N.E.T.R. Inc. - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
N.E.T.R. does outstanding work and uses only the best Mitsubishi supplies for my apartments. Alana C., Eleni M., Chip M., Jose L., Jimmy G. 08/19/16 |
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Thank you for your work! We love having the units and were very happy working with you! Jerry was particularly great to work with! Alana C., Eleni M., Jeremiah O., Russell D., Ryan S., Jose L. 08/19/16 |
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**** * was part of a team of 2 that installed an A/C unit in my home. He obviously was very knowlegable and experienced. The installation was very nicely done and I would highly recommend **** as a technician. In addition he was polite and pleasant to have around. Jimmy G. 08/19/16 |
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I will make it short & sweet. They did a great job. Very Knowledgeable and professional workers. They left my house in the same condition as they found it. I would highly recommmend N.E.T.R. anytime! Thanks again. Eleni M., Chip M., Flavio T., Ryan S. 08/17/16 |
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Our experience with NETR was great. They found a replacement compressor and installed it in a timely manner. Kris U., Kevin R. 08/17/16 |
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James M did the yearly cleaning of my mini-splits today. he is clearly knowledgeable about the systems. he was on time, very efficient, asking questions to clarify if there were problems, and he finished quickly. We were very pleased with his work and would recommend him to anyone that needs this service. James M. 08/15/16 |
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Tim & Jerry did a great job installing my ductless air conditioning system. They showed up on time and worked hard to get the job done sooner than promised. I would recommend NETR for this type of work. Timmy D., Jeremiah O. 08/13/16 |
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6 ***** ** came to address our air conditioner malfunction. He was bright, on time, helpful and went beyond our expectations and the call of duty. I much appreciated his service and highly recommend him to others. James M. 08/11/16 |
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James was very friendly and professional! James M. 08/11/16 |
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Russell D., N.E.T.R. Team. 08/07/16 |
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This was the best home installation of any kind I had. Punctual, fast, clean and friendly. Within one day work large split system was installed in the attics. When ***** and **** left, there was no trace of there presence left. All was clean and tidy and the A/C was working keeping large attics on that really hot summer day cool. Great service!!! Ryan S. 08/04/16 |
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James is very thorough and has a great attitude showing that he cares about what he does, taking pride in his work. Our unit is in a lousy spot requiring a special ladder and patience to set it up. In the past I have had other technicians mumble and complain from the get-go!, but not James! James M. 08/03/16 |
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Punctual and pleasant personality. Knew exactly what the problem was. Did a great job! Brian A. 08/02/16 |
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James M. was friendly, professional, and courteous. He was able to identify the problem, and fix my air conditioners. I'm sitting in a cooled room and I'm happy! I'm very pleased with the service! James M. 08/02/16 |
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Kathy and Gregg did a superb job and I would certainly recommend them to others.
Israel Yaar Kathy H., Gregg H. 08/02/16 |
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Tim and Adam were a pleasure to have working in my home. They were professional, punctual, and personable. They explained my new system thoroughly and made sure that I understood it completely before they left. I would recommend them to anyone! Timmy D., Adam H. 07/31/16 |
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James is methodical and professional. He explained every step of the way, what he was doing and why. I have 3 units so it was an extensive job, but he got it done. He also climbed under my deck, I joined him, and we cleaned the Mothership! Couldn't ask for a better service provider ever!!! James M. 07/30/16 |
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James was excellent. He explained everything and went out of his way to help us. I posted another favorable review on Yelp. James M. 07/27/16 |
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My first comment is that I would like to give James a 5 Star rating... He has been to my home 3 times and the last time being during the middle of the winter and had to dig out my outside unit...... Not only does do a wonderful job cleaning and fixing my units but he takes the time to explain everything to me and today he wrote down what everything means on the key pad..... As a widown it it a great deal of help when someone comes to your hom and is not only efficient and helpful but patient..... James M. 07/27/16 |
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James M. was here today to service our system. The experience just made us even more assured that we chose correctly when we had N.E.T.R. install our system. James was professional, but personable, and showed us the steps he took to make sure we were comfortable with the temperature in our home. He taught us how to duplicate the measures he took to regulate the flow of air from our system. Thank you for your attention to customer satisfaction. We are hoping to see James again when we call for service in the future. He was terrific! James M. 07/27/16 |
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James M did the most thorough service we've ever had . We have had an annual service since the unit was installed but had never been cleaned this throughly. James showed me how to remove, clean, and replace the filters. He explained the importance of keeping certain areas clean in order to keep the unit run efficiently. Explained the settings- all this was reminiscent of the explanatio given when we had the unit installed(which of course we don't remember). James was punctual, professional, personable, and neat in his working area. Good going James. Judging from our experience you are a valuable asset to N.E.T.R. thank you . James M. 07/26/16 |
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very quick response and excellent service Kris U., Steve D., Adam H. 07/25/16 |
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We had a very positive experience with NETR Inc. Our installation team, Tim and Adam, were both very professional and sincerely interested in doing a great job. Each took time explaining our options and delivering a very high quality level of work on the install. We could not have been more impressed with them and the AC install, which couldn't have come at a better time (big heat wave). James M. 07/22/16 |
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Great job. Professional, very pleasant and is very proficient. I hope if we need service in the future, it will be James M. James M. 07/22/16 |
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Mr. Tekeian praised James for his performance on July 21, 2016 James M. 07/21/16 |
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NETR met all of our expectations and we would certainly recommend them to other prospective clients. The units exceeded our expectations during the heating season and already have proven to be more effiicient and cheaper than our pellet stove/electric heat. Most importantly, we are warm in our home! We look forward to the comfort ofthe a/c this summer. Great job by all at NETR! Alana C., Eleni M., Jeremiah O., Russell D., Jose L. 07/20/16 |
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Greg showed up at the scheduled time and worked on our unit for quite a long time to troubleshoot the issue. He discovered a part that was totally disconnected and quickly got the unit up and running again. This is absolutely the best company I have done business with in a long time. They installed this unit 2 years ago and were so respectful of my property at that time, and on this occasion they did not charge me for the service call as they felt the part should never have come disconnected. I will not hesitate the call them when I am ready to add another AC unit in my house. They are the best!! Gregg H. 07/20/16 |
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Jerry provided excellent service. He worked in the hottest weather of the summer, much of it in our attic, and never complained. He was completely professional at all times and showed that he was completely knowledgeable about the system he was installing. N.E.T.R. is fortunate to have people like Jerry working for them as he reflects the professionalism and integrity that I found with everyone in the company that I dealt with. I will recommend N.E.T.R. highly to any of my family and friends, some of whom have already fallen in love with our air conditioning. Jeremiah O. 07/15/16 |
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This was for A/C maintenance. We have never had a better experience. ***** was thorough, competent and very pleasant to deal with. The price was very reasonable for the amount and quality of the work. We will certainly continue to deal with this company. James M. 07/14/16 |
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***** ** came to service our Air Conditioner this week. He was excellent, friendly and knowledgeable. He arrived exactly on time and his service was thorough. He answered all of our questions and his clean-up was excellent. James M. 07/13/16 |
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Our company's Server and Phone Systems are confined in a small air-conditioned room. We received a call from NETR stating the air conditioning wall system was malfunctioning leaving our computers at risk during these 90 degree days. The Service Pro, ***** **, from NETR came out, fixed the main problem, found an additional possible problem of condensation building up in a small pipe, replaced the pipe with a larger one, thoroughly cleaned the filters and unit both inside and outside the building. ***** also explained in detail what he did during his service visit, showed pictures of before and after with regard to the filters and instructed us to change the filters every so often to avert problems. To avoid us having a problem before it happens again, we asked that he have the office send us info on a service contract. We found ***** to be very polite and knowledgeable regarding all aspects of our in-wall air conditioning system. Thank you ****** James M. 07/13/16 |
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James was most patient and kind. Congratulations on a great
service man. James M. 07/13/16 |
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I want to call your attention to the OUTSTANDING work of your installation crew. Adam Hunt, Jose Lopez, Jerry Odom and Paul Bateman! all were professional and clearly Adam demonstrated exceptional leadership. You should clone this crew! Jeremiah O., Adam H., Jose L. 07/11/16 |
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James has been to my house to service my Mitsubishi Mr. Slim on 2 occasions. He was always on time, very efficient and knowledgeable. He was able to diagnose the problem and fix it with no issues. I was very happy to see him back as the repairman on the second visit and would welcome him again if I have problems with my Mitsubishi unit. James M. 07/11/16 |
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Kevin was on time, courteous, knew what he was doing and was very helpful. He fixed the problem and gave me tips on routine maintenance for filters. He was a pleasure to work with. Kevin R. 07/11/16 |
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Professional and on time. Price quote is on the high side. Adam H. 07/08/16 |
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Thanks so much for great service - our ********** unit seems almost brand new after the annual cleaning. ***** * was very helpful and a pleasure to work with! James M. 07/08/16 |
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James is very professional and thorough. He took the time to explain everything to include the problem and how it was effecting the operation of our system. He answered all of our questions. He is a great ambassador for NETR. James M. 07/06/16 |
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James M did a great job diagnosing the water leaking issue with my 2 day old installation of a new Mitsubishi mini-split heat pump. The problem was a severed/defective drain line section which he replaced; this was a time consuming process simply to isolate the issue and James was thorough and methodical. He was polite, clean, organized, and properly reassembled everything, cleaned the area, and stayed and inspected the area to make sure the repair was complete. His professionalism is a great credit to N.E.T.R Inc! James M. 07/02/16 |
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Jose and Jim did an outstanding job installing my 4th Mitsubishi unit. I could not be more pleased with their expertise and cleanliness at the job site. Jose's experience/expertise is unmatched. I have used NETR for various installations over the last 14 years in my apartments and would not want to use any other company for my airconditioning and heating needs. Jose L. 07/01/16 |
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Adam and Tim installed 4 units and compressor in our 117 year old Colonial. Originally, it was scheduled to take 5 days, and they finished in 2 1/2. Great guys to work with, and they even gave us some good advice that took $1,700 off of the sales estimate. They kept things as clean as possible and the final work looks great. Would highly recommend Timmy D., Adam H. 06/29/16 |
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N.E.T.R. finally sent an excellent technician who solved a three year issue we had been having in our lab with sweltering hot stagnant air in one space and freezing cold air in another space. He saved us tons of money and better yet he was polite and courteous- Thank you N.E.T.R. Kathy H., Brian M. 06/29/16 |
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James D. and Richard D. serviced my Daikin hvac on June 28. They were on time, very professional and thorough in their work. The units are clean, look beautiful and work practically like new. I was impressed and pleased when James would not give up until an annoying noise in one of them was taken care of. Richard is lucky to have such a thorough "teacher".
If you get them for your service, consider yourself lucky. RICHARD D., James M. 06/28/16 |
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James D. and Richard D. serviced my Daikin hvac on June 28. They were on time, very professional and thorough in their work. The units are clean, look beautiful and work practically like new. I was impressed and pleased when James would not give up until an annoying noise in one of them was taken care of. Richard is lucky to have such a thorough "teacher".
If you get them for your service, consider yourself lucky. RICHARD D., James M. 06/28/16 |
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James and Richard did an AWESOME job in cleaning and maintaining my 3 heating and AC units. Arrived 5 min early and finished on time. 5 stars! RICHARD D., James M. 06/27/16 |
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Complete,accurate,friendly and courteous service. Tech arrived on time and explained everything that he was doing or about to do. Took a while to get an appointment,but worth the wait. Tech that was sent to me went beyond what was expected. Brian A. 06/27/16 |
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N.E.T.R. LLC is an excellent company to do business with. There workers are very knowledgeable and go out of their way to please the customer. The technician's ***** and ******** are especially knowledgeable and customer oriented. It was a pleasure to have them install the units I purchased. Timmy D., Jeremiah O. 06/25/16 |
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Richard and James did a an excellent job in servicing our tri-Mitsubishi system. Not only did they do an excellent job, but they were courteous, knowledgeable and gave me informative ideas on cleaning filters regularly and hosing down the outside compressor. I learn a lot from James on the P and M on the units. They gave me ample time and I could not recommend them highly enough. They were excellent indeed and are a asset to NETR. RICHARD D., James M. 06/25/16 |
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May Upton called to say how pleased she was with her install on Friday/Saturday. She said EVERYONE that was there did a wonderful job and were hardest working and most polite contractors she’s had in her home.. Alana C., Eleni M., Jeremiah O., Russell D., Jimmy G., Timmy D. 06/23/16 |
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Ryan and Jerry put my air conditioners units in today. They arrived on time. They were both very polite, professional young men. They worked continuesly all day. They were very efficient and also conscious about keeping my condo clean. There was no mess when they left. Ryan explained the operation of our new air conditioners very clearly. I believe they are an assets to your company!
Cathy Crossman RICHARD D., Ryan S. 06/21/16 |
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