Air Experts Inc - Our Reviews
Overall Rating
(198 Reviews)
(198 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Air Experts Inc has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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The technicians were professional and completed their installation in timely manner. They were neat and Cleaned up after they were finished. Air Experts Inc Team., Amanda G. 01/15/18 |
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Kervin, the sales person just picked the boiler I had no idea what I was getting. Still waiting for my rebate paperwork was told by Sue it would take 180 day to get. Have had 3 tech's at the house and No one can find the problem. It's a real joke 01/10/18 |
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From the sales team to the installers all extremely professional. They took great care to be as neat as possible. Answered all my questions. Would highly recommend!! Air Experts Inc Team. 03/22/17 |
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They installed a new gas boiler. The experience from start to finish went extremely well. I am very happy with the boiler and their service. The couple of minor items that did require follow-up attention were handled in a timely, courteous, and professional manner. Air Experts Inc Team. 11/21/16 |
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The Air Experts Team was extremely professional when the installed my new Lennox heater. There was an unforeseen logistical challenge that popped up during installation but the team was able to solve the problem quickly and still finish on schedule. I would recommend Air Experts to anyone in the area. Air Experts Inc Team. 11/07/15 |
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The Sales guy didn't point out that EVENTHOUGH we weren't getting the system for onver a month (company backed up) that we would be billed the ENTIRE amount immediately. Upon learning this - the Office Employee in Accounts (?) was not very nice and understanding and got a little snappy with me causing me to be aggressive. The actual installer was AMAZING! Air Experts Inc Team. 08/12/15 |
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I contacted previous dealers prior to Air Experts. Time frame to installed units were 3 to 4 weeks longer then what Air Experts provided. Having a sick family member the wait time was a major decision maker on my selection. Air Experts were proficient and explain in detail the ins and outs of the complete system and what would be the best selection. Great Job. Air Experts Inc Team. 08/11/15 |
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After meeting with three Lennox dealers we decided to go with Air Experts Inc based on references etc. The dealer was very knowledgeable about all products and what would best fit our home requirements. The lead time we long, but then again it was the beginning of summer. The logistics department continued to disappoint with wrong install times and dates etc. That was made up for by the service technicians who were very good and worked very hard to get our new system up and running. I would recommend them again. Air Experts Inc Team. 08/11/15 |
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Air Experts Inc. installed our new Lennox system and we couldn't be happier with it. The whole process was so easy and we love the efficiency of the system. We've seen a nice drop in our electric bills! Air Experts Inc Team. 08/11/15 |
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They installed a brand new AC system and replaced my furnace. They were quick, they were clean, really great job overall. Air Experts Inc Team. 07/30/15 |
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I'm so happy with the unit want to kick my but for not having it done sooner Air Experts Inc Team. 07/27/15 |
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I had both a furnace and A/C unit installed which is a two day process and they came at the scheduled time on both days. They did great work, cleaned up afterwards and even offered tips. Air Experts Inc Team. 07/21/15 |
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Installed 3 units in one day. Amazing! Neat and no mess. Air Experts Inc Team. 07/16/15 |
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Neat & Clean install. Equipment worked out of the box. Also set up my existing Honeywell Humidifier to function with the iComfort Thermostat. Air Experts Inc Team. 06/02/15 |
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I have been a customer of Air Experts INC for almost 10 years and have never been nothing less than impressed with their demonstrated Customer Focus, attention to detail and unfailing responsiveness to our every question or request. It is truly a pleasure working with this outstanding organization. Air Experts Inc Team. 04/30/15 |
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Both the dealer and system have being incredible. Each person or team we had contact with came with great professionalism and were great at getting what we needed for our family. Air Experts Inc Team. 04/07/15 |
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We had Air Experts install our air-conditioning/heating and hot water heater. This is our first time using them and are very satisfied with their services. We would highly recommend their services. Air Experts Inc Team. 12/18/14 |
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We called Air Experts to explore options in correcting our cooling issue. Our old system would run non-stop, our house would stay hot...80-84 degrees...and our electric bills were $200-$300 during summer months...a unacceptable combination.
Our salesman was very helpful in explaining the technology available and explained why our old system wasn't cooling the house. He helped us choose the right system for our needs, explained what rebates were available to offset the cost, helped us calculate what our monthly savings would be in our electric bills, and how long it would be for the system to pay for itself. He even worked with Home Depot credit to set up our financing. Everything occurred as he had said it would. There were no surprises or additional costs. They even handled the permits with the township.
The person scheduling our install was friendly, helpful, and attentive. We were concerned about our floors, which are easily scratched. She worked with the project manager and install team to make sure they were properly prepared to protect our floors during the install.
Install went without a hitch. The team was friendly, explaining things along the way, and courteous. They came well prepared to cover our floors and completed the install without a hitch. Floors were unscratched, and our new system was up and running painlessly.
Our new system keeps the house at a consistent 72 degrees, as promised, even when outside temps reach the high 90s. The house is dry and cool, in fact, we now wear socks and often a light hoodie around the house. Our first electric bill came in $40 less than the previous month. The new system is already starting to pay for itself.
We have no doubt we made the right decision. Air Experts was the best! They are helpful, attentive, trustworthy and knowledgeable. Air Experts Inc Team. 10/15/14 |
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The installers showed up on time and replaced the equipment (furnace, AC & Water heater) efficiently; even though it took several days to complete the installation I was never without heat or hot water during the evenings. Air Experts Inc Team. 10/15/14 |
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We are and have been very satisfied with Air Experts. They respond quickly and provide professional service every time. Air Experts Inc Team. 10/15/14 |
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From the first visit, Air Expert offered the full product line in way that I did not feel any pressure to buy the Signature Series. I did buy the Dave Lennox Signture Series with the WiFi Thermostat. I love it!!
Air Expert did a great installation, submitted the paperwork for the state of NJ rebate program.
Installation was on schedule, well done and cleaned-up after all was finished.
Their tech came back to go over all the features and teach me about the maintenance and how to use the WiFi thermostat.
They even did an extra gas line for my patio grill, nice clean job.
Top Notch guys. Air Experts Inc Team. 10/15/14 |
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The team at Air Experts, Inc. were on time (very important), efficient, friendly, knowledgeable about their product, and cleaned up after themselves. I would certainly recommend them . Air Experts Inc Team. 10/15/14 |
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Overall I was satisfied with my AC system installation. The installation crew was not very familiar with the Lennox variable speed air handler that I purchased. It was not setup properly when the installation crew completed the initial system install. The variable speed air handler was blowing out air at a very high speed and very loud. Also the air that was being moved through the vents to each room was not very cold. The next day the installation manager came back to the house and determined that the variable speed air handler was not configured properly. It was only running at the top speed which was pushing air across the coil too fast and not allowing cold air to flow. The configuration settings were corrected and from that point on the variable speed air handler has been working fine. A minor incovenience that Air Experts fixed in a very timely manner. Air Experts Inc Team. 10/15/14 |
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These guys showed up when they said and finished just as scheduled. My home was left cleaner than they found it and the system was installed much nicer than I expected. Air Experts Inc Team. 10/15/14 |
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The entire process was excellent. The sales consultant was low pressure and took the time to answer every question I had. The installation team was also very professional. They finished the job in less than a day and explained the entire system to me. They cleaned up after the job and it was as if they were never here. Air Experts Inc Team. 10/15/14 |
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From the moment we were visited by our rep Doug Bondurant from Air Experts to the installation of our furnace and water heater, we experience nothing short of perfect service. Doug was knowledgeable, offered us all options, and explained everything in a very succinct way. The installation man was very nice and did everything he could to make the process smooth and without concern. We would definitely recommend Air Experts to anyone who is looking to convert from oil to gas or who wants to purchase a new furnace and water heater. Air Experts Inc Team. 10/15/14 |
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When presented with our options for different HVAC systems, each was explained in detail. We were supplied with all the pros and cons, energy savings, difference in functionality and features and which would help us achieve overall comfort at each price point. The installation was seamless with the install team working diligently to get the job done in the time suggested. And follow up consisted of the owner coming out to check the product and his team's work and making sure we were satisfied with everything. Air Experts Inc Team. 10/15/14 |
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Nice job. Job completed timely and have had no problems in the past month. Air Experts Inc Team. 10/15/14 |
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Air Experts Inc Team. 10/09/14 |
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Air Experts Inc Team. 10/09/14 |
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Air Experts Inc Team. 10/09/14 |
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Air Experts Inc Team. 10/09/14 |
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Air Experts Inc Team. 10/09/14 |
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Air Experts Inc Team. 10/09/14 |
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Air Experts Inc Team. 10/09/14 |
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Air Experts Inc Team. 10/09/14 |
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Air Experts Inc Team. 10/09/14 |
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Air Experts Inc Team. 10/09/14 |
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Air Experts Inc Team. 10/09/14 |
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Air Experts Inc Team. 10/09/14 |
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Air Experts Inc Team. 10/09/14 |
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Air Experts Inc Team. 10/09/14 |
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Air Experts Inc Team. 10/09/14 |
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Air Experts Inc Team. 10/09/14 |
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Air Experts Inc Team. 10/09/14 |
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