Air Assurance Company, Inc - Our Reviews
Overall Rating
(1111 Reviews)
(91 Reviews)
(787 Reviews)
(84 Reviews)
(103 Reviews)
(1 Reviews)
(12 Reviews)
(2 Reviews)
(1 Reviews)
(27 Reviews)
(3 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Air Assurance Company, Inc has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Steve is the best. Steve E. 03/23/16 |
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Rico was very professional and worked tirelessly to take care of a plumbing issue plus getting my air conditioning system ready for spring/summer use. I would highly recommend Air Assurance ,
Jacquelyn Franklin Rico Y. 03/23/16 |
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The people at Air Assurance, are very helpful and know just what to do and fix the problem, they are very easy to talk and explain everything to you , they take their time and do a great job. will always use them John J. 03/22/16 |
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Have used Air Assurance for years. Very pleased with there service. Mark S. 03/22/16 |
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Chris did a complicated plumbing job outside in the rain. He was excellent Michael L. 03/15/16 |
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Bill B. did an excellent job in our system check up, he was thorough and was very helpful.
Congrats to Air Assurance for having people like Bill B. on their staff, he makes them look even better. Bill B. 03/15/16 |
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Air Assurance was very helpful and sent Scott on a Saturday in a very timely manner to remedy a plumbing issue with our toilet. We appreciated his professionalism and his ability to answer questions posed by our four-year old granddaughter. Thank you again Air Assurance for coming to the rescue. Justin D. 03/14/16 |
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the team was excellent. clean, easy to speak with. they were not in a hurry,,, they did their job well. they have been here before,,, part of the family,,, thanks,,, Marquis R. 03/14/16 |
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We had an overnight plumbing leak pop up. John showed up within about 2 hours of my initial call. He was professional, personable, even while our two dogs were trying to interrupt his work, and did a great job getting our leak fixed properly and in a timely manner. We really appreciated getting the water stopped! John J. 03/14/16 |
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They always do a great job and the technicians are extremely helpful. Tony N. 03/14/16 |
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Great job---the jury is still out on the efficiency of my system and some problem solving, but I have been satisfied with the treatment I have received so far. Tony N. 03/09/16 |
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Marquis was our service tech. He immediately solved a problem for me by correcting how I had programmed my thermostat and thus, he restored the functionality of my humidifier. He then went on to thoroughly inspect my three hvac units and reported back on his findings. His knowledge, professionalism, and demeanor immediately earned my respect. He is obviously talented and well trained, which speaks volumes about his character and the character of Air Assurance. I was very pleased with the repairs and the results! Marquis F. 03/05/16 |
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The problem is NOT resolved! We keep getting air in the lines of our geothermal system. They were suppose to have the people call us that put the lines in the ground, but we have not heard from them, thus our system is bound to break down again. 03/04/16 |
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A supervisor should have come out to see the problem first, the young man that did the work was told over the phone what to do. All of the insulation and spray cans of foam has to be removed so that the job can be fixed correctly. I don't think I should have been charged for something that didn't work.
03/03/16 |
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I always trust this company to do what they come to do. I have had then as my heat/air and now plumbing repair for a long time. Michael L. 03/03/16 |
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Extremely knowledgeable and very friendly. Was completely comfortable around Corey and trusted him fully. Great man! Great employee! Thanks again! Corey F. 03/03/16 |
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Rico really knows his stuff. He took care of me and recommended products and service I will be needing in the future Rico Y. 02/26/16 |
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We have used air assurance for many years. They are truly a professional service. We have a all inclusive package with them and they have never failed to come to our house at the sight of any potentional problem with our heat and air, no matter the time. Day or night, holidays etc. Their staff is very knowledgable with all aspects of their services they provide. Brad M. 02/03/16 |
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Steve Erwin has been our technician for about 11 years. He's the best. We always request him. 01/19/16 |
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Steve has been our service technician for 11 years. We always request him. He is friendly, experienced, prompt and always gives good service. He's the best. Steve E. 01/19/16 |
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Extremely poor service! In December we called about water leaking from our first floor furnace. The tech searched and finally found a hose that had come loose and was leaking. He hooked the hose back up, the furnace worked and he said everything was fine.
This past Sunday morning, we woke to no heat on the first floor. Called for service and a tech showed up at 11:00a.He said that a relay had shorted out due to water build-up on it. he showed me the relay and sure enough, the plastic 'cup" on top of the relay was full of rusty water. This rusty, corrosive water caused the relay to fail.
We asked the tech in December is everything was all right with the furnace and he said that it was. Stupid us - we believed him! Apparently he didn't bother to check over the unit or would have seen the water in the relay and known that it would be a problem.
Air Assurance Service seems to be very lacking in thoroughness and professionalism. We will definitely call someone else for future service!!! Brad M. 01/18/16 |
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Corey did a great job, just like all Air Assurance techs. They are always courteous and capable. Wouldn't use any other company. Corey F. 01/17/16 |
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Accurate and efficient Company 01/14/16 |
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The gentlemen who check our heating/ac system are consistently courteous and efficient in getting the work done. Mark S. 01/08/16 |
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Scott did a good job on everthing I asked him. Justin D. 01/07/16 |
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Technician was professional and helpful and accomplished repairs as requested. Justin D. 01/06/16 |
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Mark does not give up until he has identified the problem and gotten it fixed. We can always count on Mark to take care of any problem we have. Mark S. 01/05/16 |
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Repair of my furnace was completed quickly and to our satisfaction. Mark Swanson was very thorough found the problem and waited for the parts to be delivered and then put it back in working condition. He stayed to verify that all was good and then did our fall preventative maintenance before leaving. I recommend him for any of my future repair.
Chuck Schiffli Mark S. 01/05/16 |
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Great job Bill 01/05/16 |
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Tony N. and Steve provided my service. They were on time, friendly and thorough. I would recommend them to others. Tony N. 01/05/16 |
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Once again, Air Assurance comes through to fix the issue with a fast efficient courteous people 01/05/16 |
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Outstanding. Friendly, efficient, competent. Rico Y. 01/04/16 |
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One Saturday morning last week I woke up to my furnace making a weird noise. Familiar with Air Assurance having weekend service, I called to see if they could send someone out. I was pleased to hear they would have Mark come out as soon as he finished his current service call. About an hour later, Mark arrived and determined I had a broken blower fan that would have to be replaced. Unfortunately, it was something that required a replacement part from a supplier that was not open on weekends. Mark said he would get the part on the following Monday and install it then. On Monday, He arrived with the new part, installed it...And no more problem! Mark S. 01/04/16 |
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01/04/2016 Most recent review We had to have a gas line moved for our gas fireplace. We were very pleased with the work that John J. provided, as well as how knowledgable and personable he was as well. Air Assurance always provides excellent customer service, whether dealing with office staff or service technicians. The technicians we've worked with over the years have been very professional and personable. Mark S. came and provided our maintenance this week. He went above and beyond to show me items of interest and made suggestions to ensure that our a/c unit runs at optimum efficiency, both for the short-term and for the life of the unit. As always, we were very happy with the service provided by Air Assurance. John J. 01/04/16 |
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We just had Bill B from Air Assurance out to service our heating unit in December. He is most knowledgeable and does a superior job. Thank you again! Bill B. 01/04/16 |
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Air Assurance is by far the best in Tulsa for install, repairs and service agreements. When the the best is in your back door why call anyone else Bill B. 01/04/16 |
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The service technician was unprofessional, had a terrible attitude and quality of work poor. The service that was requested/required, I question that he completed at all. Also, no equipment data sheets provided. 01/04/16 |
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It cost me a hundred dollars for find out I had a clogged faucet areator on the end of the spout. He was here less than four minutes. Can i be a plumber for you? 01/04/16 |
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Tech was friendly, knowledgeable and did a great job. 12/26/15 |
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Lady I deliver Meals on Wheels to is using Air Comfort or Air Solutions. She has been waiting 2 weeks for a part for her furnace. I told she should have called Air Assurance and sign up for the special plan we have. 12/21/15 |
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Kevin always does a great job when servicing any of our items that need attention. Came out to do Winter check and found the new water heater they had installed was leaking. Replaced the valve that was the problem. Always very professional. Kevin C. 12/20/15 |
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Always professional and answers all questions and explains exactly what needs to be done and how much it will cost. A pleasure doing business with them for many years. Bill B. 12/17/15 |
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Bill showed up at the time expected so that I didn't have to wait around 2 or 3 hours. I appreciate this punctuality very much. In addition, he was very knowledgeable of my HVAC system and did a thorough check. Sets my mind at ease knowing my system is in good shape for the coming winter. Bill B. 12/16/15 |
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I have always gotten good service from Air Assurance and this last time was not an exception. Rico Y. 12/16/15 |
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(no comment) Justin D. 12/16/15 |
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I recommend this company to anyone, they do a very good job. Nice friendly people, and if they make a mess I cleaned it up. Rico Y. 12/16/15 |
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I thank you very much for your fast service. And you're so friendly company. The man that came out was very nice and polite. 12/16/15 |
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I have been very happy with the service I received from Air Assurance. They were able to come earlier than the appointed time but they called first to see if it was convenient for me. I was given the technicians' name and he had identification when he arrived in a company van.He went about his job and explained how I could get a rebate and what papers I needed to send. Steve E. 12/15/15 |
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Great company, no complaints. Will continue doing business with them and highly recommend. Tony N. 12/15/15 |
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I will use Air Assurance from now on. They were very friendly, speedy, and professional. The gentleman that came to my home was friendly and explained everything that needed to be done. The only complaint I have is that some of the parts he needed I had already purchased so he could've used those. Other than that I have no complaints and was very pleased with their professionalism. Justin D. 12/15/15 |
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