Morris Heating & Air Conditioning
56 Mitchell Road, Ipswich, MA 01938
Phone: 978-356-9900
Website: www.morrisheatingandair.com



Morris Heating & Air Conditioning - Our Reviews

Overall Rating

4787 star rating
(966 Reviews)
Google
1265 star rating (254 Reviews)
Better Business Bureau
1183 star rating (238 Reviews)
ReviewBuzz
1488 star rating (302 Reviews)
Facebook
574 star rating (116 Reviews)
Home Advisor
14 star rating (3 Reviews)
Yelp
119 star rating (24 Reviews)
Happy Call
50 star rating (10 Reviews)
Judy's Book
55 star rating (11 Reviews)
Yahoo
5 star rating (1 Reviews)
Porch
34 star rating (7 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Morris Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Cody and Manny were terrific installers. Arrived on time, were courteous, and personable. Before leaving they explained everything about the system. And the service pro Julin had the cool air flowing in minutes. Glad we had Morris install our new unit. Highly recommend this team. Thanks!!
Cody P.
07/07/20
 
Excellent, friendly service! Manny & Cody gave us a full tour of the finished product, then gave instructions on how to use our new air conditioning system.
Cody P., Manny M.
07/04/20
 
Excellent installation experience. Quoting was easy and thorough. Mario and Sean were great, perfectly on time and professional. Everything went smoothly.
Sean D., Mario P.
07/02/20
 
We have been working with Chris Z. - Morris Heating & AC over the past month on a central AC system for our home. Chris was easy to work with, and open to discussing & pricing options. We have finally decided to proceed. Looking forward to the installation.
Caitlin A., Chris Z.
07/01/20
 
Joel and Leo arrived earlier than the promised time and went right to work. They laid down drop cloths, wore booties and wore masks when they entered my home and attic. They kept me informed of the work and were very efficient. They made sure everything worked fine before leaving.
Leo S., Joel B.
07/01/20
 
I have been with Morris over seven years now- I have not had any worries or concerns with the HVAC - It's just taken care of.
Peter R.
07/01/20
 
Great company to do business with! Seem less throughout. Installation team Manny and Cody were total Professionals. Purchased Mitsubishi Split type unit. Done on time with no surprises. Great job guys. Mike H.
Cody P., Manny M.
06/30/20
 
During routine maintenance of my air conditioning system the technician gave me I received an honest and fair appraisal of the efficiency of my 23 year old system. It used the old R22 freon and it was low. They could have topped off the system and charged me for the old expensive R22 but they advised against it considering how inefficient it was operating. A couple of weeks later Andy came out and gave me a proposal to upgrade the entire system. The price is what I was expecting but considering it's already late August, I'll wait until next April and call Morris Heat & Air to install a new and more efficient system. Today Morris Heating & Air Conditioning installed a whole new system. My installers were Kevin, Bobby and Leo. They were very professional, thorough and cleaned up everything when they finished. They briefed on the new system and its operation. We are very pleased with the purchase and installation and will recommend Morris Heating and Air Conditioning to anyone needing maintenance or upgrading old systems.
Leo S., Bobby M., Kevin D.
06/30/20
 
Morris Heating & Air Conditioning help us with installing a Central Air system in our house. From the beginning of securing a proposal to the installation experience and the end result ... all the folks from Morris Heating and A/C were professional, friendly and complete. The folks that handled the installation (Matt, Alex and Devin) were very neat and respectful of the environment. Five stars for the organization and the feet on the ground (Matt, Alex and Devin) ****** ******
Alex H., Matt F.
06/30/20
 
I inquired about installing an A/C system in an existing home. While I decided not to proceed I was please with the level of service in terms of scheduling the visit and the timeliness of the visit and the quote turnaround.
Caitlin A., Chris Z.
06/29/20
 
Manny and Cody did a great job installing and explaining the workings of our new air conditioner and heat pump. They had it in and running in a lot less time than expected. Explained the workings along with the manual so we could understand completly. They were very nice as well as efficient. Thank you, Jack K.
Cody P., Manny M.
06/26/20
 
Chris our sales rep, Bobby and Kevin the installers all did an excellent , professional and very efficient job with a new Lennox AC system here in Groveland. i would highly recommend them to anyone in need of a new system. Thanks for the hard work.
Bobby M.
06/18/20
 
Had them install 2 heat pumps and 4 heads. Smooth process from start to finish. The sales guy I dealt with, Andy, is a class act - very comfortable with the give and take of negotiating, patient, and flexible. Knows the products and was able to give me a quote on the spot. Manny and Cody did the install - very polite, friendly, skilled, and excited about their product. They were even careful with my plants, which is very, very rare for a contractor.
Cody P., Manny M., Andy P.
06/15/20
 
I had to replace a 25 years old central air-conditioning system. I got 4 estimates from 4 different HVAC companies and Chris Z. from Morris Heating and Air-Conditioning gave me an estimate (Lennox-18 Seer), that was by far the most competitive of the 4, by far! Chris responded to all my questions by email within one business day-very responsive. Joel B. And Leo S. arrived on time for the install and completed the job in a little more than half a day. They were both personable and professional. At the end of the day, from all my interactions with this company, I knew I had made the right choice for this project!
Leo S., Joel B., Chris Z.
06/13/20
 
Manny and Cody did a great job for us. Many thanks
Cody P.
06/10/20
 
I am very pleased with my new Mitsubishi ductless ac/heat system so far! Chris gave a very thorough explanation of the units themselves , as well as the cost and available rebates at the first visit. I had three units installed over three days and Kevin and Bobby did most of the interior and exterior home installation with John installing the electrical panel. They arrived promptly at 7 every morning and work was done in a timely fashion with all areas cleaned up. They did a great job of explaining how to run the units and use the phone app, despite my spotty internet connection! Thank you!
Bobby M., Kevin D., Chris Z.
06/10/20
 
Morris is a great company to work with. Starting with Chris who came to the house to evaluate the type of air conditioning I needed, answered all of my questions and answered questions that came up after our visit by phone, I met with other companies and the reason I went with Morris is because of Chris. and how comfortable he made me in making a decision. Now for the installation, I couldn't be happier with the service that Joel and Leo gave me. They did not disrupt my house, they were pleasant to work with and again, they answered my questions. I highly recommend Morris and have referred them to my friends.
Leo S., Joel B.
06/10/20
 
Matt, Alex and Devin were on time, professional and courteous. They did a great job installing a new AC/Heating system for us!
Alex H., Matt F.
06/08/20
 
This was a great team effort with very courteous hard working effort. The team was fast and efficient doing a very neat professional job. I enjoyed seeing these professionals work quickly and quietly. Especially valuable was the instructions given at the end of the job. Sean in particular was clear and articulate in his explainations making the how to-s easily understood by both my wife and myself. Great Job!!!!
Sean D., Manny M., Brian S.
06/03/20
 
Chris (sales rep), Matt, Alex and Devin (installers) were courteous, knowledgeable and very professional. They worked hard and installed our new Lennox furnace and A/C equipment as well as could be expected. We didn't get the names of the plumber, the electrician and his helper but they also worked hard and did a great job. Thanks to MH&AC for a job well-done here on Plum Island, Newburyport, MA.
Alex H., Matt F.
05/27/20
 
Morris Heating installed our new heating and cooling system last year. Everything was done very efficiently. The workers were very professional. This month, Mike B. came to perform the yearly maintenance on our system. He was extremely professional and very personable. He was a pleasure to work with.
Mike B.
05/18/20
 
The process was exceptional from Chris coming on site to walk through our needs to Manny and Cody installing our unit. Professionalism at it's best. HIGHLY recommend.
Cody P., Manny M., Chris Z.
05/12/20
 
Morris Heating & Air was terrific. They were very responsive with a thoughtful assessment and quote and quickly scheduled and completed the work. Manny and Cody were the installers and they both did a great and professional job. I will call on them again for future projects.
Cody P., Manny M.
05/04/20
 
We are very pleased with the installation of 4 air conditioning units. The job was completed in less time than expected. Manny and Cody were very polite, friendly and courteous. As 2 of us were working from home they were very respectful of our space. We knew thing were off to a good start as we walked through our need and received a very clear proposal. I would highly recommend Morris.
Cody P., Manny M.
04/09/20
 
Morris heating & air conditioning did an awesome job from start to finish. They installed four minisplit A/C and heating units in our house. The crew was pleasant, clean, and efficient. They answered any questions or concerns without hesitation. I’d recommend this company to anyone.
Leo S., Cody P., Joel B., Chris Z.
03/31/20
 
no comment
Sean D., Bobby M., Kevin D., Christos N., Andy P.
03/25/20
 
Andy was very personable, knowledgeable, and quite helpful. He explained what his company offered and how it would be set up throughout the house. He explained everything so that I could understand it. I really appreciated his expertise along with his personality. He is the kind of guy who one would like for a neighbor. We were quite impressed with Andy. We decided to hold off from buying at this time due to the economy. Thanks for sending Andy to our home.
Caitlin A., Andy P.
03/24/20
 
Chris texted a personal introduction (background about him as person) announcing his arrival exactly as scheduled. He then introduced himself in person when he got to our home and explained what he would be doing and in what order. Chris performed the spring check-up on our system, made adjustments, and completed his work in about an hour. As with our installation last spring, Morris employees surpass expectation.
Christos N.
03/24/20
 
I am writing about the professionalism of your installers Manny and Cody. They were at our home for two days this past week, and they did not disturb our family in any way. They wore booties when they had to come into the house and they moved all the furniture necessary to gain proper access to their work areas. Both men were friendly, explained the work they were doing and demonstrated the operation of the system and the remote control units. They were excellent representatives of Morris HVAC, and my wife and I both felt comfortable with them working in and around the house.
Cody P., Manny M.
03/21/20
 
Peter R. performed the annual service on my mini split system this morning. He arrived on time and was a true pleasure to be around. He showed me how to remove, clean and replace the filters in my units. He did a very thorough job!
Peter R.
03/20/20
 
Peter was punctual,polite and efficient. He explain the system coherently.
Peter R.
03/18/20
 
Peter was extremely professional and knowledgeable. He went beyond the call of duty to explain (and actually program my remote)! He is definitely customer focused. I would highly recommend Peter from Morris Heating & Air Condition
Peter R.
03/16/20
 
no comment
Chris Z.
03/16/20
 
Peter from Morris Heating and Air Conditioning arrived this morning to service our Air Conditioning system. He arrived on time, was very courteous, and finished promptly. Service people like Peter (and the others from Morris Heating, in the past) are why we will continue to use this company going forward. Up to this year, Morris has only serviced our Air Conditioning system, but going forward we are moving our heating system service to them as well (from another local company). They (Morris H&AC) just seem to get customer service right!
Peter R.
03/11/20
 
I’d highly recommend morris heating and a/c. From the beginning to the end every person involved in the pricing to installation were amazing! Extremely professional and courteous. They were always on time and got the job done in the time they told me it would take.
Leo S., Joel B., Manny M.
03/06/20
 
I hired Morris after meeting a few times with Andy Previte. He’s very patient and knowledgeable and very good about offering what solution fits best for our needs and budget. I’m very happy we went with Morris over other providers
Leo S., Peter R., Joel B., Andy P.
03/03/20
 
Manny, Cody, Peter and Julin all did a superb job on the install. Chris was terrific in the sales process and advising us on the system to choose. All were thoroughly professional, responsive, punctual, and friendly. Work quality was outstanding. Morris Heating & Air Conditioning is among the finest contractors we’ve ever worked with. Highly recommend.
Cody P., Peter R., Manny M., Julin M., Chris Z.
02/23/20
 
Peter R showed up promptly and inspected/reviewed my 20 year old furnace. He told us our system was in good condition but would have to be replaced in a few years. I felt he was being honest with us and didn't have an agenda to sell us a new furnace. He was also very polite and wore booties in my house.
Peter R.
02/18/20
 
Manny, Cody, Peter and Julin all did a superb job on the install. Chris was terrific in the sales process and advising us on the system to choose. All were thoroughly professional, responsive, punctual, and friendly. Work quality was outstanding. Morris Heating & Air Conditioning is among the finest contractors we’ve ever worked with. Highly recommend.
Cody P., Peter R., Manny M., Julin M., Chris Z.
02/14/20
 
Andy was very thoughtful and knowledgable giving clear info. He was very patient and easy to understand. Nice representative!
Andy P.
02/12/20
 
I’ve used Morris for my system maintenance for the last 6 years. Always Excellent service.
Peter R., Christos N.
01/26/20
 
We started using Morris Heating when we first moved to our home a couple years ago, and everyone who has been to the house has been great. We feel lucky to have found them. We recently had Peter come to help with a problem, and he was fantastic. Peter was determined to find the source of a noise that was coming from our heating vents in the house. The sound was driving us crazy and we were also concerned that maybe something was wrong and would damage the furnace we had installed last spring (installed by Morris - again, amazing service) Peter explained what he was looking for, and once the problem was found to be an old duct issue, he took care to fix with care. His professional, patient, and friendly attitude, combined with his obviously clear understanding of how our entire heating system worked was really great. I also want to add how wonderful Caitlin is - she is the receptionist and is the person who always answers the phone when we call Morris. First, she is great - listens to our questions and really helps us out with scheduling or whatever we need, and is also so patient, kind and follows through with everything. Plus, it is great to have a real person answer rather than just a recording asking you to leave a voicemail and always have to wait for a call back. With Caitlin, if you ever do have to leave a message, we can be sure she will always call back quickly. We are truly happy we found Morris Heating and Air Conditioning. We wholeheartedly recommend them.
Peter R.
01/17/20
 
Our heating system died in the middle of winter. Morris had our new system installed, up and running within two days. And it's fantastic. Mike was here within an hour of the fire department leaving and had Chris Z. on his way the next morning to advise me about a replacement. The next day, Manny, Don and Sean were so professional, tidy and pleasant when they installed it. All in all, a wonderful experience with what could have been a nightmare.
Sean D., Mike B., Manny M., Chris Z.
01/16/20
 
This is the first time I have a gas heater. Morris was very prompt in setting up an appointment. Peter was very friendly and did a great job checking my unit.
Peter R.
01/13/20
 
Very professional .. answered all our questions. Please make him the service individual that inspects every cycle for us
Peter R.
01/13/20
 
We had four Mitsubishi mini-split ductless units installed inside our home with two Mitsubishi compressors placed outside. Chris set up placement and was our go-to person at Morris with two on site visits. Manny and Mario did the install which took five days. We received a contract w/ estimate three weeks before the start date, delayed because of our schedule. We communicated with Chris by cell phone, text and email, all responses were prompt and our questions / concerns were all dealt with with professionalism and a high level of expertise. Our discussions revolved around options for different units, location of units and various supply lines inside and outside the house and also scheduling. Chris was totally on the mark with all of these. Mario and Manny were prompt, hardworking, communicative and upbeat. We have had many subcontractors doing work at the house over the years and Manny and Mario did an exemplary job. They even repaired a door to a deck which they used a lot and which I had neglected to fix myself. We are very pleased with the system and can recommend mini-split ductless to our friends and neighbors and can certainly highly recommend Morris to do the job.
Manny M., Mario P., Chris Z.
01/11/20
 
The Morris Team, Zaremba and the installers Kevin, Bobby and John, replaced our broken air source heat pump (ASHP) quickly and smoothly with another, larger ********** multizone unit, They get an overall A for their professionalism, responsiveness and quality. I will continue to recommend them as a good local installer of this new, more efficient was to heat. (and cool, come the next summer hot spells.)
Bobby M., Kevin D.
01/11/20
 
I am very pleased with the service I received. Morris scheduled the appointment quickly, and Peter R. arrived promptly today for a routine servicing for the old gas furnace I inherited when I bought my house. He was very thorough and professional, explained what he was doing and why, including checking supply and return, possible carbon monoxide leakage (thankfully zero), filters, thermostat, and efficiency. As requested, he gave me an overview of the options to consider, since my furnace is 22 years old and will probably need to be replaced sooner rather than later. I was impressed by his enthusiasm and knowledge, and don't hesitate to recommend Morris HVAC.
Peter R.
01/09/20
 
Steve was punctual and did a thorough review and adjustment on our heating system. He listened to my observations about the way the system has been operating, and explained what he could test and adjust to maximize the performance. We are very pleased with the result!
Steve Z.
01/07/20
 
The tech spent plenty of time doing a great job. He spoke to me at length regarding what he did and what was dirty and what clean. It's comforting to know I can always count un Morris Heating. Al Williams
Mike B.
12/31/19
 

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