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By Hubbard on 07/25/20
THEY LOST MY CHECK AND WAIT 9 MONTHS to contact me about it. I have the receipt saying I gave the check (including the check number that I used/wrote it on) to your technician and that he accepted it! Then they send it to collections saying we didn't pay, we paid...
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THEY LOST MY CHECK AND WAIT 9 MONTHS to contact me about it. I have the receipt saying I gave the check (including the check number that I used/wrote it on) to your technician and that he accepted it! Then they send it to collections saying we didn't pay, we paid YOU lost the check! Not to mention they charged over 600.00 to put in JUST A TOLIET per the receipt! Stupid me I should have asked for the price, I didn't know they would triple the cost on what you can buy one at the store.
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By Melissa B. on 02/18/20
Joe and Wendy were friendly and knowledgeable. Some issues with the suppliers had them frustrated but they were professional and finished the job with smiles! I would recommend them to anyone!

By Katy S. on 02/17/20
Thank you to the two wonderful gentlemen who came out to inspect my furnace! You are both a credit to your employer and your trade.

By Katy S. on 02/17/20
Mike and Wes were polite and professional. They explained all the steps of the furnace inspection and answered all my questions. They also gave me some tips on what to check before calling a technician should the furnace ever fail to turn on. I would definitely ...
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Mike and Wes were polite and professional. They explained all the steps of the furnace inspection and answered all my questions. They also gave me some tips on what to check before calling a technician should the furnace ever fail to turn on. I would definitely recommend Northwest after my experience with these two gentlemen.
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By Trudi S. on 02/13/20
My furnace went out right before below zero temperatures were predicted. I called Northwest Plumbing-Heating-AC. They answered the phone, no machine! Very friendly and helpful. Dallas arrived and was able to quickly diagnose the problem. He was so incredibly helpfu...
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My furnace went out right before below zero temperatures were predicted. I called Northwest Plumbing-Heating-AC. They answered the phone, no machine! Very friendly and helpful. Dallas arrived and was able to quickly diagnose the problem. He was so incredibly helpful!! Not enough stars to rate him!! I did not have a regular company to call before, but now I do!! Super happy all the way around!! Thank you, thank you, thank you!!
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By Sue on 01/30/20
This was our first time doing business with your company. We were impressed with your many years in business and the hours you could be contacted. We had a water heater installed by Joe. He explained what he would be doing, told me about the heater we would be inst...
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This was our first time doing business with your company. We were impressed with your many years in business and the hours you could be contacted. We had a water heater installed by Joe. He explained what he would be doing, told me about the heater we would be installing. He did a fabulous job except for the new water heater we couldn't even tell he had been here! We asked him to come back the following week and update our sump pump system. Another 5 star job! Thanks Joe.
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By Kimball T. on 01/30/20
Our first experience with Northwest Mechanical rates 5 stars. John was courteous, efficient and confident. He met all of the challenges our job presented and finished when promised. He made us comfortable that enrolling in the service agreement was the right choice...
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Our first experience with Northwest Mechanical rates 5 stars. John was courteous, efficient and confident. He met all of the challenges our job presented and finished when promised. He made us comfortable that enrolling in the service agreement was the right choice. In short he was an excellent company representative. Plan to use Northwest for all of our future plumbing needs.
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By Lynette on 01/06/20
Wes was very helpful and answered all of my questions! He was very efficient conducting the service on the furnace at my home. Thank you!

By molly h. on 01/05/20
Had a clogged main drain on a Sunday morning. He was out within an hour and a half. Cut out some tree roots that had grown into the drain and checked everything over. Informed us of some things that we had not been told about when we bought the house 4 months pr...
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Had a clogged main drain on a Sunday morning. He was out within an hour and a half. Cut out some tree roots that had grown into the drain and checked everything over. Informed us of some things that we had not been told about when we bought the house 4 months prior. Everything back up and running. Very knowledgeable and helpful. 10/10 would reccomend
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By scott on 12/23/19
Wes called and showed up quickly and as scheduled. He took the time and explained in detail what inspections he was doing and how they would affect the performance on our HVAC system. thank you

By Keith R. on 12/23/19
Wes was very knowledge and explained every detail of what he was checking and why. Highly recommend Northwest and Wes to care for your heating and air conditioner needs. Thanks Wes.

By Krista & A. on 12/22/19
Dallas is a very knowledgeable, courteous, and friendly technician. He did great on the install. We will request him if we need service

By Krista & A. on 12/22/19
Dallas came to our house after our furnace quit working in the middle of the night. He was very friendly and courteous . Dallas explained what was wrong with our furnace and that it couldn't be fixed. He was very thorough in explaining the problem and gave us a lot...
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Dallas came to our house after our furnace quit working in the middle of the night. He was very friendly and courteous . Dallas explained what was wrong with our furnace and that it couldn't be fixed. He was very thorough in explaining the problem and gave us a lot of information about new furnaces and how they operate differently from our current 25 + year old unit. He was very knowledgeable, he determined what would work best for us for the size house we have and to best meet our needs. He also made sure the model we were getting would have a rebate. The install had no issues and everything was cleaned up. We are very happy with the service, friendliness, and professionalism Dallas gave.
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By Erica A. on 12/19/19
During the estimating process Joe discussed with me all the unknowns and potential issues to set expectations and ensure alignment on the replacement of a corroded basement sewage pipe buried in concrete. When the job started Joe kept me up to date with progress, s...
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During the estimating process Joe discussed with me all the unknowns and potential issues to set expectations and ensure alignment on the replacement of a corroded basement sewage pipe buried in concrete. When the job started Joe kept me up to date with progress, showed up on time everyday, and worked late on a Friday. He was great and I am happy to have him back on my next plumbing job.
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By Matt M. on 12/17/19
Mike was very professional and answered all my questions. He also gave me some preventative care tips as well with our humidifier to prevent future leaks. Thanks Mike!

By Polly S. on 12/12/19
Alex was wonderful. You all have s fantastic team. They go above and beyond. Thank you.

By Polly S. on 12/12/19
Mike was very thorough. I liked how he listened, asked questions and explained. Really great experience. Polly

By Rick S. on 12/10/19
Wes is friendly and very professional. He explained everything he was doing and why. I know more than most about HVAC, so I know he did a great job and I'd recommend Wes McCorkle and NWM to anybody.

By Phillip H. on 12/10/19
Wes was very professional and provided information throughout the entire inspection process. Will be looking at Northwest for future furnace and air repairs/inspections.

By Dorice on 12/05/19
Excellent and professional service!!!!
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