ER Plumbing Services
11345 Allen Station Drive, Charlotte, NC 28227
Phone: 7048465371
Website: www.erplumbing.com/



ER Plumbing Services - Our Reviews

Overall Rating

6384 star rating
(1286 Reviews)
Facebook
749 star rating (151 Reviews)
Judy's Book
277 star rating (56 Reviews)
ReviewBuzz
1937 star rating (391 Reviews)
Google
1676 star rating (338 Reviews)
Better Business Bureau
1207 star rating (242 Reviews)
Yellowpages.com
30 star rating (6 Reviews)
Other
5 star rating (1 Reviews)
Yelp
414 star rating (83 Reviews)
Happy Call
10 star rating (2 Reviews)
Yahoo
5 star rating (1 Reviews)
Superpages
74 star rating (15 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period ER Plumbing Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


ER plumbing Sevices was very timely and helpful in a stressful situation. Our HOA had been dealing with another plumber that was putting off work and dragging their feet. Three units in our building were effected by something wrong with the pipes and we were unable to do laundry for weeks. ER plumbing was called and in the same day they came out, very aware of how dire the situation was for the homeowners. (myself and two others). Joe was helpful and immediately went in to solve the problem. It took the other plumbers days to get to where Joe was able to access in a couple hours. He was professional and patient explaining the entire situation and quickly fixed the problem. Our HOA paid for the service so I can't speak to that, I was just amazed how helpful and knowledgeable Joe was. if I have any plumbing problems in the future I will be calling ER plumbing and requesting Joe. I can safely say that even our HOA has a new plumber on call with ER plumbing.
Joe S.
06/17/18
 
Leonard was very professional. Gave me options in completing job I needed done. He did a great job in fixing my leak.
Leonard C.
06/16/18
 
Terry S. provided professional and excellent service. He worked hard and meticulously to replace and install install three new commodes in our 23 year old home. Excellent job and highly recommend Terry S. and ER Plumbing Services.
Terry S.
06/16/18
 
Joe was great - worked quickly, was informative and helpful! I appreciated his advice to avoid issues in the future.
Joe S.
06/15/18
 
I've used ER Plumbing Services twice and they are excellent! I've recommended them to several friends who also had great experiences. Leonard came out and assessed my water heater issue and recommended a replacement that fit our needs. He was very friendly and polite. I also had a great experience with Brennan a year ago when he came and fixed a cracked water line in our front yard. ER Plumbing is definitely my go to plummer. I really trust this company.
Leonard C.
06/15/18
 
(no comment)
Brennan B.
06/12/18
 
As with our last service call, Joe was punctual, professional, provided excellent service, and made every effort to make the cost as low as possible. I highly recommend Joe and E.R. Plumbing Services.
Joe S.
06/12/18
 
Leonard C was courteous, professional and resourceful. He was very customer centric and focused on customer satisfaction. He was on time and completed the work in a timely manner. He also offered suggestions as to how I might prevent future problems. -alparks
Leonard C.
06/08/18
 
Jeff and Brennan completely replaced our main water pipe. They were on time, friendly, and responsible. The work they did was neat and professional.
Jeff M.
06/08/18
 
Mike was very helpful with the plumbing issues we had! He quickly solved the problem, had the materials with him and the work was done very quickly. We will be calling him again if we have additional plumbing issues!
Mike E.
06/07/18
 
Awesome and pleasant service.
Joe S.
06/07/18
 
I would highly recommend ER Plumbing/Travis. We had a water heater leak and he responded immediately and replaced the water heater in a timely and professional manner.
Travis M.
06/06/18
 
I am very pleased with the service provided by Leonard. He was very thorough and took care of my plumbing problem. He is very pleasant and knowledgeable. Thank you ER Plumbing.
Leonard C.
06/06/18
 
Garrett was professional....informative...worked in timely manner.
Garrett H.
06/06/18
 
Informative...professional..very pleased with knowledge of repairs and timely manner done
Garrett H.
06/06/18
 
ER Plumbing did a great job on a water leak in my home. Garrett arrived on time and was polite and courteous. He explained what he was doing, assessed the situation, and then gave me a quote. He repaired the damaged pipe quickly and cleaned up afterward. He even took the payment standing in the garage. Then, he was on his way. When I went to my email, the invoice was waiting for me in my inbox. It couldn't have been a better experience. I am very pleased and will recommend ER Plumbing and Garrett to anyone.
Garrett H.
06/05/18
 
E.R. sent a plumber out to our house for a broken toilet within 90 minutes of my call. Josh helped us choose new toilets for both bathrooms. Installation was quick and efficient, and they left no mess behind. I've used E.R. before and will turn to them again for our plumbing needs.
Josh G.
06/05/18
 
ER was very professional from the initial call to the technical work. They replumbed a bathroom vanity drain pipe and the work was an improvement over what the builder installed. They were available quickly and showed up as scheduled. Tech was neat and polite.
Brennan B.
06/04/18
 
We had the pleasure of having xxxxx come to our house and repair our leak. He also spent time to educate us on how to properly use the new equipment he installed and also gave us tips and advice about smart planning to avoid water damage issues. He has also convinced us to purchase a new water heater - and we will be scheduling that service this summer and requesting him as our service provider! Such a great guy and very professional and knowledgeable. I will share that one other company I called never returned my call - and another man simply told me he didn't have the time and tried to tell me how to fix the leak over the phone - which was crazy. So i will now ALWAYS call on ER Plumbing first! THANK YOU!
Jeff M.
06/04/18
 
Leonard from ER Plumbing Services came out today to repair our water line to the street. It was extremely hot today. He diagnosed the problem quickly and communicated the options to us . He completed the repair in short time. He was friendly, efficient and very helpful. I will definitely call ER PLumbing services next time I have a problem. Thank you Leonard!!!
Leonard C.
06/01/18
 
Loved my experience with ER Plumbing; Jason H was so helpful. He even answered my call on the weekend and walked me through steps to get my water heater working temporarily while waiting for a part. Very, very nice company to work with!
Jason H.
06/01/18
 
The fastest, most efficient plumber I have ever encountered, and unfortunately that's been quite a lot. Also a very nice man who was sincerely interested in things working out for me. I will use ER plumbing every time from now on and suggest you do too.
Joe S.
06/01/18
 
I was very satisfied with the service Josh gave us. He was on time, was knowledgeable and did a great job fixing our back hose spigot. I would recommend ER Plumbing. Also gave us the price upfront. Very reliable company. ,
Josh G.
06/01/18
 
Josh was wonderful! He immediately recognized and diagnosed our plumbing issue. He had to order a part and return a few days later. When he did, we found we had a second plumbing issue that was unexpected. He happily took a look and solved that issue as well. We are very satisfied with Josh and ER Plumbing.
Josh G.
05/30/18
 
LEONARD of ER Plumbing did a commendable job fixing 2 sinks. He is very personable,professional and completed the job in a timely manner.I highly recommend him as well as ER Plumbing team.
Leonard C.
05/30/18
 
Jason H. did a great job. He was professional, courteous, and an expert in his field. I would recommend Jason without reservation for his excellent customer service skills and know how. Thanks Jason - I appreciate your service!!!
Jason H.
05/30/18
 
******* with ER Plumbing fixed two different issues. Explained what the problems were and took photos to show the work under crawl space. Very knowledgeable and friendly. Arrived on time within the one-hour time window I was given so didn't have to take up my whole day. thanks!
Leonard C.
05/30/18
 
ER Plumbing Service (Nick H) had responded and accepted a service call to my residence to inspect my water heater. Nick explained to me what the problem was - which I had been observing the water leakage a few days earlier. He was professional and courteous in every aspect of his job performance. I am so glad I called ER Plumbing. I've heard such good report regarding their participating in community service and the service received was what I anticipated from a company serving the community. I am so glad I called ER Plumbing and am happy with the result of the service performed by Nick H. Thank you Nick and I will definitely recommend your company to family and friends.
Nick H.
05/29/18
 
Leonard was very quick in diagnosing and resolving the leak I believed to exist. I loved the fact that he was able to tell me exactly what the job was going to cost before proceeding and made sure that everything was working properly before leaving. He was so quick and quiet my 2 yr old son was able to nap through the process in the next room. I've used other plumbers in town and I will definitely be calling E.R. Plumbing if I need a plumber again.
Leonard C.
05/29/18
 
Would recommend ER Plumbing to everybody! They came out promptly, Reggie was knowledgeable, courteous, helpful. Even the lovely lady who takes their calls was wonderful, can’t remember her name, sorry. Will be using them for all our future plumbing needs !
Reggie T.
05/29/18
 
We contacted ER Plumbing on a holiday with a non-emergency slow drain. We were contacted by them the next business day and Nick H. was here within two hours of our phone call. xxxxx was very nice and professional. He solved our drain problem promptly! This is the second time we have needed to use ER Plumbing and both experiences have been very positive. We highly recommend them for your plumbing needs!
Nick H.
05/29/18
 
(no comment)
Terry S.
05/25/18
 
Service response was quick and professional! Will definitely use these guys again!
Reggie T.
05/25/18
 
Joe was awesome when we had a water line break in our community. Prompt, courteous, personable.
Joe S.
05/25/18
 
Good guys. Got to the job site fast and completed it by sundown.
Brennan B., Jason H.
05/23/18
 
(No Comment)
Jason H.
05/23/18
 
My hot water heater went out yesterday morning so I researched plumbing companies in my area and noticed that ER Plumbing had some good reviews. I called them at about 9 AM and the representative was very professional and helpful. She said she would get someone to visit to assess the situation by early afternoon. Garrett arrived just after noon and assessed my situation and announced he could fix the problem but would need help. Within 30 minutes, Leonard arrived with a new water heater and to help. Both of these individuals were extremely professional and very fast. They kept me advised along the way and had the new heater installed by 3 PM. I was very impressed with this company and their employees. Leonard and Garrett were both very professional and really knew what they were doing. Even though I thought the price was a bit high, I would HIGHLY recommend this company to others!
Leonard C., Garrett H.
05/23/18
 
***** & ****** were excellent. Everything from initial contact to follow up to arriving when scheduled, was terrific. Thank you. We will be sure to use you all in the future for our plumbing needs. - ******* xxxxx
Terry S.
05/23/18
 
Was lucky enough to call ER Plumbing after having the company my home warranty service dispatched basically do nothing, communicate nothing, and charge me $500. Jeff was extremely knowledgeable, talked through options, the likely issues, and options with me. He also stayed with me multiple hours (on his own time) to make sure the previous plumber would return to reset a toilet so I wouldn't have sewage spilling into my house. Will ONLY ever call ER Plumbing again for any and all plumbing issues. Jeff is the absolute best, and really lived up to their motto, "Serviced one, client for life."
Jeff M.
05/23/18
 
Josh was friendly, professional and very knowledgeable. He explained the process in detail and did a wonderful job!
Josh G.
05/22/18
 
Leonard was knowledgable and fixed our problem professionally. Highly recommend him and this company! Randy
Leonard C.
05/22/18
 
I met Brennan at a gas station while we were getting gas and had some plumbing questions pertaining to a leaky toilet and slow draining sink. He gave me excellent advice and even showed me an example with a part on his truck. If I ever ever need a plumber I will definitely call him.
Brennan B.
05/22/18
 
Joe came on time and within 30 minutes had our 2 faucets fixed. He was very knowledgeable and explained exactly what was wrong and what needed to be fixed. We would definitely recommended ER Plumbing and use again if the need arises. Would also request Joe.
Joe S.
05/18/18
 
I would recommend these services to anyone. I feel as if they were reputable, professional, and wanting to help me, their customer.
Will O.
05/17/18
 
The plumbers came on time, worked efficiently, and were very respectful to me. They found a quicker way to fix the water problem and it cost less than I thought it would cost. I would recommend them anytime.
Nick H.
05/17/18
 
Gave them a call tonight to try to set up a repair appointment. Within an hour almost they had my leak fixed. Josh was fast and professional. If I knew they were this good, I wouldn't have taken a cold shower just before calling them. Thanks E.R. First class. Oorah Josh!
Josh G.
05/16/18
 
E.R Plumbing Was able to get to my house quickly. Josh was very professional and Knowledgeable when it came to fixing my issues. . I will definitely use them again when needed
Josh G.
05/16/18
 

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