Cummings Plumbing Heating and Cooling
5141 N Casa Grande Hwy, Tucson, AZ 85743
Phone: 520-293-6900
Website: https://www.cummingsplumbing.com/



Cummings Plumbing Heating and Cooling - Our Reviews

Overall Rating

7316 star rating
(1525 Reviews)
Google
2199 star rating (458 Reviews)
Better Business Bureau
1127 star rating (230 Reviews)
Facebook
758 star rating (156 Reviews)
ReviewBuzz
2999 star rating (630 Reviews)
Judy's Book
233 star rating (51 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Cummings Plumbing Heating and Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


no comment
Vincent P.
05/24/22
 
Very professional, courteous, helpful, and explained options in great detail.
Cummings Plumbing Heating and Cooling Team.
04/27/22
 
no comment
Vincent P.
04/15/22
 
Everyone from the company is well trained and helpful. Vincent was able to diagnose our problems correctly and handle details to get our problem solved. We’ve had other companies try to analyze and did so incorrectly. We will never use any other plumbing service.
Vincent P.
04/15/22
 
Cummings is always professional and their service person Vincent Prado was great. I use Cummings for all of my plumbing needs. Price is reasonable and they like senior customers. Also are here when they say they will be. Been using them for over 30 years
Vincent P.
04/15/22
 
We had a great service experience with getting our water heater replaced after it failed. ***** came out the same day and was able to complete the job in just a couple hours. Both he and the office staff were polite and courteous. Everything was done professionally and it was done for the quoted price with no unexpected additions.
Cummings Plumbing Heating and Cooling Team.
04/11/22
 
**** R, field service, provided professional, knowledgeable emergency plumbing service. Highly recommend.
Cummings Plumbing Heating and Cooling Team.
04/04/22
 
******* is a very professional plumber. He is very polite excat in what he is doing and what it will cost. As good as it get's!thanks. ****************** the customer.
Vincent P.
03/22/22
 
Blaise came and was extremely helpful finding a leak. He provided quality service and is an asset to the team.
Cummings Plumbing Heating and Cooling Team.
03/21/22
 
On time. Job done well. Explained new water heater features.
Cummings Plumbing Heating and Cooling Team.
03/19/22
 
Had great service from ***************** repairing/replace shower faucets. Very professional.
Cummings Plumbing Heating and Cooling Team., Call -.
03/10/22
 
Called to have my water heater replaced. The technician did a great job installing, however, left a mess for me to clean up in the garage. The total cost was $2,000 which I explained was very high. He stated that the products have gone up in price. The invoice I received has no breakdown for costs which got me thinking about what they charge for labor and parts. I googled the water heater model # and saw the same product at a plumbing supply store for $699. So even with the parts like new metal lines and fittings should have been around $800. So they charge $1200 in labor for 2 hours worth of work.......Rediculous. I will use another service next time. The business does not allow a new post so I am adding to this one. Called to have a gas line added to install an outdoor kitchen. Was Quoted $8000 to have 140 foot gas line added that would cost less than $1000 in material and maybe one day of labor. Once again, this company over charges. Will NEVER use them again. Unfortunately I have a service contract on A/C unit that they over charged me. DO NOT USE THIS COMPANY unless you like to overpay.
Cummings Plumbing Heating and Cooling Team., Vincent P.
03/05/22
 
Cummings plumbing....A ! I called them in mid day. They said maybe they can get someone there by 7 o'clock. And they did!! Fixed the issue I was having with no problems. Fast, efficient and professional. Highly recommended. Thank you all.
Vincent P.
03/01/22
 
no comment
Jeremy S.
02/26/22
 
no comment
Vincent P.
02/25/22
 
Vincent P. Was not only on early to the appointment, but also very knowledgable on what needed to be done. It was a pleasure meeting him.
Cummings Plumbing Heating and Cooling Team., Vincent P.
02/25/22
 
Many months ago we were made aware of Cummings Plumbing Heating and Cooling by our daughter who had received terrific service when their water heater failed. Before we ever had need of their service we referred Cummings to our neighbor who had a water heater burst. Out of the 5 other companies she contacted Cummings was the only one that said they would respond same day. They showed up hours before scheduled time and had her new water heater installed and operating to her extreme satisfaction in very short order. When it came time for us to require their services we did not hesitate and called them right away. The office person I spoke with was friendly, concerned and very helpful. She asked precise and specific questions to determine the best course of action and was very clear about what we could expect including a very tight window for our scheduled service appointment. Our Service Tech Issac Cruz contacted me by phone to confirm and even showed up before scheduled appointment time. Issac was clean polite and presentable. He showed great concern and care as we moved through the house and listened intently while I explained our issues. After understanding what we needed he was very clear and concise with details and options for the repair. After receiving a detailed quote for toilet replacement, he was able to have a brand-new unit delivered and replaced the very same day! We through no fault of Issac or Cummings required a couple of follow up visits, the office and Issac took care of us right away in rapid and professional manner. Because of our fantastic service as well as our family and neighbors experience Cummings Plumbing Heating and Cooling have a customer for life! In Tucson it's not a matter of if you'll need their service, it's just a matter of when. It is great to know a company and their employees that really do take great pride in their work, thank you all for a job well done!
Cummings Plumbing Heating and Cooling Team.
02/23/22
 
Thanks for efficient work from your crew. Vincent Prado and apprentice De Marcus were friendly and plus they liked my garage music by the Steel Drivers. Dan D.
Vincent P.
02/23/22
 
*************************** came to our home and in a most professional way replaced our hot water unit He is a personable gentleman who went about his work in a most efficient manner.Cummings Plumbing is now my go to for any plumbing issues.SS
Cummings Plumbing Heating and Cooling Team.
02/22/22
 
Erwin was great. Very professional and pleasant. He was able to install the new water heater quickly. Answered all my questions. I've used Cummings Plumbing several times and have always been completely satisfied with their work. Would highly recommend.
Cummings Plumbing Heating and Cooling Team.
02/04/22
 
This group of young men are outstanding. They went above and beyond my expectations in installing a perma-sealer. I would not hesitate to use them again for any plumbing issues. They are recommended highly!
Jake C., William P.
02/02/22
 
Carl Rowe arrived on time, gave us an estimate, fixed the problem in a timely manner, outdoor system now works great, stuck to the price, very personable and friendly. We are very satisfied with Carl & with Cummings Plumbing Heating and Cooling. Would definitely recommend to others!
Cummings Plumbing Heating and Cooling Team.
10/07/21
 
Excellent overall experience. All of my options were explained to me regarding my garbage disposal replacement. The work completed in a timely manner and there was mess left behind. My service plumber was Joey P. and he did an great job.
Joseph P.
09/29/21
 
I called Cummins Plumbing and Carl Rowe was sent to fix our plumbing issues. Carl was on time, professional and knowledgeable. He answered our endless questions with patience and respect. His workmanship was accurate and outstanding. We truly appreciated his exemplary customer service. I highly recommend Carl Rowe to fix any plumbing issues.
Cummings Plumbing Heating and Cooling Team.
09/14/21
 
We were having difficulty even getting a return call from our normal plumbers. We called Cummings and had an appointment within two hours of the phone call. The office staff could not have been friendlier. **** showed up and diagnosed our problem and had it fixed within the time frame allotted. The price was reasonable, the service was excellent and service people most courteous. We couldnt be more pleased and will definitely call Cummings with any plumbing issues in the future.
Vicky Y.
09/02/21
 
Called to have my water heater replaced. The technician did a great job installing, however, left a mess for me to clean up in the garage. The total cost was $2,000 which I explained was very high. He stated that the products have gone up in price. The invoice I received has no breakdown for costs which got me thinking about what they charge for labor and parts. I googled the water heater model # and saw the same product at a plumbing supply store for $699. So even with the parts like new metal lines and fittings should have been around $800. So they charge $1200 in labor for 2 hours worth of work.......Rediculous. I will use another service next time.
Brandon B.
06/05/21
 
We have been Cummings Plumbing Heating and Cooling customers for many years and always very satisfied with their work. This time around the work was extensive, re-piping the whole house. All the workers who came were very helpful, polite and efficient. One worker in particular, Brian Kelly, was here to patch up everything, dry walling, repair and cleaning that comes with it. He was here all by himself, except for two days. He was very patient with all our questions, knowledgeable, efficient, very friendly and most of all going above and beyond the work he had to do. Thank You Brian. We appreciate you.
Cummings Plumbing Heating and Cooling Team., Brian K.
05/27/21
 
Adan really saved the day for me. He was quick to come out when I was having a water leak. He was very knowledgeable and figured out the issue quickly.
Adan P.
05/26/21
 
did a great job and was quick and gave me a few tips to avoid the problems in the future - and it didn't take long at all - couldn't be happier unless they waved the charges and i understand not doing that as we all have to make a living -
Cummings Plumbing Heating and Cooling Team., Jesse A.
05/22/21
 
He was able to fix everything simply and easily and explained things well
Joshua B.
05/18/21
 
Edward and Lorenzo worked in our home, installing water pipes. These men did their work well, explained everything to us. Edward and Lorenzo are conscientious, hard working, polite, decent young men and important to me the homeowner, they cleaned up after themselves. They are an asset to Cummings Plumbing Heating and Cooling.
Cummings Plumbing Heating and Cooling Team., Edward D.
05/18/21
 
joshua
Joshua B.
05/08/21
 
Joshua at Cummings Plumbing Heating & Cooling has done plumbing work for us twice now. He has been an outstanding professional and extremely hard worker for us on both occasions. The most recent occasion he installed an irrigation system for us and did an outstanding job while leaving our yard looking better than before he started the job. His attention to detail is above and beyond many contractors I have ever dealt with before. We highly recommend Joshua for any plumbing or irrigation jobs needed.
Joshua B.
05/04/21
 
Josh is the reason we call Cummings Plumbings for our plumbing needs. He's courteous, neat and always let's us know how much the work is going to cost. Thanks Josh
Joshua B.
04/26/21
 
The entire experience was exceptional. Joshua the technician was friendly, professional, and informative. I couldn't ask for better service.

04/16/21
 
Joshua was punctual, professional, knowledgeable and performed the service with expert precision and timeliness. He was friendly and ensured all of my questions were addressed. I would recommend him and this company to everyone.
Joshua B.
04/14/21
 
Joshua was punctual, professional, knowledgeable and performed the service with expert precision and timeliness. He was friendly and ensured all of my questions were addressed. I would recommend him and this company to everyone.
Joshua B.
04/14/21
 
Joshua was punctual, professional, knowledgeable and performed the service with expert precision and timeliness. He was friendly and ensured all of my questions were addressed. I would recommend him and this company to everyone.
Joshua B.
04/14/21
 
Joshua was punctual, professional, knowledgeable and performed the service with expert precision and timeliness. He was friendly and ensured all of my questions were addressed. I would recommend him and this company to everyone.
Joshua B.
04/14/21
 
Joshua came out and resolved our issues quickly and efficiently. He was really nice and informative. I would definitely recommend Cummings and Joshua as the service rep.
Joshua B.
04/01/21
 
Joshua is a professional and kind technician. He was very informative about our options for a new plumbed gas line. He worked quickly and efficiently. My husband and I couldn't be happier with the job he has done for us!

04/01/21
 
Joshua was a fantastic technician! He was very professional and answered all of our questions. We needed a new gas line plumbed for our laundry room. Joshua came in and gave us an estimate and told us the work could be completed the same day. He worked quickly and and efficiently and it is as if nothing had even happened to the laundry room wall. We have nothing but great things to say about his work and kindness!
Joshua B.
03/31/21
 
After many years of choosing plumbers based primarily on price, I learned that it’s true that you get what you pay for when lots of things started going wrong. I called Cummings because they provide full service with plumbing, electrical and HVAC expertise. Joshua came out to review my problems, outline my many options and provide a free estimate on the costs of replacing the water softener and an ancient water heater. He patiently responded to all my questions, helped me weigh the pros and cons of each option and put no pressure on me whatsoever. He was kind and supportive. A week later he installed the Enviro water treatment system and found lots of little problems that he could easily fix while he was here for no extra charge. Joshua made sure I understood how the system works and double-checked everything before saying it was good to go. I believe Joshua really cares about his work and doing what’s best for his customers. I am so grateful to have found him and Cummings and will not hesitate to call him again.
Joshua B.
03/22/21
 
Joshua quickly and effectively identified my irrigation problem. He presented options and information for each. I decided to have Joshua do the work right then, Problem solved--quickly, completely and honestly. I'll call on him afgain.Thank you! Jerri
Joshua B.
03/11/21
 
Joshua was great, they said it would be between 2 and 4, but they came out at 12. He was very professional and knowledgeable about the issue at hand, was able to try his hardest to unclog the problem but we are leasing the business so it's up to the property management to resolve the issue, but this was actually the 2nd time I was able to us this company and will continue to work with them due to their awesome and hard work, thanks Joshua and the back office ladies as well, they where awesome in get him here quickly for us
Joshua B.
03/09/21
 
We had our hot water heater removed and replaced. Damien came to our rescue and did a quick and workmanship like job. He answered
Damien E.
02/09/21
 
Blaise was prompt, articulate, and highly competent. He replaced my gas hot water heater and associated plumbing quickly and neatly, just a few hours after I called for service. Based upon this single interaction, I would definitely both use and recommend Cummings Plumbing in the future.
Cummings Plumbing Heating and Cooling Team.
02/05/21
 
No job too little. Can depend on quick response and Joshua was fast and very responsive to my problems. He was honest and informative about his profession.
Joshua B.
01/30/21
 
Had a water heater tank leak, Joshua came in and replaced the unit under warranty. Very professional, knowledgeable, and polite. Made no mess, didn't damage anything, and cleaned up perfectly. Completely happen with him and company.
Joshua B.
01/21/21
 
John worked on my heat pump unit. He was professional and kept me informed of what was going on. He was very knowledgeable regarding my situation and made it his personal business to see that my issue was resolved to my satisfaction. I appreciate the fact that he took personal responsibility to see that I was taken care of. He prided himself on customer service and the technical knowledge to address the repair. I would not hesitate to recommend John in the future.
John T., Vicky Y.
01/17/21
 

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