Reid & Pederson Drainage
1762 S. Dixie Highway , Crete, IL 60417
Phone: (708) 757-9040
Website: www.reid-pederson.com



Reid & Pederson Drainage - Our Reviews

Overall Rating

12825 star rating
(2585 Reviews)
ReviewBuzz
4783 star rating (967 Reviews)
Google
2464 star rating (498 Reviews)
Better Business Bureau
2621 star rating (525 Reviews)
Facebook
2018 star rating (406 Reviews)
Yellowpages.com
30 star rating (6 Reviews)
Yelp
869 star rating (175 Reviews)
Happy Call
25 star rating (5 Reviews)
Superpages
5 star rating (1 Reviews)
Judy's Book
10 star rating (2 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Reid & Pederson Drainage has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


I would highly recommend Reid and Pederson Drainage their employees are very professional and most importantly they know what they doing.
Annette R., Ryan K.
03/08/21
 
We have used R & P for many years. I highly recommend them. The office staff is always friendly and very competent. The workers who come out are also competent and mindful of the property. We have never had a problem with them. The rates are fair. I would highly recommend Reid & Peterson.
Annette R., Dan R.
03/07/21
 
no comment
Jose A.
03/06/21
 
Very Professional and explained everything very clearly
Annette R., Ryan R.
03/05/21
 
no comment
Annette R., Ryan R.
03/04/21
 
no comment
Rhonda S., Dan R.
03/03/21
 
Ryan and Ryan were prompt, courteous, cleaned up, and got the work done quickly. They explained the issue and corrected the problem. I would recommend them.
Ryan K.
03/03/21
 
This company responds quickly whenever I have had plumbing problems. Ryan always does an excellent job.
Ryan R.
03/03/21
 
no comment
Annette R., Ryan R.
03/03/21
 
Excellent professional and fast Mason was amazing did his job fast and clean also was very nice and polite I will definitely refer you guys to friends and family outstanding employee you guys have I must say.
Annette R., Mason B.
03/02/21
 
Great job! Courteous, prompt, knowledgeable and explained the problems well.
Jose A.
03/01/21
 
Ryan and Kyle were awesome. Very knowledgeable and professional. They took care of my issue in no time at all. I would highly recommended!
Annette R., Ryan K.
03/01/21
 
It was easy to make an appointment that fit my schedule. Technician Ryan arrived on time and rodded out a clogged bathroom sink in a short period of time. He was both friendly and professional. I am very pleased with Reid & Pederson and will continue to call them for any drain problems.
Annette R., Ryan R.
02/28/21
 
no comment
John R., Ryan K.
02/27/21
 
Very professional and efficient! We definitely recommend them!
Annette R., Jose A., Dan R.
02/26/21
 
Was notified when technician was on the way. They arrived early. Job was handled quickly and efficiently. Everyone was very friendly.
Annette R., Ryan K.
02/26/21
 
We have had previously contracted Reid-Pederson and have always been satisfied with their customer service, especially Jose who has always been courteous and friendly to our expectations. Would recommend to anyone.
Annette R., Jose A.
02/25/21
 
no comment
Annette R., Jose A.
02/25/21
 
Excellent service, on time, friendly, efficient.
Annette R., Jose A.
02/25/21
 
Great professional service. This is a wonderful company with a knowledgeable and courteous crew.
Annette R., Keaton V.
02/24/21
 
Great service great prices
Jose A.
02/24/21
 
Professional
Annette R., Jose A.
02/24/21
 
Jose was very pleasant and informative. Phone service at the office was extremely helpful.
Annette R., Jose A.
02/22/21
 
Prompt and efficient service. Hayden was very knowledgeable and professional.
Hayden H.
02/22/21
 
The experience was great! The app alerted me when the tech was on the way and even included a photo of the tech. They were very familiar with the situation and explained everything. They were also very professional with wearing additional face mask when entering my home. After identifying that they couldn't perform their rodding services due to a pipe malfunction they only charged a service fee and didn't try to take advantage. They provide a local plumber to fix the pipe. I am extremely satisfied with their level of professionalism and service.
Annette R., Ryan K.
02/21/21
 
I would recommend Reid & Pederson to all my friends and family, they’re very professional, friendly, they will confirm your appointment and will let you know who the technician is going to make repairs.
John R., Jose A., Dan R.
02/17/21
 
I use them everytime I need my drains cleaned/rodded out! They are absolutely wonderful! I will not call anyone else but Reid & pederson drainage!!
Annette R., Ryan R.
02/17/21
 
Jose was terrific solved a big problem knew what he was doing excellent work certainly will refer you to all with any plumbing problems thank you !!
Annette R., Jose A.
02/17/21
 
my first reason for liking Reid & Pederson is I trust them, will not go to anyone else. This Trust comes from the servicemen. They explain everyI'sting any time. Every servicemen I have had has been like this..Friendly coustomer service. I'd give them more than 5 stars... I also like its a family company built and pride and service Judy Royer
Annette R., Ryan K.
02/16/21
 
Everyone that works here is very nice and professional. They're very reasonable with pricing, too. They tell you what the cost is up front and won't charge you additional fees. I will definitely use them again in the future if needed.
Sandy P., Jose A.
02/16/21
 
Call backs were immediate and work was timely. R&P has been a great service provider for several years.
Keaton V.
02/14/21
 
Easy to work with, on time, work done quickly and professionally
Annette R., Ryan K.
02/12/21
 
I have worked with Reid twice, each time was a minor emergency that I had no first hand knowledge how to handle. This past week while away from home for next 4 weeks I needed assistance with sump pump discharge problems. It was single digit temps and the problem was outside in the cold. As with first experience last year, they were so good to call back as promised, and offered clear explanation for next step. While enroute to my house, Ryan R advised of his timing ( a big reassurance to me that progress was being made). He quickly and efficiently resolved the issue, and sent pics. I called to get some details of what he did, and like the first issue last year I got a clear and concise explanation. Communication is Excellent with this company. When you need help - - - Call them, they are GREAT.
Ryan K.
02/12/21
 
TECH ONE RULEZ!
Rico G.
02/12/21
 
After paying for a reoccurring problem three times within a few months, Reid & Pederson got it right on their first visit. The gentlemen who came to my home were courteous and explained everything they were doing step by step. They even cleaned up after themselves. I would be more than happy to recommend them to others.
Ryan R., Keaton V.
02/12/21
 
I have worked with Reid twice, each time was a minor emergency that I had no first hand knowledge how to handle. This past week while away from home for next 4 weeks I needed assistance with sump pump discharge problems. It was single digit temps and the problem was outside in the cold. As with first experience last year, they were so good to call back as promised, and offered clear explanation for next step. While enroute to my house, Ryan R advised of his timing ( a big reassurance to me that progress was being made). He quickly and efficiently resolved the issue, and sent pics. I called to get some details of what he did, and like the first issue last year I got a clear and concise explanation. Communication is Excellent with this company. When you need help - - - Call them, they are GREAT.
Annette R., Ryan R.
02/11/21
 
They were quick and efficient got the problem solved within 45 minutes.
Annette R., Keaton V.
02/11/21
 
To date Reid and Paterson has provided me with clear and decision information to assist me in correcting my plumbing issues in my newly acquired residence. This plumber and drainage business told me exactly what to expect as a scenario to my drainage problem and when they could come out. Weekend fees and the around time for their service visit to my home. They came on time and notified me by phone they were eroute
Annette R., Ryan R.
02/08/21
 
Reid and Pedrrson plumbing drainage company came to my rescue after several failed attempts to work with my contracted home warranty service HOME WARRANTY OF AMERICA service (HWA) failed me badly. All my long calls to HWA were run arounds. Because HWA has 3,-three hidden service charge fees that I refused to deal with. Therefore I decided to cut out the middle man in working with the HWA company. So to curtaintail my plumbing stress. Because I was tried of going over to family to do my toiletry needs and laundry. So I contacted Reid N Pederson drainage n plumbing company. I needed.wanted a REAL plumbing service. So got on the phone w/.Anita at Reid n Pederson. They explained to me their service n fees and got me on their schedule immediately for a week day drain line clean out. The two young men they sent out were good and very very polite and professional. They answered all my questions and addressed questions about my household future plumbing needs. The thing I really needed to hear was how their company would continue to assist me in the future and offer some price reduction for.using their services as a regular customer..
Annette R., Ryan R.
02/08/21
 
John at the home office and Ryan and Kyle installers were all both knowledgeable and courteous!
John R., Ryan K.
02/08/21
 
Thank you guys so much for the great work you provided for us. Ryan is a professional and a really nice guy.
Rhonda S., Ryan R.
02/08/21
 
great experience! After calling another company and telling me the cost to fix would be 10 grand i wanted another quote. they came fast and took a look at everything. nothing was broken and did not cost me even half of what the other guys wanted. I will always trust Reid and Pederson. thank you Guys!
Annette R., Rico G.
02/08/21
 
Awesome people to do business with . Friendly courteous employees who do first class professional work . Highly recommend .
Hayden H.
02/03/21
 
no comment
Keaton V.
02/03/21
 
We were very happy with the service definitely prompt, efficient and Keaton very helpful. most definitely The employees are efficient and courteous and always provide reliable service. THE BEST!
Keaton V.
02/03/21
 
Jose was prompt, meticulous, efficient and professional. Prior to arriving, Jose sent a text and Annette called with the time of appointment. Both were courteous and friendly. Thank you Reid & Pederson. Job well done, again.
Jose A.
02/02/21
 
Top notch.. truthful and pleasant.. Great work.
Annette R., Jose A.
01/30/21
 
I was very pleased with Reid and Pederson. Annette who spoke with me on the phone was pleasant and knowledgeable. I had technicians out for two days since my problem was extensive. The technicians were on time or let me know if they would be late. The team was competent and let me know the extent of the problem and how it would be fixed.
Annette R., Jose A.
01/30/21
 
This is a long time coming but the people that assisted my call were Veta O. in the office. Very helpful. and the service guy Jose A. was efficient and very fast and new the problem right off the bat. I highly recommend this company. Thank you .
Veta O., Jose A.
01/29/21
 
Originally I called Rotor-Rootor because my basement drain was overflowing from my washer. Their technician stated it was an ejector pump that needed to get replaced and wanted to charge me an outstanding amount. I knew the price was excessive so I called Reid & Pederson because of a recommendation. The representative quoted me over the phone. I was able to get a technician out within 12 hours. The technician I had was Jose A. He was amazing, outgoing, and explained the whole process with no fluff or gimmicks. Jose realized that the first quote was excessive and ensured me it will be a lot less. In addition it wasn’t even the ejector pump, it was the back up sump pump. In fact I didn’t even have an ejector pump. Jose, followed the CDC guidelines and extra precautions. Jose broke down the pricing and was able to fix on the spot with just over an hour. He even swept and cleaned up the area he was working. I will be going to Reid & Pederson for all my drain needs!
John R., Jose A.
01/28/21
 

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