Air & Water Quality
160 US Route One, Freeport, ME 04032
Phone: 2078659200
Website: www.awqinc.com



Air & Water Quality - Our Reviews

Overall Rating

2165 star rating
(436 Reviews)
Google
738 star rating (150 Reviews)
Better Business Bureau
513 star rating (103 Reviews)
Facebook
390 star rating (78 Reviews)
ReviewBuzz
504 star rating (101 Reviews)
Yelp
20 star rating (4 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Air & Water Quality has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Ken was fast, neat, knowledgable, and courteous. Businesses need more like him. A credit to his company.
Kenneth F.
11/15/17
 
Scott is thorough, professional and very knows every aspect about my water treatment system. I am always pleased to see him when he arrives to perform my annual system checkup.
Scott K.
11/08/17
 
BART was very professional and efficient working at our home. He took time to explain the radon system and was friendly and helpful.
Bart S.
11/08/17
 
Scott is a wonderful representative of Air & Quality. It’s always a pleasure to have him in my home, and I wouldn’t want anyone else!!
Scott K.
11/08/17
 
Scott K*** is an outstanding field service technician. He's helped us maintain our water system for a number of years, and we always appreciate his technical and customer service skills. Scott is a credit to Air & Water Quality!
Scott K.
11/07/17
 
Bart was here yesterday for an installation in our home. He was knowledgeable and professional. He made sure that I knew what he was doing and answered any questions. Very friendly and I felt comfortable with him in the house. We will highly recommend this company. The positive interaction started from the first phone call for an appointment , with Rod who came to look over the house, and Bart. Great people!
Bart S.
11/07/17
 
(No Comment)
Dean P.
11/06/17
 
Scott was friendly and very professional doing the maintenance on may Water System rust removal system. He took interest in a custom feature I had installed and made suggestions on how to improve it. Thanks, Scott.
Scott K.
11/02/17
 
Scott provided excellent service, and patiently explained what he did to maintain our water filtration system. Thank you, Scott!
Scott K.
10/22/17
 
Very pleased with field rep Scott K from Air & Water Quality in Freeport ME
Scott K.
10/21/17
 
Gary did a great job installing our radon mitigation system. There were some significant challenges to the job, and he overcame them all! He was friendly and helpful, and completed the work as promised. He also took the time to explain everything clearly.
Gary S.
10/19/17
 
Had my water treatment system serviced, Scott arrived and did a very good job! He cleaned very nicely before leaving and told me everything he did.
Scott K.
10/17/17
 
Got radon reducing system by them. Overall, good service. We did have one mishap after the system was installed but after being explained in "lay" terms of what the options were, we came to an agreement of how to improve the system. I think that explaining the situation before and after installation of the system if there is a concern is always better for both parties. I would recommend their service. Thanks.
Kenneth F.
10/07/17
 
Ken showed up a little before the scheduled appointment and went over the work to be done. Installation was quick and of professional quality. He also took the time to explain the equipment and how to perform the radon test. Overall, very pleased with the service and would recommend them to future clients.
Kenneth F.
10/05/17
 
Excellent customer service. The technician, Bill H., who installed the new filtration system did an excellent job and carefully explained how the system worked. Nice to see someone who takes pride in their work.
Bill H.
10/05/17
 
Had a Radon Remediation System installed today by Bart of Air & Water Quality and he did a fantastic job! He explained the entire process to me before he started and answered all my questions. Once complete, he once again went over the operation of the system and what to expect. Add to that, the work area was spotless! Like he was never there! Great job Bart! I would highly recommend Air and Water Quality for anyone having Radon and/or water issues.
Bart S.
10/04/17
 
Bart was vey professional and friendly. He has excellent workmanship and was very knowledgeable and answered every possible questions I could think of. He was very quick and left everything cleaner than he found it. I would highly recommend Bart and air &water quality to anyone! Thanks for you quick service and quality work!!!
Bart S.
10/02/17
 
Bill took the time to explain what he was doing ahead of time, and then to make sure we were completely satisfied afterwards. He made sure we were confident that we knew how to operate the system. The entire process of selecting, buying and having the system installed was quick and easy. Thank you to all the good people at Air & Water Quality.
Bill H.
09/29/17
 
Bart did a great job installing an air radon remediation system. He explained what he was going to do and then went about it quickly and efficiently. At the end he explained how the system works. I was fully satisfied.
Bart S.
09/25/17
 
Bart completely helped us out. He explained the entire process before launching into anything, showed us how to use the new equipment, and what to do in case certain situations arose. A million thanks!
Bart S.
09/25/17
 
Nate C. Was amazing! Was supposed to be at our house all day and instead was done installing and answering EVERY question under the sun we had by 12 pm. VERY friendly and easy to talk to with quick knowledge of the set up and how to know what to do if something is wrong. HIGHLY HIGHLY RECOMMEND THESE GUYS. ONLY COMPANY THAT IS A ONE TO ONE SYSTEM INSTEAD OF THE FOUR TO ONE SYSTEM. WORTH THE LITTLE EXTRA MONEY UPFRONT BECAUSE WILL BE SAVING AT THE END!
Nate C.
09/18/17
 
Bart did a great job - efficient, courteous, thoughtful answers to questions
Bart S.
09/17/17
 
Bill H. came and installed a water softening system in our home last week. He explained everything to us about the system. After he was gone you would never have known he was there. Very clean. We would recommend Air & Water Quality and Bill H. to any of our friends.
Bill H.
09/15/17
 
Bill H. installed a water softening system in our home last week. He was very professional and explained everything to us. Area left very clean. I would recommend this company.
Bill H.
09/13/17
 
I wanted to applaud and commend Bart, who visited my home to winterize the equipment and explained the way in which the water treatment system works. Some of my equipment needs to be replaced and I now know the reasons why. I am also grateful to Jayson M******* for quickly scheduling a second appointment to winterize the present equipment until we can proceed in the springtime with the necessary replacements.
Bart S.
09/11/17
 
Jesse was absolutely great. He knew exactly what he was doing and explained to me what the process was. And he is just a really nice guy on top of that! We are very satisfied with both our new water treatment system and the installation. Thanks!
Jesse C.
09/06/17
 
The service tech was professional and personable, The service provided was excellent. Very happy with the results.
Bart S.
09/02/17
 
Bart installed a water softening system in our home. He did a very professional job, and was very thorough in explaining the function and upkeep of the system. He left the space cleaner than he found it, and was a pleasure to work with.
Bart S.
08/26/17
 
Dean came to install a RO system and was well informed, efficient in his work, and patient with his explanations to me. A win/win all around! I would recommend his services to anyone seeking a true professional!
Dean P.
08/25/17
 
Bill Howard is a great technician. He explained our new water system in a manner that was easy to understand. I was very pleased with how he walked me through the details of the system.
Bill H.
08/14/17
 
(no comment)
Bill B.
08/13/17
 
We were so pleased with Air & Water Quality. They called right away, sent someone to help us understand what we needed to do, and then set up a day for the installation. It all went very smoothly and our system is working well.
Jesse C.
07/31/17
 
Bart was here to mitigate radon air. As expected, Bart was prompt, professional, friendly and helpful. My third interaction with AWQ and I'm delighted with their service.
Bart S.
07/27/17
 
Had a great experience with Bart and Gary (the electrician). Professional, friendly, knowledgeable. Explained everything that was going to happen, went over it when they finished, and asked if we had any questions. Outstanding people to deal with.
Bart S.
07/25/17
 
Bart was extremely knowledgeable and helpful. He was efficient and cleaned up once he was complete. Overall the experience was excellent.
Bart S.
07/23/17
 
Bart installed our radon remediation system, working in the attic on one of the hottest days of the year. He was extremely friendly, pleasant and professional. He took the time to go over the system with us and even gave us some tips on the well water treatment system Air & Water Quality installed for us the week before.
Bart S.
07/21/17
 
All of my interactions with Air & Quality have been fabulous. Today B*** installed a ******* heat recovery ventilation system for the reduction of radon into my 1803 house with very low ceilings (he is tall!). Bart arrived on time, explained everything that was going to happen, was cheerful all day and made sure that my cat and dog didn't escape while he was in and out of the door. The system installation required using existing old basement windows and Bart had all the tools with him to make the system work. I highly recommend this company, and if Bart installs your system I know that you will be pleased!
Bart S.
07/19/17
 
super awesome! friendly neat and fast. thanks. will be recommending you guys to everyone.
Bart S.
07/11/17
 
Air and Water quality's representative was on time and communicated with me prior to his visit. He had to extend the radon pipe through the roof and I sincerely hope he was well trained for that - because I didn't ask about it. Overall, if we don't have any leaks because of that roof penetration, I am completely satisfied with the service and would use them again.
Bart S.
07/05/17
 
Scott took the time to answer all my questions. He arrived on time as arranged and worked efficiently to complete the job. I have received consistently excellent service over many years.
Alan B., Scott K.
07/05/17
 
Great honest and timely service. Scott was great!
Bart S.
07/05/17
 
The team at Air & Water Quality are super! They answer all my questions thoroughly and the service provided is top notch! I'm confident that the air and water in my home is safe for my family. Thanks for the great service...our service rep, Alan, is fantastic!
Scott K.
07/01/17
 
(no comment)
Bill B.
06/30/17
 
Nathan was efficient, helpful and installed out system carefully. It was a pleasure working with him!
Nate C.
06/28/17
 
Project went exactly as explained prior to the work and couldn't be happier.
Gary S.
06/27/17
 
Professional, punctual and courteous service with useful advice on how to properly operate my system between professional maintenance visits.
Scott K.
06/25/17
 

Nate C.
06/24/17
 
Nathan has serviced our equipment for the past seven years. He works very efficiently, never leaves a mess, and is very personable. Very appreciative of his loyal service. Thanks
Nate C.
06/21/17
 
Bill was great. Arrived on time and quickly had the system installed and running. He explained its operation in detail and didn't leave untilI was comfortable.
Bill B.
06/20/17
 
Dealing with these men was so Easy. They both explained the product to me so I really understood the workings. Bill was efficient orderly and professional He checked and re checked. everything before he left. I am so pleased we have a company of this caliber in my area..
Rod C.
06/19/17
 

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