Armbrust Plumbing Heating and Air Conditioning
381 S MAIN PL, CAROL STREAM, IL 60188
Phone: 630-668-6272
Website: www.ArmbrustPlumbing.com



Armbrust Plumbing Heating and Air Conditioning - Our Reviews

Overall Rating

20150 star rating
(4065 Reviews)
ReviewBuzz
11783 star rating (2381 Reviews)
Google
3085 star rating (621 Reviews)
Better Business Bureau
1305 star rating (261 Reviews)
Judy's Book
894 star rating (181 Reviews)
Facebook
1234 star rating (248 Reviews)
Yellowpages.com
15 star rating (3 Reviews)
Other
70 star rating (14 Reviews)
Yelp
723 star rating (146 Reviews)
Happy Call
40 star rating (8 Reviews)
Superpages
846 star rating (171 Reviews)
DexKnows
20 star rating (4 Reviews)
Yahoo
130 star rating (26 Reviews)
Citysearch
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Armbrust Plumbing Heating and Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Tom was prompt, friendly and fast at diagnosing the problem and implementing the solution. He explained everything involved and why I had the issue in the first place. He also came back when I had additional questions. Excellent service
Tom H.
10/02/14
 
Jeff did my annual furnace checkup and picked up cracks occuring in my heat exchanger tubes. Appreciate the clear and concise description of the problem, and facilitating prompt correction of the problem. The folks at Armbrust all real pros, trustworthy, and put your mind at ease when there is a problem.
Jeff B.
10/02/14
 
I was very impressed by the service we received from Armbrust. They clearly wanted our business, and as they have enough technicians were able to respond promptly. Other businesses we approached took days to respond back to us. I got the feeling they were too short-staffed. The bonus for us--the service was prompt and high quality.

10/02/14
 
We highly recommend Armbrust Plumbing, Heating & Air Conditioning. We have using them for over 18 years. We had a leaking toilet supply valve. Called Armbrust first thing in the morning and had Tom H. at our home by 10:30 am. He was able to identify and fix the problem immediately. He checked all our valves for good measure. He is professional, friendly, knowledgeable, and provided great service. Armbrust has always provided excellent, reliable service at a reasonable price.
Tom H.
10/02/14
 
Wonderful service I love Jeff and Pat!

10/02/14
 
Jeff Bizek
Jeff B.
10/01/14
 
Adam C did an excellent job the last two days! He explains what he will be doing clearly and explained the difficulty of a particular job. He is polite and considerate when dealing with both the contractor and myself. I plan on calling him again when I need a plumber in the house. Thanks Adam C. for your good work! Linda S.
Adam C.
10/01/14
 
Dave B is a consummate professional who installed a new furnace and AC unit for us. He is meticulous, very considerate and has deep expertise in HVAC. He kept us very informed throughout the process and took the time to make sure we understood everything he did and how the new system operates. We felt that Dave gave the installation the same level of care and attention he would give if it were for his own home. We highly recommend him.
Dave B.
10/01/14
 
We have been using Armbrust for many years and have always been pleased with all aspects of their services. Jeff has been regularly cleaning and maintaining our furnace and air conditioner. We have total confidence in our dealings with him! Also, Rhonda has been very helpful regarding all of our service scheduling!! Thank You Armbrust!

09/29/14
 
Very professional, and practical.
Dave B.
09/29/14
 
Dave B did a fantastic job putting in an HVAC system for us. Quality work, clean, quiet, polite. Thoughtful about where to position pipes to make the system work well for us and be visually appealing. He did a nice job with explaining how the system worked. The home inspector liked the thoroughness of the work.
Dave B.
09/26/14
 
We have used Armbrust for over 20 years, and cannot say enough about their expertise, professionalism, honesty and integrity. I especially like the fact we have the same technician most of the time, who knows the nuances of the system. Each and every technician on both HVAC and plumbing have been stellar. I can't say enough good things about this business!

09/25/14
 
Jeff always gives excellent service. He figured out the cost trade-offs and recommended a service plan that has turned out to be an excellent investment. Jeff has been to my house several times and is very thorough and professional. Calls first which I appreciate. Nice too!
Jeff B.
09/25/14
 
Great service

09/25/14
 
Jeff was great. I was on a conference call the whole time and he was quiet and courteous. Knew what he was doing. Furnace and filters were cleaned and checked in 50 minutes.
Jeff B.
09/23/14
 
Good friendly service, highly recommended
Dave B.
09/23/14
 
As always, Tom is a great service provider. Always professional and personable.

09/22/14
 
Patrick was very courteous and professional. He provided the service I expect from Armbrust - of the highest quality and above and beyond expectations - excellent! Thank you.
Patrick A.
09/22/14
 
Our family has used Armbrust Plumbing for many years. (Our personal favorite plumber was Denny.) Your service and excellence of work is beyond compare. However, I do feel that charging each customer $14 for 'fuel and consumables', formerly 'truck and tool', is out of line - especially when our home is <5 miles from the shop.

09/19/14
 
Tom H is an excellent plumber. He has taken care of many issues in homes that we own, He is always courteous and pays attention to details.
Tom H.
09/18/14
 
Dave B. was very professional, complete, well informed, and informed us at each step of the process. Complete outline of the process is on Super Page. Dave is a class act and a great Armbrust employee. We'll be signing up for twice annual inspections in the Spring. Feel free to call us then to set up times and dates.

09/18/14
 
Dave B. was very professional, well informed and kept us fully informed in every step from the initial inspection through the installation of our new furnace. He identified a part needed to solve a water leak, created a vent that was not installed by the builders, made a vent opening permanent to bring heat and air service to the second bedroom. Dave kept us fully informed at each step of the process and gave us a thorough explanation of the operation of the equipment and adjustments made to the Water Heater to make it more convenient. Dave B. is a very professional, thorough and clean operator. He is a class act!!!!!!!!
Dave B.
09/18/14
 
Dave B. was very thorough in preparing us for what to expect from his review of our Furnace and air conditioner inspection and repair needed. He put us in contact with John Reed to arrange for furnace replacement after explaining potential expense to repair current furnace. John R. identified closed vent that caused cold spot in 2nd bedroom and corrected. Dave B. installed Furnace, created vent connection and installed part to prevent leaks in Aprilaire unit. Very professional!!!
Dave B.
09/18/14
 
We have dealt with several plumbing companies in the past 59 years, and are very glad to have finally found the prompt and reliable service provided by Armbrust.

09/18/14
 
Fantastic company to work with. I will be using them for any future plumbing I need and so will my family and friends!

09/17/14
 
We will be moving from the area and are very grateful for all the wonderful service you have provided us....both plumbing and heating!

09/16/14
 
Tom H did a great job, in just an hour! Fixed a dripping outside faucet, checked a second one, and routed the laundry line in the basement. Very friendly and knew what he was doing.
Tom H.
09/16/14
 
Thanks to our service specialist Dave B for doing a wonderful job installing our new furnace! He was very professional and respectful towards us and our home. He took the time to cover all our floors to protect them from damage and dirt which was appreciated! Dave also was very helpful in taking the time to answer questions as well as walking me thru the operations of the furnace. Armbrust has gained our future business from here on out due to the great service we received. Thanks Dave B!!
Dave B.
09/15/14
 
Jeff does a spectacular job and has done work for me for several years.
Jeff B.
09/15/14
 
Airconditioner went out in a strange way. He quickly found a mouse nest in the outside unit where the mouse had bit through the relay wires. Quickly and cheaply fixed it.
Dave B.
09/13/14
 
Great company with a long history of quality service, glad to see the next generation is engaged and working toward the future.

09/12/14
 
We are grateful for the excellent service that Pat A. and others have provided through the years.

09/12/14
 
Had a sump pump issue in the am, called Armbrust immediately. Courteous office staff got me scheduled right away, provided a 2 hour service window (take that cable company!). Received a "heads up be there shortly call" and Adam Claus showed up on time at the earlier estimated time. Listened to my description of the problem, quick diagnosis and solution in place within 30 minutes. Professional explanation that you can understand. Left area clean and removed his shoes without being asked. Helpful discussion on repair vs. replace, honest with no hard sell! Armbrust is our plumber now.
Adam C.
09/10/14
 
Called Armbrust, looking to book a service call for a balky water heater ASAP. Courteous staff in the office got us scheduled the same day. Our technician was Jeff Bizek. He was very professional, polite, took his shoes off without being asked! Jeff scoped out the problem, fixed it in short order, and gave an explanation that I could actually understand. In addition to fixing and explaining the problem, Jeff gave us a recommendation on some things to think about in the near future, also suggested we think about a new water heater given ours is 15 years old. Did not feel like a sales pitch AT ALL, very honest and sincere approach. We recommend Armbrust.
Adam C.
09/10/14
 
I really could not be more pleased with the service, professionalism and follow up by Armbrust Plumbing Heating-AC. I can only say that it is SO nice when a company cares about their service and reputation. They obviously get that a good word of mouth recommendation it is the best marketing tool ever!!! We had 2 of ea. furnace and air installed, ugh! Dave B was just wonderful, timely, courteous and completed the job in less than the original estimate given. When does that ever happen?!?!?! I never thought I'd be happy to write a check.
Dave B.
09/09/14
 
We have been working with Adam C. for many years. Adam is very professional and takes the time to explain exactly he will do and also answers our many questions in a straight forward way. Some of our plumbing needs have been a bit complicated and Adam has always been a great problem solver and we have been more than happy with the results We always request Adam as he is our "go to guy" for our plumbing needs. I always tell Adam that I am happy to see him even though I am not happy about having a plumbing problem. Adam is a 5 star plumber.
Adam C.
09/08/14
 
I recently had a new water heater installed and yesterday Adam came out and replaced my main shut off valve. Adam also installed my water heater and he exceeded my expectations both times. I highly recommend Adam and the entire Armbrust team.
Adam C.
09/06/14
 
As always, excellent service. I love that Armbrust always able to work with me in terms of my schedule (ie; I work downtown, so they stay in close contact on the phone)

09/05/14
 
Friendly and courteous service. Answered any questions I had. Only did what was required to solve the plumbing problem efficiently. I was pleased with the results.

09/04/14
 
Dave did a great job. Resolved the problem quickly. Armbrust plumbing has top notch people. It seems that no matter who answers your call for service, the quality of workmanship is there. They are also a pleasure to deal with. Absolute top shelf company, and personnel.
Dave W.
09/04/14
 
When our air conditioning went out we were worried about the time it would take to get a repair person and the cost. We were pleasantly surprised when Armburst could send someone the same day. Jeff arrived on time. He diagnosed and fixed the problem in less than a half hour. He was knowledgeable about our unit and reassured us that the system was running well and not in need of being replaced. He also gave us recommendations on how to keep our machine running well. We will use Armburst in the future.
Jeff B.
09/03/14
 
Top-notch! Recommend highly!

09/03/14
 
We have had Armbrust Plumbing out on several occasions. Patrick is always prompt, knowledgeable and reliable. We always get great service!
Patrick A.
09/02/14
 
Tom H provided professional and technical service. I would highly recommend him and Armbrust Plumbing
Tom H.
08/29/14
 
Excellent work, very fast, explained what he was doing and why. It is a good feeling when you have a real pro do the work.

08/29/14
 
Tom was very professional and courteous, as usual. He graciously spent time discussing the problem via phone before coming to our house. He returned phone calls and arrived on time to do the job. He QUICKLY and accurately assessed and diagnosed the problem. He had to cut into the wall and the ceiling to assess and do the work. The cutting was minimized as much as possible and very clean from start to finish. He communicated clearly what he was going to be doing, and why. The "big" job didn't seem so big as he worked very confidently and efficiently. We have, and always will ask for Tom anytime we need work done. Who thought having a plumber come to the house could be such a pleasant experience! We HIGHLY RECOMMEND Tom! Don't lose this one, Armbrust!!
Tom H.
08/29/14
 
Adam was great at resolving our sanitary sewer backup problem; he was punctual, knowledgeable and patient in explaining the options, and then fast in solving the problem. If/when we need to repeat this process, we will request Adam again for his friendly disposition.
Adam C.
08/28/14
 
Adam Claus was friendly and very professional. He explained everything to us in great detail.
Adam C.
08/27/14
 
Dave W was able to respond to a double sump pump failure within an hour of my call. He didn't try to sell me a new pump -- found a piece of plastic preventing the pump from turning on. He located and fixed a leaking 45-degree elbow, replaced a broken hanger that was allowing a pipe to shake loose from a check valve. He recommended better check valves with screw-on connectors that cannot shake loose (and quietly close when the pumps turn off). Then he went outside and added a length of pipe so that the water cannot miss the underground extension. We only wish Dave W had done the original installation!
Dave W.
08/27/14
 
Adam C. does a professional job. He is knowledgeable, neat, and efficient in his use of time. I would certainly use Armbrust and Adam C. again when needed.

08/26/14
 

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