Reid & Pederson Drainage
1762 S. Dixie Highway , Crete, IL 60417
Phone: (708) 757-9040
Website: www.reid-pederson.com



Reid & Pederson Drainage - Our Reviews

Overall Rating

12825 star rating
(2585 Reviews)
ReviewBuzz
4783 star rating (967 Reviews)
Google
2464 star rating (498 Reviews)
Better Business Bureau
2621 star rating (525 Reviews)
Facebook
2018 star rating (406 Reviews)
Yellowpages.com
30 star rating (6 Reviews)
Yelp
869 star rating (175 Reviews)
Happy Call
25 star rating (5 Reviews)
Superpages
5 star rating (1 Reviews)
Judy's Book
10 star rating (2 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Reid & Pederson Drainage has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Reid and Pederson exceed my expectations. Came out same day for a sewer that had clogged up on me and they were able to rod out the clog and also camera my sewer for a very reasonable price. Reid and Pederson you guys are the go to trustworthy people that I will be calling out for my next water/sewer issues. Thank you Jose A. and Hayden for all your help.
Annette R., Jose A.
07/10/20
 
They were great... the last time we had service it was a big problem that we was not ready for, But this time we they came they were ready for action. But thank God we didn't have that same problem this visit...ever thing went very well. Thanks
Annette R., Ryan K.
07/10/20
 
After unsuccessfully trying to clear the kitchen drain myself, I called yesterday and Annette (very pleasantly) scheduled an appointment for today. Jose came and got the job done as promised. He was very professional, courteous, and respectful. I highly recommend Reid & Pederson and Jose and will use them again if the need arises.
Annette R., Jose A.
07/10/20
 
Exceptional service and very professional. I would highly recommend them to family and friends.
Sandy P., Ryan R.
07/10/20
 
Professional work in a timely manner!! Have used their service for over 10 years.
Rico G., Veta O.
07/09/20
 
Wearing N95 mask with personal contact. Courteous, efficient and prompt.
Melissa G., Dan R.
07/09/20
 
I can't tell you what pleasure it is not having to worry about me remembering to have my sewer augured for tree roots. I belong to the maintenance program and there is never a worry about when and where and with a discounted price to boot, the procedure could not be better or easier. Dan is a consummate professional, and not only answered all my questions, he showed up on time with a smile (in 100 degree heat). Thanks guys. My family really appreciates the effort. Ron.
Dan R.
07/09/20
 
I highly recommend Reid & Pederson for any drainage issues. I had a basement drain backup and they were able to fix the issue. I made the mistake of going with a big name company who charged me almost 3x as much and did not fix the problem.
Dan R.
07/09/20
 
quick services and very professional and reasonable
Hayden H.
07/08/20
 
"no comment"
Annette R., Ryan K.
07/08/20
 
Keaton, the plumber, was neat, efficient and the cost was reasonable. He explained the problem, solution and cost before starting.
Keaton V.
07/08/20
 
Excellent customer service and professionalism.
Ryan K.
07/06/20
 
I called in the morning and 3 hours later they were fixing my plumbing. The young man was very polite and very considerate. He had a hard time fixing my old rusty pipe but he was persistent and able to clear the clog. He gave me a ninety day warranty on his work. The rate was VERY reasonable. He also suggested that I get part of my pipe replaced since it was very old. I would HIGHLY recommend them.
Keaton V.
07/06/20
 
Always courteous, always helpful and fast results. We use them annually as well as when problems arise. Jose was fantastic.
Jose A.
07/03/20
 
I would never hesitate to call or recommend Reid & Pederson for anything. They are professional, courteous and efficient. Ryan the technician answered all of my questions and gave me the name and phone number of a plumber he knew could help me. Betty at the office was so very helpful and would have sent a technician the day I called but I had to go to work. Call Reid & Pederson — you will not be sorry.
Betty H., Ryan K.
07/02/20
 
So they just came on Tuesday and did a great job. Found 3 different clogs and were able to remove all of them. Ryan was very friendly and took his time getting the job done and never rushing. Price was very reasonable as well. Great job!
Annette R., Ryan R.
07/01/20
 
Keaton was very efficient, knowledgeable and very proficient in his work. He maintained the social distance requirements and he wore a mask. I always ask for Keaton because I think his customer service is very, very good and he explains exactly what it is he is doing and why.
Annette R., Keaton V.
06/29/20
 
Outstanding Service Rep. (Dan) Answered all my questions. Very Helpful.
Annette R., Dan R.
06/29/20
 
"no comment"
John R., Jose A.
06/27/20
 
Friendly guy. Corrected current issue and addressed another with ease and expertise.
Hayden H.
06/27/20
 
Professional, courteous & practiced social distancing when inside of our home. Great job!!
Annette R., Ryan K.
06/26/20
 
this is one of the best for service and repair, if they can't fix the problem they let you know right away and will come back right away if something wasn't done right the first time on their part. Thank you, From DRW
Keaton V.
06/26/20
 
I would recommend them because they are polite and get the job done, they do a good job and are professional, Truly try them and see.
Annette R., Rico G., Ryan R.
06/23/20
 
I contacted Reid & Pederson to look at a clogged basement drain after several calls to local rodding companies went unanswered. A representative from R&P contacted me immediately, and scheduled Keaton to come out on the day of my choosing. I thought I was going to get a "consultation", but Keaton offered to get right to work and solve my problem. He was polite, thorough, and when he was satisfied that he had gotten the job done, he cleaned up everything and was on his way in no time. I was very pleased, and will only call R&P for any future issues I have! Way to go Keaton and Reid & Pederson!
Keaton V.
06/21/20
 
The service was great !! Jose was super helpful!
Annette R., Jose A.
06/18/20
 
Great service
Annette R., Dan R.
06/18/20
 
Loved the prompt service. The 2 young men, Ryan and Mason were very polite and I felt they were in control of what they were doing. Jerri
Ryan R., Mason B.
06/17/20
 
We needed a plumber right away and two other plumbing companies said it would be 4 days to one week. We called Reid &Pederson and they came within 3 hours and did an awesome job!
Annette R., Dan R.
06/17/20
 
Call made to announce arrival for service. Reps were knowledgeable, attentive, helpful, courteous, and worked efficiently. Service was much appreciated. They cleaned up afterwards, and made sure the problem was fixed. Thank you R and P.
Annette R., Ryan R.
06/16/20
 
Was friendly and provided excellent service
Keaton V.
06/15/20
 
Great Company, with High Quality Service.
Keaton V.
06/14/20
 
I was very pleased with Jose’s work. He is very professional, courteous and knowledgeable.
Annette R., Jose A.
06/13/20
 
Always dependable. Knowledgeable and very proficient.
Veta O., Ryan K.
06/12/20
 
Everyone was awesome!! The techs even came early!!
Ryan K.
06/12/20
 
Reid & Pederson is very professional from the start. It was totally professional from the initial phone call describing the problem, to arrival time, to total explanation of work to be done upon arrival. …More
John R., Ryan R.
06/12/20
 
Keaton was professional and thorough in his assessment of my clients drainage needs. He was clear and concise in explaining to my clients what their options were to make an informed decision. It was good experience.
Keaton V.
06/11/20
 
Great job as always never any mess thanks again!
John R., Jose A.
06/10/20
 
Hayden was professional, courteous , and answered my many questions patiently. Good service from office staff as well. Very satisfied with whole experience.
Hayden H.
06/10/20
 
Fast friendly and efficient
John R., Ryan K.
06/10/20
 
My family and neighbor has long used Reid & Pederson and have been consistently impressed with their professionalism and knowledge. Jose has done multiple jobs for our group and we could not recommend him higher.
Annette R., Jose A.
06/09/20
 
Kevin and Rico were wonderful and explained my concerns in a way that I understood them. I am looking forward to doing business with them. Thanks a bunch
Melissa G., Rico G.
06/09/20
 
no comment
Annette R., Dan R.
06/08/20
 
Ryan & Rico came out and did a fantastic job with the Hydrojet process for my drain tile. Also, gave some recommendations to mitigate inside finished basement water seepage. Very courteous and good listeners. Would definitely recommend Reid & Pedersen for drainage home solutions.
Ryan R.
06/05/20
 
Great work, great service and affordable. Prompt reply to phone calls. I'll call them whenever I need a plumber.
Annette R., Ryan K.
05/26/20
 
Keaton V. and Reid & Pederson are top-notch from the initial phone call, to scheduling, to confirmation, follow up, CDC Covid19 guidelines, check-in, arrival, quote, neat and efficient work, pleasant experience all around. Having a drain problem isn't a problem! My old house required a follow up visit which was handled professionally and generously.
Keaton V.
05/26/20
 
Came as promised. Jose was very kind, and told me what he was doing at all times. I was referred to Reid Pederson, so I called them in 2009 for help. And I have been using them ever since. Family run, so you know you are getting the FULL monty(sorta speak). 100% trust worthy.
Annette R., Jose A.
05/22/20
 
no comment
Annette R., Jose A.
05/22/20
 
I was very impressed with the prompt arrival and professionalism of the service technicians. The overall customer service experience is worthy of my recommendation. I will definitely be using them in the future.
John R., Keaton V.
05/21/20
 
Keaton's the best. On time, very polite, knows his stuff. Very informative. Put in new sump pump after other died.
Annette R., Keaton V.
05/21/20
 
Reid & Pederson Drainage is a very professional and well organized group. Jose Andino came to service our drain issue and was very courteous as well as efficient in resolving our issue. In my mind, his manner well reflected the organization he represented. I recommend Jose and Reid and Perderson for these sometimes difficult household issues!
Jose A.
05/20/20
 

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