Pratt Plumbing - Our Reviews
Overall Rating
(322 Reviews)
(60 Reviews)
(91 Reviews)
(115 Reviews)
(4 Reviews)
(4 Reviews)
(21 Reviews)
(1 Reviews)
(24 Reviews)
(1 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Pratt Plumbing has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Very knowledgeable and professional. I will call again when needed. Robert G. 04/17/17 |
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John was very professional, explained what he was going to repair. Will never use anyone besides Pratt again! John E. 04/08/17 |
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Excellent and professional service. Definitely recommend. John E. 04/06/17 |
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John was very professional . Knew my problem . Showed me the expense book on cost. Done quickly and will use Pratt Plumbing. I will ask for John again .
Syl John E. 04/05/17 |
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Excellent to work with. John goes the extra mile on all work he performs. John E. 03/22/17 |
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John at Pratt Plumbing is the most professional plumber I have ever met! He is courteous, knowledgeable and thorough. He took a problem that three other plumbers had tried to fix and diagnosed it with ease. I will definitely be using them again in the future! John E. 02/23/17 |
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John was our service professional. He explained everything that he was going to work on in my office before he started. He went over the potential costs of what he felt like needed to be done and asked my permission to get started. He did a great job with the work he completed and he did a great job explaining what he had done. I would definitely tell my friends and family about Pratt Plumbing. John E. 02/22/17 |
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Great service!! Everything was explained and John did a great job making sure everything was perfect. Thank you Pratt Plumbing. It's hard finding such great service like this. John E. 02/22/17 |
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We were experiencing some flooding in the main room of the store. We called and we were seen to very soon. John was very quick, efficient, and sensitive to the excess of customers and business being conducted in the store. We are very pleased and would highly recommend Pratt Plumbing for any plumbing needs! John E. 12/29/16 |
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John is an extremely helpful and knowledgeable technician, besides being a great young man! John E. 12/24/16 |
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I walked into the house this afternoon (post-freeze) and realized we had a bad leak. Called Pratt in a panic, John came within the hour, and quickly took control of our watery situation. What a relief! A short while later I asked him about cleaning companies, and I was able to find a cleaner/restorer before the afternoon was out. Long story short, my afternoon began with total despair, and ended with me congratulating myself for getting it under control by sundown. Couldn't have been done without John and the fast acting pros at Pratt Plumbing. Sorry I can only give five stars. They're the BEST! John E. 12/20/16 |
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John was a very outstanding worker ,did a great job on my sewer line and got the job done quick John E. 12/10/16 |
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Always happy with Pratt. They do great work and I've never had a complaint. John E. 11/26/16 |
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Our water heater started leaking (19 years old) and needed to get it handled before the busy holiday. We called around to our regular plumber and company. Either a no call back or they refused to give us an estimate. Gary's Heating and Air recommended Pratt Plumbing as a reliable plumbing company. Calling Pratt had a service pro, John, at our door that morning. They provided an estimate and he even brought the right water heater with him. John was very courteous, clean, and thorough. He explained all that needed to be done and went right to work.
He came in right on the estimate and explained everything he had done and went through the operation of the new water heater. Pratt Plumbing has become our new plumber and hope all of their service pros are as good as John. John E. 11/23/16 |
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Andrea was very professional and helpful from the moment she took my call. Damon came out later that day to assess the problem and after a diligent search discovered that my water heater was leaking at the top instead of the bottom. he did a thorough search of finding my best options based on the limited space in the water heater cabinet and pricing. The next day Damon and John came out for the installation. It was a difficult install because of the space there was to work in for the install. Both men were polite explain what was going on and all of the things there were having to add to meet City codes. They did a great job and I am really glad to have used Pratt Plumbing. John E., Andrea G., Damon W. 11/11/16 |
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Kiel did a very friendly and professional job. 5 stars Kiel S. 10/17/16 |
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Great experience!My kitchen sink backed up and we called another local plumber. They came by, gave us a really high quote, and then never got back to me. I called Pratt's once. John came out and was incredibly helpful. he listened to what the other plumber had done, and offered a different solution. What was originally a $2500 estimate turned into $250 because it seems Pratt's isn't in the business of being wrong or scamming people out of their money. I was very happy that he fixed my problem, but mad because I didn't call them first. 5/5 would call again! John E. 10/14/16 |
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Keep up the good work! Kiel S. 10/07/16 |
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(no comment) Andrea G., Damon W. 09/20/16 |
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Excellent service, Pratt Plumbing!!! We could not have been more pleased with your people and your service! Damon and Gary were hard workers and replaced our sewer lines in record time. This was our first time to use you, but it won't be our last. We will highly recommend your company to friends and family! Team Pratt Plumbing., Damon W. 09/07/16 |
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We had Pratt come help us again. Came quickly and fixed our problem. Thank you! Andrea G., Kiel S. 08/24/16 |
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The service they provided was Excellent Kiel work was outstanding Pratt always has great services I am always pleased with their works I have had done Kiel S. 08/23/16 |
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(no comment) Kiel S. 08/18/16 |
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We had some serious root problems in our pipes so we called Pratt Plumbing to help us out! Kiel came and helped us out so much and he was quick and efficient! He also explained everything and was super helpful for the future! We appreciate him and Pratt Pulmbing for coming to our rescue so quickly! Kiel S. 08/09/16 |
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Super Professional, Super Quick Installation for job requested. Super Courteous! John E. 08/05/16 |
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Our hot water heater went out and Gary (the owner) worked with my schedule and came out personally to put in our hot water heater since all his employees were booked. He is a very nice guy and explained everything he had to do and what all was necessary to pass inspection and get a permit! He was wonderful and I would recommend them to anyone needing plumbing work!! Team Pratt Plumbing. 08/01/16 |
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Our hot water heater went out and Gary (the owner) worked with my schedule and came out personally to put in our hot water heater since all his employees were booked. He is a very nice guy and explained everything he had to do and what all was necessary to pass inspection and get a permit! He was wonderful and I would recommend them to anyone needing plumbing work!! Team Pratt Plumbing. 07/26/16 |
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Have used Pratt Plumbing for a few jobs over the past couple of years. Most recently, we had a gas leak on the line running from the meter to the house under about 55 feet of concrete. Gary came up with a very innovative solution that fixed the leak without having to tear up all that concrete and without the expense of boring. They also found a couple of other small leaks inside the house and corrected those as well. Gary and his team saved me a lot of money and completed the job quickly and very professionally. Very pleased with the service we received. I would highly recommend Pratt Plumbing! Team Pratt Plumbing. 07/17/16 |
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Have used Pratt Plumbing for a few jobs over the past couple of years. Most recently, we had a gas leak on the line running from the meter to the house under about 55 feet of concrete. Gary came up with a very innovative solution that fixed the leak without having to tear up all that concrete and without the expense of boring. They also found a couple of other small leaks inside the house and corrected those as well. Gary and his team saved me a lot of money and completed the job quickly and very professionally. Very pleased with the service we received.
Previously had a major leak on a sprinkler system valve in our front yard. Kiel did a fantastic job of completing the work quickly. Team Pratt Plumbing. 07/17/16 |
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John does prompt, efficient work. He is knowledgable about many facets of plumbing and works till he gets the job done. Price is always reasonable and he asks before he does anything other than what he was asked to do. A good explanation of needed work is provided.. John E. 07/11/16 |
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We have used Pratt Plumbing - exclusively- for many years now. This time Damon came out to help us. He was professional and personable. Damon took the time to thoroughly listen to what we had been experiencing, including a history of the issue. He never rushed us and once we were through, he very quickly found the problem and explained our options. Not only that, but he observed a couple of other small issues that he brought to our attention.
Pratt Plumbing must be doing everything right. Long time employees, excellent technicians, as well as being very nice people! Damon W. 07/01/16 |
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Damon was friendly, professional and efficient. He cleared our plumbing problem quickly and with a great attitude. I highly recommend Pratt Plumbing because their staff are excellent Damon W. 06/30/16 |
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I want to say how good John was and explained everything to us as he went. Very Nice man. John E. 06/25/16 |
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I was looking for something to help with the hard water deposits in my new home I purchased. Convinced I needed a water softener but not really wanting one, I called Pratt Plumbing. Gary was very informative and provided me with options. He didn't push one but instead gave me information and then encouraged me to look it up for myself. I chose the One Flow system. Andrea was very helpful and got me scheduled and kept me informed when the technician would be here. John came today to install the system and a new hot water heater. He was super polite and very knowledgeable. He kept me informed of his progress and when he was turning the water off and then when it was back on. John did a excellent job! Even made sure he cleaned up after he was finished. This is my second time to use this company and I'm super impressed with them. John E. 06/24/16 |
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Kiel did a great job repairing the Gunnel home water
leak. He had to break up some concrete under a kitchen
island and kept the dust and cabinet hole to a minimum.
I would recommend his work to anyone. Kiel S. 06/24/16 |
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John was very professional, knew exactly what he needed to do and informed me of his progress as he went along. He was at the house less time than the previous plumber and had the problem sloved and fixed. Excellent worker!! John E. 06/20/16 |
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John promptly arrived at my home after receiving a call from Andrea. He was professional, courteous and resolved the problem quickly.
I especially appreciated that John took the extra time and effort to drape under the sink and the made sure that the area was clean after he completed his work. John E. 06/10/16 |
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Damon came out to fix a couple of leaks for us. He was very knowledgeable of our plumbing problems and he was sure to protect our carpet since he was having to crawl under our house. This was our 3rd or 4th time to use Pratt Plumbing and we've been very satisfied every time they have come out! John E., Andrea G. 06/10/16 |
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Andrea, John and Damon are very knowledgeable and friendly folks.
They understood our plumbing concern and knew how to "make it right."
They were right on time, called first, were very neat, and most of all, John and Damon are real career craftsmen ( plumbers), not handymen.
Price was reasonable, and they had patience with me, completing my project as I had in mind.
I recommend them highly and see no need to call anyone else in the future.
thank you John E., Andrea G., Damon W. 05/20/16 |
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Andrea, John and Damon are very knowledgeable and friendly folks.
They understood our plumbing concern and knew how to "make it right."
They were right on time, called first, were very neat, and most of all, John and Damon are real career craftsmen ( plumbers), not handymen.
Price was reasonable, and they had patience with me, completing my project as I had in mind.
I recommend them highly and see no need to call anyone else in the future.
thank you John E., Andrea G., Damon W. 05/20/16 |
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Very courteous, pleasant and worked around my schedule. Made sure we understood exactly what work was completed and provided suggestions to possibly extend the life of the new water heater. Will definitely recommend Pratt to family and friends in the future. John E. 05/16/16 |
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We used Pratt Plumbing when we lived in Amarillo 9 years ago. When we moved back to Amarillo last month, there was no question of who we would use for our plumbing needs. Pratt Plumbing comes when they say they will and they always fix the problem. We wouldn't use anyone else! Damon W. 05/13/16 |
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We used Pratt Plumbing when we lived in Amarillo 9 years ago. When we moved back to Amarillo last month, there was no question of who we would use for our plumbing needs. Pratt Plumbing comes when they say they will and they always fix the problem. We wouldn't use anyone else! Kiel S. 05/12/16 |
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(no comment) Damon W. 05/11/16 |
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Damon was well trained and very polite it's great to have workers who knew what to do and how it needed to be done . Got my problem fixed and running Damon W. 05/07/16 |
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Damon was well trained and very polite it's great to have workers who knew what to do and how it needed to be done . Got my problem fixed and running Damon W. 05/07/16 |
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Everyone involved with my water leak was amazing, they cleaned up after themselves. I am very pleased John E., Andrea G., Kiel S., Damon W. 04/29/16 |
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I had a pretty bad leak under my sink due to the valve leaking when I tried to adjust it. Pratt Plumbing was able to get someone at the house in 10 minutes (wow). Damon was very professional and friendly. He even made it where the valve was easier to reach (the other one was behind the sink and sprayer valves). A very positive experience for a great price. I was washing dishes that afternoon. Would recommend, 10/10...ask for Damon. Damon W. 04/26/16 |
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I have used Pratt Plumbing for several years. Every time I have done business with Pratt its always been a great experience and I have always been treated fairly and feel all work done was professional and billed very reasonable . We recently purchased a new property and we needed some very quick help to address a potential problem. Not only did Andrea and John treat our time sensitive request with the highest priory, they did this work at no charge. If you need a plumbing company to give you good honest work at a reasonable price look no further than Pratt Plumbing. You wont be disappointed. Thank you to Gary, John, & Andrea for continued excellent service John E., Andrea G. 04/22/16 |
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John, Damon & Felix were all professional, safety conscious, and knowledgeable. We appreciate the quick response and options we were given. John has helped us on a few occasions and we know we will be treated fairly with excellent service. John E. 04/21/16 |
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