R-Mech Heating Cooling & Plumbing - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period R-Mech Heating Cooling & Plumbing has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
Worked w. Kyle to replaced my hotwater tank. Excellent job. Chris M. 09/08/17 |
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Worked w. Kyle to replaced my hotwater tank. Excellent job. Kyle C. 09/08/17 |
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Westin B. 09/07/17 |
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The technician Westin B. came to evaluate my home for a water heater and I wanted information about tankless heaters. He was very knowledgeable and took time explaining everything to me, well, to the best of my comprehension.
I felt completely comfortable with the information that I was given and the quote given to me for the installation of a tankless water heater.
The company made an appointment for me that fit my needs, so I will post/update soon, after my water heater gets installed. Westin B. 09/06/17 |
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Kyle did a good job on my tankless water heater. The water comes out faster than ever. I trust him for his work effort. Thank you very much, Larry Kyle C. 09/04/17 |
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Called R-mech due to our sewer line backing up. Andrew and Jesse came out. They were able to snake my line. Afterwards they ran a camera and discovered that my line was offset. Andrew showed me the video and I could see where the problem was. Instead of immediately pressuring me into an expensive fix, Andrew was honest and told me I could live with the problem short-term, but eventually the line would need to be repaired. He gave me several tips to help with the problem and went over several options to fix the problem.
I was very impressed with the professionalism and service. I would highly recommend R-Mech to anyone. Andrew W. 09/01/17 |
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Called R-mech due to our sewer line backing up. Andrew and Jesse came out. They were able to snake my line. Afterwards they ran a camera and discovered that my line was offset. Andrew showed me the video and I could see where the problem was. Instead of immediately pressuring me into an expensive fix, Andrew was honest and told me I could live with the problem short-term, but eventually the line would need to be repaired. He gave me several tips to help with the problem and went over several options to fix the problem.
I was very impressed with the professionalism and service. I would highly recommend R-Mech to anyone. Andrew W. 09/01/17 |
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Great work, fair price,cleaned well when finished. Jesse F. 08/31/17 |
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I called this company late in the afternoon and they scheduled a tech to come out the next day. The tech Chris M. came out when schedule and worked on my air conditioner until they figured out the problem. They explained every thing they were doing and had to special order the fan blades. They came out first thing next morning and completed the work. all techs I came in contact with were very polite and professional. I will definitely do business with them in the future. Chris M. 08/31/17 |
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Mike B. Was very professional and courteous while providing me with a quote for a new a.c. system. He's very knowledgeable about the process and services and provides first rate customer service. Great job Mike! Mike B. 08/30/17 |
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Chris M. Was very professional and knowledgeable during his service call yesterday. He worked fast and did a great job! He was very personal and helpful about setting up a quote. He comes highly recommended! Great job! Thank you Chris! Mike B. 08/30/17 |
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Kyle showed up on time, did a great job, and cleaned up after himself. Five stars. Kyle C. 08/29/17 |
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Kyle Coker did an amazing job installing a tankless water heater for us. He is very knowledgeable and very through. He made sure our family had hot water as soon as possible. He went above and beyond to help us out! I would recommend this company and Kyle to everyone! Kyle C. 08/25/17 |
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Chris M. Was very professional and knowledgeable during his service call yesterday. He worked fast and did a great job! He was very personal and helpful about setting up a quote. He comes highly recommended! Great job! Thank you Chris! Chris M. 08/25/17 |
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Kyle has been to my home twice for service and he has been amazing! He is friendly, courteous, and helpful. He offers solutions to problems and explains what is going on. I will highly recommend him to anyone needing his type of assistance! Thanks Kyle. Kyle C. 08/23/17 |
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Westin was awesome!. He showed up early, completed the install of the new water tank, explained in detail how it worked, and explained how to perform the annual maintenance to keep it functioning correctly. Westin B. 08/18/17 |
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Westin was awesome!. He showed up early, completed the install of the new water tank, explained in detail how it worked, and explained how to perform the annual maintenance to keep it functioning correctly. Andrew W. 08/14/17 |
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I contacted R Mech via phone on a Wednesday morning after trying to clear a clogged drain in our kitchen on Tuesday evening. The person I spoke with (Sherry?) was friendly and polite. She explained that they were booked for Wednesday during service hours, but could offer after-hours service at a higher rate or service on Thursday first thing for their normal rates. I requested service for Thursday and was scheduled for a service call between 9-11 AM. I received a call from Drew around 0850 to say he would be at our house in about 20 minutes. He arrived on time, explained what he would do and the pricing for the service call, then was able to get to work quickly on resolving the issue. Drew was polite and professional during his work. He was able to resolve the issue with our blocked drain, thoroughly cleaned up after himself and left everything (except the clogged drain) exactly as he found it. I've tried to be my own plumber in the past and this was a far better experience. Thanks very much to Drew and the rest of the R Mech staff for all of the help! Jesse W. 08/12/17 |
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(no comment) Kyle C. 08/12/17 |
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Chris Marshment came by today for my HVAC tune up and did an awesome job! I'm very happy with R-Mech as my new heating & cooling maintenance provider. Chris M. 08/10/17 |
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I was very impressed with Gary and Melvin. They quickly changed out the pad under my A/C unit and saved me $$ by not having to cut any lines. Their work was professional, and I appreciate the service from R-Mech. Nice work guys! Gary B. 08/08/17 |
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Jesse W. 08/01/17 |
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Awesome in all respects. Robbie M. 07/29/17 |
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Kyle was very informed, professional and personal. Fixed our problem very quickly and worked us into his very busy day (flooding in KC had calls for them up at 4 a.m. today). Definitely will call in the future and refer to everyone. Kyle C. 07/27/17 |
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Very knowledgeable, professional, and considerate. Hard worker. Will have him back. Kyle C. 07/26/17 |
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Kyle C**** was on time, explained everything he was going to do, and gave us a quote before he started. I will use this company again and I will be sure to tell everyone about how good this company is. Kyle C. 07/20/17 |
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Both Chris and Josh were here on 7/11 to do an A/C tune-up. They not only did this, but discovered that several adjustments were not done correctly when my new system(by others) was installed. As a result, my system was only running at 75% efficiency. Thanks to both to getting my system running as efficient as it can! I will continue to have R-Mech out annually for service on my A/C and Heating and would recommend others to do so as well. Thanks-
Lou Chris M. 07/13/17 |
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Kyle Coker was very professional and a knowledgeable serviceman when it comes to the hot water heater and the installation process. Had to return the hot water heater to get the correct model and parts , Kyle went over and above assisting me with the repurchase and installation obstacles. I don't think it would have gone as smoothly if it hadn't been for his persistence. If I should require to call for future services with heating, cooling or plumbing needs I will be sure to call and ask for Kyle. Kyle C. 07/11/17 |
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Spent the better part of the day yesterday with Chris while he was servicing three AC units for me. I could not be more pleased with his service and professionalism. He did a very thorough job, took his time and even went above and beyond to help fix an issue with a drain pipe, which he did not have to do but certainly proved to me that he is empowered by his company to make customer service a priority. I am very satisfied, thanks Chris. Chris M. 07/07/17 |
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I want to thank Brad C. and Zac Shipp and the rest of the help for the quick response in coming out and reviewing my situation after my air conditioner went out when it was in the low 90s! He was very professional and very informative on what needed to be done and recommendations on the best air conditioner for me to meet my needs and more. He saved me over $1,000 from another company that came out just before him. And the headache that I got from another company's runaround when they didn't have any information to show me or any cards to give me so that I could call and get something set up! Also they didn't even call me when they said they would. I want to say that R-Mech employees are the friendliest professionals that I had experience with in doing an outstanding job.
Zac and the other two gentlemen that assisted him on the installation all did an excellent and outstanding professional job!
Thank you very much!
Bob Brad C. 07/07/17 |
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These guys are the best. I have used them for a multitude of things but when I needed a new AC and Furnace installed they wasted no time getting there and had it installed in less than a day. Now my house is cooling down after a week without AC. They came and were very professional and willing to answer any questions i had and then show me everything after the install and to make sure i was happy with it. Great job gang. I have to give a special shout to Chris who was first not eh scene to save me and then to Mike for coming out and today to Westin and Jonathan. Mike B., Westin B., Chris M., Jonathon W. 07/05/17 |
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I needed a new AC and Furnace and quickly and they cam out in less than a week in just a day i had all new units and my house was finally cooling down. They were great to work with and best attitudes and answered any questions i had. Amazing team. Mike B., Westin B., Chris M., Jonathon W. 07/05/17 |
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Very good customer service. Jesse Wilkes was outstanding working through a couple of situations. I would recommend this company for your HVAc needs. Jesse W. 07/05/17 |
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Zach S. 07/04/17 |
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Excellent service! On time, friendly and efficient. Kyle C. 06/30/17 |
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Jesse was very good at explains the alternatives. He gave me several options and the prices for everything. He was very knowledgeable and through.a Jesse F. 06/28/17 |
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Kyle C. 06/28/17 |
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(no comment) Jesse F., Jesse W. 06/24/17 |
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Excellent work. Chris M called to confirm he was on his way and arrived in the prearranged time slot. Quickly identified the problem, showed me the defective part, had the part on hand and replaced it leaving the unit functioning normally. The area was cleaned up afterwards. Outstanding job and terrific guy. He certainly made me a loyal customer and I would highly recommend. Chris M. 06/18/17 |
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Kyle was very professional and efficient. He came in my house went to work and completed the installation of a new toilet in a timely manner. Kyle C. 06/09/17 |
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Something was wrong with our A/C. The thermostat would say it was 74 degrees, but it would feel more like 78 or 80. Josh came out to take a look. I told him that I had just put in about 3 lbs of coolant into the A/C a month ago. He quickly diagnosed the problem and told me he thought it was a leak in the evaporator coil and that was why it was not cooling efficiently and why it felt so humid inside. He told me he could do a quick diagnostics test, but understood when I chose to try to go through our Home Buyer's Protection service. He did not try to push to get my service and even wrote a quick summary of what was going on and gave me his card so that I could have the tech the insurance company sends out call him if need be. Fantastic service and will use R-Mech for all of my HVAC/Plumbing needs. Thanks Josh T. ! Josh T. 06/05/17 |
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I needed a shower valve replaced after I broke it trying to make a repair myself. The valve needed replacing before I could turn the water to the house back on or water would have sprayed out with nothing to stop it. The work I needed done was after regular business hours and Andrew W. and Jesse F. arrived less than an hour after I called. They got the job done right and cleaned up what little mess there was. The guys were friendly and professional. I'll be calling them again for any future needs. They were also significantly less expensive than their competitors. Andrew W. 05/15/17 |
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Kyle arrived early and was very professional. Help route my sump pump line to make it quieter, and was in and out in less than an hour. Kyle C. 05/12/17 |
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(no comment) Westin B. 05/10/17 |
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Westin just completed installation of a new PumpSpy dual sump with battery backup that I purchased through Dimby. An awesome product and thorough installation, cleanup, and walkthrough of the product by Westin. I am relieved to have peace of mind now and have a great unit installed professionally. Thanks again! Westin B. 05/05/17 |
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Great service! Andrew W. 04/28/17 |
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He did a great job and was easy to talk to. He answered all my questions. James R. 04/03/17 |
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Best ever , highly recommend! Fast friendly service and with a smile ! Would highly recommend to anyone! Gary B., Jason P., Jonathon W. 04/03/17 |
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I will never use another company! I was so happy with them! They were great did my install on furnace thermostat and central air! They were all very nice and informative about products! Would highly recommend them! Gary B., Jason P., Jonathon W. 04/03/17 |
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We have used R-Mech twice for plumbing problems, one was a leak and one was a stopped up drain. Both times they have been able to respond promptly. They always called if they were going to be running a little later than the appointment time. The service has been great and at a reasonable price. We will definitely call them again if we have a need for a plumber. Robbie M. 03/28/17 |
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