to final inspection. System works wonderful. Jason P., Mark G., Ashley E., Michael B., Chris C. 11/03/14 |
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As always, great work by Nathan and Trinity Air. They do an excellent job of showing up on time and getting the work done. We have used Trinity Air for over 12 years and love their service. Nathan takes the time to explain things in terms we can understand and help us make sure we get the most efficient use out of our HVAC system. Nathan M. 11/03/14 |
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My service Technician Patrick S. came to fix my Air Conditioner. He explained what i needed and got the Job done in a timely and professionally Manner Patrick S. 10/25/14 |
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Patrick just finished my winter tune-up on my heating system. As usual, Patrick did an excellent job and answered all my questions. I will continue to use Trinity Air for my home HVAC needs and will always request Patrick to service my A/C and Heating systems. Great job Patrick! Patrick S. 10/25/14 |
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Patrick is fantastic! Best in the business. 10/24/14 |
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Always courteous and helpful. Shows me what needs to be repaired now and what can wait a bit. Always shows up on time and repairs are always done right. Patrick S. 10/23/14 |
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Patrick is THE MAN! He knows more about HVAC than anyone I have ever met, plus he's fun to spend time with. He is a credit to Trinity for sure!! I respect his knowledge and professionalism. Trinity should try to clone him! Thanks Patrick for looking out for me and my family. Best regards, Jon G. Patrick S. 10/22/14 |
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My free cost estimate for a new Trane air conditioner and furnace was the actual price I paid in June with no hidden costs or added service fees. My electric bill for July was over $100 lower than my bill for June, in spite of the record-breaking number of 90-degree days for the month. I can't wait to see how much money I save on my gas bill this winter with my new furnace. The installers were professional, knowledgeable, and efficient. I am extremely pleased with your product, your employees, and your service. Team Trinity Air. 07/26/13 |
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