Broadley's - Our Reviews
Overall Rating
(236 Reviews)
(106 Reviews)
(25 Reviews)
(51 Reviews)
(43 Reviews)
(11 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Broadley's has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Broadley's field service team includes Jason L., who helped install our new A/C compressor and wireless thermostat. He tested to make sure the new equipment was operating properly and made sure we knew how to use the app for our new thermostat. A strong team, offering great service. Broadley's Team. 08/17/22 |
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Broadley's installed a new A/C compressor and thermostat for us in a few hours, just a week after we requested the work. Bill H. was on time, explained the work, and gave us some tips on how to extend the life of our new equipment. Bill H. 08/17/22 |
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Tristan and Elliot recently installed a Navien combi boiler system. They were very professional and knowledgeable of the system, and very courteous. I could not have asked for a better team. They answered all my questions in detail. They also put everything back the way it was when they were finished. The area was left very neat and clean. I give them 5 stars. I highly recommend Broadley's. Tristan H., Elliott T. 11/19/21 |
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Provided excellent repair on pipes and drains. Very informative for future projects. Geoff S. 06/23/21 |
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Don l
was neat and clean did very professional work great job i am happy Don L. 05/25/21 |
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Don and Ryan did an excellent job installing our new AC and furnace. They were efficient and left the area very clean. I would definitely recommend Broadley's. Don L. 04/27/21 |
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Recently, my business contracted Broadley's to install a ductless system.
I had a great experience. It was smooth Installation process .
I would Highly Recommend this company to anyone is looking to install new air conditioning and heating equipment to choose Broadley's. They are a top notch company with top notch sales and install teams.
Mark went above and beyond in answering questions for me. Whether,
I had questions on the different type of equipment and the installation process, Mark had an answer and a solution. You were very integral throughout the whole process from day one.
I want to Thank Don L., Ray and Ryan for installing the equipment in my business. What a great team. They were very friendly, knowledgable and got the whole process done in a few days.
Broadley's will be my future choice In all my Heating and Cooling Needs. Don L., Mark P. 04/26/21 |
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Don L and Ryan were our service technicians. They arrived at our home at 5 am each morning and proceeded to perform their work in a quiet and efficient manner.
When we arrived downstairs (at a more human hour), we exchanged pleasantries and they had great customer interaction.
When the job was completed, Don explained the operating workings of our new hot water system in easy to understand terms.
We are very pleased with our new system. We would be happy to recommend Don and Ryan to any new customer.
5 out of 5 stars! Don L. 04/14/21 |
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Tristan and Elliott from Broadley's installed our new tankless water heater and removed the old tank. They were terrific! Thank you! Tristan H. 04/06/21 |
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Elliott and his team from Broadley's were polite, on time, and installed the new tankless heater in several hours. They explained everything easily and made sure the work site in the garage was spotless. Elliott T. 04/06/21 |
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Fast & neat installation. System working well. Friendly crew. Don L. 01/20/21 |
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Don and the Broadley team did a great job at 142 Rosemans Lane. A real nice custom install. Great work!! Don L. 01/13/21 |
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I used Don L and his team for the second time this year. He is the best. Ultimate professional and quality work! He installed my HVAC system a few months ago and it works perfectly and installed a water heater today. We will continue to use Broadly's for all of our Plumbing, Heating and Air Conditioning needs. Don L. 12/30/20 |
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Don replaced our 35 year old boiler with a new high efficient one. He arrived on time, explained exactly what he was going to do, answered all of our questions, and cleaned up after he was finished. Don L. 12/18/20 |
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no comment Don L. 10/31/20 |
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I was very pleased with the service I received from Don L and Eric. Both gentlemen were true professionals. They installed my furnace and central air conditioning unit confidently and according to factory standards. Kudos to the both of you!!! Eric E., Don L. 10/29/20 |
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Don and Eric were amazing. Total professionals and had the HVAC done in 3 days. Broadley’s has been around for over 50 years so I highly recommend this company for all of your energy needs. Don L. 10/08/20 |
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Don L. and Eric were great! Right on time, very helpful and got it done right the first time! Thanks Broadley's! Don L. 10/05/20 |
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We just had a heater and tankless water heater installed. Don, Bill, Eric & Dave came when they said. When they where done everything was explained and tested. The area was completely cleaned of all dirt and old materials. Joe the salesman was very helpful with our questions and pick. The Broadley team was very professional. Don L. 09/26/20 |
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Converted from propane to natural gas for the house. Clean and very respectful work, will be using them in the near future for more gas pipe work. Tristan and Elliott answered all my questions about converting and made this process very easy for me. Tristan H. 09/23/20 |
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I am so happy I chose to go with Broadley's! Joe the salesman is extremely knowledgeable and answered every question I had. Joe went above and beyond to come back the next day to make sure my system was working well and inspected my duct work to make sure is was properly sized. The 2 technicians that did the install, Jerry and DJ were great! The price was right within the options I was given. I highly recommend them, Jerry J., Joe P. 09/03/20 |
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Jerry and DJ were on time and very professional, cleaned everything up, very friendly and made sure all gas appliances were working before leaving. Thank you to Jerry and DJ and Joe Petrini for getting everything set up! Jerry J. 08/18/20 |
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Terrible service. They charged me $125 to send someone out only to tell me "I don't know how to work on this unit". Broadley's Team. 08/08/20 |
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Came out in afternoon to repair AC after calling in AM. Craig M. was very knowledgeable and repair in an hour. Now I am getting an updated thermostat installed next week. Broadley's Team. 07/23/20 |
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Had new heater and air conditioner installed... Eric and Don’t L were the service pros. Absolutely professional ...neat ....and clean. I have used Broadleys numerous times, never disappoints. Don L. 07/17/20 |
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Don L. and Eric arrived promptly, were friendly and completed the work with professionalism in a very reasonable time frame. Upon completion of the installation, Don explained the work that was completed clearly (easy to understand for a non-technical person like me). Eric E. 07/15/20 |
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Work to replace our water heater was done excellently by Elliott and the additional men sent from Broadley's. The efficiency and skill plus mannerly conduct of all employees who helped complete this job was top notch.
Bradley's is a number one choice! Elliott T. 07/02/20 |
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Our almost 21 year old hot water heater gave up the ghost Cory H. 07/02/20 |
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Jerry & DJ were fabulous! Their install was perfect; great service; a pleasure to have in our home. Thank you!! Broadley's Team. 06/29/20 |
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Great service! Always very quick to respond! Jerry & DJ were fabulous! Great Installers Jerry J. 06/29/20 |
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Thank you Jerry and DJ for the great job installing my new air conditioner. Everyone at Broadley's was great to work with for this job. Jerry J. 06/23/20 |
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Our Heating unit and AC completely died and we were referred to Broadley’s. They were AMAZING! We had new units installed within days. Jerry and DJ were professional, knowledgeable, and great to work with. I would recommend them to anyone. Jerry J. 06/05/20 |
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Don & Eric did an excellent job installing my new Combi boiler/HVAC hybrid system. Very professional, clean & neat, & courteous. Would definitely recommend them & Broadley's to anyone interested in HVAC work. Jeff Stuart Don L. 03/04/20 |
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Very satisfied with our HVAC installation. Your tech's were professional and your salesperson, Joe, was a pleasure to work with. Everything was done on time and at the price we agreed upon. I have used your company in the past and I am glad we contracted you for this project. Broadley's Team. 02/17/20 |
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Elliott is part of the team that is installing the new heating system at my home. Excellent workmanship, attention to detail, interesting in explaining what the work entails. All in all an excellent experience with a highly qualified technician. Tristan H. 02/13/20 |
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Lenny finelli charged me $125 cash on 1/28/2020 at 4:38pm for a diagnostic fee , he was supposed come back next day with the new part to fix my heater , never came back , when I made the appointment never was told the there was going to be a diagnostic fee , you guys should provide to your customers about your hiding fees THIS IS WHAT I CALL A REAL SCAM. Len F. 02/12/20 |
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I have been a customer Broadley's HVAC since 2015. I have found company to be very reliable. They respond on time.i have had both upgraded installation and service and I am very pleased with both service and installation department.My service technician Anthony meets all the qualifications. He is knowledgeable and attentive to servicing our HVAC.
Recently I have had two occasions to have Don L and his apprentice Eric do additional installations. New upgraded forced hot air heating unit last March and recently a tankless hot water system.
These two men are truly dedicated and knowledgeable in their craft and certainly an asset to Broadley's HVAC company. Don L. 01/30/20 |
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I have been a customer Broadley's HVAC since 2015. I have found company to be very reliable. They respond on time.i have had both upgraded installation and service and I am very pleased with both service and installation department.My service technician Anthony meets all the qualifications. He is knowledgeable and attentive to servicing our HVAC.
Recently I have had two occasions to have Don L and his apprentice Eric do additional installations. New upgraded forced hot air heating unit last March and recently a tankless hot water system.
These two men are truly dedicated and knowledgeable in their craft and certainly an asset to Broadley's HVAC company. Don L. 01/22/20 |
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It seemed to me they were not interested in repairing my unit but selling maintenance contract. The technician Chris wasn't knowledgeable about mini split units. A waste of my time and service call money. Do your homework before calling this company out. We are senior citizens that felt Broadleys was trying to take advantage of that fact. Shame on you all. Chris C. 01/16/20 |
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I just wanted to let you know how kind they were when they put my hot water heater in. They were so careful to keep my carpet covered and I sincerely appreciated that. Workers like that you don't find very often. Thank you! Dave C., Mike P. 12/01/19 |
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I would like to give a big shout out to Anthony Carbone who was out to service my Mitsubishi ductless a/c system on Friday, November 7th, in Ocean City. Anthony was very knowledgeable, and thorough. I was very happy with his commitment to give excellent customer service. Thanks again Anthony for everything. Anthony C. 11/07/19 |
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Thank you Anthony! Anthony C. 10/30/19 |
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Anthony was very efficient and thorough. He also came back to do an additional test within the hour of the original call. Anthony C. 10/29/19 |
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We just had a new AC/Heater system installed and from start to finish everyone we dealt with was highly professional and courteous!! We began the process dealing with Cory and ended the process with Don & Eric doing the install. I would highly recommend Broadley's for any and all your needs!! Eric E., Cory H., Don L. 10/25/19 |
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The service was performed perfectly, on time and efficient. Len is very courteous and I appreciate his service. Len F. 10/24/19 |
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I was very impressed with each step of the process, from working with Joe in Sales to the installation with Bill, Craig, Don & Eric. Don answered all of my questions thoroughly, and the whole crew was very neat and cleaned up everything post install. The whole process went very smoothly and perfectly. I had previously worked with Jason Keen, and appreciated his help in putting me in contact with Joe. I will be recommending Broadley's to my friends and family. Thank you! Joe P., Bill H., Don L., Craig M., Jason K., Eric E. 10/07/19 |
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Thanks to Broadleys and their team, starting with Cory for assessing the problem with the a/c and proposal to fix to the experienced installers , Don, Eric, Bill, Craig . They were neat, professional , efficient in every aspect of the installation. We have recommended to our family and friends who are ever in need of heating, air or plumbing needs. Eric C., Cory H., Bill H., Don L., Craig M. 09/22/19 |
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Great job on service today Chris C. 09/17/19 |
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My wife and I are extremely pleased with our new tankless Navien combination system that supplies hot water to our faucets and radiators. Don L. was very knowledgeable and was able to quickly and efficiently remove an old system which filled a utility closet and replace it with our new high efficiency unit that hangs on a wall. The quality of their work is first rate. Don and his assistant Eric were awesome. Don L. 09/07/19 |
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Bryan was helpful and knowledgeable. Bryan G. 08/26/19 |
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