AA Service Co Heating & Cooling
550 Anthony Trail, Northbrook, IL 60062
Phone: 847-729-7889
Website: www.aaserviceco.com

Family owned and operated since 1965. 24-hour emergency service. Heating and cooling sales, service and installation specialists for residential, commercial, and industrial projects. Facility includes an inventoried parts department and sheet metal fabrication shop. Free estimates on installs.
Big enough to get the job done, small enough to care!

AA Service Co Heating & Cooling - Our Reviews

Overall Rating

23546 star rating
(4734 Reviews)
Google
5073 star rating (1018 Reviews)
ReviewBuzz
6723 star rating (1359 Reviews)
Judy's Book
916 star rating (185 Reviews)
Better Business Bureau
1560 star rating (312 Reviews)
Facebook
2282 star rating (458 Reviews)
Other
449 star rating (90 Reviews)
DexKnows
149 star rating (30 Reviews)
Yellowpages.com
30 star rating (6 Reviews)
Yahoo
459 star rating (92 Reviews)
Superpages
1372 star rating (275 Reviews)
Yelp
3578 star rating (718 Reviews)
Happy Call
945 star rating (189 Reviews)
Kudzu
10 star rating (2 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period AA Service Co Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Petr has serviced our air conditioning and heating systems for many years. He is forthright about what needs to be repaired, replaced or what still has some life in these systems. He is reliable and knowledgeable. He is sensitive to working in the house as he puts on booties every time he comes in from outside when checking the air conditioners. I trust his professional opinion.
Petr G.
04/16/13
 
Great service, professional and always on time. I always request Jeff C.
Jeff C.
04/15/13
 
Everyone from AA that has come to our home has been wonderful. They, as Kraig is, are all very courteous, knowledgeable, professional. Service is great as well as people on the phone. So glad we switched to AA!! Thanks to all!
Kraig H.
04/15/13
 
Jeff C is an outstanding employee from AA service. He had to reconnect our air conditioner today. He was willing to explain everything thoroughly to me so I would understand the work and charges. He was professional, effective and efficient in his services. He was friendly first thing in the morning and willing to go beyond his job when i asked him to wait one minute to get my husband on line to assure all was okay with our reconnection. He was nice to my pet, who is an old cat who got in the way when talking to him. It's so nice to know AA Service has employees like Jeff C, especially in this day and age when you have to be careful who you let in your house. I do appreciate Jeff C making my work morning run smooth while he was working on the reconnection. He should be rewarded for his professionalism. Nice to know there are still service men of his friendly, professional, trusting nature.
Jeff C.
04/15/13
 
Jim G was at my home for over an hour this morning for a routine a/c maintenance check up. He was very thorough, described all the checking he was doing, and clearly explained the maintenance and new part that was needed. He was efficient, courteous, made sure to not get the house dirty, and was a pleasure to have in my home. His visit is what I have come to expect from all the AA employees that have worked on my furnace and air conditioner. They always provide a clear explanation of costs and services needed.
Jim G.
04/15/13
 
As part of the annual condo maintenance check, Jim G arrived at the appointed time period. He was courteous, clean and professional. He ran through his check list making sure that everything is in good work order. He politely asked me if I know how to change the batteries of the thermostat unit. I am pleased with the service.
Jim G.
04/15/13
 
Kraig is a wonderful employee. He was timely and answered all questions. He took the time to complete the job thoroughly.
Kraig H.
04/15/13
 
Ted T. was an outstanding technician. He was punctual, thorough and always has an upbeat, cordial personality. He has serviced our HVAC several times. Thanks Ted, it is pleasure to do business with you and AA.
Ted T.
04/14/13
 
Job well done ! The Technician was competent, curteous, and communicated well. I was pleased with the experience.
Jim S.
04/14/13
 
Petr is our service technician. He's great. Very knowledgeable with a funny, dry sense of humor. Since AA Service came to our home and did a total overhaul of our heating and air conditioning needs, I am no longer throwing money out the window. You guys are the best and I recommend you to everyone I know.
Petr G.
04/14/13
 
Thanks, Jim. Great job, as always!
Jim G.
04/13/13
 
Ted T. was an outstanding technician. He was punctual, thorough and always has an upbeat, cordial personality. He has serviced our HVAC several times. Thanks Ted, it is pleasure to do business with you and AA.
Ted T.
04/13/13
 
I have had nothing but great experiences with AAService. I initially called them for a furnace problem on a Sunday, and they were able to come within a couple of hours. Since then, I have had their service contract and they maintain my HVAC each spring and fall as needed. I trust their recommendations 100%, and their service is always prompt.
Jim S.
04/13/13
 
Jeff is a great technician. He is always on time and is clean and neat. He is also very informative and helpful. I appreciate his hard work and AA Service is always great.
Jeff C.
04/13/13
 
I am on a maintenance contract with AA Service Co and have always found them prompt and reliable. Jim S has serviced and repaired our HVAC system since 2010 and he is polite, informative and good at explaining any issues with the equipment. I would not hesitate to recommend them as a company.
Jim S.
04/12/13
 
Petr does an excellent job. We always request him as our technician. He is very thorough. He has kept our way too old HVAC system working very well. We give him our highest recommendation. We are fortunate to have found him.
Petr G.
04/11/13
 
As always, AA Service is excellent. Technician Petr the best. They are prompt, courteous, efficient, thorough, neat, and give you full and complete information about the hvac system, both good condition reports or problems that need to be addressed. Have used AA for at least 10 years and have never been disappointed. We are, in fact, about to purchase a new hvac system from them! Ours is 20 years old and has probably lasted this long due to the service provided.
Petr G.
04/11/13
 
Wonderful job by Jim S. in working on our AC units. He always goes the extra to resolve the current problems and makes suggestions to prevent future difficulties. Very happy with his knowledge and was exactly on time today.
Jim S.
04/11/13
 
Scott did a very good job!
Scott S.
04/11/13
 
Jim has been to service and maintain our equipment since 2010. He is always polite, tidy and informative and I have only good words to say about him.
Jim S.
04/10/13
 
We have used AA Service for many years because of their reliability and the high professionalism of the technical staff. Petr was just another example of the high caliber technicians who service our equipment.
Petr G.
04/10/13
 
This email is to let you know what an excellent employee you have in Jim Sinden. He was at our residence two times in February (2/18 - 2/25) to help us identify a problem we were having regarding a humming noise that seemed to be coming from the humidifier. He was excellent at finding the problem and fixing it for us. He is an outstanding employee, and you are very lucky to have him.
Jim S.
04/08/13
 
If only every company was this great to deal with! We have been using them for ten years, and my parents have used them since I was a kid. The servicemen are always very nice. They are good about calling to let you know when they are going to arrive, and have always arrived in the two hour window I scheduled. They leave the area around the HVAC tidy and wear booties over their shoes so the floors stay clean. They replaced our AC and furnace (not at the same time) and were good to work with both times. I always felt like I was being dealt with fairly.
Petr G.
04/04/13
 
If only every company was this great to deal with! We have been using them for ten years, and my parents have used them since I was a kid. The servicemen are always very nice. They are good about calling to let you know when they are going to arrive, and have always arrived in the two hour window I scheduled. They leave the area around the HVAC tidy and wear booties over their shoes so the floors stay clean. They replaced our AC and furnace (not at the same time) and were good to work with both times. I always felt like I was being dealt with fairly.
Petr G.
04/04/13
 
Jerry was very knowledgeable and helpful. He explained the problem well and charged a good price. He even suggested a way to save money beyond the problem. Two other service companies came out and tried to sell a new furnace. Jerry showed why that was not needed and that our furnace was actually in very good shape.
Jerry W.
04/03/13
 
I just wanted to say how delighted we were with the service that Jim S provided this morning. We have had a contract with AA for several years and he was one of the most helpful technicians we have ever had. Jim answered all of the questions my husband and I had quite well. He even gave us advice that we know we will use to keep our unit in top working condition. Thanks for sending him to us!
Jim S.
04/02/13
 
I would like to compliment you and your firm for taking care of me this past Monday. Ralph C. serviced my heating unit and was extremely competant in his work. I am very satisfied.
Ralph C.
04/01/13
 
Jeff did a very good job. He was on time, clean and very polite.
Jeff C.
04/01/13
 
Jeff, as always, was courteous, and very pleasant to deal with. We always recommend AA Service to anyone who asks about a good HVAC outfit. Thanks for your quick attention to our heating and airconditioning needs
Jeff C.
03/25/13
 
Jeff C. came out on a Sunday and serviced our furnace. We had no heat and Jeff responded quickly, expertly fixed the problem and charged us a reasonable price (especially for a Sunday!) As of today, we've switched from the company we used to use to AA Service. On a scale of 1 to 10, we give them an 11!
Jeff C.
03/24/13
 
We were very pleased with the service. Jim G was personable and considerate as well as diligent and efficient. He resolved a potential problem during the maintenance service. Upon completion, he cleaned the area and removed the old filters. We rate the service with five stars.
Jim G.
03/22/13
 
Excellent installation of new furnace and A/C unit. Concern that new Carrier high efficiency furnace had a defective part that had to be replaced after the unit "died" within 2 hours of of being turned on. AA responded promptly and replaced the defective motor AND thermostat. Peter F.
Dave A.
03/21/13
 
Great job from JIM G and AA Service. Dealt with the problem in an efficient manner and was very helpful explaining the mechanics of the problem.
Jim G.
03/20/13
 
Jim S was very helpful and proficient when he cam out to our house on a Saturday morning a few weeks ago. We were very pleased with his service!!!
Jim S.
03/20/13
 
Outstanding work done at 5743 W. Lawrence Ave, Chicago, IL in replacing a heat exchanger on a roof-top unit. Tom T as always very knowledgeable and courteous. Five stars service for AA Service. Bob
Tom T.
03/19/13
 
Ted Telios did a great job for us last night. Most highly recommended.
Ted T.
03/19/13
 
We were very pleased with the service that Dave A. and Mike J. gave us. They were on time and behaved in a courteous manner. They were knowledgeable and informative. We would recommend them.
Michael J.
03/16/13
 
We were very pleased with the service that Dave A. and Mike J. gave us. They were on time and behaved in a courteous manner. They were knowledgeable and informative. We would recommend them.
Dave A.
03/16/13
 
Great job from Jeff C. and AA Service as always.
Jeff C.
03/14/13
 
Great company! Great service! We have been using AA Service for several years and have been very satisfied with the work they have done.
Jim G.
03/13/13
 
I've used this company since I bought my house 27 years ago and they have always provided excellent service when required. I just had a new furnace installed and am very happy. From the service call on the old furnace to the sales advisor and then the installation of the new furnace, the employees of this company are knowledgeable, courteous and accomodative. I would highly recommend them!
Dave A.
03/12/13
 
Our technician was Phet X. He has been with us on a regular basis for a long time. It is very comforting to have a tech who knows our system. Phet installed a whole house humidifier system this last visit. He is professional, friendly and very knowlegable. We would not hesitate to recommend AA Services.
Phet X.
03/11/13
 
Please be assured if all your technicians were as courteous and caring as Ralph C. is, AA would be increased to AAA. To have a man like Ralph on your staff is an asset to your business. It is our pleasure dealing with him and the office staff.
Ralph C.
03/11/13
 
Jeff C. is great--super knowledgeable, friendly, and above all else, greatly skilled. He helped us troubleshoot a furnace noise that (naturally) the furnace wasn't even making when he arrived. He found the problem, ordered parts (under warranty--yay!) and then came back and fixed the furnace. And to top it all off, he took a second or two to throw our dog's tennis ball (so now she thinks very highly of him, also)!
Jeff C.
03/11/13
 

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