Cummings Plumbing Heating and Cooling
5141 N Casa Grande Hwy, Tucson, AZ 85743
Phone: 520-293-6900
Website: https://www.cummingsplumbing.com/



Cummings Plumbing Heating and Cooling - Our Reviews

Overall Rating

7316 star rating
(1525 Reviews)
Google
2199 star rating (458 Reviews)
Better Business Bureau
1127 star rating (230 Reviews)
Facebook
758 star rating (156 Reviews)
ReviewBuzz
2999 star rating (630 Reviews)
Judy's Book
233 star rating (51 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Cummings Plumbing Heating and Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Very good service. On time , friendly & professional. Cummings plumbing is the best in town.
Odus B.
07/21/18
 
Cummings Plumbing Heating and Cooling is just the best!! Jason was exceptional, very helpful, professional, knowledgeable and courteous. We would never use any other company for our plumbing, heating or cooling needs.

07/21/18
 
Cummings Plumbing is just the best. On time, professional, knowledgeable. Plumbing concerns and solutions are handled perfectly every time! I have had Cummings Plumbing as my plumbing, heating and cooling company exclusively since 1985 and have never been disappointed. I highly recommend Cummings. Jason is especially great, he has had plenty of experience to help with any plumbing, heating and cooling concerns. Call Cummings, you won't be disappointed.
Jason C.
07/20/18
 
(no comment)
Kenneth M.
07/18/18
 
We had a complete replacement of our house plumbing. The cost, although unavoidably high, seemed in line with labor costs, and the people were courteous and worked hard. It took longer than projected, but they added some extras we appreciated. I have used Cummings before, and will continue to recommend them!
Michael D., Adrienne J.
07/18/18
 
They all worked very hard and professionally! Explained what they were doing! No surprises especially cost! Really pleased with their work! Would hire them again!
Gilbert P., Sue W.
07/16/18
 
Cummings was responsive to my request for whole house plumbing and septic system. For some reason they decided not provide an estimate for the plumbing work, only the septic. Their estimate arrived quickly, within 24 hrs. We decided on another contractor because Cummings was about 20% higher.
Michael D.
07/13/18
 
Jorden is GREAT! He knows his stuff and he explains why and how thi8ngs happen. And he is a NICE guy!
Jordan M.
07/12/18
 
Will was very knowledgeable and helpful
William P.
07/12/18
 
Carlos was able to find the problem with my AC quickly and fix it temporary. It needs a new coil which has to be ordered. Carlos was kind and found the problem quickly
Carlos D.
07/12/18
 
both were very good and professional
William P.
07/11/18
 
I'm scratching my head here. More than once on the phone yesterday, I stated that this was a ground floor unit in a 2 story building and that the HVAC unit was on the roof. I said it because I knew a regular ladder wouldn't cut it. How is it possible that the tech didn't have this info, nor the correct ladder or an assistant...and couldn't do the estimate? I also let you know, via my online service request and on the phone, that this was for a real estate transaction which means we're on a timeline. I even gave the date of our closing. I just don't get it.
Carlos D., Sue W.
07/10/18
 
****** ******** serviced my air conditioners. He was very professional and personable. Will recommend him to my friends and neighbors.
Jordan M.
07/10/18
 
I will never use another plumber for my personal plumbing needs!

07/10/18
 
Reminded of appointment, alerted to arrival time, and arrived within appointment window. Answered all my technical questions. Properly prepared and explained proposal. Courteous and efficient.
Jason C.
07/09/18
 
Rene was amazing. Showed up almost an hour early, after calling to see if that was ok. Rene was very professional, friendly, and courteous. I will be calling Cummings for all of my plumbing needs from now on!
Rene F.
07/09/18
 
I had Carlos come to our AC emergency. He was very friendly and efficient. Answered all my questions and got our AC running again. We are very happy with our results. And I would definitely recommend Cummings plumbing to friends and family!
Carlos D., Sue W.
07/09/18
 
So stoked, Jordan from Cummings came to my house to see what was going on with my A.C. and it turns out that I need a whole new system. FINALLY, found good Customer service and Awesome help from Jordan.
Jordan M.
07/07/18
 
Prompt, friendly and efficient. My visit with Jordan was very pleasant and worthwhile.
Jordan M.
07/07/18
 
Juan was great. I really like the Cummings employees, and the super fast response time. what I don’t like are the prices. $650 to unclog a drain is just too much.
Juan M.
07/07/18
 
We have had Kenneth to our home for repairs and a toilet installation. He is polite, knowledgeable and efficient. He is an asset to Cummings Plumbing. He explains everything he is working on and does not stop until the job is complete. Sue W. was kind and helpful when I called customer service. I requested Kenneth and she made it happen. Thanks for great customer service! Rhoda
Kenneth W., Sue W.
07/06/18
 
The technician, Kenneth, was very professional and polite. He worked quickly and was happy to show me what he repaired and why my water heater had started to leak. Also, the office staff has excellent communication and kept me apprised of the technician's schedule and arrival time. Very courteous business all around!
Kenneth W.
07/03/18
 
Our kitchen sink was backing up on us despite the use of Liquid Plumber several times. We knew we were in trouble when that didn't work. We tried calling 2 other plumbers and left messages. We never heard back from one and the other called us 2 days later. We needed something done ASAP! Cummings Plumbing sent out ***** the plumber the same day we called, who flushed out the line so we could use the sink again. We contracted to get a jet flush that would take care of anything stubbornly caught in the pipe and elbow connections, as well as a new water softener. ***** was at our home the next afternoon and worked tirelessly in 103 degree temperature until the job was done. Our water softener is in the garage. He answered all our questions and recommended we not put eggshells down our garbage disposal anymore as that is what was flushed out continuously. My husband and I thought eggshells would be good to help clean the drain. Oops! We are very grateful for a job well done. I did learn one thing about this experience. Cummings Plumbing is a very reliable plumbing business and we will call them again if ever in need of their services.
Danny S.
07/02/18
 
Jordan was courteous and competent in his work with us. F. Jennings
Jordan M.
06/30/18
 
I was very pleased with the service and the gentleman that completed the service.

06/30/18
 
The gentleman was very polite and friendly. I would recommend this service very highly
Kenneth W.
06/30/18
 
Did not seem interested just kept on saying we're going to be too high
Jason C., Sue W.
06/30/18
 
Thanks
Jason M.
06/30/18
 
Please refer to written commentary on facebook.

06/29/18
 
Greatest plumbing company I have ever used. Knowledgeable about how to fix a very complex problem. Fast, pleasant, really cleaned up after their work was completed. I would recommend them to anyone.
Oscar M.
06/29/18
 
(no comment)
John T.
06/28/18
 
I am very pleased to offer this review for Adrienne, office manager and Vincent, technician. Adrienne was so gracious in helping me in getting the service I requested. She even forwarded to me info about Vincent with his photo, very impressive. She is a credit to your organization. Vincent arrived earlier, which I appreciated very much. He was very personable yet professional. He immediately set about his work which was completed in a timely manner. He explained the issue and thanked me for calling his company. I cannot recommend him any more highly. He represented himself and Cummings Plumbing Heating and Cooling in an exemplary manner. I will most definitely use this wonderful company for all relevant needs. Sincerely submitted, Jim Fish
Adrienne J., Vincent P.
06/27/18
 
The installation crew arrived today to install our replacement AC unit. They removed the old one, adapted the new one and installed it while the temperature was 107 degrees. The crew was knowledgeable, neat and performed their work in a very professional manner. They cleaned up when they were done and tested the unit to ensure everything operated properly. I highly recommend Cummings if you need any AC repairs.
Carlos D., Adrienne J., Manuel R.
06/26/18
 
The man you sent was just great he was great.
Jordan M.
06/25/18
 
I couldn't believe the wonderful service we received from the staff at Cummings Plumbing - real customer service! They were nice on the phone, they were at our house within a couple hours and completed the job quickly. We thought the price was reasonable too, especially on a Saturday. Kenny was so knowledgeable and professional. Thank you, we will definitely use Cummings Plumbing again and recommend to anyone!

06/25/18
 
Called Cummings on a Saturday at 11am. Andrea was so pleasant on the phone. She said they offered free estimates, even on Saturdays, and that she could have someone out between 1 and 3. Kenny showed up at 1:30 and was wonderful. He knew exactly what needed to be done. We had him do the work and he did more than what he said he would - now that's customer service! We will use Cummings plumbing from now on, thank you for giving that type of service you rarely find anymore!
Kenneth M.
06/24/18
 
Great Service! Tech's were knowledgeable and friendly.
Manuel G., Jordan M., Manuel R.
06/22/18
 
Another Tucson company that does what they say they will. Arrived on time, did a beautiful job, didn't leave even a piece of paper when they were gone and the hot water heater works as advertised, and I know where to find them if I have problems, instead of calling and 800 number and talking to an individual I can't understand!!
William P.
06/22/18
 
Very helpful
Danny S., Sue W.
06/22/18
 
This was my first experience with Cummings P&H. Marcos and his partner were very professional and efficient while completing the warranty service on my AC unit. I won't hesitate to call on them again when the need occurs.
Marcos G.
06/21/18
 
(no comment)
Jordan M.
06/21/18
 
For the 3rd time; Wm was professional, fast, friendly. I would recommend.
William P., Sue W.
06/20/18
 
Jordan diagnosed the problem with my 15 year old AC unit and gave me options for repair verses new. He quoted a new unit while at my house and we decided to purchase the new unit. I did not feel ripped off and am pleased with the reasonable price. Replacement is scheduled for next week.

06/20/18
 
Our AC quit working on a very hot day, so I called around looking for an AC company that could respond quickly. I left messages at a few local companies and never heard back. Cummings answered right away, was very professional and sent someone out the next day. Senior Technician Jordan arrived on time, identified the problem with my 15 year old AC unit and discussed repair versus replacement. He researched units and came inside with an quote. I elected to go with a new unit at a reasonable price. I did not feel ripped off and am very satisfied so far. Installation is scheduled for next week.
Jordan M.
06/20/18
 
Jason C and his crew we're very professional right before we we're leaving on vacation. Price was VERY competitive to other quotes. Thanks Cummings!
Kyle B., Jason C., Marcos G., John T.
06/18/18
 
Ken did a nice job, the finished job looks great and the water is hotter then ever. It also only took 90 minutes. The only draw back was I thought the price was a little high, but in the end I am very satisfied.
Adrienne J., Kenneth W.
06/16/18
 
Quick, affordable and efficient work.
Danny S.
06/16/18
 
Jordon was very professional and we definitely liked him. He made things easy to understand why we needed to purchase a new system. Look forward to working with him again if we need any advice. He was very professional.
Jordan M.
06/15/18
 
(no comment)
John T.
06/15/18
 

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