Trinity Air - Our Reviews
Overall Rating
(485 Reviews)
(125 Reviews)
(68 Reviews)
(186 Reviews)
(22 Reviews)
(28 Reviews)
(4 Reviews)
(10 Reviews)
(26 Reviews)
(5 Reviews)
(1 Reviews)
(10 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Trinity Air has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Good quick service! 06/08/15 |
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Mark was able to see the problem and fix it within two minutes of getting here. He had the part in the truck and was able fix the unit . Great service! Mark B. 06/07/15 |
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Mark G. provided excellent, prompt service. Mark G. 06/04/15 |
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Had my units serviced, Mark was great. But I had issues with one of my units was coming to the end of its life. Ray came out and provided options based on my needs. Within a week i had a new unit installed twice as efficient and they also helped balance the air flow in the rooms. The installation team was great and when they were done eveything was explained and back to normal
Thanks Mark B., Ray B., Chris C., Colton F. 05/22/15 |
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This is the second visit I had from Daniel and he is always professional and detailed. He makes me feel and believe that I can trust he knows what he's doing. Great guy to have on your team. Daniel G. 05/15/15 |
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Mark was very pleasant and professional in his work. He was a pleasure to have and I have found this normal for Trinity Air. 05/14/15 |
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We had our Spring service completed today and had Mark do the service. Mark was excellent. He did a great job and was very pleasant and professional. Mark B. 05/12/15 |
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Mark Barnhouse diagnosed the problem immediately which required a different drain pipe configuration. He clearly explained the cause of our problem and his plan. I was very pleased. Mark B. 05/12/15 |
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We wanted to use a local heating and air company to service our Train unit. We selected Trinity air after visiting their booth at the Atlanta home show. Really glad we stopped by, as the company sent Daniel G. to give our system a tune up and evaluation. Daniel was both professional and informative and he did a great job! Thanks Daniel! Daniel G. 05/10/15 |
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First time I'd turned on my A/C. After about 2 hours the themostat went blank and the system shut down. I called and had help within an hour. Simple problem solved. Once again great expedited service. THANKS MARC AND TRINITY. Mark B. 05/09/15 |
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If you like....on time and expert service, product knowledge, presence of customer expectations...then you could say that's just what we got on this service visit. K Tils. Daniel G. 05/01/15 |
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Mark was terrific! He was very thorough and explained everything in and understandable manner. He was very professional but also very personable. He was able to assess our older ac units and let us know exactly what we needed to watch for. Of all the service individuals I have had in my home, by far, Mark is the one I trust the most. My husband and I look forward to a long relationship with Trinity and hope that Mark will be the one who looks after our AC and heating needs. Mark B. 04/16/15 |
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We had a new 2-stage a/c (XR-17) and furnace installed two weeks ago, and would highly recommend the team we had, including Ricky T, Michael B, Luke W & Ashley E. We were happy with our current service team from another company, but the company offers Lennox products, and our top choice was a Trane product. After much research, we selected Trinity as 1 of 3 companies to bid on a new a/c and furnace. I was hesitant to call Trinity because I had heard negative feedback about the company in the past. However, they had the Trane products we wanted, and recent reviews were wonderful. I could not have been more pleasantly surprised. Ricky was prompt, did not try to up-sell, had upfront pricing, and for comparable products, offered the lowest quote. He was available for additional feedback when we were comparing companies, and he has done everything as promised. Calls for appts. were prompt, everyone arrived on time, the install went without any problems. Trinity provides a two week service check after the install to be sure the systems are running correctly, which is appreciated. Ricky was out today to bring the warranty paperwork, copies of invoices, etc. Everything was neatly packaged in a nice binder. The house feels very comfortable, and we have noticed that the new 2-stage system is helping the upper level system run more efficiently. Ricky T., Ashley E., Michael B., Luke W. 04/13/15 |
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Very pleasantly surprised with the whole process -- bid to follow-up visit. The new system is working wonderfully. 04/13/15 |
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Daniel showed up on time and completed the maintenance work in an efficient, professional manner. He was courteous and ready to communicate at at every stage of the service. We are long-term, well-satisfied customers of Trinity Air. Daniel G. 04/09/15 |
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We are well satisfied with the courteous and reliable service provided to us by Trinity Air over many years. We have opted for regular maintenance, and that gives us an additional benefit of priority status in event of emergency. 04/09/15 |
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As usual, Chris is the best. New guy Andre is a keeper-very bright. 04/07/15 |
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Mark Barnhouse was a very nice and seemed to very knowledgeable about his work. he is welcome back to service us anytime. Mark B. 04/06/15 |
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Installed a/c unit but didn't check heater to see if worked 04/06/15 |
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MARK B PROVIDED EXCELLENT SERVICE. WAS ON TIME, THOROUGH, AND COURTIOUS. APPRECIATE HIM TAKING TIME TO EXPLAIN WHAT HE DID AND ANY PROBLEMS HE FOUND. VERY PLEASED WITH HIS WORK AND TRINITY AIR. Mark B. 04/02/15 |
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MARK B DID A SUPER JOB. GREAT REPRESENTATIVE FOR YOUR COMPANYS. TOTALLY SATISFIED. 04/02/15 |
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Trinity Air is the best! They've been providing service to my home now for three years. Every person I've ever worked with is thorough, professional, courtesy, and their work demonstrates pride in the work they do. They value customer relationships. They say what they do and do what they say. They explain their products and services and give options. No sales pressure, just good honest service. They work as a team and everyone at Trinity is on the same page and has the same goal - to serve their customers well. Call them! Robert C., Ashley E., Mark G., Nathan M., Thrisha W. 04/01/15 |
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Mark B did an excellent job. He was prompt, courteous, and very knowledgable. Mark B. 03/30/15 |
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Everyone was awesome. They were very helpfull and knowledgeable. Everyone deserves a raise. 03/27/15 |
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Great service 03/24/15 |
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Jason was excelent!!! Jason P. 03/24/15 |
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Quick, well done.
I called and received reply. Mark called said on way. Arrived on schedule Mark B. 03/23/15 |
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Patrick is always courteous and very pleasant to talk to as he does the maintenance check on my heating and air unit. My husband and I have been requesting Patrick for this service for many years . He is very knowledgeable about his work. Patrick S. 03/19/15 |
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I am a very satisfied client! I am hoping other clients are experiencing the same feeling I have when dealing with Trinity Air. 03/13/15 |
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I highly enthusiastically recommend Trinity Air to any who ask for an HVAC service company. Trinity installed our Trane heat pump, and it has done everything the salesman (Mark) had indicated it would. Even in the single digit temps of the winter of '14-'15, our heat pump never once failed to keep the temperature at a very comfortable 74 degrees. And in the summer, the unit is exceptionally energy efficient. The service tech that did the installation, and nearly every service call--Patrick--is thoroughly knowledgable, professional, and very eager to help us understand how to use the unit's WIFI capability. 03/12/15 |
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Patrick is a very personable, competent, knowledgable tech. He knows his profession, and will always give me an honest opinion. He is truly and advocate for his customers. I am very thankful that Trinity Air in Peachtree City goes to the trouble to keep such a hi-calibre employee as Patrick. I feel very comfortable (no pun intended) knowing that Patrick is keeping a close eye on our Trane heat pump. 5 enthusiastic star rating. Patrick S. 03/12/15 |
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I have been doing business with Trinity Air since 5 years ago. From my experience it is getting better and better. Ricky T. has been exceptional. He brings the score higher. He is very professional and very organized. I enjoyed doing business with Ricky including his team. I have recommended Trinity Air to several friends and family in the past. With the presence of Ricky and his team I am more motivated to do so because I know my people are going to be in good hand. Kudos! Ricky T., Ashley E., Luke W., Chris C., Robert C. 03/11/15 |
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I needed a new air handler and heat pump installed in a basement for a basement upgrade. Trinity price was about significantly less than quote from second company. Job was done on time as agreed. System looks good and works as promised. I am very happy with this installation. Mark G., Ashley E., Luke W., Robert C. 03/10/15 |
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Extremely courteous and very, very competent, I would recommend to ANY prospective customer. 03/10/15 |
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My heating and air system maintenance was scheduled with a friendly reminder from the office and completed on time, I also received a phone call from office letting me know the technician was on his way. Brad H. 03/10/15 |
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Patrick always does a great job. He is clean, courteous, and efficient. Patrick S. 03/10/15 |
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Mark B was extremely professional and thorough. EXCELLANT SERVICE! Mark B. 03/09/15 |
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The heat went out during the night. I called Trinity Air at 8:30 in the morning and by 9:30 Marc B. the technician was already here. The inducer needed to be replaced and because I wanted to have it done as soon as possible I had to pay a little extra (he had to get the part in ATL) but by the same day in the afternoon the heat was back. Excellent job Mark B Mark B. 03/08/15 |
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Trinity did every thing they promised and then some, They were extremely courteous and did my installation very competently. The system has performed beyond our expectations and we would not hesitate to recommend their services to any prospective customer.
Earl Eubanks
Peachtree City, Ga. Mark G., Ashley E., Michael B., Luke W., Chris C. 03/06/15 |
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Very knowledgeable and very professional !! 03/02/15 |
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great tech--great service- thanks 02/25/15 |
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Jason P. arrived on time--was very polite--I explained what I wanted done--he smiled and stated "I'll take care of that"-he was very professional-he stated he needed to order a part and would return in 3/4 days when the part came in--Due to his professionalism I will tell my neighbors about him and your company--Thank you sending Jason to my house---Col.Burke Jason P. 02/25/15 |
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4 Star Rating. Mark B. 02/24/15 |
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Mark B. came out to check the heating system at the house. He was very helpful and explained what was going on with the system. He even took the time out to pick up the insulation that had fallen on the floor. Mark took the extra step to also find out about the systems warranty. He followed-up the next day, as he said he would. I would definitely recommend the service from Trinity Air. Mark B. 02/24/15 |
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Coldest Night of many years, and of course, our furnace stops working. Called Trinity Air at 8:00 am and by 10:00 am the blower was replaced and Heat coming back on! Great timing, excellent work and good pricing. Thank You so Much! I am a repeat customer and service like this is why. Mark B. 02/19/15 |
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5 stars Patrick S. 02/18/15 |
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I am a real estate broker in the Coweta, Fayette county area. I have had two HVAC inspections done for two separate buyers. I have found that the inspection was more thorough then I have ever received and very reasonably priced. Mark Barnhouse was my service provider each time. Did an excellent job both times. Mark B. 02/18/15 |
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The heat went out in our house last night. We heard this clicking noise and then no heat. It was COLD all night. The whole family bundled up in our room with an electric heater. I called Trinity Air this morning at 7:30am and the answering service lady was nice and took my information. Someone from the office called later and they had a tech out here by around 10am. Patrick came by, introduced himself, put on shoe covers, and went to work. He shortly found it was a controller board. Well, he gave me my options...including installing a new unit on Saturday if that was what we wanted. He was concerned about us having heat with it getting so cold this weekend. I chose to get a new controller board instead of the new unit. He checked with the office and drove to another location himself to pick up a board from a supplier then came right back and installed it. Patrick was polite, concerned, and knew what he was doing. I know that Trinity Air is owned by Rob and Melody Eubanks and they are great people. It was so nice to know that extends to their employees. Patrick is a great guy. I had to spend a bit of money unexpectedly, but I feel I got a great value from an excellent company. Thanks Trinity Air and Patrick! Patrick S. 02/13/15 |
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We got great service from Patrick. I hate spending money but feel I got a great deal from people who care. 02/13/15 |
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I am very happy with your company and your service. 01/30/15 |
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