Goettl's High Desert Mechanical
4650 Old Hwy 279, Camp Verde, AZ 86322
Phone: 928-567-2200
Website: www.goettlshdm.com/



Goettl's High Desert Mechanical - Our Reviews

Overall Rating

3630 star rating
(734 Reviews)
Facebook
485 star rating (97 Reviews)
Better Business Bureau
1062 star rating (213 Reviews)
Google
398 star rating (80 Reviews)
Judy's Book
206 star rating (42 Reviews)
ReviewBuzz
1389 star rating (284 Reviews)
Happy Call
55 star rating (11 Reviews)
Yelp
35 star rating (7 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Goettl's High Desert Mechanical has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Excellent
Adrian I.
11/09/18
 
Gary did a great job on my annual winter check up. Very friendly and polite.
Garry L.
11/09/18
 
greg ashby did a fine job and was polite and helpful.
Greg A.
11/08/18
 
Great job! On time, professional and competent.
Kelly L.
11/08/18
 
Adrian is very knowledgeable and professional
Adrian I.
11/08/18
 
Your tech representative was very good and knowledgeable.
Kelly L.
11/07/18
 
A few years ago we had a mini-split installed in our lower level, as the central air system for the balance of the house did not give adequate coverage. The install was great and the service techs have not disappointed. Today, Gary L. cleaned and checked our unit. He was very professional and meticulous. Excellent service....five stars!
Garry L.
11/07/18
 
Justin P. does very good work. Do not be afraid to let him service your system. Goettl's stands behind him 100%. He has worked for me several times. Charles Jordan
Justin P.
11/06/18
 
They are very knowledge, honest, and courteous!
Steven K.
11/06/18
 
The tech rep arrived on schedule, was efficient and knowledgeable. I am pleased with the inspection. I will recommend Goettl's High Desert Mechanical, Inc. to my friends and neighbors.
Greg A.
11/05/18
 
Called these guys to repair a small leak under the sink caused by a shutoff valve that went to an outside fixture. Derick called and showed up a few minutes early for the appointment. Assessed the situation and advised against fixing the shutoff, but instead updating and replacing the outside faucet to a frost proof fixture. Completed the job quickly, left no mess, now it's all updated and better than ever. Best plumber I ever used! Highly recommend Derick F and Goettl's. Very good, professional, and affordable.
Derick F.
11/05/18
 
Justin was professional, polite and respectful!
Justin P.
11/02/18
 
Outstanding service! Justin P***** was very professional, courteous and thorough in performing the maintenance on my heating system.
Justin P.
11/02/18
 
Carl T. arrived on time, was very friendly, efficient and explained everything he did. He was a pleasure to work with.
Kelly L.
10/31/18
 
Shane did a fine job of running my annual checkup, and explaining the results. Thanks for keeping my home comfortable. Connie Perry
Steven K.
10/31/18
 
Garry was great. On time, clean and friendly. 5 stars
Garry L.
10/30/18
 
Carl is knowledgeable, on time, and thorough. An all-around nice person. Would welcome him to do the maintenance work again!
Kelly L.
10/30/18
 
Shane B, our Goettl's service Technician, came over to do a New systems check up. Was really nice and easy to talk with, answered all of my questions, checked our mechanical, heating and cooling system, the air conditioning system needed some coolant, and he filled it up, everything checked out ok! Our Mechanical, heating and cooling system is working great! Like New!
Steven K.
10/26/18
 
Great experience with Goettl's! Great communication and very professional service - highly recommend. We needed the orifices changed on our furnace and they made the entire experience very smooth. A
Justin P.
10/26/18
 
Very dependable and professional service department! We have called on them time and again for big jobs and little jobs. Their work and ethics have been consistent. We are very satisfied and pleased with our decision to work with Goettl’s from the start. What’s even better, if that’s possible, is we have called on them for a plumbing emergency and not only were they prompt, they fixed it the first time.
Adrian I.
10/26/18
 
The service tech sent to give my trane system a tune up, not only completed the service effectively, but also located the issue I was having with my system not working properly at night. He did all of this without any issues and was very respectful and professional. I will definitely be using this company for all of my hvac needs. I will also be calling them to use their plumbing sector in the near future.
Justin P.
10/25/18
 
(no comment)
Greg A.
10/24/18
 
Excellent customer service. The Service Tech was courteous, prompt, and very knowledgeable. We would certainly recommend Goettl's product and service, and in particular, the tech who serviced our heating/air conditioning system.
Kelly L.
10/24/18
 
Derick answered two calls for me in the last 2 months. Always on time, polite and knowledgeable. Very satisfied with his service.
Derick F.
10/23/18
 
Carl arrived on time and was very personable. He listened to our complaint and told us exactly what had to be done to correct the uneven heating and cooling in our home.
Kelly L.
10/23/18
 
Tech was on time,knowledgeable,friendly,had pride in his work and helpful. I would recommend him for next service.I give him 5 stars. thank you
Greg A.
10/22/18
 
Shane came to my home today to make sure all the work that was done last Friday installing a new HVAC system was 100% correct. And, it was. Shane explained all I needed to know in a very precise manner. Everything made sense that he told me about and I was very happy that he was here. He was clear and concise and very user friendly. That makes the fifth person from your company that has been here and I am happy that there were so many smiling faces. Clone them all. Thank you for your workers. Audre Soifer
Steven K.
10/22/18
 
I appreciated the courtesy of the scheduler calling a week or two in advance, and leaving a twoo-hour window for when servicing would take place followed by an email I received just before the appointment narrowing the time frame down to a particular hour. The technician, Greg A., was polite, appeared knowledgeable and spoke to me of any concerns (and left good news, too!).
Greg A.
10/20/18
 
Derick F. was my Goettl's technician who installed a tankless hot water system in my home. He did an outstanding job. He was friendly, knowledgable and answered all my questions. I was not hesitate to recommend Derick and Goettl's for tankless hot water system installations. They offer a quality product with excellent warranty terms. And the price was right!
Derick F.
10/18/18
 
Greg was great! He answered all my questions, then serviced my furnace, and was totally knowledgeable and professional.
Greg A.
10/17/18
 
Derick was so professional, knowledgeable, and pleasant.
Derick F.
10/10/18
 
Professional service. Knowledgable, pleasant personnel.
Kelly L.
10/09/18
 
Adrian was efficient, knowledgeable, and kind. He knew his work very well and explained every detail that we needed to know, including asking if we wanted to purchase a 5 in 1 item to add to the start up on the air conditioner. Thank you Adrian.
Adrian I.
10/08/18
 
The Goettl technician offered excellent service. He explained everything he was doing, offered tips and advice, and was very professional. I would recommend this company and it's services to others.
Kelly L.
10/04/18
 
We were able to have the work done at the time of the estimate. Quality work was performed by Derek F. and he offered helpful additional information on the equipment in our new residence.
Derick F.
10/03/18
 
Shane Blanchette was very professional and very pleasant. He was neat and careful. He did a very good job explaining everything. You should keep him, in fact, you should give him a raise. Thanks. DKB
Steven K.
10/01/18
 
Shane was excellent from the moment he arrived at my house. He called me ahead of time so I didn’t have to miss work. Shane was friendly and professional. Explained what was going on with my unit so I could understand. As a business owner i would recommend Shane Reba
Steven K.
09/26/18
 
Very pleased with the service from Shane, he was efficient and thorough checking over my heating system. He explained everything to me about the status of my system when he was done and what to do to keep it running smoothly in the future. He has my system ready for the coming winter temps. Thanks Shane and Goettl's!
Steven K.
09/25/18
 
Shane was very patient and very thorough..... Happy with the new unit.
Steven K.
09/22/18
 
Derick was prompt, courteous, efficient and finished in a timely fashion. He also gave us much needed technical advise that we asked about. Honest and concise. Would call this company again in a heart beat and would ask for Derick.
Derick F.
09/21/18
 
Throughout the years I've had many Goettl's techs service a variety of units in my home. Today I Met Garry L. and continue to be impressed by the knowledge and skill level they display. Garry was pleasant, patient and highly knowledgeable about both my 5-ton house unit and mini-split. He took the time to ask the right questions about the units and after learning we had frequent brownouts in the area suggested surge protectors to protect the internal boards. Something that I had not had previous conversations about. Thank you Garry! I feel quite comfortable with the level of service I received from Garry.... great inter-personal skills; both units now work perfectly. When you're a Goettl's customer, your considered family!
Garry L.
09/21/18
 
Very good service. Shane was very friendly and explained what he needed to do. We appreciate the prompt and professional service provided by Shane through Goettl's High Desert Mechanical, Inc.
Steven K.
09/19/18
 
Our A/C and furnace were installed by Goettl's in late 2015, in a new build. We've been getting the routine preventive maintenance on both units since. Carl T. came today for the fall check on the furnace - very professional, efficient AND he did something we had not had checked in the past - he tested our smoke detector/CO system; with the heat running, he ran a house wide check for any gas leaks as well as out by the water heater in the garage. I loved it - took no time at all - a great safety add on. Top ratings.
Kelly L.
09/17/18
 
We replaced our old HVAC unit in July 2018. Had our first bi annual service checkup today. Shane performed the service and when completed he reviewed what was done. He was very helpful and professional. We are very happy with our choosing Goettl’s for our HVAC system.
Greg A.
09/12/18
 
We have been using Goettl's since 2006. We have never been disappointed. This last service call was no different. The technician was early. Carl T, was early for the service call. He was polite and professional. A full explanation as to what was going to happen was given. Upon completion, he went over all that he had done. I was also advised that the trap door to the attic was damaged. This was also noted on the report. Goettl's made good on the trap door at no cost to us. We will continue to use Goettl's and would recommend them to anyone.
Kelly L.
09/10/18
 
Shane did an awesome job servicing our havc and answered all our questions. He was very professional and very friendly.
Steven K.
09/07/18
 
I know I can count on this group for great service and personal attention. Greg A was friendly and upbeat...appreciated his helpfulness!
Greg A.
09/07/18
 
Love working with these guys. Twice now they have been able to respond within 24hrs and resolved the problem quickly.
Adrian I.
09/07/18
 
We had a problem with excessive leaking from the top pan coming from our HVAC system. Shane came out on short notice and completely took care of our problem. He was extremely polite, listened to our concern and explained what the problem was and went ahead and completely repaired the problem. This is the second time we have used Goethe's services for HVAC system and have been completely satisfied with their customer service and expertise.
Steven K.
09/05/18
 
explained his position very well made good suggestions was through and I enjoyed his approach and input
Kelly L.
09/02/18
 

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