Brothers Plumbing Heating and Electric - Our Reviews
Overall Rating
(3373 Reviews)
(1416 Reviews)
(266 Reviews)
(17 Reviews)
(306 Reviews)
(910 Reviews)
(357 Reviews)
(15 Reviews)
(18 Reviews)
(9 Reviews)
(51 Reviews)
(4 Reviews)
(2 Reviews)
(1 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Brothers Plumbing Heating and Electric has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Absolutely shoddy workmanship. They do not stand by their work since once completed they walk away and leave you to fix their mess Jerid B. 06/09/21 |
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Completely overpriced. Called a local competitor and got the job done for less than half of Brothers Plumbing and Heating cost.
I was still charged a 59 dollar show up fee which was never mentioned before the service call.
Brothers wanted 515 dollars and the job took the competitor 28 minutes to repair at less than half the cost. Jeff J. 10/23/20 |
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They did a very good job. They were here when they said they would. They were very profisional Jerid B., Zach B., Javier J., Wendi Y. 03/26/20 |
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Having been excited to work with your company only to be so very disappointed. I dont appreciate the sales gimmick or the ploy to get my personal information. Please kindly remove me from your contact list. Aaron R. 11/25/19 |
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WORST experience and customer service EVER. I called to have them simply root out a sewer line. Tech called me with a $430.00 estimate to do the job. I told him that was way to expensive. He informed me not to fall for the other company's 'bait and switch' $99.00 special. I said I would not pay that much for a cleanout. He locked up and left. I called customer service to ask that they forgive the $49 minimum fee. They did not. I guess they feel once they have you hooked, you will pay - either not knowing any better (that they are ripping you off), or that you are already in it $49. TERRIBLE TERRIBLE way to run a company. Called Garvins Plumbing. Total Bill : $106.00. Robert M. 07/05/19 |
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WORST experience and customer service EVER. I called to have them simply root out a sewer line. Tech called me with a $430.00 estimate to do the job. I told him that was way to expensive. He informed me not to fall for the other company's 'bait and switch' $99.00 special. I said I would not pay that much for a cleanout. He locked up and left. I called customer service to ask that they forgive the $49 minimum fee. They did not. I guess they feel once they have you hooked, you will pay - either not knowing any better (that they are ripping you off), or that you are already in it $49. TERRIBLE TERRIBLE way to run a company.
Called Garvins Plumbing. Total Bill : $106.00. Robert M. 07/05/19 |
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You get what you pay for. Experience, Expertise, Guaranteed work. Rick and Chris did an amazing job installing a variety of items. Rick M. 04/04/19 |
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Ron was committed to doing the best for the customer; was willing to share his knowledge so that I could understand todays heating technology. I judged him very competent. Ron S. 01/17/19 |
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Aaron and his helper, were very courteous, efficient and clean. I was wondering how they keep so clean when all the places I'm sure they crawl into. Overalls in the truck maybe? I really was impressed and enjoyed the fact that they still had their sense of humor in the afternoon after what I suspect was a rough day. Aaron R. 01/09/19 |
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Tech was friendly and knowledgable!! Very helpful I'm diagnosing leak with water softener Jay O. 01/05/19 |
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Great service, very informative and helpful staff members. They communicate when a technician will be arriving and will immediately call with any delays. Aaron R. 01/05/19 |
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Zach was very professional and efficient doing our heater check today. arrived on time and completed the job quickly Zachary M. 01/02/19 |
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Jeff J and David S very professional, answered all questions, did a fabulous job! Will recommend Brothers to all. Thank you! Jeff J., David S. 01/02/19 |
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Daniel Tucker did a great job for us and went above the call of duty in getting our water heater back up and running. Whewww great to be able to take a hot shower again. Daniel T. 01/01/19 |
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(no comment) Jacob B. 12/31/18 |
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The technicians and professionals at Brother's Plumbing are outstanding. Their diagnostic services are spot-on, their professionalism makes them a pleasure to work with. They are always on time, careful not to drag in dirt, etc. from the exterior and clean up after themselves. I couldn't be happier. Made excellent recommendations for my sprinkler system that made it so much more efficient. Jacob W. 12/29/18 |
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Fast and efficient diagnosis of a plumbing leak and fix. Much appreciated. Aaron R. 12/29/18 |
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Mark was very helpful and knowledgeable Mark W. 12/28/18 |
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Mark and his assistant Jonathan from Brothers did an excellent job of servicing my furnace. They were on time, polite, efficient and knowledgeable. Thanks for great service!
Molly D Mark W. 12/27/18 |
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Johnny M was great to work with. Will definitely reccommend him to friends. Great guy to deal with in the sense that he was very personable and professional at the same time. Was even great around my 9mo baby girl who loved to smile at him. Johnny did an excellent job on the requested work. Fixed our problems quickly, explained what had happened and the work he did. Continued to explain the next steps that we would need to finish the remaining bathroom projects. I would have him back any time to work on my house. Thanks again Johnny, pleasure doing business with you.
Thanks,
Fletcher S Johnny M. 12/26/18 |
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Jeff is a great Guy! Very Detailed explanations, Great Work and Very Clean Work area.
If you are looking for someone to trust in your home this is they guy! Jeff B. 12/26/18 |
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(no comment) Ron S. 12/24/18 |
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Good, but would have liked to be shown the options for all furnaces that were available. Could there have been a less expensive option? Jake W. 12/21/18 |
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Jay did an excellent job replacing my previous water heater. He and Richard installed it higher than the old one so that more oxygen could enter it and the pilot light would no longer extinguish. Great job. Jay O. 12/20/18 |
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Zolie from Brothers Plumbing was here today, after having tried to resolve the problem of the pilot light on my fairly new water heater extinguishing several times. We hope that the problem has been resolved by his cleaning out the vents on the outside of the house. I trust Zolie completely and it is always a pleasure to have him in my home. Zolie B. 12/19/18 |
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Good job Tyson D. 12/17/18 |
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Ron was on time, polite, friendly and professional. I needed Brothers for a Sunday service call and it was as if it was a regular working day - no delays, no upcharges, etc. I will use them again, and will recommend them to anyone who asks Ron S. 12/17/18 |
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This is the second time that I have used this company with great results. They will continue to be my go to company for all of our plumbing needs. They are efficient, courteous, clean and reasonably priced. Thank you again for a job well done. Johnny M. 12/17/18 |
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Exceptional experience with Zolie. Showed up early and made sure job was done perfectly. Pushed through when he found an unexpected road block. Was extremely courteous and respectful of our home. HIGHLY RECOMMEND Zolie.
Jerid also provides exceptional service. Happily wore booties in the house and was patient to listen and answer questions.
HIGHLY RECOMMEND THIS TEAM AND BROTHERS PLUMBING!!!!! Jerid B. 12/16/18 |
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Javier did an awesome job with our electrical repairs and explained the repairs to improve our understanding. Thank you Javier J. 12/15/18 |
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Fantastic service by Troy! A true professional in diagnosing our problems and getting them resolved. Was a pleasure doing business with him and the entire Brothers Team. Troy M. 12/15/18 |
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Did a great job as usual. Really appreciated the hard wirk Zachary M. 12/15/18 |
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Exceptional experience with Zolie. Showed up early and made sure job was done perfectly. Pushed through when he found an unexpected road block. Was extremely courteous and respectful of our home. HIGHLY RECOMMEND Zolie. Zolie B. 12/14/18 |
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Robert and crew did a very good job of assessing the problems and we are at present awaiting the materials to solve and finish the job......Thanks!! Robert M. 12/14/18 |
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Zach provided excellent service today and as promised made me smile!
His service was professional and efficient. Gave me a great tip on where to purchase filters. Much Appreciated. Zachary M. 12/14/18 |
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Very efficient and friendly. Jay O. 12/13/18 |
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The technician was very efficient, on time, and professional. The problem was fixed in only a few minutes. Jeff J. 12/10/18 |
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I used Brothers for a sump pump replacement. Jeff was on time, professional and friendly, and answered all my questions. I feel confident I'll use Brothers for future services. Jeff B. 12/10/18 |
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Tyson did a fantastic job. He answered all my questions clearly and his work is very thorough and professional Tyson D. 12/06/18 |
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Quick, friendly, and effective! Rick M. 12/05/18 |
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Showed up one time, was courteous and professional. Only thing I would suggest is that service techs come prepared with service manuals when they know in advance the equipment mfg and model they will be working on. Herb B. 12/04/18 |
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(no comment) Robert M. 12/04/18 |
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Jacob was great! He was fast and efficient - and he got along very well with my dogs - even the one who has energy to spare. Thank you Jacob! Jacob B. 11/30/18 |
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Zachary Mora with Brother's Plumbing & Heating was able to quickly diagnose a furnace issue within 15 minutes of arrival when I explained the issue even through the furnace wasn't throwing out a fault-code. Would recommend to anyone out there. Fast and quality work with a 2-year warranty on the new flame sensor. Zachary M. 11/30/18 |
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Excellent job installing/replacing air conditioning unit. Very professional and knowledgeable. Jeff J. 11/29/18 |
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(no comment) Daniel T. 11/29/18 |
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Brothers Plumbing, Heating, and Electric came to the rescue. Our furnace was operating erratically over the Thanksgiving holidays. Brothers made time for us during this busy heating season to address and fix the problem. The heating technician, Ron, was thorough in explaining every diagnostic step he was taking in solving the problem. We appreciate the excellent service he provided us. Ron S. 11/28/18 |
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Fast and Friendly, helped with all issues quickly and no pressure. Zachary M. 11/28/18 |
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I recommend Javier as an electrical technician, he was very knowledgeable, professional & easy to understand when he conducted an electrical inspection on our home. I would definitely request him again for any electrical services I would need. Nick S. 11/28/18 |
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I recommend Javier as an electrical technician, he was very knowledgeable, professional & easy to understand when he conducted an electrical inspection on our home. I would definitely request him again for any electrical services I would need. Javier J. 11/28/18 |
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