Armbrust Plumbing Heating and Air Conditioning
381 S MAIN PL, CAROL STREAM, IL 60188
Phone: 630-668-6272
Website: www.ArmbrustPlumbing.com



Armbrust Plumbing Heating and Air Conditioning - Our Reviews

Overall Rating

20150 star rating
(4065 Reviews)
ReviewBuzz
11783 star rating (2381 Reviews)
Google
3085 star rating (621 Reviews)
Better Business Bureau
1305 star rating (261 Reviews)
Judy's Book
894 star rating (181 Reviews)
Facebook
1234 star rating (248 Reviews)
Yellowpages.com
15 star rating (3 Reviews)
Other
70 star rating (14 Reviews)
Yelp
723 star rating (146 Reviews)
Happy Call
40 star rating (8 Reviews)
Superpages
846 star rating (171 Reviews)
DexKnows
20 star rating (4 Reviews)
Yahoo
130 star rating (26 Reviews)
Citysearch
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Armbrust Plumbing Heating and Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Bruce was awesome. Thanks you.

07/04/20
 
Lou arrived at the beginning of the stated window, was super friendly and diagnosed and fixed the issue efficiently. Thanks!

07/01/20
 
Bruce has been super helpful! Knowledgeable, skilled, kind, and professional.

06/26/20
 
Tom replaced a utility tub and faucet and fixed two outdoor spigots. I appreciated Tom's expertise on all these repairs and the answers to general questions I had about hoses and why they always seem to leak. I asked his advice about an upcoming bathroom vanity project. He explained what the plumber would do and also the best sequence of tasks to make the project easiest. He is efficient and knowledgeable and I highly recommend him.
Tom H.
06/23/20
 
Tom replumbed our master bath from a single sink to a double sink as well as replumbing for a new tub. The latter requires a faucet to come up from the floor where as the old tub had the water coming from a mixer in the wall. Tom's work was incredibly good and he was quick. His energy and quick pace is inspiring. But also he explains what he is going to do and is one of the most pleasant and communicative people I have ever known. He took a stressful situation and made it a pleasure. I will ask for Tom every time. I can't say enough about him. He got it all done in one day and for a lot less than we expected.
Tom H.
06/18/20
 
Tom just finished installing a new kitchen faucet for me. He did a wonderful job; explaining each action as he was doing it. He was very professional and personable. I felt complete confidence in the company I had chosen. Very glad I chose Armbrust. They service my condo association, so I went with them, but I think that was the first time I needed them in my own unit. He was also very careful about cleanliness in my home; along with completely cleaning up after he was finished. My kitchen is probably cleaner now than it was when he arrived. I had nothing but good things to say about Tom; until he was leaving; and I learned he was a Sox fan! Just kidding. We joked about my Cubs memorabilia on the wall. I would be pleased to have him in my home again any time. Mary ******
Tom H.
06/12/20
 
Alan ******* gave us immediate and excellent service. We had a clog in our kitchen sink drain on Friday evening. We called Armbrust at 8 pm, Alan returned our call immediately, said he was finishing a job and would arrive around 9 pm. He did arrive at 9 pm and had the job completely finished by 10 pm. He was able to clear the line, which was over 40 feet. He was efficient, explained everything to us, and he did a perfect job. Thanks, Alan!
Alan C.
06/08/20
 
We've had a great experience over the years. Recently, we had Alan Carlson install new sump pumps (a primary and battery backup). He was very professional, timely and thorough during the entire appointment. He took the time necessary to explain how to use the system and what to watch out for.
Alan C.
05/28/20
 
We were serviced by Tom H. He was prompt, thorough, and friendly. I highly recommend Tom and Armbrust Plumbing for anyone's household needs.
Tom H.
05/15/20
 
Lou did a good job. Fast and efficient.

05/12/20
 
Very professional and there attention to detail is impressive. Adam has helped us over the years for a variety of issues. He’s very good at identifying the problem and recommending solutions. He has a great communication style
Adam C.
05/11/20
 
Great service and pricing for our new air conditioner. I highly recommend ARMBRUST for HV/AC needs.

05/11/20
 
Bruce did a great job as always. Armbrust is a great local business.

05/10/20
 
Bruce arrived on time, he was quick, knowledgeable, and friendly. Great guy!

05/07/20
 
We have always trusted the Armbrust plumbers for years- since the 1970's when we first moved to the area and will continue to recommend them to others. The fact that they have been around so long is a great tribute to their knowledge, integrity and service. Keep up the great work you do!

05/06/20
 
Oscar is a truly a professional and knowledgeable technician. Makes our lives easy.

05/06/20
 
Very knowledgeable, friendly and professional

05/06/20
 
Experienced professionals providing fast and effective services! A bit pricey though..

05/03/20
 
Armbrust provides dependable on time professional service every time.

05/01/20
 
Adam is great, respectful, explains and does a good job.

04/29/20
 
Adam is always excellent.

04/29/20
 
Scheduling with Armbrust is quick and easy, and they called me when the tech was on his way. Adam was very professional and pleasant to work with. He knew what my issue was and my recent history using Armbrust's services for the same issue (over 2 years ago). Adam answered my questions and provided expert perspective on how certain things in plumbing are the way they are. He even gave me advice on what I can do to delay the next occurrence of my plugged up main drain pipe (it's an issue due to a "belly" in the 2" drain line that over time collects stuff that results in the kitchen sink backing up). When the job was complete he expressed his sincere appreciation for my business and asked if I felt the same, to which I said "yes".
Adam C.
04/28/20
 
Everything was done well. Bruce was meticulous and explained the situation. unfortunately, the issues are still present. Laundry, somewhat better, but would require exploring holes thru drywall to fix. Bath issue, holes or a new tub! The joys of home ownership!

04/22/20
 
Adam C is a very professional and capable plumber. He was on time and handled our issues professionally and expertly.
Adam C.
04/21/20
 
Great job as always by Adam.

04/20/20
 
Tom was great. He was efficient and explained all the work being done.

04/20/20
 
Alan is fantastic and honest. We trust him completely!

04/18/20
 
Great job, quality work, very professional staff.

04/14/20
 
Arrived on time and corrected the problem swiftly. Clean and efficient work. Louis V. did an excellent job.

04/14/20
 
Personable and professional. When we thought the job was finished and he went to verify we found another issue that he worked to quickly resolve.
Tom H.
04/09/20
 
Lou is the best.

04/07/20
 
Been using for around 30 years but now retired and on a fixed income. Can’t afford to pay extremely high hourly rate when can get the same services for much less.....

04/03/20
 
Alan was great; knowledgeable and professional, very trustworthy. Would use Armbrust again and recommend to others as well.

04/02/20
 
Your team always does a great job! And helped with warranty issues. You guys are the best

03/31/20
 
They diagnosed the problem (exterior sewer line break) and fixed it in under 4 hours.

03/31/20
 
Bruce was the best contractor I've ever worked with. He was courteous, personable, and professional and I had no doubt throughout the entire service call that he was providing the appropriate solution to my issues. His expertise ensured everything met code and saved me money compared to other providers.

03/31/20
 
I am very pleased with the service that I received from Armbrust from the top down. Everyone was very professional and very mindful of distancing during this corona virus pandemic and I thank them for that!

03/30/20
 
Both of the guys were great!

03/29/20
 
Bruce is Very professional and knowledgeable

03/27/20
 
We had a broken switch on the sump pump and were worried that no one would be able to make it to our house before the next rain. We called and a live person answered and set up the next day appointment. Adam ***** showed up on time the next day and was very nice in explaining the situation and our options with a new pump. He installed it the same day very quickly. Adam was very nice and professional and I recommend him amd Armbrust to everyone.
Adam C.
03/27/20
 
Have dealt with Alan before. Has always been very professional. Finished the job efficiently and quickly. Gave me info and options for a couple of other projects. Knows his stuff.

03/25/20
 
Everything about the technician and the response time of your company getting the part and installing it is commendable! And I appreciate the part being covered under warranty. However, the reason I would not recommend you to friends is your pricing. He was on-site both the first time and second time for no more than 30 minutes each time, yet we were charged for 1.5 hours of labor plus fuel which is at an all-time low! In addition, 30 minutes of labor is $129 when 60 minutes is $164. I can understand getting charged for the hour of labor, but $129 for 30 minutes seems exorbitant! That doesn't seem to compute and does not motivate me to call you again! For example, abt charges $169 to come out and diagnose the problem, then return with the necessary parts at no additional labor charge.

03/25/20
 
Always had good prompt service!

03/24/20
 
Bruce was a great technician. He was very professional

03/23/20
 
As always - Awesome !!

03/23/20
 
It took 3 times to fix the issue. It seems to be fixed now,

03/22/20
 
Perfect

03/22/20
 
Everything was handled very well. Armbrust Plumbers are people I trust.

03/19/20
 
Allen was informative and extremely professional. We have 2 dogs and he took the time to try and make them comfortable. He was diligent and got his work done quickly. If I ever have the need for a plumber again I hope I get Allen back out to the house!!
Alan C.
03/19/20
 
Bruce was helpful and pleasant and checked our Back Flow, which is required by the Village.We have confidence in the expert service we get from Armbrust!! Thanks!

03/15/20
 

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