Goettl's High Desert Mechanical - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period Goettl's High Desert Mechanical has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
Justin completed the job in a proffessional and effecient way, from arrival, to explaining his actions and finishing.
Justin's service call, i anything was a good way to sell the ability of Goettl's as a company. Very welcome back when need be.
Sedona 06-05-18
Ben Ovlinger Justin P. 06/06/18 |
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Greg immediately discovered the problem with our air condoning unit and quickly made the repair. A most knowledgable technician! Greg A. 06/06/18 |
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Adrian was very prompt and polite he was up front in saying the unit needs to be replaced ed he made the arrangements to have someone call me Adrian I. 06/06/18 |
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Shane B came to my business to check my 2 units. He was on time and worked quickly without disturbing my business. He was friendly and professional. All my contacts with Goettl's have exceeded my expectations. I would recommend them. Steven K. 06/01/18 |
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Greg Norman was friendly, neat, courteous, an explained what he did and suggested what he felt was needed. Greg A. 06/01/18 |
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Shane was fantastic. Very patient, very thorough - great job. We will request him for our next service. We had a great experience. Steven K. 05/31/18 |
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friendly and informative tech, worked quickly and efficiently Adrian I. 05/30/18 |
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Adrian came out to change a thermostat and I could tell pretty quickly that he was extremely knowledgeable and professional. I ended up having 2 thermostats replaced, plus had him do a yearly maintenance check and servicing. He explained everything thoroughly and gave me many tips on how to best use and maintain the AC system to prolong its life. The guy is fabulous! He really knows his stuff and it shows. I will have Goettl’s do a similar service on my heating system in the fall. Adrian I. 05/29/18 |
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Greg showed up on time and ran through what he found with our ac. Very good customer service. Greg A. 05/29/18 |
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installed a new heating and a/c system and fixed all issues with duct work.
Great job, very professional and fast. Steven K. 05/26/18 |
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Greg A. performed our spring preventative maintenance (PM) on our HVAC system . He showed up on time and also explained his procedure. He was courteous and professional during his visit, He recommended we have our return checked in the fall . We got a call from Steve the next day and a written estimate for the work. Greg A. 05/25/18 |
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Greg was very efficient and knowledgeable. It was a long day of servicing our 7 units in 3 buildings. He took great notes and let us know of any issues right away. All work was performed well and he completed everything in a timely manner. Greg A. 05/24/18 |
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GREG DOES EXCELLENT WORK. HE IS PROFESSIONAL AND FRIENDLY. HE IS A REAL ASSET TO GOETTL S. Greg A. 05/24/18 |
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GREG ASHBY DID MY AIR CONDITIONING CHECK. HE WAS EXCELLENT AND HELPFUL AND FRIENDLY. HE IS AN ASSET TO GOETTL'S. THANK YOU FOR ALL THE YEARS I HAVE HAD WORK DONE BY GOETTL'S. Greg A. 05/22/18 |
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We have used Goettl's for the past 8 years and have always been very pleased with their work. Greg A was an outstanding technician always keeping us informed about what time to expect him, what he found with our HVAC system and his recommendations. This is a five star company and five star employee. His integrity and honesty is impeccable. Greg A. 05/20/18 |
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Good Greg A. 05/17/18 |
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(No Comment) Greg A. 05/16/18 |
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I've been using Goettl's for about a year and have been very satisfied with the service. Greg came yesterday to do the annual maintenance check on my A/C. He was on time and very thorough. He explained what he was doing and informed me of the potential issues with my aging system. He didn't try to up sell me. Greg A. 05/16/18 |
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Goettl's sent Shane B********* to explain the operation of the new AC/Heat system. He explained how the system and thermostat worked, how to program it, along with many other options to keep the system in A1 shape. He was pleasant and very conscientious. Steven K. 05/16/18 |
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Justin was here on time . He was professional and easy to talk to. I would highly recommend Goettl'S Justin P. 05/16/18 |
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The service visit by your technician, Adrian, was very positive. Adrian cleaned, serviced, and provided information to a degree not yet experienced from Goettl's in the past. He walked us through re-programming our thermostat to better meet our needs and provided hints for most efficient use of our cooling system. He was patient, pleasant, and professional during his time with us. We hope that Adrian will again be our servicing agent in the fall.
Tom and Dorothy Bast
360 Finnie Flat Rd 16 CV Adrian I. 05/16/18 |
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He did a great job. Thanks, Bob Link Justin P. 05/16/18 |
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Justin from Goettl has serviced our heat pumps in the past. He is proficient as well as courteous and a pleasure to have at our home. Justin P. 05/12/18 |
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I always ask for Justin. He does a good job and solves my problems. Justin P. 05/11/18 |
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Greg Ashby did our first routine maintenance visit. we requested an increase in humidity for the system and Greg provided his technical expertise to make our home more comfortable. Hank G. 05/08/18 |
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The work was done on time and professionally. Justin P. 05/07/18 |
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Justin P., Goettl Technician, was very knowledgeable in servicing our A/C. He explained to us that our compressor was an older compressor but in good shape. He suggested to install a 5-2-1 Compressor Saver to help the restart of our compressor. So we had him do this while he was here. We really liked the customer service he provided. Looking forward to him returning in the fall to check our the furnace. Justin P. 05/06/18 |
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Adrian came to our home on Friday instead of Monday when we had our appointment. The company had a cancellation and he was available. He was there quickly and gave us great service. He also explained more about our unit and how to keep it running efficiently. We were able to use Monday for other things. Thanks. Adrian I. 05/05/18 |
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The spring checkup on our H/VAC unit was just performed. Our service technician was Greg Ashby. Greg did a thorough job, explained his work and was very polite. Super job Greg! Greg A. 05/04/18 |
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Dane was great. He made sure we recieved all the information needed to make a informed decision. Our quality control technician spent time to get our thermostat on Wi-Fi. Very pleasant. We should be worry free for many years into the future. Steven K. 05/04/18 |
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Greg was great, on time and was very thorough. He found I had a leak and I had him take care of it right then. Was happy that I didn't have to make another appointment to get it done. Had lots of confidence in his knowledge, ability and caring to find something and let me know. Greg A. 05/02/18 |
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Adrian was extremely polite and very helpful when he was here for our service call. He was on time and made several excellent suggestions on how we would be able to make our system work more efficiently. Adrian I. 05/02/18 |
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Greg A performed our annual A/C maintainence thoroughly and efficiently. He was pleasant throughout the process and gave us an excellent overview at the end. Greg A. 05/01/18 |
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Excellent service and communication with Shane!! Steven K. 05/01/18 |
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Greg worked very hard on my HVAC system. He answered all questions and cleaned up nicely. I would recommend him and this company. Greg A. 05/01/18 |
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they were efficient and reliable
came on time and did the job professionally
was very happy . Justin P. 04/29/18 |
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greg is very knowledgable professional and friendly. I felt secure with him knowing he knew what he was doing Greg A. 04/27/18 |
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I was very pleased with the quick service done my service man. He solved my problem in 10 minutes. Fixed it and just charged me a service call. I will you them again if needed. They are at our Costco every day so I figure they must be good, that is why I chose them. They have a sales rep. There to answer questions. Steven K. 04/26/18 |
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On time,thorough, kind and considerate Greg A. 04/25/18 |
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Justin is very professional, in communication and in execution. Your well equipped service vehicle is a good advertisement of the professional company you are. Justin P. 04/24/18 |
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Adrian came today for the scheduled maintenance check. He was also here a few months back when we were having difficulties with the system. He is smart, well-spoken, efficient and relaxed. Not only does he understand the A/C-Heating equipment and the processes involved but he always has good advice on making it run more efficiently and general advice on keeping costs down. Thanks again, Adrian. Adrian I. 04/23/18 |
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Justin recently performed a pre-summer check-up. He was very thorough and explained everything he was doing. Great job! Justin P. 04/23/18 |
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Adrian came to do the yearly service on my A/C today. He has been my technician since I moved to Arizona in 2013 and has always been prompt, efficient and pleasant. He offered some suggestions to increase the efficiency of my unit which I will give serious consideration. I have had nothing but good experiences with Goettl's since I started with them. Adrian I. 04/23/18 |
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Adrian I has been our favorite service technician from the first time he came out to the most recent call. He is is always on time, is knowledgeable, a hard worker, personable and just a great guy. Goettl's installed our air conditioner/heat pump when we built our home and have been a wonderful resource for service. Adrian I. 04/21/18 |
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The service I received from your techs was timely, respectful, and skilled. I have always received excellent service on my unit. Justin P. 04/21/18 |
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Good Morning, We tried sending this to the main office, but it did not work. I believe praise needs to be given when it is deserved. Qualities of Luke... fun, efficiency, kind, outstanding personality, through, sense of humor, patient, excellent communicator, knowledge able about customer needs, and an asset to your business. Please share this with all the people in your business. :~) Thanks for your consideration with the elderly :) Betty & John S. Luke G. 04/20/18 |
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We have been using Goettl’s for over two years now and are really satisfied with the work done for us by all technicians. Last fall I had the HVAC checked prior to winter so optmal operation would be optimal for season. Included in that system check was for followup check in spring of the air conditioning system. Greg A came to do that on 18 April. He did a thorough check inside of the heater and wiring, and then outside to do the Air Conditioner. When he checked the Cut-Off switch he saw it had melted for some reason from overheating, although it hadn’t gotten hot enough for a fire to start. Greg replaced that switch and put in fuse protection this time for the switch. It was great he checked everything and prevented a potential fire from occurring.
I recommend Goettl’s High Desert Mechanical for anyone wanting totally professional service with knowledgeable technicians who know what they’re doing and at reasonable price. Greg A. 04/20/18 |
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Goettl has provided our HVAC and filter service for several years. Justin performed our semi annual service yesterday and it was very thorough. He is a pleasure to have around and work with. Highly recommend him and Goettl other staff that have provided us with excellent service. Justin P. 04/18/18 |
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I think Greg Ashby did an excellent job. Greg A. 04/14/18 |
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Adrian was very thorough and inspected everything. He answered my questions and I feel confident my a/c is ready to face summertime heat. I did not have a maintenance contract last year and in June the heat pump quit working due to a burnt out capacitor that could have caused a house fire. We were without a/c for 3 days during 100 degree weather. We've learned our lesson of being prepared with checkups for summer and winter with Goettl's. Adrian I. 04/14/18 |
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