ER Plumbing Services - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period ER Plumbing Services has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
We had several plumbing issues including outside faucets, bathroom faucets and toilets and contacted E.R. Plumbing Services. The scheduler was very professional and provided all the information that I needed. These were not emergency issues but they were able to send someone out within several days.The technician that came today was Joe. After showing him our problems, he gave us an assessment of the cost and let me make the decision of what he would do without trying to oversell. He did what he said he would do and he did if efficiently. He was courteous in every way. We also decided to do something we had not planned because of the way he approached his work. This was the first time we used this company and if we have any further needs we will not hesitate to use this company. The only difference is that this time I would request Joe be sent! Joe S. 01/15/18 |
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Joe S. 01/15/18 |
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Joe restored our believe that there is still good customer service, trained technicians, and overall just a very nice human being! Trust has to be earned, and we trusted Joe that he told us the truth on the repairs needed and we shouldn't face the nightmare of seeing water where water should not be seen in the future. Thank you! Joe S. 01/15/18 |
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Joe was absolutely amazing with the work he did. All the girls in the office were a pleasure to deal with. Joe S. 01/13/18 |
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Joe was great. He showed up right on time, walked me through everything he was going to do, and even did everything he could do to save me some money! I highly recommend using ER plumbing services. We had a kitchen sink clog and Joe was efficient completing the job very quickly! Joe S. 01/12/18 |
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Mike E. was great! I explained what had happened the previous nite w/ the toilet and he went to work acessing the issues. He was very knowledgeable of the work he was doing. The problem was fixed and all w/ a smile! I really appreciated him and the work he did to solve the problem... Mike E. 01/12/18 |
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Unfortunately I became one of the many victims of the cold and frigid temperatures that cause one of my pipes to burst within my home the representative Joe came out hours sooner than he was scheduled to come capped off the pipe moved very quickly and was in and out very nice and informative truly appreciated his help Joe S. 01/10/18 |
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I have used ER Plumbing several times and have always been pleased. After a week or so of extremely low temps and many people having frozen pipes I’m sure, Jason came out the day I called and did a excellent job, smiling and very pleasant. I would definitely recommend this company. Jason H. 01/08/18 |
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Service provided by ER and their technician(Reggie) was excellent. Timely, professional, and cleaned up as I would have expected. Solved an on going issue that had previously been unresolved by other companies. Reggie T. 01/04/18 |
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Terry did an excellent job and I have shared my experience on FB. The company is lucky to have him Terry S. 01/04/18 |
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Joe was the best! Very professional! worked around my schedule! Joe S. 01/03/18 |
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The weather here in NC is unusually cold this winter. The piping is not as insulated as up North. With that said our outside faucet froze and water was flooding from the siding. We shut of the water to the house and started making numerous calls to local plumbers . Non were available to come the same day or did not answer. Finally called ER Plumbing services. We called at approx. 2pm and they were here in an hour just like they said they would be. Joe ( our tech) was knowledgeable, courteous and just a really nice guy. The problem was fixed in less than an hour. We were so grateful with the prompt service and great price for the emergency call. Would not hesitate to use or recommend them. Joe S. 01/03/18 |
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Jason was awesome! Quick to respond. Very knowledgeable. Showed up earlier than expected. Would highly recommend him. No doubt we will be using him in the future! Jason H. 01/03/18 |
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Excellent service! Reggie was here within 30min and everything fixed within an hour. Reasonable price for after hours. Very pleasant to work with. Grateful they could help us tonight so we weren’t without water! Reggie T. 01/02/18 |
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Due to a leaky pipe in our kitchen we were forced to call a plumber on Sunday 12/31. The company we called was ER Plumbing Services who responded within an hour of us calling them. The experience could not have been better. Reggie T came out, diagnosed the issue and corrected it within 2 hours. He was very professional and went above and beyond to make sure we were taken care of. He also advised us of the next steps we should take to get a restoration company out to assess any damaged caused by the leak. Thanks Reggie for your service!! Reggie T. 01/02/18 |
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Jason was great and professional. I would use ER plumbing again and request Jason too. Jason H. 12/30/17 |
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I called E.R. Plumbing about a problem we were having with our hot water. Garrett came out the very next morning and quickly diagnosed the problem and explained my options. He could either attempt to repair my 12 year old water heater or replace it completely. I was waffling because the repair would be about $300 and to replace it about $1700. He said that if the repair didn't work he wouldn't charge me for trying it which made the decision easy. Long story short, he replaced the parts he thought were defective in about 30 minutes and our hot water works great again. I know this water heater will need to be replaced in the next few years, but at least now I can plan for it, and I'll definitely call E.R. Plumbing back when it's time to do the job. I highly recommend ER Plumbing! Thanks Garrett! Garrett H. 12/29/17 |
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Robin and Josh arrived right on time as promised and proceeded to diagnose the situation . They found the problem gave me a solution and a price. Once I agreed, they completed the task in a timely fashion. I am very pleased with the work and plan to use them on future plumbing problems. I would certainly recommend Robin and Josh along with ER Plumbing to any friends and neighbors. Robin H. 12/28/17 |
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Garrett did a great job of figuring out our plumbing issue and fixing it.... Garrett H. 12/28/17 |
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I just have to say how much I appreciate all the hard work you and your guys did to get this done! From now on we will be calling you for all our plumbing needs...I will also post on Next-door about you....I found really good recommendations on there already which led me to call you. Thanks again... Nick H., Will O. 12/24/17 |
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We were very pleased with the installation of a new water heater. Will arrived on time and fully explained his work. We thoroughly enjoyed our first hot showers and appreciate the prompt response. We have already recommended this company to others. Will O. 12/23/17 |
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Terry S. has been taking care of our systems for the past few years. He is timely, courteous, professional, knowledgeable and glad to answer any questions. We finally needed to replace our systems and he - along with Josh - arrived this morning as promised at 8:30. By 11:30, they had removed the old, installed the new, tested everything, and cleaned up. We are very pleased with the services and have great trust in Terry and his teammates, Would recommend them to anyone. Terry S. 12/22/17 |
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Jeff was great, thank you. Jeff M. 12/22/17 |
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"Twas the week before Christmas and all through the house, the plumbing was complaining and so was my spouse. I called ER Plumbing and they called back the next day and one day later Garret appeared with the company name on display. Assisted by Leonard, he used his magic touch to fix the disposal, restore the shower and stop up the sink. He came back the next day with Mike E also and replaced the guest toilet that was cracked and might blow. I have to admit that my wife, she was right--that toilet was leaking, Garret showed me the light. He was done in a flash and was great at his job. Mike E. was great too but he chose not to whistle. Professional, personable and smart, the boys from ER make plumbing an art. In all seriousness, ER Plumbing was amazing! I was very impressed and we have found our plumber in Charlotte. Thanks Garret, Mike E. and Leonard, Leonard C., Mike E., Garrett H. 12/21/17 |
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ER Plumbing completed a repair for us. They scheduled quickly and got the job done at a fair price. Their phone support was great - easy to schedule and they phoned ahead to let us know about their arrival, which was even earlier than expected. Mike E. completed the service. He was knowledgeable and professional and the work was completed quickly and competently. Mike E. 12/21/17 |
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My 11 year old State water heater was on its last legs, so I contacted E.R. Plumbing Services, as they service & install that brand. The quoted price was comparable to others that I had received and the multitude of 5 star reviews persuaded me to hire them.
Reggie installed my new water heater and expansion tank, replacing all of the water and gas connections from the wall in the process. He went out of his way to do a great job and I am pleased with the results.
My only gripe is that E.R. didn't have a State model in stock and installed a Rheem model instead, thus 4 stars instead of 5.. Reggie T. 12/20/17 |
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Jason H took care of the problem in under an hour. He is an experienced plumber who knew exactly what to do. I was pleased with his work & would use E R Plumbing again. Jason H. 12/20/17 |
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Joe with ER Plumbing Services provided 1st Class service for me today. Joe was very professional and straightforward in rendering his service in clearing a clogged drain pipe. He cleaned up the work area afterwards and explained what he had done. I will use his company again if I have other plumbing needs. Joe S. 12/18/17 |
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Jason did a phenomenal job and was lightning fast! Amazing service and as always I will continue to rely on ER Plumbing! Jason H. 12/18/17 |
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*** with ER Plumbing Services provided 1st Class service for me today. *** was very professional and straightforward in rendering his service in clearing a clogged drain pipe. He cleaned up the work area afterwards and explained what he had done. I will use his company again if I have other plumbing needs. Joe S. 12/18/17 |
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Joe was prompt and friendly. Got the job done right. Offered the available discounts. I have had great service from everyone I have dealt with at this company through the years. Highly recommend them. Joe S. 12/17/17 |
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We realized we didn't have hot water and our tank was leaking at 4:50pm. I called ER Plumbing Services and they sent someone out within a couple hours. There was no extra charge for after hours service, and the replaced the heater that same evening. They were very honest with us about costs and the technician (Joe) was friendly, knowledgeable, and a true professional. I highly recommend ER Plumbing Services. Joe S. 12/15/17 |
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Mike E. basically reinstalled my tankless hot water heater which had been totally and dangerously botched by another service provider. He handled every aspect of the job with professionalism and dedication. Another home run for E.R. Plumbing. Mike E. 12/14/17 |
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I am so impressed with the service that Mike E. provided to me today. Addressed the issues, with my hot water heater, explained everything in detail in a very professional manner! I have been a homeowner for over thirty years and Mike is the best plumber I have ever had! I couldn't be m,ore pleased! I will be a customer for life! Cheryl Coors, Mike E. 12/13/17 |
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This is a fist class company! Jeff on day one was fantastic, helping me deal with what Piedmont Gas had done yesterday, and didn't even charge me! He set up for Terry to come today (Josh, too), and they were quick and efficient in finishing the job, and at half the price I thought it would be! Lesson learned in all this about ever calling the gas company first. I'll be calling ER Plumbing first every time! Thank you, thank you, thank you! Terry S. 12/13/17 |
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Joe from ER plumbing was here today and installed my new toilet. He was on time very knowledgeable and explained their warranty to me. I would highly recommend him for any plumbing needs. Joe S. 12/13/17 |
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Terry S. 12/12/17 |
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Arrived on time and the service technician Reggie was extremely knowledgeable and job was done to perfection. Reggie T. 12/12/17 |
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Joe was extremely professional, gave excellent advice, performed all repairs in a timely manner and was very personable. We definitely will call for his services again if the need arises. Joe S. 12/11/17 |
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Excellent job by Mike W. Mike W. 12/10/17 |
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Mike was kind, personable, knowledgeable and honest. He not only fixed the problem, but gave me long term product recommendations to help improve my water pressure and save on my water bill. Mike E. 12/08/17 |
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Mike E from ER Plumbing did an excellent job gixing water backup in my kitchen and in our next door neighbor's kitchen. Mike E. is very competent and has a very pleasant personality. As I mentioned to ur managemen company, "yo have now teo happy campers in the property". Great Job. Mike E. 12/08/17 |
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Mike E. from ER Plumbing did an excellent job fixing water backup in my kitchen and in our next door neighbor's kitchen. Mike E. is very competent and has a very pleasant personality. As I mentioned to our management company, "you have now two happy campers in the property". Great job. Mike E. 12/08/17 |
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ER Plumbing Services provided a quick turnaround and excellent service. Joe was very knowledgeable and friendly. He diagnosed the problem quickly and finished his work in a timely fashion. I would highly recommend them to all my friends and neighbors. Joe S. 12/08/17 |
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Jeff M. at ER Plumbing was professional, knowledgeable and courteous. When I call ER Plumbing, the response is quick. I will use their services in the future. Jeff M. 12/08/17 |
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A definite 5+ star recommendation. I've used E.R. Plumbing going back some years. David Parker and staff are professional, reliable, pleasant and courteous. This recent work done by Reggie T. went smoothly. I'd been putting things aside until I had about 5 plumbing needs at once. Reggie came and accurately assessed the problems, quickly repaired causes of leaks and had parts in his truck for a commode. He ordered parts for the tub handle and was ready to return in 2 days. Thank you again, E. R Plumbing. Reggie T. 12/07/17 |
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Jeff M. from ER plumbing came on 12/06/2017 to repipe our water line from the meter to the house. He worked with Terry S. and they accomplished the repipe in about 4 hours without destroying any plantings other than necessary. Jeff was superb five years ago when we had a sewer problem which was actually in CMUD's sewer line in the street. He went above and beyond what he had to do to get our problem solved quickly. Call ER and Jeff if you need plumbing help! Jeff M. 12/06/17 |
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Josh and Nick were the best! The were fast and efficent. The cost was within my budget. I will readily recommend them. Thanks guys, for a job well done! Nick H. 12/06/17 |
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