Trinity Air - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period Trinity Air has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
I had a two unit system and wanted to change it all over to a single unit. Jimmy designed a new system for me that would do the job. Brian then took over and lead a crew made up of Anthony, Josh, and Chris through all the work. Through the entire process, from the initial consultation, phone calls, installation, and follow ups, I have been completely satisfied with the professionalism and courtesy shown to me. I would not hesitate to use this crew again or to recommend them to someone else. JImmy H. 09/05/16 |
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Although I selected Brian's photo, everyone associate with putting in our new upstairs AC unit was professional. Mark, Brian, Josh, Jason all were thorough in their work, explanations, professionalism, you name it. We have been customers of Trinity for well more than a decade and have always received top quality service from them. And even when I had a chance to rib Brian about a "failing" of his, he and the others joined in the humor. It's nice to have quality people come and service our home needs and do it well. We are constantly pleased with Trinity, so this installation came as no surprise. Good work, crew!! Brian Q. 08/31/16 |
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I had a unique request to move several ducts in my basement garage. Mark was recommended by Pfeifer building company so I gave him a call. Mark was flexible to come to my house late one afternoon to give me an estimate. He got back with me when he said he would and scheduled my job just a few days out. On the day of the job, Mark was here to kick it off and ensure the installers were on the same page. The job was completed same day to my satisfaction. Along with the installers Brad and Stanley, Mark did a fantastic job representing Trinity Air. I'll know who to call for my future heat and air jobs.
Thx again,
Roger
PTC, GA Mark G. 08/26/16 |
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Brad did a fantastic job at my home today! Tackled several issues I had with a great attitude. Brad went the extra mile to make sure the job was done right and met my satisfaction. I appreciate his work and the other gentleman named Stanley as well. I couldn't find Stanley on your review site so please pass along my thanks for the job he did as well. With a crew like this, you cannot help but get repeat business!
Thx again,
Roger
PTC, GA Brad H. 08/26/16 |
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Very pleased with Ricky T. who sold us the new system and with Michael B. who installed it with a helper. We've used Trinity Air for years and I recommend them! Michael B., Ricky T. 08/12/16 |
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My first experience with Trinity Air was exceptional!! It was 100 degrees outside and my house felt the same. I called Trinity and a very professional serviceman showed up at my door. He actually gave an attitude of how can I help you, ,rather than I've got to be here so where is the problem. I showed him where the AC unit was outside and he actually walked me through everything he needed to do step by step to confirm the many possibilities of why I'm having the no cooling issue. Very educational without ever sounding condescending rather extremely helpful and ready to help. As it turns out it was a capacitor which I learned was one of the first items that could go out after 5 years. So much so that he showed me his service truck and one whole section had a lot of capacitors :-) Longer story short, the service, the education and professional demeanor Todd expressed has made me a Trinity customer not likely to ever go elsewhere-THANKS TODD Todd M. 08/03/16 |
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Purchased new a/c unit from Lowes. Trinity Air provided the comfort specialist, Jimmie H and the installers, Brian Q and Josh S.
These three men were the absolutely best. So nice to know that there are people who care. They were very knowledgeable, professional and kind. It was so nice to meet people who are professional, kind and care about the quality of there work and the homeowner, as well. JImmy H., Brian Q. 07/21/16 |
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Dan R came to our home with an open mind because we were happier than we have been previously. He took the time and spotted issues that were creating the problems. These were not previously suggested or discovered. Very happy with Dan. You can send him anytime to check our systems. We have very new equipment one unit had begun making a very annoying vibration and the other was not cooling as well as it should and he address both. Daniel R. 07/20/16 |
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I was very impressed with joe and the work he did he went above the call of duty so to say in my opinion he worked in the cover of darkness and he was so courteous and spent time to talk and explain what he would back and do. This man is truly a great example of trinity air and their commitment to the customer. Thank You so much for getting my a/c going for the hot weekend Joe B !! Joe B. 07/10/16 |
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Joe did a great job troubleshooting my AC system. He is very knowledgeable and took time explaining his findings. I would definitely recommend Joe and Infinity Air to my friends and family. Joe B. 07/10/16 |
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Todd fixed our air conditioner at 11:30 pm last night. We had a house full of company and we noticed it was getting warm and our thermostat was blank. I called Trinity Air and Todd came right out and fixed the problem. We were all very impressed with his determination to make sure things were working properly before he left. I would highly recommend Trinity Air. Todd deserves a big pat on the back for being such a dedicated technician. Thank you for keeping us COOL during this hot weather! Sharon and Dennis Todd M. 07/03/16 |
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I requested a service call from Trinity Air in Peachtree City Ga. From start to finish the process was very professional and easy for me. The technician arrived on time and was very professional and courteous. His name is Joe B. I will request Him on all of my services and repairs. Joe took time to explain everything he was going to do and the cost related to it. Everything was above board with no last minute surprises. Joe is a real asset to Trinity Air and really knows what he is doing and was more than willing to answer all of my question and even give suggestions that will help me out in the future.
Thank you Joe for a pleasant experience. Joe B. 07/02/16 |
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Joe B. with trinity air was awesome! I would highly recommend them! Joe B. 06/27/16 |
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I just had a new AC installed. The team that did the installation were professional, friendly, and thorough. I am very pleased. Brian Q. 06/23/16 |
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Joe is one of the most thorough and conscientious technicians we've had service our air conditioning units. He didn't stop investigating with the first problem he found, he continued to check the entire system to ensure there were no other issues. He is friendly and answered every question I asked (and pretended not to be annoyed :) I appreciate his good customer service. Joe B. 06/23/16 |
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Cindy epitomizes my idea of what a company manager does--take good care of the customer. She proactively handled our air conditioning issue and exceeded my expectations for what I considered a reasonable outcome. Businesses would do well to model their customer service on her approach. Cindy K. 06/23/16 |
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Todd showed up on time, was courteous and respectful. He explained the issues well and thoroughly. Pricing was fair. Work was done in a timely manner at the visit. Overall quite satisified. Todd M. 06/14/16 |
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Trinity did a fantastic job. Techs were professional and friendly. Thanks! Brian Q. 06/13/16 |
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Trinity has always been amazing and reliable. They always get it right the first time. They keep things clean and our fair and reasonable. Todd was on it the other day. He was meticulous and efficient with his diagnosis and resolution. I also believe Trinity is fair with their pricing. I would highly recommend them and Todd. Todd M. 06/06/16 |
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Great work by Brian and Josh with our install of AC unit. Very professional and informative!! Brian Q. 06/03/16 |
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We are always happy with Trinity Air! Todd was very professional and informative. He answered all our questions and made some great recommendations. It was very easy and quick to schedule a visit and he was earlier than we had anticipated. Todd M. 06/02/16 |
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Todd called to let us know that he was still working with another customer but would come service our system as soon as he could. He also called later when he was on his way. He examined at our system and quickly assessed the problem. He had the system back up and running in no time. He is professional and very knowledgeable and is a credit to Trinity Air and their customers. Thank you for repairing our system so it is blowing cool air again Todd!!!! Todd M. 06/01/16 |
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Dan did a great job, our house is definitely not the easiest to maintain.
Thanks so much Daniel R. 05/31/16 |
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Dan Reynolds arrived and thoroughly inspected my two systems for the annual checkup. I am on Trinity's maintenance plan and I am quite satisfied with their service. I would highly recommend them over some of the companies that "Trust Dale Caldwell" suggest. Thanks for your professional service Dan. Daniel R. 05/31/16 |
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I can't say enough nice things about Todd. When our upstairs AC stopped cooling, he came out right away on a holiday weekend and diagnosed the problem. He took a lot of time to explain our options and was very knowledgeable. Definitely made a stressful situation more bearable. Highly recommended. Todd M. 05/30/16 |
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Daniel G., Ricky T. , Brian Q. and Josh worked to determine the problem with our AC and later installed a new unit. We can't say enough... they were all professional, knowledgeable and friendly. It was a pleasure to work with them. Only wish all service providers were like these guys! Thank you! Ricky T. 05/27/16 |
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Daniel G., Ricky T. , Brian Q. and Josh worked to determine the problem with our AC and later installed a new unit. We can't say enough... they were all professional, knowledgeable and friendly. It was a pleasure to work with them. Only wish all service providers were like these guys! Thank you! Brian Q. 05/27/16 |
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great service as always. great company and technicians. Totally recommend them. Todd M. 05/27/16 |
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Brian Q.and Josh did an excellent job at our house. They were very professional and friendly. Their hard work and efficiently is highly recommended and depending on. Brian Q. 05/27/16 |
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I only wish I had called Trinity before now! Great service and Joe was very honest about our unit and what was needed. Unlike other companies, he did not try to sell what we did not need.Great job! Joe B. 05/26/16 |
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Jason arrived on time. He was very efficient with his time on site, yet courteous enough to answer all our questions. All in all, a very good maintenance check. Jason P. 05/26/16 |
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We had a whole new unit installed by Trinity Air. Brian was very professional and knowledgeable about the unit. They got it installed and running very quickly in 1/2 a day. We are very impressed and pleased with the service we received from Brian Q. and Trinity Air. Great company, great employees! Brian Q. 05/25/16 |
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Joe with Trinity Air came out to check our new system first thing the following Monday after installation, to make sure it was performing correctly. He was very professional, courteous, performed his duties in timely fashion and he has a very pleasant personality. Joe B. 05/24/16 |
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Joe B. was very helpful and did an excellent job explaining the condition of my units and servicing my furnace and air conditioner. I would highly recommend him! Joe B. 05/24/16 |
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On time, courteous, explained what he was doing and found the simple answer to our problem. Didn't try to oversell. A great representative of the company. Joe B. 05/20/16 |
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Trinity Air always does a great job for us. Joe B. Was professional, courteous and knowledgeable Joe B. 05/17/16 |
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Chad was very friendly and professional while replacing our A/C unit. I have been a customer with Trinity Air for many years. They provide quick, honest, & reliable service. I would definitely recommend them to anyone looking for a heating and air company. Chadney W. 05/16/16 |
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Chad was very friendly and professional while replacing our A/C unit. I have been a customer with Trinity Air for many years. They provide quick, honest, & reliable service. I would definitely recommend them to anyone looking for a heating and air company. Brian Q. 05/16/16 |
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Excellent service provided by Brandon and done with extreme courtesy. Everyone at Trinity works extremely hard to provide complete customer satisfaction. Brandon L. 05/12/16 |
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Joe did not clean all sections of my filter on a service call. He cleaned part 1 of a 3 part filter. This was supposed to be part of the service agreement that I paid for, so it brings in to question if he did all of the other items he said he did. I am considering not being a customer of Trinity Air in the future. I will not recommend them to any of my friends. Joe B. 05/10/16 |
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Joe, thanks for everything! Joe B. 05/05/16 |
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Brain Q. The best you can get. Efficient, smart and very nice guy. I would request him for any job. Brian Q. 05/02/16 |
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Joe B listened to my concerns about the system while it is idle during the off-season and gave me a useful advice. His job was thorough. Thank you. Joe B. 04/28/16 |
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Dan Reynolds has done a great job taking care of the furnace and air conditioner at my house. His work is thorough and he is professional and knowledgeable. He is part of the team of professionals at Trinity Air who have all been prompt, reliable and concerned about doing the job correctly. Daniel R. 04/19/16 |
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Brian Q. and Brian O. both worked hard. Installation completed to my satisfaction! They did a nice job. Brian Q. 04/19/16 |
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Brian Q. did a great job! He is a credit to Trinity for sure!! I respect his knowledge and professionalism. He knows his business and is a gentleman. He represents Trinity very well.
And Luke was good too! :)
Best regards,
Jon Groome Brian Q. 04/12/16 |
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Dan Reynolds did a great job at servicing our 2 A/C units and doing a small repair. He answered all our questions, took the time to let us know he cared about his work and our satisfaction with Trinity Air. I would highly recommend Dan Reynolds, service technician...you don't always find employees who care about their work like he did. Daniel R. 04/12/16 |
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Doug G has been excellent in maintaining our HVAC system. He has been a pleasure to work with. Very efficient, prompt, polite & professional !! What more can anyone ask for? Daniel G. 04/08/16 |
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Brian Q. and his team (Tim and Luke) arrived yesterday to install our new AC and furnace. I threw them a curve ball when I requested that they move the compressor behind the house rather than 6" from our back door where the former one was located. They handled the change order with grace and efficiency. Also Mark G. was very helpful in explaining all of the specs and handling the change as well. We are so grateful. We've used Trinity Air for year for our routine maintenance. They are dependable, on time, polite and technically sound. It's a pleasure to do business with them. Brian Q. 04/07/16 |
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Jason, as always was on time, courteous and informative. This type of service is his norm, and we are always assured of great service when he arrives. Jason P. 03/29/16 |
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