R-Mech Heating Cooling & Plumbing - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period R-Mech Heating Cooling & Plumbing has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
Our hot water heater popped a leak the day before thanksgiving and we desperately needed people to help us. Betsy from R-Mech was extremely helpful and was able to give us an on the phone quote on how much it would cost to replace the unit. Kyle from R-Mech was able to come in the day of, and quickly replaced our unit within hours. We were very impressed with their customer service and Kyle's willingness to answer all of our questions. We would definately use this service again! Kyle C. 11/23/16 |
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We have had Kyle out serveral times for different issues, and we are aleays very happy with the service he provides. He always takes his time to explain what the problem is and our options. He is fast, efficient, and very patient with us! Kyle C. 11/23/16 |
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Paul was very cordial. Went right to work, finished the job, left in a timely manner. was very happy with him. Paul L. 11/19/16 |
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JOSH DID AN OUTSTANDING JOB OF INSTALLING OUR NEW FURNACE AND AIR CONDITIONER. THE FURNACE WAS A NEW STYLE AND ALTHOUGH IT WAS DIFFICULT TO PROGRAM, JOSH FIGURED IT OUT AND WAS VERY PLEASANT EVEN THOUGH HE HAD TO STAY UNTIL WELL AFTER NORMAL WORK HOURS. Josh T. 11/18/16 |
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Kyle was an excellent technician/Mgr. He diagnosed the problem and suggested the solution in terms I could understand. He completed the job in no time and was very professional. He suggested that I look into buying the yearly inspection plan. Outstanding representative for your company. Kyle C. 11/18/16 |
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I received an excellent HVAC tune-up service from Kyle at R-Mech. He was very thorough and went above and beyond, providing one of the best trade service I have received. Kyle F. 11/17/16 |
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Great job by Andrew! There was a lot of work to install a new hot water heater & bring everything up to code in our 30 year old house. Andrew explained the "how's" & "why's" for what was needed. He was fast, too. Got the job done ahead of schedule so I could make it to my daughter's basketball game. We will be using Andrew & R-Mech again for our plumbing needs. Andrew W. 11/16/16 |
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Kyle provided me with excellent service during the furnace tune-up. I have used R-Mech several times in the past and I have always been very pleased with their work. Highly recommended! Kyle F. 11/16/16 |
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Today Jacob came and serviced my furnace. He called and let me know about what time he would arrive. He arrived in the time he said he would. Jake was very professional and polite. He was also knowledgeable. He has a great since of humor. On the way out my 3 year old daughter gave him a high five! I would recommend R-Mech to anyone for their heating,cooling and plumbing needs. Thanks Jake for a wonderful job! Jacob W. 11/16/16 |
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i recently had an air conditioner and furnace installed. Not only did I receive white glove service but they were able to recommend the most efficient systems and stand behind their price. Josh and the assistant installed were great! Highly recommended. I've used R-mech for over ten years and have been satisfied each time! you Josh T. 11/12/16 |
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Kyle Coker came to my house because of a toilet issue, he was in and out in about 45 minutes and everything is working correctly. he was very nice and polite. Would recommend again Kyle C. 11/12/16 |
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We have used R-Mech now in two different houses for HVAC work. Their service is great. We appreciate the notifications from their technicians when they will arrive. Their work has been excellent. We will definitely use again and recommend to others. Josh T. 11/11/16 |
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Kyle was excellent! Very courteous and took time to explain what he was doing. Very happy with the service. Kyle F. 11/11/16 |
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Regular seasonal service of heating system. This visit exceeded my expectations. The Service Rep called ahead and arrived within the scheduled window. The Rep, Kyle Francis was extremely professional, polite, and thorough. He had been sent because of the small access for our upstairs unit. Kyle had one of the most positive and happy demeanors I've seen and this made the appointment even better than I expected. At the end of the visit he paid close attention to making sure dust and insulation from the attic and off of the air return vent. Great service as always. I would definitely recommend R-Mech and ESPECIALLY Kyle! Kyle F. 11/08/16 |
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Nice young man and did a good job. Helped my older husband understand what was needed. Josh T. 11/07/16 |
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WOW,this is by far the best service that I have ever had from a furnace/AC repair company with most of the credit going to Kyle F. that did the service, He was outstanding. Thanks and see you next time. Kyle F. 11/06/16 |
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Josh was on-time, professional, and took time to explain what the problem was with our furnace and how he was fixing it. Josh T. 11/02/16 |
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Great company. They did a good job installing my HVAC System. Thank you R-Mech Chris M., Josh T. 10/27/16 |
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Lance here to give me estimate on furnace. Very knowledgeable & very polite & courteous, got me scheduled for new furnace tomorrow Oct 27 at 9:00 sharp. Thanks Lance, appreciate your excellent quality of service. And yes Lance, I agree with you that you are best looking technician ever ! Lance W. 10/26/16 |
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Josh performed a heating system check for us. He was courteous and knowledgeable. Josh T. 10/26/16 |
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Excellent service. Complete, thorough, and honest. Josh T. 10/25/16 |
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Kyle did a very professional job on our last furnace check up. He was personable, friendly, and fast. I'd recommend him and R-Mech to others in the future. Kyle F. 10/23/16 |
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Kyle Coker has made numerous service calls at our home. Today as usual he did an outstanding job with the installation of a replacement toilet. Please send him next time I need plumbing assistance.
Dick Gregory, PhD Kyle C. 10/21/16 |
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Fantastic service Drew H. 10/20/16 |
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(no comment) Josh T. 10/19/16 |
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Friendly knowledgeable tech. We have used before and highly recommend R-Mech. Have humidifier problem so coming back to check out in a few days. Kyle F. 10/17/16 |
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(no comment) Gary B. 10/14/16 |
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(no comment) Josh T. 10/14/16 |
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Kyle C. came to check out my plumbing, and in particular, my master bath toilet, which was leaking/running on and off. He fixed the problem quickly and also cleaned out my shower head because the water pressure wasn't good. He cleaned the shower head out and now it is like I'm going through a car wash! I was very pleased with his promptness and expertise. Kyle C. 10/14/16 |
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Things I really liked: Kyle e-mailed me his picture the day before the appointment. He called 30 min before arriving He explained what he was going to do. Did an excellent jod. I would recommend Kyle any time. Kyle F. 10/12/16 |
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Kyle was extremely thorough and professional. R-mech has taken care of us for many years and always offers superior and quality products and services for a competitive price. Kyle F. 10/11/16 |
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Andrew was great to work with. He went out of his way to take care of some issues that I was not sure how I was going to be able to solve so that I could get the new water heater. He was kind and thoughtful as he walked me through what I needed to know. Much appreciated. Gary B. 10/09/16 |
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Andrew was great to work with. He went out of his way to take care of some issues that I was not sure how I was going to be able to solve so that I could get the new water heater. He was kind and thoughtful as he walked me through what I needed to know. Much appreciated. Mike B. 10/09/16 |
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Kyle C. at R-Mech did an excellent job of trouble shooting and fixing a problem with the water supply pressure valve. He explained the issue and solution, was professional efficient in performing the repair. Thanks Kyle and R-Mech! Kyle C. 10/09/16 |
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Lance did a great job identifying what my problem was and fixing it. He also glued a couple of exhaust fittings that weren't done by the previous installer. He did more that he had to which is greatly appreciated. Lance W. 10/09/16 |
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Andrew was professional, friendly and efficient. We will definitely call R-Mech for our next repair or project. Andrew W. 10/08/16 |
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Kyle was efficient and polite. He will be welcomed back for future service calls. Kyle F. 10/05/16 |
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Kyle Francis was a pleasure to work with. He was prompt and attentive and knowledgeable. When he was not sure, he communicated with his office instead of going ahead and hoping it would work. He gave us a lot of confidence in him. He is also very personable and we welcome him back any time. Kyle F. 10/05/16 |
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Keyen, was knowledgeable efficient and very friendly. He did a super job installing our water heater and replacing some gas lines. I definitely recommend R-Mech Keyen P. 10/05/16 |
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Excellent friendly and knowledgeable service from Kyle Francis and R-Mech. I highly recommend them. Kyle F. 10/04/16 |
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Found this company on Angie's List. They were fantastic with us from the first call I made. We're in the middle of buying a home and the home inspector found tree roots in the sump pump pit. After speaking with several, very qualified individuals, we made an appointment to get the pit inspected. We felt the small fee was more than worth it to ensure us there were no issues with the pit. Drew was very knowledgeable regarding sump pumps and pits and put our concerns at ease with one look at the pit. He even went outside to check the drainage around the home to make sure all water was flowing away from the home and it was. This home also has a tankless water heater. This is something they specialize in. We will definitely keep Drew's number handy should we need any plumbing, cooling or heating assistance with our new home. This type of customer service is few and far between and it's reassured us that it's not completely gone. Drew H. 10/03/16 |
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Great guys, came together and right on time, fixed my flush valve, adjusted water levels. I recommend them. Robbie M. 10/03/16 |
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Lance was terrific. Lance W. 10/02/16 |
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Still waiting for the promisesd quotes on the two issues he found with my furnace.
I turned the furnace on for the first time, today. I think it sounds worse than it did last season. Charlie B. 10/02/16 |
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I have had several plumbing jobs completed by and all have been excellent. Whether it was the main sewer line from the house to the street, hot water tank, multiple shut off valves, sink, or toilets, the job is always completed with forward thinking, on time, on budget, in a professional friendly manner. This employee is excellent. I appreciate your skills and abilities and who you are as a person. Kyle C. 09/30/16 |
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Keyen and Jake showed up on time and installed a new water heater very quickly. Jake went the extra mile and worked on a small faucet problem after we turned the water back on and Keyen was extremely pleasant. I would absolutely have them come back. Keyen P., Jacob W. 09/29/16 |
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Robbie did a great job explaining how everything worked and how much things would cost to fix. He answered our question in words we could understand. We will use R- Mech for all our plumbing repairs. Robbie M. 09/28/16 |
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Excellent service, arrived on schedule, I was very satisfied with the work. Robbie M. 09/25/16 |
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Efficient friendly service Kyle C. 09/24/16 |
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Kyle k was the best!! He was here in just a short amount of time after we called! He had the problem fixed within 45mins!! Thank you Kyle!! Kyle C. 09/24/16 |
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