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By Diane W. on 05/28/20
I wanted to let you know that tech was professional, knowledgeable, and helpful as ever. He was even kind enough to give her a new mask since her’s was starting to get worn. She appreciated it greatly and hopes he doesn’t get in trouble for doing that.

By Mark B. on 05/22/20
Nic is a wonderful individual. A pleasure to be around and cares about his work. He enjoys what he is doing and appreciates his employers too. He commented on how well the staff was taken care of by the owners of Macgregor’s.

By Joyce B. on 05/20/20
We had a good experience with MacGregor. Everyone we worked with was friendly and knowledgeable.

By Paul M. on 05/20/20
John Whitehead was really awesome! He spent considerable time provides great guidance on has to be done, what could be done and providing a longer term plan -- which I really appreciated. He was on time, was very conscientious about drop clothes and was all around ...
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John Whitehead was really awesome! He spent considerable time provides great guidance on has to be done, what could be done and providing a longer term plan -- which I really appreciated. He was on time, was very conscientious about drop clothes and was all around really good. Highly recommend !!
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By David D. on 05/15/20
John has combined 30 plus years of experience with a passion for customer satisfaction. He absolutely enjoys what he does and is fast, through and an expert after years of demanding excellence. Over the years I have had many contractors and technition work at my h...
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John has combined 30 plus years of experience with a passion for customer satisfaction. He absolutely enjoys what he does and is fast, through and an expert after years of demanding excellence. Over the years I have had many contractors and technition work at my home over my lifetime, trust me I'm retired now, but none as competent as John.
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By Kelvin J. on 05/14/20
From estimate to install they did an amazing job!

By Bruce DeCoster on 05/08/20
Super quick and friendly service.

By Bruce D. on 05/08/20
Super fast and friendly service. John W is top notch!

By Virginia P. on 05/06/20
Jim was the on call technician for the after hours shift. I discovered at 11 p.m. that I had a quarter of my basement filled with water. He came to the house, diagnosed the issue (sump pump not working), went back to the shop for a new pump, came back to install ...
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Jim was the on call technician for the after hours shift. I discovered at 11 p.m. that I had a quarter of my basement filled with water. He came to the house, diagnosed the issue (sump pump not working), went back to the shop for a new pump, came back to install it and got it running. Finished up at 1:15 a.m. soaken wet but with the problem fixed! Yes, yes, yes I couldn't be happier with Jim!
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By Nancy J. on 05/01/20
I want to thank all 3 MacGregor furnace professionals who came multiple times to address and eventually solve my furnace problem. It was so reassuring to know you were on top of it. All three gentlemen were professional, friendly and persistent in getting to the bo...
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I want to thank all 3 MacGregor furnace professionals who came multiple times to address and eventually solve my furnace problem. It was so reassuring to know you were on top of it. All three gentlemen were professional, friendly and persistent in getting to the bottom of the issue. I especially appreciate their help during this unprecedented time in which everyone continued to do their job the best they can with the implications of the COVID 19 pandemic. Thank you again,
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By Matthew G. on 04/29/20
Very efficient and professional. Really appreciate your help! Thanks!

By Steve on 04/27/20
Quick, friendly, helpful and efficient!

By Truda Kruger on 04/13/20
Nic was outstanding and very knowledgeable and explained what was wrong and what he did to fix the situation.

By Dorothy M. on 03/24/20
James and Nic were out yesterday and both were excellent!

By Barbara B. on 03/12/20
Nic came out to evaluate my problem and he was able to determine the problem was not from a toilet in a bathroom that backed up to the furnace room but from the hot water heater in the furnace room. He went above & beyond by fixing his schedule so that the hot w...
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Nic came out to evaluate my problem and he was able to determine the problem was not from a toilet in a bathroom that backed up to the furnace room but from the hot water heater in the furnace room. He went above & beyond by fixing his schedule so that the hot water heater could be put in the following day not two days later. Very easy to communicate with, used descriptions I could understand. Very professional. I hope I get him the next time I have a problem.
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By Chris H. on 02/26/20
Dan was prompt. Did the annual maintenance check and there were no problems. I give him an A+. Nice, courteous, professional and knowledgeable. I highly recommend MacGregors.

By Michael K. on 02/22/20
James was great. Friendly, efficient and informative. Thanks for the great service.

By Bruce S. on 02/20/20
On Thursday February 20, 2020 Nic came to my home to install a bathtub faucet system. He was very professional, and friendly. Plus he knew what he was doing. Even though there were issues with the product he did an excellent job on a timely basis. He and his work e...
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On Thursday February 20, 2020 Nic came to my home to install a bathtub faucet system. He was very professional, and friendly. Plus he knew what he was doing. Even though there were issues with the product he did an excellent job on a timely basis. He and his work ethic is more then welcome into my home for my next plumbing need. I know if I had attempted to do this install, I would be at it for days ! I will highly recommend him to do tech/service to my friends. Thank you again for a job well done.
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By Michael H. on 02/17/20
Nic Irwin was at our house to prepare our plumbing for a new refrigerator. He was prompt, professional and explained things as he worked. He asked questions and offered us some advice about services they provide and how they might improve our home. We plan to repla...
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Nic Irwin was at our house to prepare our plumbing for a new refrigerator. He was prompt, professional and explained things as he worked. He asked questions and offered us some advice about services they provide and how they might improve our home. We plan to replace our furnace with them in the near future! We have been very happy with MacGregor and the service we receive from them! Also, we were told it could be up to a 2 hour job and it took just over 30 minutes! Yay Nic!
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By Nate B. on 02/17/20
Dan W. was very professional and courteous. He went above and beyond what was needed to make sure our problem was solved.
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