AA Service Co Heating & Cooling
550 Anthony Trail, Northbrook, IL 60062
Phone: 847-729-7889
Website: www.aaserviceco.com

Family owned and operated since 1965. 24-hour emergency service. Heating and cooling sales, service and installation specialists for residential, commercial, and industrial projects. Facility includes an inventoried parts department and sheet metal fabrication shop. Free estimates on installs.
Big enough to get the job done, small enough to care!

AA Service Co Heating & Cooling - Our Reviews

Overall Rating

23546 star rating
(4734 Reviews)
Google
5073 star rating (1018 Reviews)
ReviewBuzz
6723 star rating (1359 Reviews)
Judy's Book
916 star rating (185 Reviews)
Better Business Bureau
1560 star rating (312 Reviews)
Facebook
2282 star rating (458 Reviews)
Other
449 star rating (90 Reviews)
DexKnows
149 star rating (30 Reviews)
Yellowpages.com
30 star rating (6 Reviews)
Yahoo
459 star rating (92 Reviews)
Superpages
1372 star rating (275 Reviews)
Yelp
3578 star rating (718 Reviews)
Happy Call
945 star rating (189 Reviews)
Kudzu
10 star rating (2 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period AA Service Co Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Completely satisfied with AA Service! This was my 2nd time using their service company to fix some inconsistencies on our furnace. Their technician, Jim G., had come out a few years ago and did such a thorough job cleaning our furnace and patiently explained so much about my furnace, and he got it running so well. He even left notes on our furnace about what he did last time and some potential things to keep an eye out for in the future. So when my furnace was acting up again, I didn't even consider calling anyone else. Jim came, and again cleaned it up really well and got it running smoothly. I love how he explains everything, and lets me know about parts that can be replaced or may need to be replaced soon, but doesn't pressure me to do so. Jim G. is very professional, courteous, and knowledgeable, and I definitely recommend him for your service needs.
Jim G.
01/28/13
 
Jeff C. made common sense and cost effective suggestions about how to maximize the performance of my system. He answered every question I asked with an easily understandable description. I have used AA Service since I bought my house four years ago and I have shopped around quite a bit. You are not going to find a better deal with any other company.
Jeff C.
01/28/13
 
Jim was very courteous and did a good and thorough job servicing my furnace. He showed up at the time scheduled so I didn't have to wait around for most the day.I had also mentioned to him that we had an occasional smell of gas. He was able to trace it to an old gas valve that was leaking. He replaced it with a new one. I was very happy with the service.
Jim S.
01/28/13
 
Ralph C. was incredibly thoughtful and careful with my house as if it was his own. From the booties he put on to moving my grandmother's mirrors out of the way, he was very careful. Ralph was also amazingly polite - no small thing in this day and age. And most importantly he knew his stuff with my furnace. He wasn't happy about the venting - it required adaptability and resourcefulness to fix it to the level that he was satisfied for our safety. Someone with less experience and personal investment would not have been able to fix it. This is a man who cares about what he does. That's the kind of person want taking care of my home. I felt confident in his work. I'm a very happy customer!
Ralph C.
01/28/13
 
AA has always given exceptional service, and Jeff C was great. He was right on time, professional, and gave me lots of information about my furnace options. Been a very satisfied customer for 13 years.
Jeff C.
01/27/13
 
Knew how to figure out problem. Knowledgable technician. Friendly and easy to understand. Has good knowledge of HVAC systems. Will order parts & fix problem. Very professional. Good company.
Jeff C.
01/26/13
 
I have been using AA Service since I moved into my current house. The staff has always been very consistent and reliable. One of their best assets is that their technicians and installers are knowledgeable and detail-oriented. On one occasion, I had a part replaced on the furnace. The technician made the repair and stuck around to watch the unit run for a bit and verify there were no leaks and everything ran smoothly thru all stages. This was the last call of the day (around 8PM) and I am sure he wanted to get home, but he made sure everything was 100% before leaving. While he was waiting he notice the humidifier wasn't running (not related to the repair) and unclogged the water line as well. I have also had AA replace my whole system, and the job was done very well. Clean install, full diagnostic, and respectful of my house (booties, good cleanup, all mods were carefully done) In short, I wrote this review because AC/heating repair can be expensive, and it is good to know which companies are trustworthy to do a good job.
Ralph C.
01/25/13
 
Petr explained the problem and now I understand where I stand. He was courteous. I appreciated his service.
Petr G.
01/25/13
 
Repaired our roof top heater. Scott S. was accommodating, courteous, and knowledgeable. Would recommend the company and Scott S. to anyone. Great company and the people.
Scott S.
01/25/13
 
HAVE ALWAYS HAD GREAT SERVICE!! JIM HAS BEEN TO OUR HOME SEVERAL TIMES-VERY EFFICIENT!!
Jim S.
01/24/13
 
Jeff C. did a great job diagnosing and solving a couple of issues with my furnace. Really appreciate his efforts.
Jeff C.
01/23/13
 
Mark M. From AA Service performed a major rework in our hot water supply system adding to tanks and upgrading our snow melt system. He was polite and knowledgeable, the work was done quickly and cleanly. If you are looking for good service I would highly recommend Mark M and AA Service. Thanks Mark!
Mark M.
01/23/13
 
Re: Your installer Dave A We have had nothing short of 5 star service with AA for the past 15 years. We just had our second central air installed by you and Dave installed the first one as well. He is very knowledgeable and courteous and has excellent people skills. He had our unit installed within 5 hours, laid down tarps on the carpeting and stairs, patched a crack in the plaster in the ceiling and vacuumed up the carpeting after pulling up the tarps. 5 STARS FOR SURE
Dave A.
01/22/13
 
Ted T. did a great job. It's nice to run into someone who seems to enjoy his job, is pleasant in disposition,and competent. He unhesitatingly offered advice and assistance on several matters beyond the sphere of performing a furnace checkup. Heck, I would let Ted babysit for my grand kids (if I had any).
Ted T.
01/21/13
 
I have had AA come to my house to service my 5 furnaces. I had Ralph, Jeff, and Scott on different appointments. To a person they were extremely professional, competent, friendly and thorough. It was a totally positive experience with each of them and their company. I have been searching for a long time for a servicer that I could rely on. I found them. I will engage them to do my air conditioners in the spring. I completely and enthusiastically recommend them.
Ralph C.
01/19/13
 
Semi annual service on our system. Jim G. the technician did a great job, on time, knowledgeable about our system. Would recommend him to anyone. We have been AA Heating customers for 15 years, two homes and two new systems. They are the BEST.
Jim G.
01/18/13
 
Jim G. serviced my furnace this morning. He was extremely polite & very helpful in answering my questions! I have been using this company for over 20 years dating back to when they were called Shavitz in Skokie. It's because of great people like Jim G. that I continue to use them. Thank You!
Jim G.
01/18/13
 
We have used AA Service for years and have always been happy. They are honest and pleasant. I highly recommend them!
Jim S.
01/17/13
 
Ted was outstanding. He is the best technician we have had. He was proactive, knowledgeable, and courteous.
Ted T.
01/17/13
 
Jerry was on time and did a great job, he was in and out quickly. Would recommend him anytime
Jerry W.
01/16/13
 
AA Service came to my attention when I needed some routine maintenance on my HVAC. Jim S. has provided GREAT service and I always ask for him. He is diligent and hard working and always has my best interests in mind when providing HVAC service. Why look further when you know that you have a good deal going. Try AA Service for all your Heating & Cooling needs.
Jim S.
01/16/13
 
AA Service came to my attention when I needed some routine maintenance on my HVAC. Jim S. has provided GREAT service and I always ask for him. He is diligent and hard working and always has my best interests in mind when providing HVAC service. Why look further when you know that you have a good deal going. Try AA Service for all your Heating & Cooling needs.
Jim S.
01/16/13
 
AA Service Co is really great firm to use for all your Heating and Cooling needs. This was our first experience using AA Service Co and we already signed up for their yearly service. Jim S was our technician. Jim S expertly answer all our questions. He even found a problem which our previous heating contractor had totally missed completely. We are trilled we finally found a heating and cooling company we can trust not to rip us off with unnecessary repairs. We will highly recommend this company to all our friends.
Jim S.
01/16/13
 
Have been a customer for many years and the service has always been prompt and well done. Any issues are always followed up to may sure all is well. I would also like to comment that one of the service techs -- Tim Bryant has always been outstanding and professional when handling any service to our system. Our thanks to AA Service and all the staff
Tim B.
01/16/13
 
Phet X. was very courteous, professional and a good communicator. He showed me a problem we had with the furnace, explained why it needed to be repaired and then quickly went about correcting the problem. I appreciate his pleasant and straightforward approach. Ruth Harding
Phet X.
01/16/13
 
Mark came to service our snow melt system on our driveway. Since our drive has a fairly steep pitch down to the garage, a properly working snow melt system is necessary. (Okay, it is also really nice not to have to shovel.) Mark is familiar with our system, and he is a true professional. He is prompt, tidy, respectful, trustworthy and has an easy way of dealing with people. Most importantly, he knows how to make sure everything is in perfect running-condition before he leaves your house. Mark M. is your guy!
Mark M.
01/15/13
 
AA Service is excellent. I called today because our boiler was out. (We have 3 heating systems that are complicated and Petr keeps it all straight.) They were able to make a few adjustments in scheduling and he was at our door in 20 minutes. Petr knows his stuff and is kind, professional and always explains what he is doing. I highly recommend him and AA Service.
Petr G.
01/15/13
 
Tim has been servicing our heating & a/c for a long time. We always request him. He s on time, does great work, and gives good advice on how to keep our systems running well.
Tim B.
01/14/13
 
The survey is very complicated.You should simplify the questions, and realize that many of your customers don't have facebook

01/14/13
 
Already filled out the long version of this survey with glowing review. Not quite sure why this short version? Already have appointment scheduled for estimate on new units, so no need for contact.

01/12/13
 
Knowlegable, copmpetent, friendly, clean and punktual
Sonny K.
01/11/13
 
Jeff C. was VERY professional and pleasant to deal with. Your office staff kept me informed every step of the way. No doubt.....you're the BEST! Service,professional-ism and excellent prices too! Ethel W. Mundelein, Il
Jeff C.
01/11/13
 
JERRY W ... MY SERVICE SPECIALIST, WHAT A GUY. VERY PROFESSIONAL, VERY KNOWLEDGEABLE AND PAYS ATTENTION TO DETAILS. MY NEW GO TO GUY. THANKS A MILLION!!! -WALE OGUNKOYA
Jerry W.
01/10/13
 
Very professional as always. Great company to do business with.
Jeff C.
01/10/13
 
These guys were so nice and efficient. They seemed very trustworthy and found their way around our complicated system without any problem. They also recommended some things that nobody had recommended before. I would highly recommend them.
Jeff C.
01/09/13
 
If the need arises you'll hear from me again!

01/08/13
 
Petr is prompt, courteous, and knowledgeable. He does good work.
Petr G.
01/08/13
 
We have been longtime customers of AA Service, so when it came time to replace our heating and airconditioning unit (even AA can't keep them running forever!) we were confident that we were dealing with the best. They provided many options and all the information we needed to choose the best equipment for our needs, at the best price, and be in compliance with the 2007 energy bill that goes into effect May 2013. The installation was quick and efficient and their professional installers were personable, knowledgeable and and kept our home clean throughout the entire process.
Eric S.
01/07/13
 
Petr G did an excellent job and was very peronsonbale and knowledgeable.
Petr G.
01/07/13
 

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