James W. Reviews

Nate McClellan
James W.
Service Pro
6 years Experience
Message from James:

Hi, I'm James! It is my pleasure to help you with your HVAC technical and installation needs!

* Total number of reviews and star-ratings are based on data collected during the time period Standard Plumbing, Heating, & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.
Excellent service as always from you guys. Those pix of your technicians are a bit small so not sure I actually picked the right guy. (See More)
12/29/2021
 
James was very friendly and super nice. Went over with me what issue was and how I could check on it myself. Even shared a few laughs :) (See More)
6/16/2021
 
The technician completed the A.C. system check quickly and explained the results clearly to me. (See More)
4/27/2021
 
Great! (See More)
4/23/2021
 
The guys came in and completed a great job even though it was a little tougher than they first thought it would be. Great personalities and enjoyed having them. After the job was done cleaned up the mess and took away the trash. (See More)
2/18/2021
 
Thank you James for your outstanding service. You came, you diagnosed the problem, and you fixed it. What more can anyone ask for?! (See More)
2/17/2021
 
James and the other guy (I can’t remember his name) were very professional and did a great job for us. They put a gas line in for a gas stove in our basement. They even cleaned up after they drilled some holes. We have been so very happy with everyone at Standard Plumbing.... (See More)
10/23/2020
 
James was very courteous, professional, thorough in servicing my heating system. He answered all of my questions. (See More)
10/22/2020
 
Outstanding service. James performed scheduled maintenance as well as found and fixed two issues. Well done!! (See More)
10/13/2020
 
James and Kaleb arrived exactly on time and began installation of the Amana ASX14. we are all very pleased with their work and with the HVAC system. Thanks for everything. (See More)
8/29/2020
 
Wow. I was just blown away by the excellent professional experience with Standard Plumbing and James White. My first contact was with Renee in the office. She was extremely friendly and, realizing how urgent my AC needs were, scheduled me for the next morning. Then it even got better when James came out on time and fixed my issue promptly. He explained what he did and he gave me tips to maintain my AC System. His professionalism is second to none. Thank you James. I will recommend you and your company to anyone that needs any HVAC service. Bravo!!!! (See More)
7/17/2020
 
James came and serviced all of our air conditioner efficiently and was gracious with our two year old daughter and puppy while he worked. He also gave excellent advice for improving our systems efficiency. A great technician and a helpful man... Can't recommend Standard PHAC and their people enough! (See More)
6/22/2020
 
Absolutely enjoy the quality and honest service. James is my favorite service guy whos super friendly. (See More)
6/07/2020
 
We have been Standard Plumbing clients for 15 years. We have stayed with this company for this length of time because they are always competent, courteous and professional. James came out today to do the seasonal inspection and servicing of our units. As always he was the best technical expert one could hope for. We feel lucky to have Standard techs like James taking care of our heating, cooling, and plumbing needs. (See More)
12/06/2019
 
Thank you so very much James! Extremely professional, courteous and went out of his way to help me. (See More)
11/05/2019
 
From the phone call I made yesterday to James departing from my house, the service from your company was nothing other than phenomenal! (See More)
10/23/2019
 
Love these guys! They have installed a furnace and A/C for us and prices were great, but most importantly.....service was top notch!! Professional staff! Highly recommended!! (See More)
10/11/2019
 
We scheduled annual maintenance for our heating and cooling system. A problem with the water heater was discovered. Standard Plumbing diadema us aware of the problem. We were given a quote and work was scheduled for the following day. The service was excellent. The attention to putting on protection to their feet and laying covering on the carpets was done without being asked. Standard plumbing prevented what would have been a major problem if not taken care of. Excellent service. (See More)
10/05/2019
 
James did everything he could to help us out, and went the extra mile when he installed our new AC system, thanks James! (See More)
8/22/2019
 
James was very pleasant and handled my dogs beautifully. He talked to then until they quieted down. He cleaned everything up and made sure that the temperature in my home was going down. The only way I knew work had been done was my a/c was working. (See More)
8/01/2019
 
Technicians were here promptly after I called for service. (See More)
7/29/2019
 
James is very friendly and thorough! I always feel confident with his work. Thank you! (See More)
4/23/2019
 
We have now used Standard to repair plumbing issues and replace our heating and air conditioning. We could not be more pleased with the prompt and professional service we have received each time we have needed work done. The technicians are top notch and great to work with. The office staff are wonderful and work hard to get your service scheduled quickly. We have nothing but great things to say about Standard! (See More)
4/19/2019
 
Prompt and professional installation. Cleaned up before leaving. Couldn’t ask for more! Thanks! (See More)
4/10/2019
 
James and the man with him did an excellent job in taking care of our heating system problem. The system runs much better now. We are very happy with the service Standard provided. (See More)
2/21/2019
 
We appreciate the service we have received from Standard over the years. James is very knowledgeable and always does a good job. (See More)
2/13/2019
 
James was wonderful to work with. He fully explained the need for upgrading our HVAC systems, ordered the new equipment, scheduled the project in a reasonable amount of time and completed the installation on time. He kept the workspace clean and left our carpet clean while working. We had one small issue with a small drip leak overnight, but James quickly fixed the leak when he arrived. We are completely satisfied with the workmanship at this time. (See More)
12/22/2018
 
James W. made sure to go the extra mile and get the heat back on even though it was after hours. He was professional and really concerned about the lack of heat. Thanks again, (See More)
12/19/2018
 
James did it great job servicing my heater. (See More)
12/06/2018
 
James worked with us and got us exactly what we needed and quickly. Replaced my old heating, A/C system & water heater and did the job very quickly and professionally. He went above and beyond. I can't recommend Standard Plumbing enough! I will continue to use them in the future. (See More)
11/28/2018
 
Excellent service! (See More)
11/05/2018
 
We appreciate James' knowledge and work to fix the gas leaks at our rental house! Ty also was helpful and very friendly on a subsequent trip. (See More)
11/05/2018
 
We really appreciate James and the service he provides-- always friendly, competent, and thorough in doing the work and also in explaining so we can understand what he has done or what needs to be done. You have a winner in James (See More)
11/02/2018
 
the best (See More)
10/25/2018
 
We had a great experience! James suggested getting our furnace checked and getting set up to have our AC and furnace checked throughout the year. For first time homeowners it was very helpful as we weren’t sure what exactly we needed to get checked/when. (See More)
10/09/2018
 
James really knows what he's doing (as do ALL of the Standard Plumbing service professionals who have done work at our home). He came to our home about a month ago for the annual inspection of our unit, installed about a year ago. He did a thorough, professional job, and replaced the air filter before he left. The next day, we noticed a pulsating, whirring sound in the system we hadn't heard before, and after "living with it" a few days to see if it would go away, decided to let Standard Plumbing know about the new sound. I took our check to Standard yesterday for the new filter, and James was there, so we talked about the new sound. He came out this morning, found the cause, and resolved the issue. He's a good one. So is the company he represents. Mel & DonnaDee Chastain (See More)
8/15/2018
 
Loved this guy! Just the right mix of "get 'er done," knowledge, and no BS. As someone in a technical area for many decades, you meet a lot of phonies ... people who try to inflate their apparent understanding. But James was dead-on with his answers! (See More)
6/12/2018
 
I've never worked with a better HVAC technician! AA++ (See More)
5/18/2018
 
James and the other technician were very courteous and professional during removal of the old/installation of the new air conditioner and furnace. They were both very helpful in explaining how to operate the new thermostat and made sure to clean up once the project was completed. Schedule updates were provided at the end of each day and they did a great job of staying true to their schedule. We appreciate their being so knowledgeable about the new system and their hard work! (See More)
5/10/2018
 
Trustworthy, professional, prompt and complete courtesy, couldn't have asked for better service. Thank you James! (See More)
4/13/2018
 
Prompt service. Diagnosed the problem quickly and adjusted the system. Explained the problem and solution to me. All works well today. (See More)
4/06/2018
 
Outstanding, as always. Thanks. (See More)
3/27/2018
 
Have been very satisfied with Standard ever since they replaced my AC unit and like the fact the that when parts are ordered they come in they arrive fast and the job is completed fast and efficiently and professionally. I like the service and will continue to use Standard from now on. Thank you. (See More)
3/13/2018
 
Fantastic experience! Can't say enough positive things about these guys! Would highly recommend! (See More)
1/22/2018
 
James was very professional, prompt, informative & provided great service. (See More)
1/17/2018
 
Great workers!! (See More)
11/12/2017
 
Standard was so responsive, friendly and competitively priced. Looking forward to return service. (See More)
10/27/2017
 
James came over to help me find a filter on my furnace, and found it right away. It was in a place that was definitely not expected and even difficult to get to. He took a look at both of our furnaces (one on main level and one on the second level) and told me the age of them. He proceeded to tell us about the program to have the units checked twice a year and the costs involved. He was very thorough about what all was involved in the service calls and that there were no extra charges for weekends, nights, or holidays. We determined that this program would be a good fit for us and called the office to set the first check appointment. We look forward to working with James n this way. Gene & Sharon (See More)
10/04/2017
 
******** did a thorough job servicing my furnace for the fall/winter/spring cold weather. He was pleasant to me and friendly to my dog. My only gripe is that he did not put the hose running from the dehumidifier back into the drain, and I had some water on the floor later when I went back into the utility room. Nothing major. This is just a reminder for next time. (See More)
9/26/2017
 
Excellent service. We will be using Standard Plumbing from now on. (See More)
8/15/2017
 
They were "ON TIME" which is huge when you work. They are very friendly and explain things to you. They will show you things about your AC and Heating. James helped me set up my AC using my computer and explained and stayed with me to show me how to do the settings for temp using my computer. (See More)
7/11/2017
 
James W. was prompt, friendly, knowledgable, and willing to teach me more about the issue as he completed the job. Good technician, good company. (See More)
7/10/2017
 
James (Gator) came out to my house today and is a really friendly guy. The service was quick and he kept me in the loop as far as what was wrong with my AC system. I always love to see a business with employees who joke around with each other and their clients. They get the job done well and are very personable couldn't be happier (See More)
6/29/2017
 
James was incredible. Prompt,professional and a wonderful personality. Explained everything,very neat and tidy. I would recommend James highly. (See More)
6/19/2017
 
James was incredibly knowledgeable and helpful while figuring out what was going on with our broken air conditioner. He went above and beyond to make sure we weren't spending any more time in a hot, un-air conditioned house than we already had. I highly recommend Standard Plumbing Heating & Air Conditioning and if you're lucky, James will be the technician coming out to help you! (See More)
6/08/2017
 
James explained exactly what I needed for my home. He was honest about needs and made sure I was getting the best system for the money. The installation went as promised. (See More)
6/01/2017
 
Timely service and we were given multiple options to solve a tricky AC problem involving multiple rooms as well as electronic equipment in a business setting. Standard was quick and courteous with a great solution and worked with and around our crew to not interrupt business. I'd certainly recommend them. (See More)
5/24/2017
 
James was a true professional and recommended the best course of action concerning my ac unit. Will be calling back in the future, thanks again. v/r Matt Magnussen (See More)
5/16/2017
 
Can't say enough about the quick response by Standard Plumbing and the installer James W. to replace a water heater that had burst and potentially could have ruined a lot of carpet and drywall in an adjoining room. James was very friendly and professional as was all of the staff that I had spoken to. (See More)
3/31/2017
 
I would recommend Standard Plumbing, Heating, & Air Conditioning for any needs that you have in your home. They were extremely professional, knowledgeable, clean, polite, and prompt. I would tell any of my friends to use their services. (See More)
3/23/2017
 
Well trained technician. Very good service (See More)
3/09/2017
 
To Whom it May Concern: We have used Standard Plumbing before and really like their service. They are prompt, professional and dependable. James W. serviced our unit on 10-03-16. We were pleased with his work. He gave us information regarding the unit and answered our questions. We, also...found him to be very compassionate. Thanks, James for your service this month. We expect to see you again... in the near future . Ivory and Lena Anderson (See More)
11/05/2016
 
I'm really tired of the word "awesome" to describe things like a 99-cent burrito, but "awesome" accurately reflects the truly excellent service we had from James W. He arrived on time, put on his booties, and went to work. There was a lot to do. The humidifier didn't work and needed to be replaced, but the bigger problem for us was the original thermostat. It was a programmable model that had all kinds of week-long heating & cooling options--but NOT an easy way to simply adjust the temp up or down! James installed an easy-to-understand Emerson unit that was just what we had hoped for. We were amazed that he was able to finish his work by noon. With service like this, we'll never call any other company. (See More)
11/02/2016
 
Received top notch excellent service from james w.. i highly recommend!!! (See More)
10/15/2016
 
James and the other service technicians working on our new H & A unit were very knowledgeable, polite and took great care to ensure the Heating and Air Condition unit was installed correctly. Also gave me, the customer, the confidence knowing they would not leave the job until I was 100% satisfied. (See More)
9/07/2016
 
We are very pleased with the instalation of our new air conditioner unit. Everything was done professionally. (See More)
8/30/2016
 
James W from Standard Plumbing, heating, & air provided fantastic service and information concerning my air conditioner. He was able to quickly locate the problem and suggest a solution. I will definitely use this company again. (See More)
8/05/2016
 
My name is Hector. I leave in Junction City for the last six years. You know that when is cold here is pretty dam cold. At the same time when is hot this can go 3 digits hot. After my A/C quit to work and a HORROR hot summer time we finally found the RIGHT person to save our live. His name is James W. from Standard Plumbing, Heating, & Air in Manhattan. James fix the problem in less that 30 minutes. The day before another person came and said that the problem was fixed. The other person name Curry or Corey from Roger Ice machine service and repair in Topeka was wrong after he change the thermostat. James W. is a genius on his job. Thanks James W. for probably save our live for real. (See More)
7/19/2016
 
Friday afternoon David N. Came to my house and provided me with fast , quality, customer service. David was very professional and made sure I understood all of the benefits of my service agreement . Thanks David. (See More)
6/05/2016
 
James W arrived on time (nice start!) was courteous, professional and thorough. Thank you James! (See More)
5/23/2016
 
HVAC system install! (See More)
4/04/2016
 
Service call HVAC! (See More)
4/03/2016
 
Our heater went out recently and our two parts took longer than expected due to the big storm that hit out East. We ordered our part on Monday and by Friday at noon, we found out our part did not arrive on the shipment. Standard offered to put in loan parts until our official parts arrived to keep us warm. That same Friday around 4:00 James was sent over to put in the loan parts. He was very friendly and also covered his shoes with plastic covers before entering the house. He replaced what he brought but realized he needed an additional part. Informed me that he was going to run back to the office to see if they had one in-house and if not, he would figure something out. James returned and by 5:15 we were up and running! I appreciate James and Standard Plumbing, Heating, & Air for going above and beyond to ensure my family stayed warm until our parts arrived. (See More)
2/01/2016
 
James was very professionally and followed up on the needed repairs in a very timely manner. (See More)
1/11/2016
 
My experience was a very positive one. The technician arrived on time, assessed the problem, explained what needed to be done, and started in immediately. He finished in a very timely manner and was also helpful and considerate when I needed assistance in helping with my husband who has mobility problems. The service was beyond reproach. And the charges were reasonable also! (See More)
1/07/2016
 
James installed my thermocoupler, arranged the logs, and cleaned out the cavity and glass screen. He tested the unit with the remote and put the glass and screen back together. He was efficient and friendly. (See More)
12/15/2015
 
Great job. Friendly, personable, knowledgeable service guy. (See More)
12/15/2015
 
James was professional, thorough and personable. Did a great job and got me back in business. (See More)
12/15/2015
 
I received great service from James at Standard Plumbing. My malfunctioning thermostat and water heater relief value required replacement. Additionally, although I did not know this, the furnace was overheating because the gas pressure was up too high --- this was reset to the correct level. Well worth a call for peace of mind. Thanks!!! (See More)
11/24/2015
 
I am very happy with the service I received from James. (See More)
11/23/2015
 
James did a really great job. He was patient, kind, and finished the job in a timely manner. (See More)
11/17/2015
 
Excellent service, professional expertize, friendly atmosphere, gave complete instructions, and walked us thru all stages of operation. Completely satisfied and would recommend to all! (See More)
11/05/2015
 
Bert and I want you to know how much we appreciate James W’s response to our emergency call today. He can give you the particulars, I'm sure. Suffice to say we needed immediate help right before leaving on an extended trip. James was fantastic. He responded quickly and professionally, getting us on our way without worries about any potential disaster on the home front. We are glad to be customers of Standard Plumbing! (See More)
9/13/2015
 
James was very courteous and helpful. (See More)
9/13/2015
 
James W. was courteous, timely and knowledgeable with the service that I needed. It would be good to have him return if further service is needed. I would recommend him to others. (See More)
9/07/2015
 
James W did a great professional job. He was also friendly, courteous and explained everything. The area was also left very clean. Standard Plumbing is the way to go. (See More)
9/03/2015
 
We were having some issues with our AC unit. This company sent out employees quickly to our house to assess the problem. Mike and James were very friendly and professional. Would recommend to others to use this company! (See More)
9/03/2015
 
Technician was at our house the same morning as my call to request service! He (James W.) was able to find the problem that others couldn't on previous visits. He came back that same afternoon with the parts and had our AC up and running great by 3 pm! Very courteous and knowledgeable AND got most of the repair covered under warranty. (See More)
9/01/2015
 
Tech showed up approx an hour after I called in for service, explained what was wrong. Seemed very knowledgeable. Worked through lunch to get the unit fixed. Did a great job! (See More)
8/17/2015
 

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