Cummings Plumbing Heating and Cooling
5141 N Casa Grande Hwy, Tucson, AZ 85743
Phone: 520-293-6900
Website: https://www.cummingsplumbing.com/



Cummings Plumbing Heating and Cooling - Our Reviews

Overall Rating

7316 star rating
(1525 Reviews)
Google
2199 star rating (458 Reviews)
Better Business Bureau
1127 star rating (230 Reviews)
Facebook
758 star rating (156 Reviews)
ReviewBuzz
2999 star rating (630 Reviews)
Judy's Book
233 star rating (51 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Cummings Plumbing Heating and Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


(no comment)
Kenneth M.
09/07/18
 
Jordan was very knowledgeable, prompt,courteous, and efficient. He had our AC up and running again in short order. Excellent service!
Jordan M.
09/06/18
 
Friendly and knowledgeable. Quick estimate service.
Rene F.
09/04/18
 
Ottis did a great job fixing my gas piping to my laundry room. I highly reccommend.
Odus B.
09/03/18
 
(no comment)
Michael D., Taylor D., Sue W.
09/03/18
 
Great service. Honest and spent time going through things with me.
Jake C.
09/03/18
 
(no comment)
Rene F.
09/02/18
 
They came out on a Friday night holiday weekend to diagnose the broken AC unit. Stayed until almost 7 pm and gave us bids for a new unit. Very thankful they were so quick!
Jordan M.
09/02/18
 
Rene was very professional and did a great job installing a new water heater. Cummings should be happy to have someone like Rene on their team
Rene F.
09/01/18
 
Just had Kenneth come out from Cummings... Really terrific service!! Fixed our toilet and saved our marriage!! We highly recommend!
Kenneth W.
09/01/18
 
He was able to clear up the problem in spite of issues with the business that sold us the faucet that needed replacing. Kenneth came back twice at no additional cost, to be sure everything was up and running as soon as possible.
Kenneth W.
08/31/18
 
Cummings installed a new AC replacing a very old unit. Their price was right, they scheduled the install for two days and the install of both the main AC and air handler took just 3 hours. They cleaned up the area better than before. I hope the unit never fails, but it has a great guarantee and I would not think of calling anyone but Cummings. I've used Cummings for a number smaller repairs in the past and have never had any issue with their service, price of speed of doing the repairs.
Manuel G., Manuel R.
08/30/18
 
(no comment)
Michael D., Sue W.
08/29/18
 
(no comment)
Juan M.
08/28/18
 
Rene was very polite, did a good job and very informative. Will call cummings again.
Rene F.
08/27/18
 
Cummings has always been ready to come at a moments notice. All of my experiences have been positive
Theodore P.
08/24/18
 
Quick. Efficient. Got it done. Much appreciated.
Odus B.
08/22/18
 
All services. They are very reliable
Carlos D.
08/22/18
 
Awesome job. John Taylor performed our service in a quick and timely manner. Very professional. Really cool guy. Didn't mind our dog being there to assist him either. Lol I definitely recommend Cummings Plumbing. The price was really fare as well. Thank you!!
John T.
08/22/18
 
(no comment)
William P.
08/22/18
 
Attention Tucson: MR. Rip Off( Mr. Cummings) quoted me 3,800 to fix my air.Air Tropics charged me 360.00 to fix my air w/ Freon.Mr Rip Off,told me I had many things wrong.As a additional feature,I had Mr. Rip Off,call and hassle me.He also will boast how big he is 60 trucks on the streets.If I over charge people and had 10,000 running ads on tv I have 60 trucks too.Mr. Rip Off,please do not call me again.Tucson: Air Tropics is your company...........nice guys and honest.Mr. Rip Off,can you spell honest.
Kyle B.
08/22/18
 
Vincent Prado did and outstanding installing my new water heater. He show great knowledge of the task as hand and was very helpful explaining on how to drain the hot water to keep the settlement down. Thank you Vincent for a job well done.
Vincent P.
08/21/18
 
Very helpful & responsive!
Jake C., Raul H.
08/20/18
 
Great Company! All the employees that I came in contact with were very knowledgeable and pleasant to speak to, answering all my questions and providing me with the information I needed. The work was completed to my satisfaction and I am very pleased. I would definitely recommend this company to others. **** **
Michael D., Correy D., Sue W.
08/17/18
 
Vincent was excellent! He is knowledgeable and skillful, and what a sweet, polite demeanor. We are very impressed by Cummings service. We called this morning due to a leak under our sink. They sent Vincent out, and the work was done by mid-morning. Hats off to Vincent and Cummings Plumbing!
Vincent P.
08/17/18
 
Excellent -- timely and prompt!
Carlos D., Sue W.
08/07/18
 
They got here on time and they did a great job. When I called to make an appointment they had something available soon, the service in general was great
Manuel B.
08/06/18
 
Your price of $7000 to $9000 for the same job, the repair of main water line was done for $2200. Shame on you. I will let everyone know. Took advantage of two seniors
Jake C.
08/06/18
 
Jason was great to show us what could & couldn't be done with our system. He came & gave us an estimate the same day we called. The installers were here just two days later, worked very hard and did the entire job in one day. They we're very courteous, respectful and we're a pleasure to have working here. With employees like this I expect Cummings to be around a long time. Highly recommend.
Jason C.
08/05/18
 
Great work by Kenny and Adan in removing our water softener system in the garage and water filtration system under the kitchen sink -- we'll definitely rely on Cummings again in the future. ...Brent Linker

08/05/18
 
Very knowledgable, professional, and prompt work from Kenny and Adan. We'll definitely choose Cummings Plumbing again.
Kenneth M.
08/04/18
 
kenneth was fast clean and efficient and friendly - i am very happy with the work he did and to be honest it didn't look like he'd been here but my faucets are no longer leading and the shower looks great and no longer leaks -
Kenneth W.
08/04/18
 
Odus was on time for our leaking small bathroom sink, and got right to work. It was a hard job as access to the problem faucet leaking required him to lay on the floor and under the sink--not easy for a big man. He struggled but made the job seem like a challenge. He hung in there and produced a repaired bathroom sink leak. Would I recommend Cummings Plumbing? YOU BET!!
Odus B.
08/03/18
 
Cummings Plumbing, Inc. and Jordan Benjamin are so professional and they know what they are doing. We have been with then for more than 20 years and will stay with them. We have had a lot of work done by them over the years and purchased just in the last couple of years an American Standard Hot water tank and a new AC unit.
Jordan M.
08/02/18
 
On Jul. 28, 2018, I sadly found there was no cold water coming out from the faucet over the sink in the bathroom. I picked up the Cummings Plumbing Heating and Cooling from the yellowbook because it is the winner of the Readers' Choice in 2017. So I called its Tucson office to schedule an inspection next day on Aug. 1 though the same day appointment was available. The technician Odus Berglund arrived as scheduled. He is very experinced in plumbing. After he checked the second point along the cold water line, the cold water ran out of the tap. The problem which had bothered us for a long time was resolved. Thank you very much! The charge was reasonable and acceptable. I didn't call the other plumbing company to get a quote and then to compare the price.
Odus B., Sue W.
08/01/18
 
Odus did a good job. Easy to work with and had customer's need in mind. His helper was not very helpful.
Odus B.
07/31/18
 
I already called & talked to the mgr Jason, I was not pleased with the service after giving directions several times & several phone calls, I will never use Cummings again
John T.
07/30/18
 
Price for repiping house was fair. All the workers were excellent. Very patient with the dogs, more than what they should be expected to be! The work done (piping, drywall repair and painting) was also very good. The only thing I feel was not up to par was the clean up. First, the dry wall compound used etched both the driveway (white patches) and the grout on the saltillo tiles in the house. They missed patching a couple of small dings they put in the drywall and a small hole in the exterior stucco...just an oversight when they finished. Overall, it was a very good job and I would use them again for any problems I might have.
Michael D., Brandon M., Sue W.
07/30/18
 
Cummings plumbing heating and cooling company doesn’t even deserve a star but you have to mark one to post so I gave them one which they don’t deserve i’ve been screwed ever since day one . When my outside compressor started going out they talked me into buying their cooler unit which was my biggest mistake ! My heater worked just fine but their cooler unit continuously poured water down through the heater unit and blower system and I had to keep calling them to come out to fix it which they never did any thing really , all they ever did was charge me the over $300 show up fee . At first they said the heater unit for the system would only cost me $1000 but I did not need one at that moment until their cooler running water down over everything took out the blower motor the fuse for the blower motor the motherboard and the heater then I had no choice but to buy a heater which was then $2500 Because now I needed it . The same family crew couple that installed the cooler in the first place install the heater and put the screws through the wiring which shorted out the wiring and blew out the new motherboard main fuses and when the guy came to fix that he told me why didn’t they install your new thermostat which you did pay for And they’re not cheap I told him they must’ve kept it or sold it to somebody else for more of a profit . And when they put the cooler back on top of the heater system they beat it in with a mallet and 2 x 4 and then it was crooked and they had to forcefully get it out to pound back in and said it was in there good enough and then left so now I had water still running out of the cooler all over the new system which I had them come out and look and the guy said the whole inside system of the cooler needs to be replaced and he said I was under warranty so he would order one and when it came in they would set up an appointment when they called me . And by chance I noticed in my email that they said I had made an appointment for Monday for them to come and install it which I never did they did and never told me luckily I was home or I would’ve been charged for them showing up with me not being here . When I talk to the lady she said when it says warranty it means coils only and luckily this time it was a different installer and he took out the coil’s and the new ones went right in with no problem so now I have to do is see how it goes to see if water still runs down over the new system that nothing goes out and I seen the guy who had talked us into buying the cooler the first time and he had said they are good colors but practice coolers They are all new systems the first ones they all had to recall because they made them out of the wrong metal which split so they remade them with a different metal which seems to hold but everybody that bought them has called into them continuously to have something fixed because something is always going wrong . That really wasn’t something I wanted to hear but be careful because even the commercial says free estimate they will charge you a show up fee ! So hopefully I don’t need to ever call them again but I don’t know yet and they have nickeled and dimed us to death. It was all a big mistake because I thought they were a trustworthy good company to go with and I never did get my new thermostat though I was promised one because it cost me a few hundred dollars . So be cautious when dealing with Cummings plumbing !!!
John T.
07/28/18
 
Cummings plumbing heating and cooling company doesn’t even deserve a star but you have to mark one to post so I gave them one which they don’t deserve i’ve been screwed ever since day one . When my outside compressor started going out they talked me into buying their cooler unit which was my biggest mistake ! My heater worked just fine but their cooler unit continuously poured water down through the heater unit and blower system and I had to keep calling them to come out to fix it which they never did any thing really , all they ever did was charge me the over $300 show up fee . At first they said the heater unit for the system would only cost me $1000 but I did not need one at that moment until their cooler running water down over everything took out the blower motor the fuse for the blower motor the motherboard and the heater then I had no choice but to buy a heater which was then $2500 Because now I needed it . The same family crew couple that installed the cooler in the first place install the heater and put the screws through the wiring which shorted out the wiring and blew out the new motherboard main fuses and when the guy came to fix that he told me why didn’t they install your new thermostat which you did pay for And they’re not cheap I told him they must’ve kept it or sold it to somebody else for more of a profit . And when they put the cooler back on top of the heater system they beat it in with a mallet and 2 x 4 and then it was crooked and they had to forcefully get it out to pound back in and said it was in there good enough and then left so now I had water still running out of the cooler all over the new system which I had them come out and look and the guy said the whole inside system of the cooler needs to be replaced and he said I was under warranty so he would order one and when it came in they would set up an appointment when they called me . And by chance I noticed in my email that they said I had made an appointment for Monday for them to come and install it which I never did they did and never told me luckily I was home or I would’ve been charged for them showing up with me not being here . When I talk to the lady she said when it says warranty it means coils only and luckily this time it was a different installer and he took out the coil’s and the new ones went right in with no problem so now I have to do is see how it goes to see if water still runs down over the new system that nothing goes out and I seen the guy who had talked us into buying the cooler the first time and he had said they are good colors but practice coolers They are all new systems the first ones they all had to recall because they made them out of the wrong metal which split so they remade them with a different metal which seems to hold but everybody that bought them has called into them continuously to have something fixed because something is always going wrong . That really wasn’t something I wanted to hear but be careful because even the commercial says free estimate they will charge you a show up fee ! So hopefully I don’t need to ever call them again but I don’t know yet and they have nickeled and dimed us to death. It was all a big mistake because I thought they were a trustworthy good company to go with and I never did get my new thermostat though I was promised one because it cost me a few hundred dollars . So be cautious when dealing with Cummings plumbing !!!
John T.
07/28/18
 
From the office staff all the way to the technicians, we were treated with courtesy and respect.. thank you coming for giving us the Peace of Mind

07/28/18
 
Finally... It was nice to have a professional that knows what they're doing, work on my own. John it's professional and very conscientious of his customers. Exemplary job from John and the rest of the crew at Cummings. Thank you for giving me and my family some peace of mind.
John T.
07/28/18
 
Odus did excellent work and was very easy to talk with and answer my questions . He did an excellent job cleaning up after he was through with installing the 2 toilets . I would have him again if I have any more work plumbing problems. I was pleased with his work.
Odus B.
07/27/18
 
good work!
Michael D.
07/27/18
 
Very satisfied with the new system update. Job was completed in one day and the installers were a pleasure to have working here. With employees like this I think Cummings will be around a long time. Thank you Jason, Marchos, and Pedro for making the job go so smoothly.

07/27/18
 
I have been a customer of Cummings for over 25 years and have always had excellent service.
William P.
07/26/18
 
Very prompt & excellent service. Jason in sales was great to explain what could and couldn’t be done with our system. The installers - Marchos and Pedro were fantastic. They worked tirelessly in the 110 heat and replaced the whole system in one day. They were so respectful of us and our property. Did a great job of cleaning up before they left and even checked all the appliances to make sure everything was in order. These guys were an absolute pleasure to have around. THANKS!!
Jason C., Marcos G.
07/26/18
 
Rene was on time and did the installation with ease. He measured prior to beginning to ensure the replacement would fit then did all the work necessary quickly and efficiently. A smooth job overall.
Rene F.
07/25/18
 
Excellent!
Odus B.
07/24/18
 

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.