Goettl's High Desert Mechanical
4650 Old Hwy 279, Camp Verde, AZ 86322
Phone: 928-567-2200
Website: www.goettlshdm.com/



Goettl's High Desert Mechanical - Our Reviews

Overall Rating

3630 star rating
(734 Reviews)
Facebook
485 star rating (97 Reviews)
Better Business Bureau
1062 star rating (213 Reviews)
Google
398 star rating (80 Reviews)
Judy's Book
206 star rating (42 Reviews)
ReviewBuzz
1389 star rating (284 Reviews)
Happy Call
55 star rating (11 Reviews)
Yelp
35 star rating (7 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Goettl's High Desert Mechanical has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Arrived on time and went straight to work. Courteous and friendly. Nice to visit with another re-located San Diegan!

01/27/17
 
Arrived on time and went straight to work. Courteous and friendly. Nice to visit with another re-located San Diegan!
Justin P.
01/25/17
 
I have had great experience with Goettl's, both with hot weather A/C and cold weather heating service. Recently, Adrian performed heating service, and he was professional and very helpful. He answered all my questions thoroughly. In the summer, another technician tuned up my A/C, and returned later when I had concerns during extremely hot weather, and addressed them without charging for another call. Their price was reasonable.
Kendra K., Adrian I.
01/16/17
 
Very professional, efficient, and left the job site clean. Highly recommend!
Kelly L.
01/16/17
 
Luke did an excellent job in educating me on a new unit and graciously answered all my questions. Cesar, was here to install the unit on the day and time of my appointment. He ,also explained the procedure of removing old unit and replacing the new Trane and checked out the thermostat, explaining how the heat/ac worked. Both were courteous and efficient in the whole installation process.
Cesar D., Luke G.
01/03/17
 
This whole process from Luke’s visit until the unit was installed was so efficient and covered all areas of what units were available, how the heat ducks were working, the time involved, including all my many questions. Cesar and crew arrived on the day and almost exact time they had the installation scheduled. I did not have to wait too long before they had heat in the house while they did final installation and clean up. It was a pleasure to talk to , and have things explained by Luke, Cesar and his helper. The office personnel were also friendly and helpful with my questions. A big thanks to Luke in answering answering several calls I made to him with questions also. We started with Goettl’s for our first unit 13 years ago and have/will continue to recommend you to my neighbors and friends needing the services you all provide. Thanks for giving me this opportunity to brag about Goettl’s.
Cesar D., Luke G.
12/21/16
 
Justin and Monty were always very professional. Monty always kept me updated on the arrival of my new circuit board. They always seemed interested in my heating problem and found a way to keep my furnace working until the new part came in. Appreciated the service they provided.
Kendra K., Justin P.
12/21/16
 
Adrian was wonderful. Very thorough. He has helped us before and was great to work with both times. This company gives great service. We have used them for air conditioning and furnace...definitely recommend.
Adrian I.
12/02/16
 
A new central air conditioning had been installed during the recent remodel of our home, but it was not zoned to sufficiently heat and cool the partial living area in the lower level. Luke suggested a 12,000 BTU mini-split, and provided guidance for installation of the electrical run and placement. Lorenzo and Jorge were on site to install within the same week. Excellent customer service from start to finish, and we're now toasty in a space that was formerly frigid in November!
Derick F.
11/28/16
 
Dear Monty and Ulysses, I want to express my thanks to both of you for helping me and my mother as well. We have done business with Goettl's for many years. We have felt secure knowing that your Bi Annual inspections for winter and summer means a good AC and Heat for our homes. You have been most professional and kind. Thank you.
Kendra K., Hank G.
11/27/16
 
Dear Monty and Ulysses, I want to express my thanks to both of you for helping me and my mother as well. We have done business with Goettl's for many years. We have felt secure knowing that your Bi Annual inspections for winter and summer means a good AC and Heat for our homes. You have been most professional and kind. Thank you.
Kendra K., Hank G.
11/27/16
 
I've been using this company to service my gas heater and electric air conditioner for a few years now. Just had Service Pro, Adrian I, come for the heater and he did an excellent job. He was very thorough, cleaned up everything, and couldn't have been nicer to deal with. Very pleased with the company and Adrian's service!
Adrian I.
11/21/16
 
Ulysses l is one of your valued employees. Our heating sysytem was thoroughly reviewed and explained to we novices. Not only does he have a super personality, he is quiet while working, very attentive and keeps the area very clean. He is one of the first workers in our house who cleaned up after he visited the heating areas - a real plus and not forgotton in my service notes.
Hank G.
11/21/16
 
Adrian has serviced our heating/cooling unit a few times now and each occasion has been professional, knowledgeable and friendly. We highly recommend Adrian and Goettl for their service and responsiveness.
Adrian I.
11/19/16
 
This is not the first time we have had Adrian service our heating and cooling unit. He is most friendly and exceptional at what he does. He is very through at explaining the condition of our unit and answering questions that we have. VERY PROFESSIONAL.
Adrian I.
11/19/16
 
Ulysses 1 was here on 11/18/16 and I thought he did a great job. Very friendly and very went over everything he did and told us how everything checked out. He also replaced our thermostat that had not been operating properly.
Hank G.
11/18/16
 
Ulysses was very good. Afterwards, went over all his findings. Good job
Hank G.
11/17/16
 
Adrian arrived on time and completed his work efficiently. He was polite and answered my questions patiently. Installed a compressor saver and explained how it worked. Goettl's is a top notch outfit; I've worked with them for several years.
Adrian I.
11/16/16
 
Dane responded quickly to our request for a quote to install air conditioning. He was knowledgable and very frank and open with us. We ended up installing a new furnace with an allergy filter as well. The installation crew were quick and efficient. The extra ducts and power source were hardly noticeable. The work was done with a minimum of fuss and mess. We were very happy with the results of the project and the Goettl staff.
Garry L.
11/14/16
 
This is my first meeting with Dane. He was prompt, thorough, knowledgeable and did not try to push a sale. He pointed out upsides to the existing system and the one recommended should I choose replacement. Definitely plan to have the Duct Seal done first, then assess any difference in force or temperature. Will decide then whether or not to proceed with duel fuel replacement. Hostage to propane, currently. Really appreciate the integrity and general knowledge of construction. Dane is a wealth of god information. Look forward to continuing this project.
Garry L.
11/11/16
 
As always, very knowledgeable and helpful! Adrian worked very quickly and professionally. He also advised us and answered all our questions.
Adrian I.
11/08/16
 
Just had my annual furnace maintenance conducted Goettle's . My technician Adrian did a good job, was very timely, professional in manner and appearance. I recommend this company.
Adrian I.
11/08/16
 
Dane and the Goettl crew did an amazing job with my new Lennox split system. I opted for the aeroseal process. I recommend Goettl's High Desert Mechanical. Top shelf equipment great value. I'll never use anyone else. Phil M Cottonwood
Garry L.
11/05/16
 
The Goettl's Team rerouted/replaced the return ducting system, that was a mess at our home, then installed a high efficiency Lenox H/VAC system completing the install in one day. We are greatly impressed by the professionalism and quality demonstrated by this company. They are highly recommended by our household.
Cesar D., Luke G., Justin P.
10/31/16
 
We had a very positive experience with all of the employees of Goettl's High Desert Mechanical. Everyone was prompt and hard working. We couldn't have had a more positive experience!
Cesar D., Luke G.
10/25/16
 
Luke, Dirk and Lorenzo were all fabulous! Luke gave a very thorough explanation of our possible options for a new HVAC system after measuring and checking out our home. Dirk visited to make certain the installation point was in the proper place and Lorenzo and his installation team were neat and efficient. All in all we had a great experience with Goettl's High Desert HVAC Company and highly recommend their services.
Luke G., Derick F.
10/17/16
 
Justin and Nate did a very excellent job servicing my a/c and heating unit. I highly recommend them to everyone. Thank you!
Justin P.
10/17/16
 
Since 1993 we have had two top of the line heat pump systems installed and serviced by Goettls. They are one of the few for whom I would offer no serious suggestion for improvement. They are also top of the line.
Kendra K., Justin P.
10/16/16
 
We have been using Goettl's for several years for our annual maintenance of heating and air conditioning. They are very professional and easy to deal with and we are very pleased with their service.
Kendra K., Justin P.
10/16/16
 
Goettl's has been our go to HVAC choice for about 9-10 years.. They saved our butts when our previous company wasn't able/willing to work on our old unit. Goettl's fixed it and it carried us through until we could buy a new unit. Goettl's has always been professional, polite, and knowledgeable. We feel that their pricing is very fair. Monty in the office and service technician Adrian have our big thanks!
Kendra K., Adrian I.
10/14/16
 
We have been customers for 10 years and have always enjoyed great service..Goettl's just did our annual heating servive Ulusses arrived on time and did a through job
Hank G.
10/14/16
 
We have had Goettl's as our HVAC company for several years. Our initial contact with Goettl's was during a time of difficult medical issues, one effect being severe chills/cold. Our heater broke down at this time and our HVAC company at the time bailed on us, big time. Goettl's took the job of rehabbing our unit and saved us! Since that time, we purchased new unit from Goettl's. We love it and the energy savings! We have always had great service from Goettl's which is why we continue to do business with them. Our most recent service provider was Adrian. He is very competent and professional, and personable, as are the phone staff.
Adrian I.
10/12/16
 
Lorenzo, Christian, and Gentry did an amazing job on install! They removed my old mini split system AND patched the wall! Great Job guys! Full install, vents cut in and everything from 7 am to 2 pm (1 day install!). Fast and efficient! Highly Recommend Goettl's High Desert Mechanical! Many Kudo's to Dane and Dirk as well! Very polite, very professional. They even cleaned up after themselves and left the place spotless! Go Goettl's if you want it done right.
Garry L.
10/11/16
 
Lorenzo, Christian, and Gentry did an amazing job on install! They removed my old mini split system AND patched the wall! Great Job guys! Full install, vents cut in and everything from 7 am to 2 pm (1 day install!). Fast and efficient! Highly Recommend Goettl's High Desert Mechanical! Many Kudo's to Dane and Dirk as well! Very polite, very professional. They even cleaned up after themselves and left the place spotless! Go Goettl's if you want it done right.
Derick F.
10/11/16
 
Great experience installing my new HVAC system. Luke was a pleasure to deal with.
Luke G.
10/09/16
 
We have used their services for 10 years and have found them to be the most honest and reliable heating and cooling company around. We highly recommend them.
Kendra K., Adrian I.
10/08/16
 
Goettl's installed both of my units in 2001. I have chosen to extend the warranty and have a yearly contract for maintenance and service. The employees are experienced and well-trained to provide excellent customer satisfaction. Local family business with integrity, reliability and quality.
Kendra K., Adrian I.
10/04/16
 
Justin at Goettl's High Desert Mechanical did an excellent job servicing my furnace, A/C and humidifier. He was very friendly, professional and thorough! I plan to call Goettl's for some additional plumbing work and would highly recommend them for these services!
Justin P.
09/15/16
 
Justin did an excellent job, going an extra step in finding a leak in the attic which was causing all the problems. I would highly recommend him!
Justin P.
09/12/16
 
From our very first meeting which was at Costco I liked this company. Then Luke came out and we both, my husband and I felt Luke really knew what he was talking about and that he knew his product. My husband and I have been in the construction business for over 40 years and believe me when I tell you I am "picky" we have had a lot of work done on our home and the crew Luke sent out was excellent. We were so pleased. thank you Goettl's . you have a wonderful team of people .
Cesar D., Luke G.
09/08/16
 
Many thanks to Monty for getting quick action on my plea for further action on the recent diagnostic visit and many, many thanks to Adrian for his prompt response and his effort "above and beyond". He continued work even in the rain to get things going.
Kendra K., Adrian I., Garry L.
09/04/16
 
I highly recommend Goettls High Desert Mechanical for your AC and heating needs. They switched out a swamp cooler and old furnace for a brand new AC and furnace and did a duct seal service, as well. They told me it could take a day and a half, but they were able to do it in one day! Came out gladly to help even out the air flow with the registers (after all -- my old system was a swamp and operated a little differently). They did an excellent job and fixed a problem that arose after the installation was completed, as well. Luke Goettl made sure that the problem that was fixed was done in such a way that it would never be a problem again!! And at absolutely no extra charge to me. Went above and beyond on all counts. So glad I went with Goettls!
Luke G., Derick F.
09/01/16
 
Very professional, service was great!
Cesar D., Luke G.
08/31/16
 
Cesar and Luke were great to work with and were very professional....................................I highly recommend them.......................
Cesar D., Luke G.
08/30/16
 
I talked to my tenant and she said everyone was very professional and the work was done well. She appreciated the cleanup done afterwards and had nothing but good things to say about your team.
Luke G., Derick F.
08/29/16
 
We were please with Goettls service and Adrian's professional service.
Kendra K., Justin P.
08/29/16
 
Goettl's is business which I highly recommend. All the steps involved in the installation of our new HVAC system went smoothly- the careful initial consultation, the actual installation, the billing procedure and the final inspection done by their service pro Ulysses. Ulysses is representative of the great professionalism of Goettl's. He was extremely knowledgeable and answered all our questions regarding an APS rebate. Thank you Goettl's!
Hank G.
08/29/16
 
Ulysses diagnosed the problem with my air conditioner and did the repair promptly. Yes I would recommend him to my friends & neighbors.
Hank G.
08/28/16
 
Cesar and Luke from Goettl's High Desert Mechanical were excellent. They were installing a Lennox system in the house of a 95 year old who is extremely picky. They were efficient, clean, considerate in the installation and she was very happy with their work!!
Cesar D., Luke G.
08/26/16
 
Adrian I is a great representative for his company. He seems very honest and credible and above and beyond helpful. I appreciate the fact that Goettls sends Adrian when I'm having heating/cooling troubles
Adrian I.
08/26/16
 

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