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By Linda and Chuck B. on 06/25/19
Very reliable

By Kathy Hoffman on 06/21/19
John did a great job today, helping us to make sure we always have heat and hot water! He is courteous, friendly, responsive, efficient and tidy (always taking away old parts and wearing booties when he comes in the house.) I'm so glad that we have someone that w...
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John did a great job today, helping us to make sure we always have heat and hot water! He is courteous, friendly, responsive, efficient and tidy (always taking away old parts and wearing booties when he comes in the house.) I'm so glad that we have someone that we can call with our heating and plumbing needs!
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By Bob T. on 06/20/19
John Whitehead, service technician just completed the annual inspection of our heating system. John is very personable and professional. He completed the inspection, replaced a capacitor, inspected our water heater as well as an overall review of our crawlspace. J...
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John Whitehead, service technician just completed the annual inspection of our heating system. John is very personable and professional. He completed the inspection, replaced a capacitor, inspected our water heater as well as an overall review of our crawlspace. John did a great job and I highly recommend him for a job well done.
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By Richard F. on 06/18/19
John was a great guy. I give him a “A1-OK” in my book!

By John M. on 06/17/19
James O. was the tech that provided the service on my hot water heaters; he evaluated the problem and resolved the issue professionally and competently. Thank you. John

By Todd T. on 06/17/19
Over the weekend I had a sump pump issue. John W. came faster than I was expecting. I appreciated his taking his time with the situation, and me. He was very knowledgeable, and was a technician who had integrity, and honesty in dealing with my situation. He is one ...
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Over the weekend I had a sump pump issue. John W. came faster than I was expecting. I appreciated his taking his time with the situation, and me. He was very knowledgeable, and was a technician who had integrity, and honesty in dealing with my situation. He is one of the best technicians we have had come to the house to help take care of whatever issue we have had to deal with over the years. First rate guy, and tech!
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By Glen H. on 06/17/19
After a weekend emergency, they were able to fit me into a totally booked Monday. Appreciate the effort they take to provide exceptional customer service and the service technician, Nic, was first rate!

By Mary M. on 06/15/19
John did a great job and I appreciate the work he did- he even wore little booties over his shoes.

By Paul T. on 06/14/19
Debbie is very nice and James was great.

By B S. on 06/06/19
Our tech did an excellent job in all regards. He is the same one who diagnosed our malfunctioning furnace last December and did some repair work on our A/C last summer. Not to be redundant but he was great and we are very appreciative. Have a great summer! Bob S

By Diane W. on 05/30/19
As usual John was timely, efficient, and very helpful.

By Steve H. on 05/26/19
John resolved our no water issue extremely fast! Thank you for the outstanding service!

By Rick C. on 05/25/19
John was right on time, quickly diagnosed the problem and fixed it - we have heat again! Thank you John

By Bonnie L. on 05/24/19
I know this is not the way you wish to receive the thanks for a job well done, but it is the way I understand since I do not use other sites. I cannot thank you enough for your response to my frantic call about water coming into the crawl space. Thanks for sending...
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I know this is not the way you wish to receive the thanks for a job well done, but it is the way I understand since I do not use other sites. I cannot thank you enough for your response to my frantic call about water coming into the crawl space. Thanks for sending David, who responded In a very friendly and professional way and not under the best of circumstances. I don’t know if David told you but he joined other of my reliable Professionals that I can call during an emergency. They all worked together and helped to ease my distress. David also replaced the salt in my water softener. I cannot express how grateful I am for your fast response to my plea for help as well as David who got the pipe unplugged and the water stopped flowing into our crawl space. Thank You very much!!! Bonnie
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By Rick C. on 05/24/19
Nic was outstanding! He was prompt, called to let me know when he would be arriving and was very thorough in his diagnosis. He went out of his way to help with our home warranty company and even followed up with them 2 days after his appointment. Thank you Nic!

By Ray Cassar on 05/19/19
John was excellent. He took the time to explain things. He diagnosed the issue and gave timely advice for maintenance. John clearly loves his work and excels at it. He sets the bar high for MacGregor and represents the company well. I will be sure to recommend thi...
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John was excellent. He took the time to explain things. He diagnosed the issue and gave timely advice for maintenance. John clearly loves his work and excels at it. He sets the bar high for MacGregor and represents the company well. I will be sure to recommend this company to others. Sincerely, Ray Cassar
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By Rebekah M. on 05/09/19
Very professional, James O. had all the parts with him to have my boiler back up and running within an hour! Thank you

By Chuck B. on 05/02/19
I called and was very pleased with my services from David. I will now renew my Service Plan because David did such a great job, during his PTU (done on 5/1/209) David noticed water in the crawl space due to failed pump & took the time to call me and explain the s...
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I called and was very pleased with my services from David. I will now renew my Service Plan because David did such a great job, during his PTU (done on 5/1/209) David noticed water in the crawl space due to failed pump & took the time to call me and explain the situation. I was so grateful because we are seasonal and would have never known that it happen. Great job to David for taking his time & taking care of us.
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By Rick C. on 04/30/19
Nic was outstanding! He was prompt, called to let me know when he would be arriving and was very thorough in his diagnosis. He went out of his way to help with our home warranty company and even followed up with them 2 days after his appointment. Thank you Nic!

By Justin B. on 04/22/19
I discovered a leak under my kitchen sink and was unable to get the seal to adhere on my own. I called at 8:30 am on a Monday morning and by noon Nic had been here and fixed the issue. He explained everything he was doing. He also noticed hard water on the faucet a...
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I discovered a leak under my kitchen sink and was unable to get the seal to adhere on my own. I called at 8:30 am on a Monday morning and by noon Nic had been here and fixed the issue. He explained everything he was doing. He also noticed hard water on the faucet and recommended a water softener system which I have been needing to get installed. He was very knowledgeable, personable, and friendly. I would recommend Macgregor Plumbing and Heating to anyone.
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