ARS / Rescue Rooter Charleston - Our Reviews
* Total number of reviews and star-ratings are based on
data collected during the time period ARS / Rescue Rooter Charleston has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
Chuck was very professional, courteous, and knowledgeable. The appointment was on time and the office called to let me know he was on his way. I would recommend ARS to anyone. Chuck N. 04/15/15 |
|
|
|
Chuck arrived to replace a coil in our system. After an extensive review of our system he determined that our system did not have a leak due to the fact the system has not leaked since last July and the system was still fully charged. He took internal and external measurements to arrive at his conclusion. He also took the time to explain his findings. He was extremely professional, took time to put on footies, and was careful in caring the 8 foot ladder upstairs. Chuck N. 04/15/15 |
|
|
|
Roberto O. did an excellent job on servicing my A/C unit. He was very professional and explained everything about my system to keep it in top notch condition. We are now ready for this long and hot summer. Roberto O. 04/13/15 |
|
|
|
ARS Jonathan was very professional and knowledge about the units. Jonathan W. 04/11/15 |
|
|
|
Roberto was extremely helpful and polite. Great asset to the company. ARS has always fixed any problem I have had whether it's the AC unit or a plumbing problem. Roberto O. 04/10/15 |
|
|
|
Chuck did a great job. He diagnosed the problem quickly and resolved it !
Thanks also to the dispatcher. Chuck arrived just 5 hours after I had made the call on a Saturday morning. Chuck N. 04/08/15 |
|
|
|
Matt S was quick and helpful. Explained to me the situation and got me on the path to fixing the solution. Matt S. 04/07/15 |
|
|
|
in the last week
Doug (1806) provided excellent technical service and established an efficient home program. He provided his review data and the various options as well as their costs in order to give me the completed info to make a decision for an encompassing plan - both long-term and cost effective. Doug C. 04/05/15 |
|
|
|
Excellent unit check up. Tech knew what he was doing. Mannerly and respectful of the household. Like to have Matt back for this falls check out. Matt S. 04/02/15 |
|
|
|
Great guys, very professional Jonathan W. 04/01/15 |
|
|
|
Roberto was very professional and explained every step of the process. Very happy with the service. Roberto O. 04/01/15 |
|
|
|
CHUCK WAS PROMPT, KNEW HIS STUFF, SOLVED OUR PROBLEM IN MINIMUM TIME, AND WAS COURTEOUS THROUGHOUT.
i DO HOT PARTICIPATE IN ANY SOCIAL MEDIA SITE. Chuck N. 04/01/15 |
|
|
|
Extremely professional service. Prompt and efficient. Provided detailed explanations for the problems discovered and the best course of action needed to address. Chuck N. 03/30/15 |
|
|
|
Chuck was very professional, on time, found a electrical wire that was partially burned, saved me problem down the road. It pays to have a contract with your a/c company, saves you money down the road. Chuck N. 03/30/15 |
|
|
|
Roberto was efficient, knowledgeable, and early for our appointment. He made several recommendations that would require additional equipment and installation, but he also gave us several great tips for keeping our system primed and ready that will require nothing but a little more elbow grease on our part. I would definitely recommend ARS to any homeowner not only for HVAC issues, but as my go-to contractor for any work that I don't feel comfortable doing myself. Roberto O. 03/28/15 |
|
|
|
Roberto was very knowledgeable and professional. He ensured that our A/C unit and thermostats were working properly. Roberto took the time to explain everything he was doing and encouraged questions from us to make sure we understood how everything was working. He was very personable and took great time and care to ensure that his job was done properly. Roberto O. 03/27/15 |
|
|
|
From Jim in sales to Jon, Frank and Mauro everything went very smoothly and
timely. Everything was explained clearly and they took care to keep the house clean during installation. Jim C., Jonathan W., Mauro C. 03/27/15 |
|
|
|
Caleb did a great job fixing our bathroom plumbing issue - very clean, professional and efficient. Highly recommend him for any plumbing problems you may have. Caleb R. 03/27/15 |
|
|
|
Roberto was Great. very knowledgeable and friendly. Roberto O. 03/27/15 |
|
|
|
We bought a new home and had ARS do a checkup. The technician, Chuck N., was on time, very thorough and highly knowledgeable about all of our systems. He was polite and we were very pleased with our service call. We highly recommend him and his company. Chuck N. 03/25/15 |
|
|
|
Bruce Smith was awesome, friendly and knew exactly what he was talking about. Thanks! Bruce S. 03/25/15 |
|
|
|
Extremely professional service. Prompt and efficient. Provided detailed explanations for the problems discovered and the best course of action needed to address Bruce S. 03/25/15 |
|
|
|
Caleb Was outstanding. He was very courteous and knowledeable. Was a pleasure to have him as an installer. Caleb R. 03/24/15 |
|
|
|
Caleb was a pleasure to work with---very courteous and knowledgeable. It was a pleasure to have him as an installer. Caleb R. 03/24/15 |
|
|
|
Very professional and efficient. Went over everything thoroughly. Matt S. 03/23/15 |
|
|
|
Thanks to Chuck Norris (interesting since that's actually his name), we're quite comfortable again. He quickly diagnosed the issue and solved the problem. Chuck N. 03/21/15 |
|
|
|
Thanks to Chuck Norris (interesting since that's actually his name), we're quite comfortable again. He quickly diagnosed the issue and solved the problem. Chuck N. 03/21/15 |
|
|
|
Chuck Norris was extremely professional in every regard...a credit to ARS! Chuck N. 03/21/15 |
|
|
|
Roberto Ortiz was on time, wore shoe booties to keep my floors clean, answered all my questions in terms I could understand and serviced my 2 HVAC units in a very reasonable amount of time. I highly recommend him and ARS. Roberto O. 03/20/15 |
|
|
|
The install of our new A/C system went exceptionally well and we are looking forward to a energy efficient system for many more years giving us great comfort as a return on our investment. Jonathan W. 03/20/15 |
|
|
|
The install of our new A/C system went exceptionally well and we are looking forward to a energy efficient system for many more years giving us great comfort as a return on our investment. David J., Dwayne S., Linzell F., Mauro C. 03/19/15 |
|
|
|
Our Technician Chuck was very thorough . Just what you need. He explained what he was doing and anticipated issues. Thank you ! Chuck N. 03/18/15 |
|
|
|
A local favorite. Enjoyed Robert O and he was very pleasant . Will continue to use ARS Charleston! Roberto O. 03/18/15 |
|
|
|
Roberto is such a nice guy and tries very hard to please the customer. He listens, is respectful of me and my home and always happy. I trust his service. Roberto O. 03/15/15 |
|
|
|
Caleb R. From ARS Charleston came to evaluate a leak in my house. He was totally on point and gave me correct direction as to how to proceed. He was so respectful and knew his business. He took great care so that he left his work area clean and just like he found it. I hope you can be lucky enough to get Caleb when you call ARS. I will be sure to ask for him from now on. Thanks Caleb! You rock!!! Caleb R. 03/14/15 |
|
|
|
Roberto O. Is very professional and very polite. He has done our six month checkup several times. He does his job efficiently and explains what he finds so that I understand it. Very respectful of our home and property. I'm always pleased to see it is him when the van pulls up. Roberto O. 03/13/15 |
|
|
|
Ars is a reliable service provider. They stand behind their service and try to accommodate the client. Chuck N. 03/12/15 |
|
|
|
My husband thought Chuck was very knowledgable and professional. He explained what he would be doing and did it efficiently. He was courteous too! Any business would be happy to have an employee like Chuck. Chuck N. 03/12/15 |
|
|
|
Roberto was very professional, answered all our questions and gave us suggestions. Roberto O. 03/11/15 |
|
|
|
Doug was very efficient and knowledgeable. He was on time, completed his inspection promptly, and provided clear answers to my questions. Doug C. 03/09/15 |
|
|
|
Chuck arrived on time, was respectful of my property and completed the job professionally Chuck N. 03/05/15 |
|
|
|
This was our first experience with ARS since we took out an HVAC maintenance agreement. What a pleasant experience we had with Chuck Norris. He was very professional, on time, courteous and personable. He did a great job. Chuck is an asset to ARS Rooter Charleston. He was a pleasure to have in our home. Chuck N. 03/05/15 |
|
|
|
On scale from 1 to 10, Roberto O. was a 15. Roberto O. 03/05/15 |
|
|
|
Linzell andJosha installed a brand new HVAC system today. They were professional, informative, and willing to talk me through the process as well as what they were doing along the way. The system works great and they made me feel at ease about the new system. Linzell F. 03/03/15 |
|
|
|
Roberto was very professional in his introduction of himself, he asked me if I had any questions or concerns. He listened to me and addressed all my needs. Even though there was no need repair, he explained to me, in words I could understand, that the noises I was hearing was normal and why it made those noises. He also gave me recommendations about our allergy concerns. He gave me a pamphlet with products, explained each products function, along with pricing, warranty information, and an explanation of installation for us to consider. Thanks Roberto! Roberto O. 03/02/15 |
|
|
|
Robert did a great job of explaining what he was doing and showed exactly what we needed to do to keep our system running at top performance. Roberto O. 03/02/15 |
|
|
|
Excellent service by ARS and especially Roberto. Roberto was professional, knowledgeable, timely and courteous. He arrived on time, worked efficiently, kept me posted of progress and gave me a thorough out brief. I would be happy to have him come again. Roberto O. 03/02/15 |
|
|
|
Excellent service by ARS and especially Roberto. Roberto was professional, knowledgeable, timely and courteous. He arrived on time, worked efficiently, kept me posted of progress and gave me a thorough out brief. I would be happy to have him come again. Roberto O. 03/02/15 |
|
|
|
Jon and Frank dis an excellent and efficient job replacing our duct work. Both were very professional and courteous, while putting up with our dogs barking at the vents and floor. Excellent job and thank you! Jonathan W. 02/28/15 |
|
|
|
Excellent service. Fast. Accurate estimate. Was knowledgeable, polite, honest and considerate. Caleb R. 02/28/15 |
|
|
No affiliation exists between ReviewBuzz and any of the review site organizations
or systems listed on this page.