CALL TO SCHEDULE
401-737-2000
By Mark W. on 10/15/18
I've been with nationalRefrigeration for many years always treated with respect and professionalism . I would refer this company 100% every time. Doreen is definitely the backbone of the service department Dave P also a professional his work ethic is second to non...
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I've been with nationalRefrigeration for many years always treated with respect and professionalism . I would refer this company 100% every time. Doreen is definitely the backbone of the service department Dave P also a professional his work ethic is second to none. My dogs love to see him even though he is only here twice a year
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By Mark W. on 10/15/18
I've been with nationalRefrigeration for many years always treated with respect and professionalism . I would refer this company 100% every time. Doreen is definitely the backbone of the service department Dave P also a professional his work ethic is second to non...
(View More)
I've been with nationalRefrigeration for many years always treated with respect and professionalism . I would refer this company 100% every time. Doreen is definitely the backbone of the service department Dave P also a professional his work ethic is second to none. My dogs love to see him even though he is only here twice a year
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By Sharon C. on 10/02/18
Constant issues with scheduling over the past year. Made appointment MANY weeks in advance for service and they waited until the end of the scheduled day to tell me they were not showing up. No respect for people having to take time off of work to. No concern for h...
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Constant issues with scheduling over the past year. Made appointment MANY weeks in advance for service and they waited until the end of the scheduled day to tell me they were not showing up. No respect for people having to take time off of work to. No concern for having to miss the appointment. Also tried to schedule purchasing a new air conditioning system but even the prospect of a large job could not get a timely response. Obviously, they do not need new business nor are they concerned about servicing customers that have been with them for over 10 years such as myself. I gave them a second chance after issues last year but If you value your time and money go somewhere else.
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By Lou G. on 10/02/18
Sean was outstanding!!! Thank you very much.

By Kathy & Kevin D. on 09/30/18
(no comment)

By Irene T. on 09/28/18
Jarrod was polite,knowledgeable, and an asset to your company

By Irene T. on 09/26/18
Jarrod was polite,knowledgeable,an asset to your business

By William C. on 09/25/18
I had a wiring problem after a new furnace install that the installers had a problem finding. Jared took the time to diagnose and repair. Finally it's fixed and running great! Thanks for taking the time to get it right! Bill Cameron

By karen e. on 09/17/18
Regarding 7 August request for service: I would like to thank and commend Sean D. who made the service call for a leaking AC unit. The AC units need more attention than I knew, and he helped me understand the problem--he sorted out the issue, and persevered as furt...
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Regarding 7 August request for service: I would like to thank and commend Sean D. who made the service call for a leaking AC unit. The AC units need more attention than I knew, and he helped me understand the problem--he sorted out the issue, and persevered as further troubles arose. I am confident that with his knowledge and commitment to doing a good job, our units will be maintained properly. High endorsement.
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By Anthony C. on 09/17/18
On time, polite and knowledgeable. Wasted no time in fixing the problem!

By Joe P. on 09/13/18
(no comment)

By carl on 09/11/18
Jared was professional,polite and did a great job

By Richard R. on 09/08/18
The service was very prompt . Jarrod was very polite and did his job very well . I did think that the bill was a bit high though . I am still waiting for a copy of the bill via e-mail . Thanks Jarrod you were great .

By Deb C. on 09/05/18
Quick response, got me in same day during a week of 90 degree plus heat and fixed my A/C problem. Jarrod P****** was great, efficient and knowledgeable. They will be my go-to from now on.

By Susan C. on 09/03/18
I was especially impressed with the service I received from Jarrod P. He performed our 6 mon service. He was thorough, explained his work in detail. Took his time and remedied a problem a problem which we had for a few years that no other service provider had been able to identify.

By Debra Kits van H. on 08/29/18
Jarrod was very polite and efficient and knowledgeable! Hope he comes every time we need him!

By Dolores L. on 08/28/18
Jarrod was excellent. He diagnosed the problem quickly and repaired it right away. After fixing the problem, he checked all the vents and discovered a few of them were closed. He also checked filters and changed the ones that needed changing. He was thorough a...
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Jarrod was excellent. He diagnosed the problem quickly and repaired it right away. After fixing the problem, he checked all the vents and discovered a few of them were closed. He also checked filters and changed the ones that needed changing. He was thorough and knew exactly what he had to do to finish the job. I give him at least 5 stars. Thank you.
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By Pamela G. on 08/28/18
I would like to recognize Jarrod Pacheco as being an excellent member of the National Refrigeration team here in Rhode Island. He is very respectful and has excellent problem solving skills, very thorough in his work, a pleasure to work with.

By Kevin C. on 08/27/18
Our AC quit on one of the warmest days of the summer. I called for service and they told me that it was doubtful they could come the same day. Thirty minutes later they called back and said someone would be there within two hours. Assignments were rescheduled in or...
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Our AC quit on one of the warmest days of the summer. I called for service and they told me that it was doubtful they could come the same day. Thirty minutes later they called back and said someone would be there within two hours. Assignments were rescheduled in order to get to me that same day. Jarrod Pacheco arrived on time and got right to work assessing my problem. He worked about two hours to get me back up and running. He was knowledgeable, polite, courteous, and very helpful. He explained what he needed to do and answered all my questions in a way that I could understand. NR should be very proud to have an employee like Jarrod. He is an excellent goodwill ambassador.
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By Paul S. on 08/27/18
these tecks are excellent.
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CALL TO SCHEDULE
401-737-2000

Select any employee to see all their reviews.

Sean D
10 Years
Rating:
57 total reviews!
David P
2 Years
Rating:
36 total reviews!
Doreen C
Customer Service Rep.
15 Years
Rating:
(10 total reviews)
Rito S
2 Years
Rating:
(25 total reviews)
Jared L
10 Years
Rating:
(22 total reviews)
Brian K
23 Years
Rating:
(21 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period National Refrigeration, Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at National Refrigeration, Inc. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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