Standard Plumbing, Heating, & Air - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period Standard Plumbing, Heating, & Air has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
James W. made sure to go the extra mile and get the heat back on even though it was after hours. He was professional and really concerned about the lack of heat. Thanks again, James W. 12/19/18 |
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Jim was very thorough and explained a humidifier system that we are not using but probably should be. He also suggested that we have our tankless water heater serviced to avoid any issues. Very helpful info as I haven't thought about that in the 4 years we have lived at our current residence. Thanks for the great service Jim. Jim R. 12/13/18 |
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James did it great job servicing my heater. James W. 12/06/18 |
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James worked with us and got us exactly what we needed and quickly. Replaced my old heating, A/C system & water heater and did the job very quickly and professionally. He went above and beyond. I can't recommend Standard Plumbing enough! I will continue to use them in the future. James W. 11/28/18 |
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Installation personnel arrived on schedule, communicated well and completed work beyond my expectations. They did a thorough job of cleanup upon completion. Dalton M. 11/28/18 |
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Standard has been amazing to work with over the last couple years. At my old house I used two different companies who charged more and did not stand behind their work. Standard was the only company I could find willing to come to Westy and now I am mad I did not use them sooner. Patient, well mannered and professional employees. They clearly explain any issues and provide logical and financially reasonable options to fix any issues. They are better priced than anyone else in the area for their annual maintenance program. Would never use anyone else! David N. 11/26/18 |
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John was very helpful in presenting the available options for upgrading our master bath. John S. 11/20/18 |
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Ty was very professional and found our leak and repaired it timely. Thank you Ty! Ty O. 11/17/18 |
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Kindly came out to test our water to confirm that our new water softener was working properly. Very helpful! Clark F. 11/16/18 |
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I just bought a new home and Ty has been out 3 times - all 3 times he was GREAT! I highly recommend him!! Ty O. 11/13/18 |
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Excellent service! James W. 11/05/18 |
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We appreciate James' knowledge and work to fix the gas leaks at our rental house! Ty also was helpful and very friendly on a subsequent trip. James W. 11/05/18 |
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We really appreciate James and the service he provides-- always friendly, competent, and thorough in doing the work and also in explaining so we can understand what he has done or what needs to be done. You have a winner in James James W. 11/02/18 |
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Chris was on time, friendly, professional, and he fixed my leaky toilet in less than 30 minutes. I am very satisfied with the service. Chris P. 10/30/18 |
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We are very happy with the service Standard Plumbing has provided to us over the years. They have always been very responsive to our needs. Dalton did our most recent service and did a great job. He has been at our house for our service a number of times and has always does a great job. Dalton M. 10/29/18 |
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the best Dalton M., James W. 10/25/18 |
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Worked efficiently installing faucets. very courteous. Ty O. 10/23/18 |
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This is the 3rd time David has been to my house. Twice to maintenance it, once to repair it. He has always been highly professional. And his repairs were exceptional. I appreciate the work this company has done for me. David N. 10/19/18 |
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Arrived as scheduled and completed work in a timely manner. Put protection on carpet and cleaned up any debris from installation. Very friendly and professional. Couldn’t ask for more. Just moved to town a year ago and didn’t know who to call when problems arose but I won’t hesitate calling Standard again. Thanks for the excellent service! Dalton M. 10/19/18 |
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We have been with Standard Plumbing since 1972 and Matt Kuhlman provided us with the best service ever. Matt installed an Onyx shower and counter tops in our Master bathroom. He is a perfectionist and skilled in all areas. He is personable and explains what he is about to do, and asks for input from us to make sure that is how we want the job done.. things like height of the shower, location of towel bars etc. But what impressed us most was his personal involvement in wanting to complete the job on the schedule we agreed on. He came back on his own time on a Saturday morning to finish up what he was unable to complete by Friday. If you want your bathroom remodeling to be done by a true professional with a personal touch, be sure to ask for Matt because he's the best. My wife and I took our first showers with the new installation this morning and felt like we were in a luxury hotel shower. Thank you Matt for your great work.. Larry & Kay Matt K. 10/15/18 |
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I had a technician scheduled for Friday but they were able to come out on Thursday! Ty did an amazing job and was very professional! It was a quick fix, but he went got the part and everything! Thank you Standard Plumbing! I will definitely be using you next time! (Which hopefully isn’t for a while!) Ty O. 10/12/18 |
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He did a great job and was very neat and tidy. Thanks! Chris P. 10/11/18 |
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We had a great experience! James suggested getting our furnace checked and getting set up to have our AC and furnace checked throughout the year. For first time homeowners it was very helpful as we weren’t sure what exactly we needed to get checked/when. James W. 10/09/18 |
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A very thorough polite and considerate young man Dalton M. 10/09/18 |
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Once again I got to experience the efficiency and outstanding service provided by guys at Standad. They worked diligently until they detected the problem, got a new one ordered and returned to complete the job. I am always so grateful do have Standard Dalton M. 10/03/18 |
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When I have heating or air conditioning issues, I will always ask for Dalton M. He came to check my furnace for upcoming use. He was knowledgeable, thorough, competent & hard working. While he was checking my furnace, he noticed I had a humidifier.
Dalton M. made sure the humidifier worked before he left and even showed me how it worked and told me what I needed to do in summer.
Before Dalton left, he discussed my furnace/air conditioner and explained what he did to make it better and addressed the issue I had with the sound I heard. If you call Standard Plumbing, Heating & Air Conditioning, ask for DALTON M. !!!!! Dalton M. 10/03/18 |
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Very informative John S. 10/02/18 |
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Another perfect day with perfect service provided by Chris st Standard Plumbing!!
They worked me in in a timely matter- and as always the job was completed.. Chris explained the problem and the parts needed to be ordered..
I would not use anyone else but Standard. They are the best. Chris P. 10/01/18 |
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This is the second time we've needed service from Standard Plumbing and Air and the second time Dalton has been our Service Pro. He was professional, friendly, and found and solved the issues quickly both times. We really appreciate getting our heating and cooling issues solved with such a quick turnaround! Dalton M. 09/20/18 |
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Very knowledgeble technician. He answered all of my questions about the installation of my new HVAC system. Other than a miss calculation of where to drill the holes into my siding and not having all the parts necessary on hand, the service was good. Dalton M. 09/20/18 |
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Our A/C quit in the late afternoon Monday. I called Standard and arranged for a technician to come Tuesday morning. Dalton arrived prompted and was able to repair our unit and give us some relief in the 95 degree heat. However, he explained that it was only a temporary fix and our unit would need to be replaced. Am working with insurance company on that now but however it turns out, I have faith in Standard Plumbing, Heating and A/C. I will not hesitate to call them for any of my future needs. Dalton M. 09/18/18 |
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On time. Efficient with work. Explained everything well. Courteous. Good job! Thanks! Matt K. 09/17/18 |
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Very professional at the job they did. Would highly recommend this company... Matt K. 09/10/18 |
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Very knowledgeable and took the extra effort to ensure my filter and softener were installed properly. Very courteous and professional. Thanks Matt. Matt K. 09/07/18 |
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Standard Plumbing is my first choice for air conditioning/furnace maintenance.
I called late Friday afternoon to request a filter change and Jim was at my door at 8:00 Monday morning.
He changed the filter and answered my concerns about noises I have heard.
I was relieved and comforted when he recalled the last time he was at my home and verified that I will be visited routinely. Jim R. 08/29/18 |
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Today I had a water heater installed in my home, and while the space was very easy to work in, the plumbing rework was a bit of a challenge due to me increasing the size of my water heater. The men introduced themselves professionally, and addressed all concerns during the process. They were very humble & quickly reached out to their experienced supervisor to confirm a trouble shooting procedure. While both techs felt certain of the install concern, they read the manufacturer guide, and confirmed the action with their superiors. Of course, they were correct in how to handle the deficiency. But, the fact they took the 2 minutes to validate really impressed me. Marc R. 08/23/18 |
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Today I had a water heater installed in my home, and while the space was very easy to work in, the plumbing rework was a bit of a challenge due to me increasing the size of my water heater. The men introduced themselves professionally, and addressed all concerns during the process. They were very humble & quickly reached out to their experienced supervisor to confirm a trouble shooting procedure. While both techs felt certain of the install concern, they read the manufacturer guide, and confirmed the action with their superiors. Of course, they were correct in how to handle the deficiency. But, the fact they took the 2 minutes to validate really impressed me. Michael W. 08/23/18 |
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Prompt efficient service. Very courteous and didn't recommend things we didn't really need to do! Matt K. 08/16/18 |
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Chris and Kaleb were both great at installing our Water Heater quickly and effectively. They also did some routine checks in a couple other areas to make sure that we had been checking our filters. We also really appreciated that the Water Heater had some dings in it that were really only affecting it cosmetically and not the overall function. If we wanted to, they would have sent back for a replacement, but we decided to go ahead and move forward with it even with some cosmetic damage. Both of the guys were very friendly and we'll make sure to request them the next time we need to ask Standard for help! Chris P. 08/16/18 |
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James really knows what he's doing (as do ALL of the Standard Plumbing service professionals who have done work at our home). He came to our home about a month ago for the annual inspection of our unit, installed about a year ago. He did a thorough, professional job, and replaced the air filter before he left.
The next day, we noticed a pulsating, whirring sound in the system we hadn't heard before, and after "living with it" a few days to see if it would go away, decided to let Standard Plumbing know about the new sound. I took our check to Standard yesterday for the new filter, and James was there, so we talked about the new sound. He came out this morning, found the cause, and resolved the issue.
He's a good one. So is the company he represents.
Mel & DonnaDee Chastain James W. 08/15/18 |
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John arrived on time, was friendly, to the point, answer all my questions and completed his work in a timely manner. John S. 07/22/18 |
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I was glad the service took care of the air conditioning but the price was excessive. I don't remember the name of the service technician. Thendensing unit fan retail cost is $122 plus two hours of labor and a $40 dispatch charge came to a total of $450. The service technician was professional and courteous according to my neighbor who had to escort the service tech in my absence. Without an itemized invoice it is difficult to understand whether or not the price of this repair is fair and reasonable. Therefore I can only give a 3 star rating due to the unexplained excessive cost. Chris P. 07/21/18 |
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Your service is OUTSTANDING and Jim is FIRST RATE!!! We really appreciate your prompt, efficient, effective, and reasonable service. Jim R. 07/19/18 |
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Prompt, reliable service is a hallmark of this company. Michael W. 07/18/18 |
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Great job!!! Chris P. 07/17/18 |
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Prompt, right on time. Very knowledgable and efficient. Identified and fixed the problem in record time. GREAT EXPERIENCE!! Thanks Jim. Jim R. 07/12/18 |
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He came quick. When he arrived he informed me right away what the problem might be. He assessed the problem and solved it right away. Standard is my company from now on. I definitely have more work for them. I’ll be calling Stabdard for sure. Dalton M. 06/29/18 |
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Matt Kuhlman came to our home with John Shortsleeves, initially to look at baseboard and other water damage caused by a water leak in a new furnace installed by Standard Plumbing a few months earlier. The entire Standard Plumbing organization, from owners to service personnel, worked promptly to repair the leak in the furnace, then Matt removed the damaged baseboards and inspected the adjacent carpet and pad, then ordered, painted and installed new baseboards and other wood trim around the door to the affected area. He is an excellent carpenter, has high standards, and is not satisfied until his work meets his standards as well as ours. We are totally satisfied with his efforts, as well as the entire Standard Plumbing organization. Matt K. 06/29/18 |
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I am posting a second review in light of the fact that the personnel meet me and installed the system in accordance with the layout of the house. The system has been operating for about 2 months now and it is fine. John S. 06/23/18 |
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Dalton was on time and even gave me a call ahead that he was on the way. This helped me with my schedule. His work was professional and he answered all my questions and concerns. Standard was recommended to me and I never used them before. The prompt appointment and professionalism will get me to come back and recommend them. Dalton M. 06/23/18 |
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