Premier Service Company - Our Reviews
Overall Rating
(159 Reviews)
(48 Reviews)
(71 Reviews)
(32 Reviews)
(7 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Premier Service Company has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
|
(no comment) James W. 05/18/18 |
|
|
|
|
|
Quick and courteous service done by James. Would hire them again! 05/18/18 |
|
|
|
|
|
James Wilson diagnosed and performed a fix for our electrical problem with knowledge and efficiency. Courteous 05/16/18 |
|
|
|
|
|
James Wilson did a great job analyzing our electrical issue and fixing it. Courteous and efficient. James W. 05/16/18 |
|
|
|
|
|
My air conditioner went out and I was told I needed an electrician for a burnt breaker box. James W. came out and had to replace entire breaker/meter box wiring, etc. He was very professional, polite, knowledgeable and genuinely cared about my safety after seeing how bad the box really was after taking it down. I would give 10 stars if I could. Thank you so much! James W. 05/15/18 |
|
|
|
|
|
(no comment) Jerin S. 05/01/18 |
|
|
|
|
|
Kind, courteous; great service! James W. 04/27/18 |
|
|
|
|
|
Kind, courteous; great service! Chance D. 04/27/18 |
|
|
|
|
|
Very efficient and thorough. Never seem to be in a hurry to just get through and move on to the next job. Great people to work with. James W. 04/21/18 |
|
|
|
|
|
Excellent service. Very professional! Would definitely recommend. James W. 04/10/18 |
|
|
|
|
|
James came out to my house on time. He was very friendly, informative and explained exactly what he was going to do. 04/09/18 |
|
|
|
|
|
Service is always provided promptly. Technicians are extremely qualified and professional 04/09/18 |
|
|
|
|
|
Brad Cannon was very courteous and efficient. He offered to share his personal electric heater since my 90 year old mom was without heat. 04/07/18 |
|
|
|
|
|
Very Friendly people.. I appreciate that. Fast and reliable work. Steve H. 04/05/18 |
|
|
|
|
|
We are always very pleased with the service from this company. Nathan M., James W. 04/05/18 |
|
|
|
|
|
James in electrical is awesome, I recommend him for any electrical installation needed. He is very knowledgeable, personable, patient, and gives great advice!! Nathan M. 04/05/18 |
|
|
|
|
|
James in electrical is awesome, I recommend him for any electrical installation needed. He is very knowledgeable, personable, patient, and gives great advice!! James W. 04/04/18 |
|
|
|
|
|
Premier installed my heating and air system. Steve Hess came out today and checked my system out. He was very efficient. Would recommend him to anyone. Steve H. 04/04/18 |
|
|
|
|
|
Raymond was very nice and helpful. He went about his job in an efficient manner.
Advised me that everything was OK. 04/03/18 |
|
|
|
|
|
technician james is the only reason i would request service from or do business with premier since i am a previous customer who had a bad experience in the past. he was the only reason i was happy to leave a good review and will likely use premier again. He contribution as a honest, educated, and professional yet friendly type of service man is what can change a bad company to good. 03/31/18 |
|
|
|
|
|
I've used Premier Service several times.James has been my electrician each time and he always goes above and beyond to ensure that our issues have been resolved! It's nice to have someone you can trust to get the job done! James W. 03/29/18 |
|
|
|
|
|
Great service! James went above and beyond! James W. 03/29/18 |
|
|
|
|
|
Great Service 03/26/18 |
|
|
|
|
|
Already commented a few days ago. Very satisfied with my service. 03/25/18 |
|
|
|
|
|
We use Premier for all our plumbing and heating needs. Yesterday we woke up to water running down the street. We thought it was a frozen pipe. Premier came to our rescue and found it was tree roots that were the problem. Fixed it immediately and had us back in business. Thanks Premier for such great service! Tom C., Tammy F., Chance D. 01/05/18 |
|
|
|
|
|
Great service and great people
Would use them for all heating cooling and plumbing issues Tom C., Tammy F., Chance D. 12/09/17 |
|
|
|
|
|
Very disappointed with this company and still not done with them. Three years ago we had to purchase two complete HVAC unit systems and we chose Premier then because of their reputation. In the past three years we have had their technicians come and "fix" items on the units after experiencing extreme heat or cold volumes in our home. Our electricty bill had remained outrageous for these years and finally two weeks ago, the units were not properly working.... again. We called a different company to come and only evaluate the units. In writing- at the end of the day, the units Premier installed three years ago, costing over $10k, were actually installed incorrectly and have been functioning incorrectly for this duration!!! None of premier technicains realized that the wiring components were installed incorrectly along with many other items!!! Two weeks ago we immediately called Premier and their tech came and also acknowledged the incorrect installation and changed the wiring. The units are still not working properly and we have made requests and sent notifications without ANY response. Found out through Premiers emplpyees that the SIX installers that installed our units three years ago were terminated from Premier not long after our installation!!! Still- no response from Premier! We MIGHT consider leaving a new review once we hear back from Premier regardless if its voluntarily or involuntarily! We are not done. Tom C., Charlie P., Tammy F. 12/07/17 |
|
|
|
|
|
excellent service and wonderful crew 11/08/17 |
|
|
|
|
|
Appreciate all that was done to check and repair our equipment 10/24/17 |
|
|
|
|
|
Very courteous servicemen. Fixed our electrical problems in a short amount of time. Tom C., Tammy F., Eugene Q. 10/21/17 |
|
|
|
|
|
Wilbert and all of Premier's personnel are professional, courteous, and knowledgeable. 10/18/17 |
|
|
|
|
|
I recommend Steve H to anyone requiring HVAC work. He is professional and personable. Great addition to the Premier staff. Steve H., JASON R., Tammy F. 10/18/17 |
|
|
|
|
|
Wlilbert did great job servicing HVAC unit and answered all of my questions! 2 thumbs up!!! JASON R., Tammy F., Wilbert W. 10/12/17 |
|
|
|
|
|
Excellent service! 10/12/17 |
|
|
|
|
|
Premier is awesome, and the team that supported me is terrific. They always take the time to explain everything, and are very thorough and professional in providing whatever service is needed. Highly recommend JASON R., Tammy F., Tyler F. 10/12/17 |
|
|
|
|
|
There was serious mix up on scheduling causing me to run across town twice to remedy the mix up.
Upon repair I had requested the timer to be set according to an specific schedule. It wasn't even close 09/21/17 |
|
|
|
|
|
Excellent service. 09/20/17 |
|
|
|
|
|
AC service and a part replacement was quickly done and at a good price. Everyone from setting the appointment to the follow up call afterwards was friendly and professional. Danielle V., Adam W., Wilbert W. 08/25/17 |
|
|
|
|
|
Excellent staff and techs! 08/25/17 |
|
|
|
|
|
A simple water leek from a sink cost over $600 to fix!!
Don't really understand that at all! I could have bought a whole new sink and faucet set for that!!
Worker couldn't find house for a while either. Everything else was okay, just WAY too expensive. 08/24/17 |
|
|
|
|
|
I highly recommend Premier Service. Eugene and his assistant was prompt, professional and friendly. They solved my problem...great job guys! JASON R., Danielle V., Eugene Q. 08/04/17 |
|
|
|
|
|
Always prompt and courteous and a good value. Not the cheapest but not the most expensive either. Trustworthy and professional. 08/02/17 |
|
|
|
|
|
First of all, the technician from Premier who arrived to give me an estimate was polite and professional, so this review is not a reflection on him at all.
THE COST OF REPAIR on the other hand, was just so out of line when compared to other local companies providing the same level of service.
Now...the other companies don't have nice uniforms, or high end vehicles, but when someone is climbing under my house in mud to replace a water heater...those things seem unimportant to me, the customer.
I saved hundreds of dollars going with another local licensed and insured company.
I'm sure Government contracts and insurance claims just get paid, no matter the price, but as a regular guy paying cash...they are just WAY TOO HIGH. 08/02/17 |
|
|
|
|
|
Chance did a great job fixing our sink drain pipe. He was comfortable being around our dogs, which made a great impression on me. 07/26/17 |
|
|
|
|
|
The man that came was very nice, but I was very specific about what I needed and the person sent didn't know about the jet tub. Other companies in town told me right away that they didn't know about jet tubs. I felt it was a waste of my time. 07/26/17 |
|
|
|
|
|
Always a pleasure to work with. Always quick to respond and make necessary repairs. I would definitely recommend their services. 07/26/17 |
|
|
|
|
|
The only complaint is instead of telling me you were not interested in the job you over-priced the job to keep from getting it. I felt you should have been upfront. 07/24/17 |
|
|
|
|
|
Represented your company every well. Appears to be a very good employee. Seemed very knowledgeable 07/24/17 |
|
|
|
|
|
I have used Premier Service company for years. The installed our on demand H2O heater and our heating/cooling unit for the house. Their service people have always been attentive and competent. I continue to use them year after year because I can depend on their people and the service they deliver. JASON R., Tammy F., Chance D. 07/21/17 |
|
|
|
|
|
Tried to sell un-needed repairs. 07/12/17 |
|
|
|
No affiliation exists between ReviewBuzz and any of the review site organizations
or systems listed on this page.