ABC Southwest Plumbing & A/C
1060 A Endeavor Court, North Vencie, FL 34275
Phone: 9418302102

ABC Southwest Plumbing & A/C - Our Reviews

Overall Rating

2259 star rating
(457 Reviews)
Better Business Bureau
51 star rating (11 Reviews)
364 star rating (74 Reviews)
434 star rating (87 Reviews)
1062 star rating (215 Reviews)
34 star rating (7 Reviews)
Judy's Book
90 star rating (18 Reviews)
179 star rating (36 Reviews)
45 star rating (9 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period ABC Southwest Plumbing & A/C has been using the ReviewBuzz system and may not directly match the data found on each public review site.

Our Reviews

Extremely disappointed with this company. I placed a service call because the fan on my A/C compressor stopped working. I had suspected the fan motor was defective but was willing to pay the service charge and get the entire system checked as well as getting the compressor repaired. The tech showed up on time and greeted me with the "Ultimate Advantage Club" service contract package before introducing himself. I explained the situation to him and after approximately 10 to 15 minutes he concurred the motor had failed and would check stock for a replacement. Having worked in the service industry for some 30 plus years I expected a repair cost of about $250.00. To my shock he sat with my wife and myself and hit us with a cost of $700.00 just for the motor. We then got the "well you know your system is older and anything else could fail at any time and "WE" recommend that you replace your entire system." I immediately knew this was a scam and told him we would make a decision and get back to him. (By the way, I am omitting his name out of courtesy just in case he was instructed to do this.) I outsourced the exact replacement motor, replaced it myself, and the system has been functioning perfectly for less than $200.00 !! Unfortunately because of this experience I will never recommend this company to anyone. I would not even award 1 star except for the fact this site requires something be checked or the review will not post.
David B.
So professionally friendly. I had a miscommunication with countertop installer and needed a plumber ASAP. Henry was there immediately and even available by phone to speak with installer on his way home. When installer still did not make correct faucet hole size, it meant another trip out for Henry. As soon as faucet hole was corrected, Henry was there ASAP. Many contractors have been to this house working on different projects. Henry and his team are 1 out 2 contractors who have done what they said they would, when they said they would. Many others on house projects are full of excuses. Thank you Henry and team
Henry C.
So professionally friendly. I had a miscommunication with countertop installer and needed a plumber ASAP. Henry was there immediately and even available by phone to speak with installer on his way home. When installer still did not make correct faucet hole size, it meant another trip out for Henry. As soon as faucet hole was corrected, Henry was there ASAP. Many contractors have been to this house working on different projects. Henry and his team are 1 out 2 contractors who have done what they said they would, when they said they would. Many others on house projects are full of excuses. Thank you Henry and team
Henry C.
Henry provides the best customer service possible. Immediate response and communicated throughout the entire process. He also was training a newer employee who also was outstanding.

We've used ABC Plumbing and air twice this year. Once for our new AC system and then today for a new water heater. They were helpful both times and honest as well. Wonderful company and thank you.
Tanner S.
I can not thank you enough for your efficient service. My new hot water heater is perfect. You saved the day. I will highly recommend your company to my friends. It was a pleasure working with you. Thank you again, Sincerely, Arlene

calming representative, I was extremely impressed. She assured me that the next tech that became available would come out to our home. They called us less than a half hour later and the tech was at our home 45 minutes later. Henry Cheely detected the problem and solution immediately. He did a super job and left the area clean and neat. I would definitely recommend Henry and ABC for any plumbing problems. *****
Henry C.
Fantastic service from start to finish. The person answering the phone was friendly and got me an appointment when I needed it. The day of appointment they called to say they could come earlier then the appointment time and I gladly accepted. The service technician Tanner S. is a Rock Star, very friendly and explained everything he needed to do to replace my 35 year old leaking outside water faucet. He gave me a fair price for the work. Tanner completed the work in a timely manner and the work he did was top notch. So if you need some plumbing done call ABC and if you can ask if Tanner can do the work.
Tanner S.
David B, arrived exactly when he said he would. The first time to diagnose the problem, the second time to install the part. He was extremely polite and knowledgeable and had the system operating in no time. I would highly recommend David B. and ABC Southwest Plumbing and A/C!
David B.
On 5/24/19 Service Technican David B. showed up to perform a tune up on my A/C David was very polite and courteous he explained everything he was doing in detail David went into detail about the benefits of being in the Advantage Club. Which because of David I signed up for David went above and beyond David is a asset to your company I hope you dont loose him. I even called the office and said I want to have David do all the services that we need. One more thing I want you to know David made me feel like i was family. I hope this gets back to David he deserves to be recognized for his kindness and professionalism. Get David a well deserved pat on the back.
David B.
On time, efficient and professional. Highly recommend ABC Southwest and Service Tech-Henry Cheely.
Henry C.
Henry Cheely did a great job. He did his job and did it right the first time. The tub runs free and clear. There was no standing water we had to deal with anymore. Has a appointment to come back to change some pipes.on Monday. I know the work will be done right.

(no comment)
David B.
(no comment)
Bryon E.
I was very pleased to find out that my first introduction to ABC Plumbing and Air Conditioning was to meet Henry. A professional with the drive to complete the work needed 100 per cent the first time. Henry has an honest direct approach that is refreshing and reassuring. I would highly recommend ABC Southwest Plumbing & Air Conditioning.
Henry C.
No one loves plumbing problems, but I do feel like this is my lucky day! Imagine this…….do a load of laundry, and it backs up in your shower and overflows onto your bathroom floor. Well, that’s what I encountered a few days ago. After a very quick Google search, because I did not have a previous plumber in my back pocket, I ran across ABC Southwest. After looking at their site, and reading over some of their information (i.e. pricing by the job….not price by hour, offering jetting services, and such glowing reviews)…. well, I had to give them a call. Savannah made a very favorable first impression. She was professional and personable. She assured me she would be able to get someone to my home later that same day. At this point, I had my fingers crossed that I had made a good decision despite such a quick decision to call them. From the very beginning once Henry stepped onto my property, I began to feel better. He let me talk through what was happening with my plumbing. I had a few other things happening other than the laundry water in the shower incident. I needed to know if any of this other stuff had a bearing on the immediate issue….and wanted him to have all the information to better help him assess the problem. He listened patiently. Bottom line, Henry knows his stuff. He was able to assess what he believed was happening. In this initial process, he helped alleviate some of my fears and gave me some confidence that I was in good hands. Here’s the concise scoop: Henry was professional, knowledgeable, and put up with numerous questions I had throughout the process My plumbing problem was solved in a very timely manner On the second day, Bobby joined Henry to assist. I found him to be very eager to help solve my problem. He was very courteous and pleasant. I have now found a business which I feel most comfortable relying upon in the future for plumbing and/or AC needs I did decide to avail myself of the Ultimate Advantage Club for 1 year. It not only saved me money on these initial plumbing services, but I’ve already received a call from ABC to schedule a checkup on my AC unit. I’m not expecting any kind of “up-sell” tactic on this because I did not feel any of that strategy with Henry. I did have to have a rather expensive process completed on my 1962 home’s sewer lines….(just over $2k). HOWEVER….when I saw what all was involved, I really felt like I got my money’s worth. It was a necessary undertaking, and as stated before, Henry kept answering my questions, giving me assurances that he was going to solve the problem, etc. I was more than happy having to spend the money to get this problem solved. Having plumbing issues…….BAD. Finding ABC Southwest……..VERY GOOD. I highly recommend ABC based on my initial interactions with them over the past few days. I never write reviews or give feedback. This time, I felt compelled to take the time in the hopes it helps someone else.
Henry C.
I have had 2 gentlemen come out for service. First to change our water heater (Tanner Feb/19) & one to have an inspection done on our A/C (David B. Mar/19) Both men were very respectful & courteous! Unfortunately our water heater broke and had to be changed. Our A/C unit was only having a check up (11 yrs old) but David B. gave us a quote for repairs & cost of new units. He did not push the most expensive unit on us which we appreciate his suggestion! Unit is being installed next day. Love the fast service as we are leaving to go back to Canada!

David B. was here and since I don't know much about a/c, he could have really ripped me off. Instead, he said everything was fine for now, I didn't need to do anything right away, and told me what ABC could do in the future for preventive and/or maintenance work. Wow - what a nice surprise. When I need a/c work or plumbing done, I will be sure to call ABC. Thank you for sending me an honest employee - I hope they are all like him!
David B.
Tanner was very courteous & efficient. Would use & recommend your Co. to anyone .

Very courteous & efficient technician. Service was very timely & well done. Thank You...............
Tanner S.
Tanner discussed my options and gave knowledgeable information regarding a new hot water heater. He was prompt, courteous and did a very good clean up. ABC scheduled my installation the day after I called and Tanner stayed till 6:30 to complete it for me that day. Thank you ABC Southwest Plumbing and Air Conditioning.
Trenton S.
Outstanding Service. We had our waste lines flushed out. Henry provided great customer service!!!! ***** *
Henry C.
excellent work courteous employees

on time, neat, excellent
Tanner S.
David has serviced/checked our A/C & furnace a few times. This check up, he also installed our new Nest thermostat. He is fantastic! He has always been on time, pleasant and efficient.
David B.
Very quick response time and quick repair time

Bryon and Trenton were fantastic. They arrived at the agreed upon appointment time and went right to work keeping me informed as to the progress along the way. The quality of their workmanship was superb! Very professional, engaging and knowledgeable! I am completely satisfied with my new ac system! Thank Byron and Trenton! ABC is the right company to hire for your ac and plumbing needs!

I recently had my a/c system replaced by ABC. Bryon and Trenton were fantastic! They arrived st the agreed upon appointment time and went straight to work. They kept me informed as their work progressed. Their craftsmanship was superb! I am completely satisfied with the job they did! Bryon and Trenton were professional, engaging and informative! ABC is the right choice for your a/c and plumbing needs. Thank you guys for a job well done!
Bryon E., Trenton S.
David Blagg was very helpful and courteous and explained the options that we had to remedy the problem in our A/C ducts.

David Bragg was on time, professional, thorough and friendly. He answered all my questions in a polite confident manner. He has been the one to service my AC before and he remembered the previous visits. All of this was done promptly and gives me confidence in the quality of his work and of the company. Thanks.
David B.
It's always a pleasure working with David Blagg as our A/C Service Tech. He always has a smile and presents his company very well. He really knows his equipment and we can always be assured our system is maintained to run efficiently. Thanks David for all your help over the last couple of years.

Tanner Schroll and Matt were very helpful, identified the problem and hopefully fixed it. I found the costs of repair a little high in relation to the hours worked.

Tanner was the perfect service person you would hope to find. If he is a representative of how your company always operates, you have a great company.

Tanner Schroll is professional, polite and efficient. I wish he did more than plumbing. There is nothing better than a reliable, articulate and thorough service person. He explained everything clearly, worked efficiently and left the work space cleaner than he found it. We couldn't ask for more. Thanks ABC and Tanner.
Tanner S.
Billy did the annual A/C Heat service, arrived on time, thorough check of system, made suggestions to improve performance and extend life of the system. Quite professional.
Billy R.
Outstanding customer service! Our new AC unit was installed and running in four hours.
Billy R., Bryon E., David B., Trenton S.
Great job done by Tanner and Billy
Billy R., Tanner S.
Tanner was polite, did great work, and was very neat cleaning up the job site! He explained all our options and was more than willing to offer us help with this job and any other plumbing concerns we may have now or in the future!

Always knowledgeable, courteous and on time. ABC Southwest, a very professional, honest company.

Henry could not have been nicer or more efficient. Very knowledgeable, helped reschedule HVAC service as well.

David B. has been prompt, knowledgeable and courteous on the many times he has come for our service calls. We highly recommend ABC Southwest whenever we can !

Busted my main water line with my lawnmower. Henry called me within 5 minutes of talking to the phone service. Was able to get to my house in about 20 minutes and went right to work. He reviewed the situation and gave me his recommendations and cost for the repair right away. He did a great job of repairing my problem and I would highly recommend ABC and Henry to anyone.
Henry C.
David Blagg was the HVAC tech who resolved our air conditioning problem. He arrived on time. His personal appearance and attitude were outstanding. Mr. Blagg explained the source of our problem and gave us several options to resolve the issue. As a customer, I believe we received value for our dollars. I strongly recommend David and his company.
Henry C.
Excellent! Friendly, timely and professional service. Henry did a great job helping us select, and changing out our old kitchen faucet. He took the steps to ensure that his installation was done correctly, and he even did a good job of cleaning everything up when he was finished. We have used ABC Southwest several times, and would highly recommend them and Henry to anyone in need of quality plumbing work.
Henry C.
Henry gave us an estimate, arrived on time, did the work efficiently & professionally. Very happy with the service.

Mr. Cheely did an excellent job replacing my old cracked and rusted pipes. And made sure the drain was clear to the road.

Henry did an awesome job. Very courteous to all that passed by. The job site was left clean. Very happy.

Florida as a "right to work" state has many handymen but only a few can produce finished professional work. ABC Southwest Plumbing & Air Conditioning has been the most reliable vendor thanks to Henry C. and his professional work. The City of Sarasota sent me a notice in September 2018 to install a back flow valve that should have been installed on our home prior to our recent purchase. ABC Southwest Plumbing dispatched Henry C. to evaluate and make a fair estimate to satisfy the city utility department. Again, Henry has performed his job with confidence that it would be completed within city specifications. Henry also extended his services since he was on site for a few days to install our new commode at no charge. I had a medical emergency during the project and the commode was not installed. Today, October 5, 2018 Henry showed up this morning to install our new European commode at no charge keeping his promise. You can not really say enough about a craftsman who performs his job with to confidence and quality. I rarely give recommendations because of some of the work we have had done by "handymen" but I must praise Henry C. for his honesty and integrity as a vendor representative.

October 2017 I was out of town and my plumbing backed up in the entire home. My wife was very upset and I called ABC Southwest Plumbing & Air. Henry showed up at our residency and walked me through what the plumbing issue entailed. Henry dug up our front yard and put a new sewer pipe into the city system. He reassured my wife that everything was addressed. The charge for this plumbing emergency was several hundred dollar below the other local plumbing vendors. I signed a 2-year service maintenance contract with ABC Plumbing for both my plumbing issues and air conditioning seasonal maintenance. Henry was there and we are confident in the work he did. The front lawn has heeled and you can not even notice where the digging occurred. Henry again assured us that the grass would grown back around the trench mark.
Henry C.
Service was quick and efficient. My service technician Henry Cheely was friendly and professional. He took the time to explain the problem and his recommended solution. I was very happy to have my leak fixed within 3 hours of detection. From the service call to the service every thing was great!
Henry C.

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