Trinity Air - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period Trinity Air has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
Mark B was very professional! Great job! Mark B. 10/25/15 |
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I like his knowledge and expertise about the job. He was very good. Ashley E., Daniel R. 10/23/15 |
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Busy week, first days of cold weather, EVERYONE decided to turn on their heat. We did too, but no warm air. Trinity Air squeezed me in on a busy schedule. My window was 3-5. Scheduling staff called to let me know they were behind, but technician would call when he was on his way. Mark called at 7:00 pm. After a long day of helping people, he was still pleasant and helpful to us like we were his first customer instead of his last. Mark diagnosed problem, ordered part, checked our extended warranty and said he would return on Friday to replace part. I sent him on his way with a fresh cup of hot coffee as he made his 40 minute drive home at 8:00 pm. We have used Trinity Air since 2011 and would highly recommend this company. Mark B. 10/22/15 |
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I have used Trinity Air for many years. They have rerouted my duck work and air returns for better air circulation throughout my home. They installed my Reni to water heater and replaced my AC. Nathan has been my serviceman, and I can count on him to recomend the correct correction for any problem I may have. I have recommended Trinity Air and Nathan many times. Ashley E., Nathan M. 10/20/15 |
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Mark was incredible, very knowledgeable about wiring, and was able to repair my system quickly and efficiently! He is really an asset to this company, and I thank him for his help, and his professionalism. Be Blessed Trinity Air and Mark B Mark B. 10/20/15 |
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Mark quickly identified the problems and fixed them efficiently. Mark B. 10/20/15 |
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Great customer service,professional honest.
10/17/15 |
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Dan with Trinity was very helpful. Answered all my questions and explained everything he found. Daniel R. 10/16/15 |
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Trinity Air .This guys are Very professional.Sean was on time,professional HONEST,and courteous.also have something that other business do not have. Customer Service. Ashley E. 10/16/15 |
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Sean with Trinity Air did a great job servicing my heating system. He was prompt and courteous and got us prepared for the upcoming winter. I appreciate good service and Sean exceeded my expectations! Mark B. 10/16/15 |
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This company is awesome
Ashley organized everything to happen on schedule
The guys came out on time and worked in 100 degree plus attic temps to install new VFD A/C and completed a very complex job in 2 days
Trinity gave figures for energy reduction which were on the money and power bill dropped by 60%
Can't hear the unit either inside or out when running and it keeps every room the same temperature
Please consider this your next upgrade just think of the benefit to all if every home had this system Ashley E. 10/09/15 |
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Mark seems to be very customer oriented and met our needs to check the systems for the coming heating season. He also responded to our request to have Mark G. give us a visit about the Honeywell filter and new system to replace our aging HVAC, coil and Trane AC units. Mark B. 10/01/15 |
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He was knowledgeable and helpful. He took the time to explain what the issue was and what he was going to do to fix it. thanks! Mark B. 09/30/15 |
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Same as usual...EXCELLENT. Efficient and thorough, helpful and informative. Mark B. 09/29/15 |
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Nathan is our technician and he takes good care of us. He explains what he will do and then reports clearly the results and if more work is needed, he explains the options and the time required to take care of the issue.
We appreciate the service Nathan provides along with the Trinity team and we know you value each of your clients. 09/23/15 |
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Nathan provided and excellent service. He effectively and efficiently checked the system and clearly set out the work needed to put my system into top condition. I look forward to his return once the part arrives to put my system back into top running order! Nathan M. 09/23/15 |
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Mark was our salesman and did an outstanding job, beginning to end. He was very thorough in explaining our options and helped us pick the right system. On the day of installation he came out shortly after the installation team arrived to see if they saw any complications he might have missed the day we contracted for the installation, and to see if they needed anything more to do the job. An hour or so later the owner of the company arrived to check progress and look for issues. Mike and Nick were the installation team and were efficient and professional. They worked well as a team and were obviously extremely well trained, experienced and competent. Can't say enough about how well they did their jobs. As the installation was wrapping up, Mike talked to the service technician who came over before they left and did the set-up and system check to be sure everything was working properly. Frankly, I can't imagine another HVAC company living up to the standards set during yesterday's installation. John Michael B., Mark G., Nicholas M. 09/22/15 |
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Nathan did a fantastic job solving my gas leak problem. He was careful to explain everything and made sure my family and I were safe. I was very impressed with him and the service I received from Trinity Air! Sharon Nathan M. 09/21/15 |
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Had a great service call from Mark today. Getting the fall check up done and he found my overflow line to the sump was getting clogged and cleaned it out. Now I know why my thermostat panel would go blank lately. Mark always does a great job and really appreciate his knowledge of our systems. Mark B. 09/14/15 |
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I just want to say "Thanks" Trinity and "Daniel G. for making the repair process as painless as possible! Daniel was a gem! He was a complete professional with just enough everyday guy next door to make, the experience enjoyable! He didn't make me feel stupid with my ridiculous questions nor did I feel like he was trying to pad the company books with extra or unnecessary stuff to add to the job. In the end, I was informed, cooler, comfortable and thankful for Trinity Air. I will make sure that others know how satisfied a customer one can be from the service that they receive from the fine women and men of Trinity Air. God bless you all. Daniel G. 09/01/15 |
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Nathan was super professional and courteous as usual. 08/28/15 |
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Mark is thorough and extremely knowledgeable and friendly. Great technician, always helpful.
Thank you Mark and Trinity Air for another job well done!!! Mark B. 08/26/15 |
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Dan was amazing. He called me back immediately even though it was 1030pm on a Friday. I told him what was happening, and he immediately knew what the problem was. He came out the following morning, even though I wasn't there and fixed the compressor. Best service experience ever. A Dan!!!! Daniel R. 08/22/15 |
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Mark did a wonderful job. He got our AC unit up and running in mere minutes. He explained everything to me and even suggested the maintenance plan to help maintain my unit. I'm so happy I called Trinity Air!!!! Mark B. 08/19/15 |
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Service beyond my expectations 08/13/15 |
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Awesome courteous service! Timely. Gave me all the options for repair and recommended
Only the what was needed. The Pm Service is an awesome plan. Great cost savings!
Highly recommend trinity and Dan! Daniel R. 08/13/15 |
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Dan was very honest about the A/C unit he worked on , he gave me a sense of satisfaction with his work when done his integrity is greatly appreciated!! Daniel R. 08/10/15 |
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Ricky was a nice person to do business. He was courteous, knowledgeable, and thorough. Ricky T. 08/07/15 |
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Daniel was excellent. Professional and upfront about what we needed, but honest about what could wait. I greatly appreciated that from him. You guys are fantastic!! Daniel R. 08/03/15 |
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It was refreshing to have a Service Pro come in, listen and not treat his customer as if they knew nothing about their problem. Mark B. 07/16/15 |
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First time working with Mark Barnhouse ... the legacy of excellence, superior service and extreme competency continues ... Thanks too to Brad for all the coordination and follow-up !! Mark B. 07/15/15 |
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Thank you, Trinity Air and Mark B., for coming out on a Friday afternoon and locating/correcting our AC issue in such a fast and friendly manner! We will continue to recommend your company, as you are the BEST!!!!1 Mark B. 07/12/15 |
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On time. Very professional and empathetic to our problem.
Mark was first class in every way! Thank you! Mark B. 07/11/15 |
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Mark B was very professional and courteous. Mark B. 07/09/15 |
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MarkB did a great job and was good about answering my many questions Mark B. 07/08/15 |
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Guys were on time. Very efficient in finishing the job. Extremely professional. Michael B., Nicholas M. 06/29/15 |
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Where did you find this guy Mark B? Our Heat pump went south on us and called Trinity Air to check it out. We had the schedule for the afternoon but we received a call that a technician was in the area (on a Saturday!!). Great news for us! Mark B arrived within 30 minutes time of the call and proceeded to check the unit. Mark went to work on the unit and knew exactly what was wrong and most importantly-he got it up and running. Mark is a total professional and definitely knows his business. We hope to not have another AC problem - and if we do-we'd want Mark as our technician. Great job, tks. The Ramos Family. Mark B. 06/27/15 |
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We made a mistake and chose a service provider solely on price. We ended up having Trinity Air come correct the work of a shoddy provider. Mark came in and explained what he was doing and why. He was professional and knowledgeable. It was easy to see that he had the experience and training to do the job correctly.
We learned our lesson! If you want good, quality work, it is worth paying for it. Trinity Air is that company!
Thank you Mark and Cindy, for coming to our rescue! We appreciate the excellent customer service you gave us. Mark B. 06/25/15 |
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Our A/C unit stopped working around 7pm June 22. I called Trinity Air first thing Tuesday morning and spoke with Brad. He said that he could get me scheduled that afternoon and the technician would give me a call before he got there. I received a call from the office letting me know that the tech was about to arrive at my house. Jason arrived and was very professional. He quickly assessed the problem and let me know what it was going to cost. I agreed and he had me up and running in a short amount of time. Thanks Jason and Trinity Air! Great Service! Jason P. 06/24/15 |
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Daniel did a great job. He was on time, friendly, answered all of my questions, and was very professional. Daniel G. 06/23/15 |
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Nathan. Super fellow. Give him a raise! 06/22/15 |
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We recently had to replace our AC unit and furnace. We had fantastic service from Trinity. Beginning with Ricky at the sales point, he was sure to cover all of our options with a clear explanation. Ashley was polite and courteous in the arrangements by phone. Finally the install went seamlessly with Michael. He was very professional and got the job done in a timely manner. We can highly recommend Trinity! Ricky T., Ashley E., Michael B. 06/22/15 |
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I have used Trinity on several occasions over the past 11 years. Nathan has serviced my heating and air systems several times. Professional. Highly skilled. The job is always done properly. Highly suggest you ask for Nathan the next time you need your heating and cooling systems serviced. Nathan M. 06/20/15 |
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AC annual service today done by Service Technician Mark B.
I highly recommend Trinity Air and if you can get him I highly recommend you request Mark B to be your permanently assigned service technician, even if you have to wait to get on his schedule.
Mark is very professional and very efficient in his work.
Trinity Air never stops amazing me with their commitment to extremely professional service done by extremely professional and caring people.
Thank You.... Trinity Air and Mark B for being the BEST!!!
06/18/15 |
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Excellent service from the beginning. They answered their phones, gave me an appointment and even called the next day to see if they could swing by earlier. Daniel was very friendly, efficient and knowledgeable. He gave lots of advice and double checked everything before leaving. I would highly recommend Trinity Air! Daniel G. 06/18/15 |
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AC annual service today done by Service Technician Mark B.
I highly recommend Trinity Air and if you can get him I highly recommend you request Mark B to be your permanently assigned service technician, even if you have to wait to get on his schedule. Mark is very professional and very efficient in his work.
Trinity Air never stops amazing me with their commitment to extremely professional service done by extremely professional and caring people.
Thank You.... Trinity Air and Mark B for being the BEST!!! Mark B. 06/17/15 |
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AC annual service today done by Service Technician Mark B. I highly recommend Trinity Air and if you can get him I highly recommend you request Mark B to be your permanently assigned service technician, even if you have to wait to get on his schedule. Mark is very professional and very efficient in his work. Trinity Air never stops amazing me with their commitment to extremely professional service done by extremely professional and caring people. Thank You.... Trinity Air and Mark B for being the BEST!!! Mark B. 06/17/15 |
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(no comment) Jason P. 06/15/15 |
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We are so pleased with the entire process dealing with Trinity Air! From the first meeting with Mark G. to the post-installation follow-up, they were so professional and pleasant to deal with. We were impressed with how well they followed through on every part of the process explained to us at the time of proposal. Everything went exactly as they said it would and we couldn't be more pleased with our new hvac units. Our home is more comfortable. Trinity evaluated our previous airflow and suggested where vents and returns could be added or adjusted to improve our system. They were right in every case and we are just so pleased. We plan to stay with Trinity for years of maintenance and to refer them to anyone who needs hvac services. Thanks Trinity Air for really doing what you say you will!
The Hollingsworth Family
Peachtree City, GA Mark G. 06/13/15 |
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(no comment) Amanda H. 06/11/15 |
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