Premier HVAC Services
500 Buchanan Trail W, Greencastle, PA 17225
Phone: 717-597-9900
Website: www.premierhvacpa.com/



Premier HVAC Services - Our Reviews

Overall Rating

959 star rating
(195 Reviews)
ReviewBuzz
351 star rating (72 Reviews)
Google
243 star rating (49 Reviews)
Facebook
151 star rating (31 Reviews)
Judy's Book
204 star rating (41 Reviews)
Happy Call
5 star rating (1 Reviews)
Yelp
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Premier HVAC Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


We came home from a week's vacation to find that our air conditioner was not working. We called a company that was referred to us by a friend, but they stated they no longer work on air conditioners, and referred us to Premier. We called and Tim came to our rescue that very same day, because he did not want us to be without a cooling system on such a hot day. He found that our system was 'frozen up' (not sure if that is the right term). He did a temporary fix for us, but explained that we would eventually need a whole new system, which was determined to be the case before that week was over. Tim came back immediately and talked with us about getting a new system. He was very professional and explained everything very well. Since it would be a couple weeks before this could be done, he did another temporary fix so that we would not be without cool air until that time. Three guys then showed up to install the new system: Ryan, Garret and Jake. We had to leave for the day. When we returned, they were near completion. They left the area clean and were very professional and explained the new system and went over how it works. We were very pleased with this company and have already recommended them to another friend.
Tim S.
07/27/17
 
AC Service
Mike/Aric were very professional and knowledgeable to service our ac unit if I need service in the future will not hesitate to call upon you
Mike W.
07/26/17
 
On 5 July 2017 @ 9:00 AM, I was scheduled to have a new HVAC system installed and at the exact time of my scheduled appointment, the servicemen (Mike/Aric) arrived at my door as promised. They began working on the installation and were very professional at doing everything necessary to get the installation done without any problems. The weather was rainy at times during the progress of their efforts to get the job done and due to the weather, they did an excellent job on keeping messy areas to a minimum by using a drop cloth in the laundry area and was able to install the outdoor unit by popping up a tarp canopy and finalizing with the outdoor unit in under 4 hours (which included clean up and installing a new thermostat not ordered prior to service call). I greatly appreciate how these servicemen did a professional installation for me and if additional service or repairs are needed, I would call on Premier HVAC Services before any other company. Thanks
Tim S., Mike W.
07/05/17
 
Friendly, professional, and on time!
We had Premier do a complete install in our 1978 home. The install was professional, and very clean. We love it!
Premier HVAC Services Team.
07/04/17
 
In January 2017 my oil heating system stopped working. I called Premier HVAC Services, and Mike Witmer scheduled a service visit that day. Mike assessed the situation and gave me several furnace options. Because my furnace was over 30 years old, I decided to do a new furnace install. Mike ordered my new furnace and setup the install for me. Ryan and Garrett, from the Premier HVAC Service team performed my furnace install. The install only took a few hours and there wasn't a mess to clean up afterwards. After they left, I inspected their work and my new furnace looked great and my furnace area has never been cleaner. Thanks guys for being so efficient and clean. Just recently, Mike Witmer returned to my house to optimize my air conditioning unit. This was a free service that was included with my furnace install. Thanks to all of the Premier HVAC Service team!
Mike W., Ryan K., Garret L.
07/01/17
 
I scheduled Premier to a do a tuneup to my air-conditioner unit. They were able to get to me in a timely manner. Mike was very particular about his work and made sure to keep the area he was working in very clean. I was eligible for a few rebates which he made me aware of which was great. My A/C has been working great ever since.
Mike W.
06/29/17
 
Tim came out and provided and estimate very quickly after my request. I was able to schedule my follow up appointment quickly and easily with Kelli and the install team was prompt and professional. Very pleased with the Premier team.
Tim S.
06/22/17
 
Aric came to look at our unit which had been acting up but when he was here everything was working. He was very nice & if the problem arises again we will call
Aric O.
06/19/17
 
Great job
Proffecient and Excellent service.
Ryan K.
06/18/17
 
Our semi-annual service was conducted by Aric. As has always been the case with Premier, he was on time, very professional, competent, and pleasant to talk to. The work was thoroughly completed, the cost was negligible and he was on his way. We've been very happy with the two systems installed by Tim and his team and would recommend them highly.
Tim S., Aric O., Kelli W.
06/16/17
 
I have been using Premier for a few years now. They have always been very helpful and willing to take the time to explain things. Aric came out yesterday and he was very thorough while completing the annual tune up. Also it is always pleasant to speak with Kelli in the office. She really is great at her job. I highly recommend Premier HVAC!
Aric O., Kelli W.
06/16/17
 
(no comment)
Tim S., Ryan K., Garret L.
06/14/17
 
Aric was very polite and answered all of our questions. Gave us our options even reached out to management to get us correct answers. He even removed a wasp nest from our unit which went above and beyond.
Aric O.
06/14/17
 
Aric was very friendly and courteous performing the check up service. Would recommend Premier HVAC services to others for sure.
Aric O.
06/12/17
 
Installation
Excellent work.
Ryan K., Garret L.
06/12/17
 
Very professional and good to work with. Out of their way to be helpful and solve and question or glitch that many occur. Aric was polite and did his work and answered any questions I had in a timely manner. Always been pleased with Premiers service.
Aric O.
06/09/17
 
Very professional team. On time, worked hard, very clean installation. Super happy we chose Premier HVAC Services and will recommend to others!
Tim S., Mike W., Ryan K., Garret L., Aric O., Kelli W., Premier HVAC Services Team.
06/07/17
 
Aric was very professional and knowledgeable about my HVAC system. He was very thorough and answered all of my questions. Job well done!
Aric O.
06/05/17
 
Very Helpful Technician
Aric from Premier came to service my A.C. He found a leak in the coolant coil because something had worked loose and fixed it right away. I was very impressed with his professionalism and initiative in getting the leak fixed. Great job.
Aric O.
06/01/17
 
The Office Staff was friendly and professional. The owner Tim helped me. He wore boot covers while inside my home which was very respectable. He was fast friendly and knowledgeable. Highly recommended !
Tim S.
05/31/17
 
Ryan and Garrett from Premier HVAC did an awesome job of replacing my old HVAC unit. They were professional, courteous and very knowledgeable when ask questions. I would highly recommend them if you're seeking a new HVAC system for your home or business!
Ryan K.
05/29/17
 
Emailed for service after business hour. Received response early next morning. Tech arrived shortly after. Mike was quick to find and correct the problem!
Mike W.
05/25/17
 
This company is outstanding. I was very impressed with how professional they were. The provided friendly, knowledgeable and prompt service. Kelli made sure to follow up with me on my scheduled estimate and install times so we never forgot. She also helped me through every step of the financing part of my install. Mike and Ryan came to our home to do our install and they worked very hard and were so polite. They cleaned up everything when they were finished and they were happy to answer all our questions. I definitely recommend this company for your HVAC needs. Our new unit is wonderful and efficient. We are very pleased with their service.
Mike W., Ryan K., Kelli W.
05/24/17
 
He total control of the job....had time to answer questions for system upgrade.
Mike W.
05/21/17
 
Tim and another tech came the same day that I called for service. Premier was a referral. I needed a second opinion on a problem with my AC unit. The day before Premier came out, another HVAC company told me that I needed a new unit as the old one was shot. Tim and his assistant check my unit out, fixed the problem and now I'm in the cool. Great job. Professional and friendly service. I highly recommend Premier.
Premier HVAC Services Team.
05/18/17
 
Great service! Mike and Aric did maintenance on a unit and installed another unit for us. Efficient and kind. Very knowledgeable. Would highly recommend!
Mike W., Aric O.
05/17/17
 
The service Pro was Aric. I am very impressed with his professional work. Quite helpful and showed a genuine concern for my situation.
Premier HVAC Services Team.
05/14/17
 
Aric was very kind and speedy .was very professional . I would recommend this business for AC service
Aric O.
05/11/17
 
Excellent service
So happy we were introduced to Premier. They are going to service all of our products. ...
Premier HVAC Services Team.
05/06/17
 
We just wanted to say how wonderful Mike was in giving us explanation of services, honesty, and professionalism. He did a great job and we were very satisfied! ***Also, please know that the reason we went with your company was solely due to your secretary... Kelli. She was so kind and professional that she alone (as our first contact) was the reason we went with you all over other businesses!!! I called several and their secretaries turned me off. Give Kelli a raise!!!
Mike W.
05/02/17
 
The best of the best !! I checked out all the area HVAC Services and picked Premier, because they had there act together. Very good group of people.
Tim S., Ryan K.
04/28/17
 
Great Customer Service
We had our units cleaned and serviced. Everything went well and service was excellent. We would highly recommend Premier HVAC Services!
Premier HVAC Services Team.
04/25/17
 
Very professional install by Ryan and Garret.
Ryan and Garret were very professional the whole time that they where in my home and Tim Stenger owner of Premier was very helpful in making suggestion of my needs and I would Know I was a installer and estimator for over 30 years.
Premier HVAC Services Team.
04/06/17
 
WELL DONE
They were here three times and behaved themselves well, ha ,ha Very professional!
Premier HVAC Services Team.
02/23/17
 
Great service
They showed up when they promised and did a great job. Easy to work with and no issues with the installation.
Premier HVAC Services Team.
01/30/17
 
Great company
Great company. Honest and great to work with. I highly recommend them
Premier HVAC Services Team.
11/17/16
 
Saved me Money!
Very knowledgeable on products offered and the best options for efficiency and decreasing monthly costs!
Premier HVAC Services Team.
10/20/16
 
Outstanding Service
From the time I first contacted Premier HVAC of Greencastle, PA in July 2016 until the installation of my new Lennox AC/Heat Pump unit in Oct 2016 the service has been nothing less than exceptional.
Premier HVAC Services Team.
10/18/16
 
Really Superior Work
I used them on October 5th and 6th of 2016 to install a new gas furnace and air conditioner.
Premier HVAC Services Team.
10/16/16
 
Professionalism/Knowledge
They were prompt, professional, knowledgeable, polite, patient with our multitude of questions. Would highly recommend them to any future clients.
Premier HVAC Services Team.
10/02/16
 
Very professional
Happy with the service. Got the job done lnothing a timely manner. Respectful
Premier HVAC Services Team.
07/24/16
 
Perfect Small Town Service
A year ago the guys at Premier installed a new HVAC system to replace an aging noisy expensive system in my downstairs. We have been happy with the system and the service to the point we brought them back this year to replace the upstairs systems. Great support from the Preimer team, they actually answer their phone and help you. Strongly recommend
Premier HVAC Services Team.
06/28/16
 
Knowledgeable and friendly service !!
Premier HVAC Services replaced our old heat pump with a new system. They provided excellent service and I highly recommend them.
Premier HVAC Services Team.
05/30/16
 
Class Act Service
Premier HVAC Services installed a new Lennox unit at my home three weeks ago. I was in good hands from the beginning to the end. The company was very professional and efficient. I will use Premier again for my HVAC needs.
Premier HVAC Services Team.
05/28/16
 
Quality product, great service!
I owned a house that did not have central air. After years of putting window units in and out of windows, I wanted something that was safer and more efficient. My dealer was able to come up with a plan that serviced my house perfectly and was very affordable. We are extremely happy with the Lennox products! The units now provide air and heat which should also be very cost effective. We would highly recommend our dealer and these products!
Premier HVAC Services Team.
05/26/16
 

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