Reid & Pederson Drainage
1762 S. Dixie Highway , Crete, IL 60417
Phone: (708) 757-9040
Website: www.reid-pederson.com



Reid & Pederson Drainage - Our Reviews

Overall Rating

12825 star rating
(2585 Reviews)
ReviewBuzz
4783 star rating (967 Reviews)
Google
2464 star rating (498 Reviews)
Better Business Bureau
2621 star rating (525 Reviews)
Facebook
2018 star rating (406 Reviews)
Yellowpages.com
30 star rating (6 Reviews)
Yelp
869 star rating (175 Reviews)
Happy Call
25 star rating (5 Reviews)
Superpages
5 star rating (1 Reviews)
Judy's Book
10 star rating (2 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Reid & Pederson Drainage has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


no comment
Rhonda S., Ryan K.
07/02/21
 
I called Reid and Pederson with a minor problem the day after this area had had a very heavy downpour with flooding. This was not a good day for me to call with something not very important , but I did, and they were at my door the very next day. I was so surprised....I had expected to wait a week for service. These people are great at problem solving and then repairing. I have used them in the past and will continue to use them.
Annette R., Rico G.
07/01/21
 
Very prompt and knowledgeable. Will call again and recommen.
Betty H., Keaton V.
06/30/21
 
Very friendly knowledgeable and always ready to aid in finding results to suit the consumer
Annette R., Ryan K.
06/30/21
 
***** and **** were great. Arrived on time, very professional, very nice, helpful with providing answers to any questions I had. I am very pleased with how organized and professional and nice the entire team was - from the person who responded to my call on Sunday to the person who called me back to the team who came out to help me. Greatly appreciated the communication via email, phone and text. Super happy with my experience and would recommend them very highly.
Rico G., Mason B.
06/30/21
 
Jose - I don't want to create an account with BBB. Jose was great though.
Jose A.
06/29/21
 
Excellent Customer Service. Keaton fixed the problem and explained what happened. Very friendly. Thanks
Keaton V.
06/28/21
 
I am very thankful to Reid & Pederson for sending Keaton V so quickly to solve my flooded basement problem. Keaton was very friendly, knowledgeable and speedy when he installed a new sump pump at my house. The company and Keaton earned 5 stars in my book. Thanks to everyone!
Keaton V.
06/28/21
 
Came when stated. Moderately priced. Good customer service!
Jose A.
06/28/21
 
R&* sent a technician less than an hour after I called to rod my completely clogged kitchen sink 2 hour before I had company. ****** was excellent - professional, friendly, competent. Had the sink fixed and everything cleaned up before any of my guests arrived. We have used R&* for sewer and drain backups for years. Excellent company.
Keaton V.
06/28/21
 
I am very impressed with the Professionalism of Reid & Pederson. They responded quickly & with concern for my situation. Their receptionists, Keaton & everyone involved provided A service. Thank you very much!
Annette R., Keaton V.
06/27/21
 
Great service especially since the weather was horrendous! Very happy to have sewer rodded days before flash floods!
Annette R., Dan R.
06/26/21
 
backed up drain was out in an hour on a saturday hayden the tech was great got everything going in timely manner . a little pricey but overall great service would recommend to friends and family
Hayden H.
06/26/21
 
****** worked very fast to resolve my drain issue. He was very polite and professional.
Keaton V.
06/24/21
 
They are very professional and efficient! Very friendly staff as well
Annette R., Ryan K.
06/23/21
 
This company is awesome! Jose was friendly, professional, courteous, kind and clean! Very delighted with service, price and promptness to the customer. I will always refer them to anyone with plumbing needs.
John R., Jose A.
06/23/21
 
Very friendly service! Had 3 slow draining tubs cleared in less than an hour! Highly recommend!
Sandy P., Jose A.
06/22/21
 
Keaton did an AMAZING job! He was very polite and didn’t hesitate to answer any questions we had. We will definitely be giving references if asked.
Annette R., Keaton V.
06/22/21
 
Daniel Reid came to my home to rod my sewer line. He also took the time to see why it was backed up. He fixed my toilet and solved the problem! I would highly recommend Reid and Peterson. Daniel Reid is an asset to this company.
Annette R., Dan R.
06/21/21
 
Sent an e-mail at 07:30. Got a call at 08:15. ****** showed up when promised, cleared the drain issue and left the job site clean.Another great job - I have used them for decades and they continue to do good work at a reasonable price.
Sandy P., Keaton V.
06/21/21
 
no comment
Keaton V.
06/21/21
 
Keaton was fabulous!! He was knowledgable friendly explained everything he did and let me know what i should do going forward!!! I got a senior discount and more!!!! Highly recomend Reid and Peterson, and request Keaton!!!!!
Keaton V.
06/21/21
 
Unfortunately need to call these guys out more than I’d like to, but always amazing service! Kyle & Jose we’re great! Very friendly, professional, & quick!
Jose A.
06/18/21
 
Very affordable and knowledgeable. Jose did a wonderful job explaining the procedures and discussing probable causes and FIXED THE PROBLEM! Everything was cleaned up when work was completed. I couldn't be happier!!!
Jose A.
06/18/21
 
I've used them for years for preventive care. Affordable, courteous, prompt. Great!"
Sandy P., Keaton V.
06/18/21
 
we have called Reid & Pederson the last few times that we've needed a plumber. They are always reliable and professional, and do a great job. We called Monday, and got an appointment the same day. Ryan came out and fixed 2 problems that we were having. He answered our questions, and did a great job as always! Nobody likes to have plumbing problems, but it's good to know that we have someone that we can trust to call.
Ryan K.
06/17/21
 
They were very professional, as always - great service and affordable!
Sandy P., Jose A.
06/16/21
 
Reid and Pederson has rodded my lengthy sewer line for tree roots annually for years. I first called them directly (instead of going through the local plumber who upcharges) a few years ago. R&P provides a significant discount to regular customers. They are efficient,and they show up on time within the short appointment window after a phone call to let me know they are on the way. They also remind me when it's time again. Highly recommend!
Hayden H.
06/16/21
 
Mason was on time, very professional and vey helpful He was very knowledgeable about the sewer system and offered resolutions to keep preventive up. I was very happy with Mason and would love to see him back again.
Mason B.
06/15/21
 
Thorough, friendly, professional and cleaned up afterwards. I would definitely recommend this company.
Ryan K.
06/13/21
 
Installed sewer cleanout. Did first class job for the quoted price with great scheduling flexibility. Rico, Mason, and Alfonso were helpful, friendly, knowledgable, and cleaned up thoroughly at finish. Keep me updated all the way. Highly recommend this group! A year later they sent me a reminder that it was time for a preventive sewer rodding which I easily scheduled and added a rodding of the bathtub/shower line at the same time. They came as scheduled and completed both in a thorough, clean, and timely manner. Still Highly recommend this group!
Sandy P., Dan R.
06/12/21
 
Because the problem was somewhat urgent, we were scheduled for earliest possible service. The ******* Pro ****** arrived on time went about his work, fixed the problem with no extra drama. This is typical for **** Pederson Drainage who we've use exclusively for all our drainage problems over the years. "
Keaton V.
06/12/21
 
no comment
Annette R., Jose A.
06/12/21
 
**** & Pederson are awesome! Dependable, reasonable and clean! I've used their services 2x this year for different issues and am always happy with the results. "
Annette R., Keaton V.
06/11/21
 
Hayden showed up at the time expected. He was professional and left the area as found. We are and have been happy with **** and Pederson services. We expect to continue using them in future.
Hayden H.
06/11/21
 
I would give them three PPP's for the three BBB"s Polite, Punctual Professional - Best Business Buds. After getting two quotes from know plumbing services who offered no guarantees for three times even four times the money Reid & Peterson got the job done in have the time and went straight to the problem. Totally terrific, and honest. This is the second time I've used Reid & Pederson in the last 6 - 7 months. It cost more than twice as much for a similar problem in the same area but I was pleased that it was rectified and all I had to do was a little clean up afterwards. I would recommend Jose again and again.
Sandy P., Jose A., Dan R.
06/11/21
 
This company does excellent work! Great customer service! All the employees are friendly, courteous and go beyond what is expected of them. An honest family business I highly recommend.
Annette R., Ryan R.
06/10/21
 
Reid & Pederson Drainage is a very reliable & dependable company. It is very easy to get an appointment. They provide excellent service! ****** **** provided us with great service and we thoroughly trust this company.
Dan R.
06/10/21
 
They are very professional and have a good warranty. Their service technicians are friendly, courteous and knowledgeable. The best part is that they will answer the phone 24/7 and try to fit you into their schedule as soon as possible. We will certainly use them again should the need arise.
Ryan K.
06/09/21
 
Keaton was professional and friendly, arrived as scheduled and got right to work solving the issue, he explained everything and even provided a quote on the spot for future recommended work, 11 out of 10 stars on this repair. don't look anywhere else, this it the company you want to hire!!
Keaton V.
06/09/21
 
Service technician ****** was pleasant and professional. He performed the job directly (rodded the kitchen sink), took care to keep the work area clean, and arrived well within the quoted appointment window. This was my first time using this company, and I am content. I also appreciate that the company emails/texts *** and a photo of the tech prior to their arrival so that a customer can verify who to allow into the home. The office called too - for good measure. That communication flow is much appreciated.
Annette R., Keaton V.
06/08/21
 
Very good service the young man was very professional he answered all my questions I really appreciate you all being there on such a short notice my gosh I would use you all again and again and again and again thank you all for being there this is Mr. Tall
Veta O., Dan R.
06/07/21
 
Ryan was incredibly. Extremely thorough, helpful, and an amazing communicator! Would recommend him to anyone.
Annette R., Ryan K.
06/07/21
 
Once again, Reid & Pederson Drainage did a great and thorough job on rodding out my main sewer line. Dan arrived on time, was very personable and the price was reasonable. I highly recommend R&D for any sewer needs.
Dan R.
06/04/21
 
Called for service and had Daniel out within 2hrs of calling. Very professional and thorough. Explained the different charges to assist in being most cost effective with the repairs. Highly recommend.
Dan R.
06/04/21
 
Everything about my experience with **** and Pederson was stellar and top notch - from ******* helping us get a technician out on the same day, to ****** and ***** providing excellent, quality service and dependable expertise. They were competent and efficient and put me at ease from the moment they walked in the door. I initially had another company provide a quote and called *&P for a second opinion. I am so glad it did since it saved me so much time and money and they were able to resolve the issue the same day. You guys will always be my trusted go-to for all of our plumbing and drainage needs!
Annette R., Mason B., Keaton V.
06/03/21
 
great group and always do a great job. Would recommend them.
Jose A.
06/01/21
 
Quick response. Very polite and professional. **** (the technician) was informative, identified himself, respected my property, and answered all my questions. The outcome was excellent.
Annette R., Jose A.
05/29/21
 
The work was done well but dirrt is pile out side of my door.
Annette R., Mason B.
05/29/21
 
I am giving only 1 star because I had to in order to post my comments. My comment is that it is my policy not to fill out surveys. Sorry.
Annette R., Keaton V.
05/27/21
 

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