Stafford Mechanical Services
4 Industrial Park Dr, Stafford Springs, CT 06076
Phone: 860-684-9485
Website: staffordmechanical.com/



Stafford Mechanical Services - Our Reviews

Overall Rating

778 star rating
(156 Reviews)
Facebook
105 star rating (21 Reviews)
Google
223 star rating (45 Reviews)
ReviewBuzz
275 star rating (55 Reviews)
Better Business Bureau
120 star rating (24 Reviews)
Judy's Book
55 star rating (11 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Stafford Mechanical Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Nick always takes the time to explain in a rational and meaningful way his service that he provides. Much appreciated!
Nick G.
05/22/19
 
Great work ,neat & complete
Joe M.
05/16/19
 
Stafford Mechanical was very professional. They were very thorough and efficient. They completed the work timely.
Adam A., Vern B.
05/12/19
 
Very professional and easy to work with! Answered all of our questions and fixed things overlooked by other companies. Highly recommend this group!
Matthew T., Sinjin V.
05/02/19
 
Stafford Mechanical has always been reliable, on time, and capable no matter what job they are doing for me, no matter how complicated. Further more, they are fair and decent, which is not what others usual do.
Nick G.
04/19/19
 
Our 30-year-old heat pump died suddenly, and AJ was out the next day taking measurements and giving an estimate. AJ was very friendly and knowledgeable, and expertly answered my many questions. He worked us quickly into their tight schedule, and in less than two days, as promised, we had a new Carrier heat pump. Sinjin finished up the wiring, and he was particularly friendly and efficient.

04/19/19
 
Nick did a great job in our service but pointed out potential future issues that we might not have thought about until it became a problem. He also sold us on a service contract that was a no brainer..
Nick G.
04/18/19
 
We had gotten 30 years of service out of our old heat pump, but it suddenly died. I phoned Stafford Mechanical that afternoon, and the next day AJ was at our home taking measurements and giving us an estimate. They fit us quickly into their already crowded schedule, and did the work in less than two days, as they promised. AJ is an excellent foreman who answered patiently my many questions. Sinjin was particularly friendly and an excellent electrician. I highly recommend Stafford Mechanical.
Joshua C., Frank L., Sinjin V.
04/18/19
 
Curtious, Very professional, On Time, Highly Recommended!
Nick G.
03/14/19
 
I had just arrived home after a trip and noticed I had a problem with my furnace. I called Stafford mechanical told them I had no heat in the house they said they would get someone to soon as possible. It was only a couple hours before …More Like
Nick G.
03/14/19
 
David was very thorough in his search for our furnace not operating correctly! He explained what the problem was and how he corrected it. I would certainly request him again, should we have another
David L.
03/14/19
 
I recently had a new boiler installed in my home. The installation was started and finished on time .I was impressed by the quality of the work, the technicians who were professional,friendly and readily answered any questions I had. About a month after the installation I called to discuss a minor problem( intermittent vibration noise from the exhaust pipe). A technician was sent immediately and took care of this. Based on my experience with Stafford Mechanical, I would highly recommend them.
Gary C.
02/26/19
 
Excellent! Professional, courteous, thoughtful. Mindful to keep home clean. Efficient and knowledgeable about their work. Highly recommended. ****** *********
Adam A., Joseph E.
02/16/19
 
Nick is an excellent tech and does superior work. Through and cares about his craft
Nick G.
02/01/19
 
Great guys. Easy to work with. Very professional. Exactly what I needed in a HVAC company.
Vern B., Joseph E., Frank L., Mark L.
12/21/18
 
Nick was late but he did call and let me know that we was tied up at an earlier job.

12/11/18
 
Nick has been servicing my furnace for a few years now. He is a great guy doing a great job, clean, friendly, helpful, and most of all professional. Thank you Stafford Mechanical and Nick...
Nick G.
12/09/18
 
Had a high efficiency heat pump installed. Works amazing! The installation went smooth and everything was done very professionally.
Vern B., AJ D., Joseph E., Zach K., Joe M., Matthew T.
11/28/18
 
The entire team was seamlessly integrated into the project. Each person from admin, through the staff at my home, displayed exceptional courtesy, a high degree of professionalism, preparation, and technical competence. They were on time, fast, careful, and thorough. Completed the project with no glitches and no delays. Glad I selected them and glad they are a widely respected member of the community.
Frank L., Mark L., Sinjin V.
11/22/18
 
I was very happy with the work that Stafford Mechanical Services did for me, would highly recommend them. Dennis A.

11/15/18
 
On 11-6-18 I had a ductless heat pump system installed by Jarad G and Nate S, they did a fantastic job, wouldn't hesitate to use Stafford Mechanical services again, Dennis A
Jarad G., Nate S.
11/15/18
 
Service personnel personable and competent.
David L.
10/30/18
 
We recently had Stafford Mechanical install 2 ductless Heating/AC units in our house. Can't say enough good things about this company. Would recommend them to anyone as their 1st choice. The installers were very polite, professional and knew what they were doing. The clean up after was immaculate and not a trace that they were in our home except for the units installed. Greg Cyr is a top notch sales representative for this company. No matter what I asked him he had all the answers. Very professional and I feel a great addition to this company. Also, we are enjoying our new heating system and come summer I am sure we will also enjoy the AC part of the unit.
Joseph E., Craig F.
10/29/18
 
(no comment)
Craig F.
10/27/18
 
We have our boiler serviced every Fall by Stafford Mechanical (They also installed our boiler). We depend on them for professional service and they have never let us down. The technicians are friendly, skilled and always leave the area neat and clean. We highly recommend them, Dave P., Tolland, CT
Nick G.
10/27/18
 
I have absolutely no complaints. From beginning to end, everything was done in a professional and efficient manner.

10/25/18
 
The service was excellent as usual. Service dude Craig was thorough, helpful, answered questions and extremely polite. Stafford Mechanical is a classy outfit compared to others I’ve seen in this area.
Craig F.
10/25/18
 
My new boiler/ water heater works great! These guys are competent, friendly, and on time. My neighbor called them on my advice and he's very happy with his new system.
Craig F.
10/23/18
 
I would like to acknowledge all the personnel at Stafford Mechanical for their work ethics, workmanship and congeniality. Their workmanship was steady and without any problems arising. The office staff was also very helpful with details of the installation and explanations of the equipment and contract. I would highly recommend Stafford Mechanical for all your air conditioning and heating needs. Alice A. Kessler (860) 741-8503
Adam A., Vern B., Zach K.
10/23/18
 
They responded quickly to my request for an estimate, scheduled the work and arrived on time, and did an excellent job. Their crew was friendly and professional and the final results are great. We were very pleased and would hire them again.
Vern B., Jarad G., Zach K., Mark L., Nate S.
10/22/18
 
They responded quickly to my request for an estimate, scheduled the work and arrived on time, and did an excellent job. Their crew was friendly and professional and the final results are great. We were very pleased and would hire them again.
Vern B., Jarad G., Zach K., Mark L., Nate S.
10/22/18
 
Best experience in a long time. Everything was painlessly handled to our complete satisfaction.

10/19/18
 
oe and Sinjin, are professional, wonderful representatives of your company. They did outstanding, neat work! We would welcome your services any time. Thank YOU!
Joseph E., Sinjin V.
10/17/18
 
Very helpful in scheduling to my needs. Tech was very professional and explained everything needed to be done

10/16/18
 
Joe was great! They got me squeezed in on short notice and I will be grateful for that
Joe M.
10/16/18
 
I can always count on your professionalism and knowledge. Thank you!
AJ D.
07/17/18
 
Nick was very efficient as always. On time and left everything very clean.
Nick G.
07/06/18
 
I have had the best experiences with AJ and the whole Stafford Mechanical team. From office to service to technicians. Quick responses when I had some issues. AC up and running just in time to beat this heat wave. I talk SM up all the time and recommend them all the time.
AJ D.
07/05/18
 
Our ductless AC units were installed 1 week ago, just before a brutal heat wave. Joe and Singin were so professional and considerate and went above and beyond the call of duty. They removed my old (very heavy) window unit and took care of disposal. Before leaving, they made sure everything was in good working order and made sure that I satisfied and had no further questions. I would highly recommend them and Stafford Mechanical to anyone interested in this system.
Joe M., Sinjin V.
07/04/18
 
Both techs were very professional, easy to talk to and did a great job doing the installation.
Adam A., AJ D.
06/21/18
 
Knowledgeable,friendly, and courteous.
Craig F.
06/21/18
 
The staff at Stafford Mechanical Service was outstanding they came out for a cleaning and took care of the system! Professional prompt excellent service would definitely recommend them!!
Adam A., AJ D.
06/18/18
 
Excellent experience once again. Stafford installed our central air about five years ago so having them replace our boiler and water heater only made sense. Bob explained every detail about the scope of work during the quoting process. Additionally, Bob was able to prioritize our job due to not having hot water. The crew was very thorough and professional and explained the new system to us. I am very OCD so I was pleased with the attention to detail and the fact that Stafford's installation work will make future servicing easier by having shutoffs and drains for each zone. I have already recommended Stafford to co-workers that are thinking about having HVAC work done.
Joseph E.
06/17/18
 
Excellent experience once again. Stafford installed our central air about five years ago so having them replace our boiler and water heater only made sense. Bob explained every detail about the scope of work during the quoting process. Additionally, Bob was able to prioritize our job due to not having hot water. The crew was very thorough and professional and explained the new system to us. I am very OCD so I was pleased with the attention to detail and the fact that Stafford's installation work will make future servicing easier by having shutoffs and drains for each zone. I have already recommended Stafford to co-workers that are thinking about having HVAC work done.
Joseph E.
06/16/18
 
Guys from Stafford Mechanical starting with meeting with Greg and work performed by Joe and Sinjin was top notch. Installation was very good, Joe explained everything and was very patient with my 20 month old son when he was trying to help. Have already highly recommended to a coworker.
Joseph E., Sinjin V.
06/13/18
 
Craig F did a great job performing maintenance on our system last week. He was very thorough and courteous, answered all my questions, and exhibited a high degree of professionalism.
Craig F.
06/13/18
 
Recently had Stafford Mechanical install central air into an existing home. They were very conscientious when deciding where vents were going to be placed as well as the condenser unit. I can't say enough good about their employees, especially Vern and Adam. They arrived when they said they would be there, were thoughtful when coming in and out of the house and mostly were wonderful when dealing with my three dogs being nosey and checking to see what they were doing. We are very pleased with the work and would highly recommend Stafford Mechanical.
Adam A., Vern B., Nate S.
05/25/18
 
process was as simple and straight forward as it gets. SM listened to us then designed the system. Other services tried to tell me was "I" needed Rebate program was explained clearly and all documents needed to submit to the utility were provided along with what and where to submit. overall, nice experience with a contractor for a change.

04/21/18
 
Whole process from beginning to end was done professionally. I had a mini split heat/ac system installed plus hybrid water heater as suggested by energy audit company. I was concerned with the outside appearance of the ductwork. some installation were about as unappealing as you can imagine. Greg designed and the team install our ductwork with one single duct up each end of the house. they ran lines inside the attic (had to be cold up there) so minimal outside exposure. My neighbor was a little jealous. I liked the teamwork as they discussed the project before beginning. The workers were courteous, friendly, and answer any question me or the wife had. Neat and Clean. Gave us a primer on operation. We are learning how to use system to our advantage. We call with questions and answers are provided. The system was not cheap, but I had other quotes from other companies (one of which just went out of business) and Stafford was well within the ballpark. Good experience!
Joseph E., Craig F., Joe M.
04/08/18
 
(no comment)
David L.
04/06/18
 

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