Goettl's High Desert Mechanical
4650 Old Hwy 279, Camp Verde, AZ 86322
Phone: 928-567-2200
Website: www.goettlshdm.com/



Goettl's High Desert Mechanical - Our Reviews

Overall Rating

3630 star rating
(734 Reviews)
Facebook
485 star rating (97 Reviews)
Better Business Bureau
1062 star rating (213 Reviews)
Google
398 star rating (80 Reviews)
Judy's Book
206 star rating (42 Reviews)
ReviewBuzz
1389 star rating (284 Reviews)
Happy Call
55 star rating (11 Reviews)
Yelp
35 star rating (7 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Goettl's High Desert Mechanical has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Greg did our annual check up today in a very professional manner. He was even early to our appointment. No complains. Keep up the good work. ******
Greg A.
04/13/18
 
Justin P performed our fall and now our spring service on furnace and A/C. He was very professional and thorough in the work and clean up following. He patiently answered all of our questions and was respectful and polite. We will ask for him to perform all of our service from now on. Thank you Goettl's, Justin P is a "keeper"!!
Justin P.
04/13/18
 
Greg A provided excellent service doing my annual srring AV tune up. Arrived on time was very courteous and professional. I highly recommend
Greg A.
04/13/18
 
I would highly recommend Goettl's High Desert Mechanical for all HVAC needs. The owner's, management, and Shane B promptly addressed, efficiently diagnosed, and quickly resolved our air conditioning issues, answering all of our problems and concerns! We truly appreciate the OUTSTANDING efforts put forth by everyone and will certainly spread the good word! BIG sincere thanks for going above and beyond our expectations! We are certainly satisfied customers! With high regards, Chris
Steven K.
04/12/18
 
Justin was on time and friendly, neat and clean. He explained what he did and answered my questions poliety.
Justin P.
04/12/18
 
Greg A did an excellent job on the maintenance of my AC. Very courteous gentleman! I highly recommend Goettl’s
Greg A.
04/11/18
 
This past Monday Shane performed the Spring inspection on my Air Conditioner. He is very knowledgeable, professional and thorough. He is a credit to your Company with his pleasing and respectful demeanor. I was very pleased with Shane and his service. Thank you. Mrs. Schwefer
Steven K.
04/11/18
 
Adrian was on time and completed my check up in a timely fashion. The results of my check up were fully explained to me. I have confidence that my unit will perform as it should this summer. Very professional. I recommend Goettl's and Adrian
Adrian I.
04/11/18
 
I have had Goettl's servicing my home HVAC system for almost three years now. Greg A is the latest technician to provide excellent service. He was on time, personable, efficient, and provided honest feedback to my questions. In my opinion, you get your moneys worth and more when you contract with Goettls.
Greg A.
04/10/18
 
Technician Greg performed annual AC service. He arrived when he said he’d be here, did his job professionally. He made sure any questions were answered.
Greg A.
04/10/18
 
Greg A**** was polite and courteous. Called ahead of schedule to see if it would be all right for him to come early. I found that very considerate. He performed a Spring A/C checkup in a timely fashion
Greg A.
04/10/18
 
Shane was prompt, neat and informative as to what his services entailed. Hope he will be back for the Winter inspection.
Steven K.
04/10/18
 
We have been requesting Justin for years now to do our twice yearly servicing of our Goettl's installed AC/heat pump system. We highly recommend him. He is professional, cordial and always informative about the test results on our system.
Justin P.
04/10/18
 
Greg A was very helpful and thorough. He performed our Spring HVAC service in a very professional manner. We would highly recommend him.
Greg A.
04/05/18
 
On 4/4/2018 Justin P performed our scheduled air conditioning service as per our contract with Goettl's High Desert Mechanical. He arrived on time, worked efficiently, professionally, and neatly - a trait that is outstanding in my experience!
Justin P.
04/04/18
 
I have had multiple good experiences with Goettl's. They installed my AC unit and have come to do tune-ups. Always a pleasant experience. They are professional, punctual, knowledgeable, respectful and friendly. Greg A. was the latest technician to tune-up my AC and everything went well. He answered all my questions and concerns.
Greg A.
04/04/18
 
The technician, Greg, doing our scheduled HVAC inspection was very personable and friendly, and did a thorough job, answering clearly any questions about our unit.
Greg A.
04/02/18
 
Your price for general maintenance is more than twice the amount for other competitors in the area. The serviceman came with the wrong sized filter so we had to use one of ours.

03/31/18
 
Greg A came to inspect our system. He did a clean and efficient job and answered all my questions in a succinct and understandable manner.
Greg A.
03/31/18
 
Very knowledgeable, courteous and helpful. Followed up on a concern I had and verified a potential problem which he will refer to his supervisor.
Greg A.
03/30/18
 
Greg A did the service today and was excellent. He was professional and courteous and answered all of my questions (I had many!) I would recommend him highly!
Greg A.
03/30/18
 
We bought one A/C unit from Goettl's and one elsewhere. They give us excellent service regardless of which unit they work on. Greg A. was friendly, efficient and gave great advice! Dealing with Goettl's was a pleasure! Would recommend to friends!
Greg A.
03/30/18
 
Greg A. was very efficient and friendly He explained fully what he would do and how long it would take to service our A/C units! We purchase a service contract with Goettl's. He gave us great advice on how to best take care of, and when to service our equipment. We're very pleased with Greg and Goettl's!
Greg A.
03/30/18
 
Justin P. was on time, super polite, efficient and finished in record time. All the employees I have come in contact with at Goettles are superb and seen to have the highest character.
Justin P.
03/29/18
 
Greg Ashby was terrific. Very knowledgeable and very helpful. Highly recommend !!!
Greg A.
03/29/18
 
We've had a lot of problems with Goettl's on the install which took months and months to resolve not to mention the many Techs. I'm being generous with the rating only because of the Tech who came out yesterday. Greg Ashby was really good.

03/29/18
 
Goettl High Desert always is responsive, professional, reliable and reasonable when we have HVAC problems. They show when they say they will and they fix the problem reliably. They'll always be my first call.
Adrian I.
03/29/18
 
Greg was very professional and helped by answering all my questions and concerns.
Greg A.
03/29/18
 
Adrian I***** provided excellent service in checking my heating and cooling units. He is very thorough, professional, and kind. He explained details to me in a way I could clearly understand as well as explaining everything that he checked. An excellent job!!
Adrian I.
03/28/18
 
Adrian was on time and explained what was needed. He went the extra mile to make sure our system will operate at peak efficiency!
Adrian I.
03/27/18
 
informative, honest, thorough, prompt, efficient use of time
Adrian I.
03/23/18
 
Greg A**** performed our contracted Spring service on our HVAC system. His expertise was most evident as he completed the required service checks on our A/C and furnace. Quickly resolved an airflow problem in one room then tested all registers to assuure proper air distribution. Polite, professional manner and evident pride in assuring customer satisfaction.
Greg A.
03/22/18
 
Recently asked for a quote to install a humidifier to the system. Gregg A. from Goettl's High Desert Mechanical offered several options, providing the pros and cons for each. Within a week after deciding which option I wanted, Gregg A was back with the equipment and had it installed in a couple of hours. He explained what he had done and gave directions on how to use and maintain it
Greg A.
03/22/18
 
Greg A was here as scheduled, was very professional in his work, polite, and neat. He even vacuumed around his work space. We
Greg A.
03/22/18
 
Needed a A/C fix last summer and Goettl's responded very quickly and fixed the problem. I talked with the teck and he informed me of a service contract offered by Goettl's . I signed with the Company for 12 months service on both heating and cooling checkups. So far the service has been prompt and with that in mind we added another contract for a different property. The service has been on time and done by competent teck's and reasonably priced, needless to say we will renew our contracts as they become due. Jimmy and Ettie
Justin P.
03/22/18
 
Greg A did the work today and was excellent
Greg A.
03/21/18
 
Did our install and its been a great experience. now, we're just in the yearly inspection phase, and we're in good hands. highly recommended
Greg A.
03/16/18
 
Greg arrived early and was very knowledgeable about the system. I would recommend Goettl's to others
Greg A.
03/16/18
 
Adrian just performed the spring service on our Lennox HVAC system. He was here promptly on time and is the most courteous service person we have ever encountered. He explained what he was doing to our system and why. He provided hints where needed on making our system as efficient as it was designed to be. The system maintenance was completed in a timely manner. Just to for the record we love our LENNOX System. Thank You Goettl's.
Adrian I.
03/14/18
 
Adrian I was on time and told me what he was going to do. Asked if he could get into the attic to check the fan system. This is the first time a tech. to do this. He explained my options for filters for this system. Good information. Very good associate.
Adrian I.
03/14/18
 
Adrian I was on time and told me what he was going to do. Asked if he could get into the attic to check the fan system. This is the first time a tech. to do this. He explained my options for filters for this system. Good information. Very good associate.
Adrian I.
03/14/18
 
We have been very pleased with Goettl’s from the sales call o buy our air & furnace. The service calls to inspect the units is a plus since the installation. We go into each season with knowledge that we shouldn’t have any issues.
Luke G.
03/13/18
 
Greg A. was the tech who showed up to service our A/C. He was about ten min. early (NICE). He introduced himself and explained how the service call was going to go and the approximate time it would take, baring any unforeseen problems. He was very cordial and professional. He explained the results of the service, double checked his work and the area and left. This was a great encounter with a service tech
Greg A.
03/12/18
 
Adrian has worked for us many times, always giving excellent service and advice. Last fall, he did some work for my neighbor, (we told her to ask for Adrian). When he finished, he came out and saw me digging a drain to reroute the rainwater away from the house. Even though it was pouring, he ran across the street, grabbed a shovel, and began helping with the drainage. His concern and help were much appreciated.
Adrian I.
02/02/18
 
I had issue with heating system and Adrian 1 was so helpful and professional! He had to order the part, but he had it installed in 2 days! What awesome service! I purchased service contracts as well which will guarantee spring and fall maintenance.
Goettl's High D.
01/20/18
 
After 2 1/2 weeks of no heat we decided to call Goettl. Because of a home warranty we had to use another company. After multiple visits from this company with no satisfaction we decided to take the matter into our own hands and own expense. We knew of Goettl's reputation so gave them a call. Adrian came out and within 2 hours had our furnace working and functioning like it was supposed to. He also indicated that the part that the other company replaced was not the cause of the problem. It is quite obvious to us that Goettl hires only the most qualified people. Adrian was also very pleasant while talking to my husband and I about what he had found. We would definitely recommend and call Goettl for any additional problems we have with our heating or cooling systems. Thank You.
Adrian I.
01/11/18
 
Very pleased and happy with the professional service I received and had all my questions answered.
Adrian I.
01/09/18
 
I had my split system installed in August. It took a full day to install and it worked very nicely. I had a couple of concerns about the outside portion of the installation so I contacted Luke at the office. They sent out two men to resolve the issues and did a great job. I would use them again in a heartbeat!!!
Luke G.
12/22/17
 
My complete Goettl's experience was 5 Star. Starting with unmatched professionalism, courtesy and being responsive to our individual needs, Luke G. leads a team that is envied by the industry. Goettl's Sales, Service, Mechanical Installation Team include people that are respectful, knowledgeable and truly care about their customers. During home renovation and many purchases and installations, every time Goettl's staff were "Top Guns" and provided Service Excellence! Courtesy, compassion, work ethic and integrity live at Goettl's. Sincere thanks to you all!
Luke G.
12/20/17
 
Monty was very helpful in resolving our issue with a balance of heat throughout our new home. Goettl's did not charge us for the service call and the appointment was made within a reasonable amount of time. Thank you.
Hank G.
12/20/17
 

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