Holbrook Heating Inc
3140 Sweet Rd, Jamesville , NY 13078
Phone: 1800-540-1440



Holbrook Heating Inc - Our Reviews

Overall Rating

5198 star rating
(1051 Reviews)
Better Business Bureau
985 star rating (199 Reviews)
ReviewBuzz
1792 star rating (364 Reviews)
Google
1731 star rating (350 Reviews)
Facebook
660 star rating (132 Reviews)
Superpages
20 star rating (4 Reviews)
Citysearch
5 star rating (1 Reviews)
Porch
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Holbrook Heating Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Fast courteous service with great technicians
Joey B.
02/05/20
 
no comment
Barney M.
02/04/20
 
Great group of furnace providers.. from the estimates, concerns and professionalism... very responsive and attentive to my concerns. They are willing to work with you and answered any straightforward questions I presented them. In particular Jeremy Cornue and Kyle Valletta are both on top of their game during the process. Kudos to them. Will use again without hesitation
Kyle V.
02/03/20
 
Barney answered all my concerns.Also .
Barney M.
02/03/20
 
We had no heat and no hot water and called Holbrook on 1/10/2020. Service tech,Gregg C. came to house shortly after the call. Gregg was polite, efficient and he worked until we had heat. He had to order a part to get us anew coil for hot water. He returned on1/23/2020 to put in the coil. Now we have a functioning boiler/ furnace. We would recommend and have recommended Holbrook and Gregg C . We especially appreciated having an explanation of what was wrong and what had to be replaced. Thank you, *** ****** & *** *** *****
Gregg C.
02/02/20
 
Great group of furnace providers.. from the estimates, concerns and professionalism... very responsive and attentive to my concerns. They are willing to work with you and answered any straightforward questions I presented them. In particular Jeremy Cornue and Kyle Valletta are both on top of their game during the process. Kudos to them. Will use again without hesitation
Kyle V.
02/02/20
 
Great job by Holbrook. I found them through Home Depot. They installed a new furnace and just serviced it on its 1-year anniversary.
Mike S.
02/01/20
 
Once again Holbrook Heating took great care of me! Dave was great and very professional. I’ve been doing business with Holbrook for many years and will continue to do so.
David P.
01/31/20
 
Their professionalism, pricing, customer service and personable technicians are great.
Gregg C.
01/31/20
 
Have had great experience with Holbrook over the years. Service tech Kyle V****** did a great job and knows his stuff.
Kyle V.
01/30/20
 
Tech was knowledgeable, courteous & fair.
Kyle V.
01/30/20
 
Tech "Barney" was very good & professional doing his job. He did find a couple of other problems which he fixed. Our oil burner seems to be running smoothly. Try to keep on top of maintenance of the burner with annual check-ups. Really have not had a problem with Holbrook Heating over the years.
Barney M.
01/30/20
 
I highly recommend Holbrook Heating!! Joseph was on time, professional and educated on what he was doing. I feel confident he's fixed my issue. Thank you very much!
Joey B.
01/28/20
 
It was a pleasure to have John I**** here to discuss our air conditioning needs. He was knowledgable, professional and thorough. His explanations were clear and he was patient with our questions.
John I.
01/28/20
 
I recommend Holbrook Heating to anyone because their customer service is really good the technicians get out to the house at a reasonable time and they do good work.
Dan C.
01/27/20
 
We received excellent and honest information regarding our heating problem. And, Quick response to our the solution.
Jeff E.
01/24/20
 
Technician Dan Rivera was excellent in customer service....knowledgeable...imparted valuable information...highly recommend Daniel as top technician and should be recognized by Holbrook.
Dan R.
01/23/20
 
no comment
Dustin S.
01/23/20
 
We received excellent and honest information regarding our heating problem. And, Quick response to our the solution.
John I.
01/22/20
 
Very thorough - excellent service
Kevin S.
01/22/20
 
Tech "Katrina" was excellent in maintenance of our oil burner. Very thorough, neat, also very personable. Right on time.
Katrina B.
01/22/20
 
i have been with holbrook over 20 years and the service and there employees are impeckable and respectfull . i highly recommend the company for all your heating and cooling needs.
David P.
01/22/20
 
I'v been a customer for years. Always a pleasure to do business with them.
Michael L.
01/22/20
 
We received excellent and honest information regarding our heating problem. And, Quick response to our the solution.
Milton C.
01/22/20
 
Exceptional service. Arrived on time and did everything that was promised. Would highly recommend service tech Milton C. and Holbrook Heating, Inc.. He was very professional and knowledgeable. Thank you.
Milton C.
01/21/20
 
friendly helpful techs and prompt personal service
Timothy A.
01/21/20
 
Sean is a great technician gets the job done. We are very happy with the service he gave us. We would like to recommend him when we need heating or air conditioning services done at our office.
Sean O.
01/20/20
 
Joe was terrific! Turns out that I wasn't reading the fuel indicator right. I have a lot of oil. Joe gave me a detailed tutorial on how that all works. And he told me that what I thought was leaking oil is residue from fueling, almost every tank has it. It isn't a concern. Joe also added to my emergency repair to a nearby broken window. It was worth the $225 charge just to find out that we are in good shape. Joe did not for one second make me feel stupid!
Joey B.
01/19/20
 
I had a great experience with Mike. He diagnosed the problem immediately and fixed it. However, I have a continuing problem with this ****** boiler that was sold to me by **** ***** through your company, Holbrook Heating. I seem to keep celebrating my anniversary (4 years) relative to the purchase of this boiler. Every winter these past 4 years there has been a problem. This week-2 problems: the air flow went (fixed by someone else) and today the circulating pump went. Each time your company repairs it, it costs me up to $400 a pop. Your field tech's are great but what was a $5500-$6000 boiler is becoming much more expensive with every repair. PLEASE CALL ****** AND/OR **** ***** AND CONVINCE THEM THAT THIS ITEM IS A LEMON AND NEEDS TO BE REPLACED (I HAVEN'T BEEN ABLE TO)!!!
Mike S.
01/18/20
 
I love the service that I received today.Not only polite. He was very preprofessional. Mr..Michael Seaborg is very experience and very confident. He inspected my furnace thoroughly. He showed up on time .
Mike S.
01/17/20
 
Mike very quickly assessed and corrected the issues with our furnace; he got there on time, replaced the necessary parts and walked me through what was wrong and what he was doing to fix. I highly recommend Mike as well as Holbrook.
Mike S.
01/17/20
 
Barney was very friendly, and did his work fast. I could tell he likes his job and knew what he was doing.
Barney M.
01/17/20
 
Very thorough - excellent service
Jason F.
01/16/20
 
Dan explained before and after he completed the job. That let me feel at ease.
Dan R.
01/16/20
 
All your personnel were knowledgeable and professional. Tim was very thorough and explained everything in detail. He was courteous and friendly. We would recommend Holbrook to others. Thank you for solving our problem quickly.
Timothy A.
01/15/20
 
Good job
Steve K.
01/15/20
 
Milton was very knowledgeable and filled me in on everything he was doing and made some great suggestions. I kid with him that next year we're going to request him! Great work ethic!
Milton C.
01/15/20
 
Great !!!!
Barney M.
01/15/20
 
Very punctual and knowledgeable. Pleasant rep who did the job professionally and efficiently.
Milton C.
01/13/20
 
Dan did a great job, very professional. We talked about the blower motor that is showing signs of age, but there was no pressure to replace it. I look forward to seeing him again at some point.
Dan G.
01/13/20
 
A Expertly performed and accomplished all aspects of new installation of a heating and air conditioning system in my old house, including analysis of my requirements, system design, installation, testing, QA/QC and customer training. Based on this experience, I strongly recommend Holbrook Heating, Inc.
Anthony F.
01/11/20
 
Very thorough - excellent service
Steve P.
01/10/20
 
Holbrook is a great company to deal with. They are friendly and professional. I like everything about them and will highly recommend them to family and friends. Thanks for your great service.
Dan G.
01/10/20
 
Annual professional service, simple as that
Michael L.
01/09/20
 
no comment
David P.
01/08/20
 
Phil explained how my new boiler worked, managed the crew really well, and addressed all my concerns.
Phil H.
01/08/20
 
Mike was a pleasure to interact with. He was very courteous and explained what was needed.
Michael L.
01/08/20
 
Prompt service. Knowledgeable technician (Kyle) who fixed furnace right the first time. Had parts needed on his truck.
Kyle V.
01/07/20
 
Cole and Owen showed up at my house on 1/6/20 to install a new boiler and the were nothing but professional. They kept us informed and what they were doing and finished when they said they were going to. They answered all our questions and cleaned up after the job. This was not an easy install for they had to bring the boiler to the back yard and under a deck to get to the basement. Great job by these two young men!
Owen G.
01/07/20
 
Cole and Owen showed up at my house on 1/6/20 to install a new boiler and the were nothing but professional. They kept us informed and what they were doing and finished when they said they were going to. They answered all our questions and cleaned up after the job. This was not an easy install for they had to bring the boiler to the back yard and under a deck to get to the basement. Great job by these two young men!
Cole D.
01/07/20
 

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.