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By Todd T. on 08/20/19
John is a service technician who has integrity, is prompt, and is very knowledgeable. He definitely is gifted for his vocation.

By William L. on 08/19/19
John did an excellent job for us.

By Judy K. on 08/17/19
Always friendly. Helped us reset thermostat.

By Sue D. on 08/15/19
MacGregor Plumbing has always given us top notch service and John W was the best!

By Greg C. on 08/14/19
I would like to express my total satisfaction with the services performed by Dave. He arrived on time, methodically went through my systems, explained everything to me and generally provided excellent service. There were a couple of potential problems, and Dave pr...
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I would like to express my total satisfaction with the services performed by Dave. He arrived on time, methodically went through my systems, explained everything to me and generally provided excellent service. There were a couple of potential problems, and Dave promptly provided a quote for the additional services.
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By Hugh H. on 08/14/19
He arrived on time. He was courteous and personable. I was impressed with his ability to easily manhandle the heavy old water heater by giving it a bear hug, picking it up from a tight space without damaging the surroundings and carrying it out to his truck. He a...
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He arrived on time. He was courteous and personable. I was impressed with his ability to easily manhandle the heavy old water heater by giving it a bear hug, picking it up from a tight space without damaging the surroundings and carrying it out to his truck. He also followed the same procedure in carrying and setting the new water heater into the same tight space. I’m convinced the possibility of damage to the heater and surrounding area would have been much greater had he been forced to use a dolly. Don encountered a few problems but was able to resolve them without consequence. It is now five hours since he finished and we have hot water and no leaks.
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By Sue D. on 08/14/19
Ask for John W.......he's the BEST. John shows up on time, is super efficient, pleasant and polite. I plan to ask for him by name from now on.

By HUGH H. on 08/13/19
He arrived on time. He was courteous and personable. I was impressed with his ability to easily manhandle the heavy old water heater by giving it a bear hug, picking it up from a tight space without damaging the surroundings and carrying it out to his truck. He ...
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He arrived on time. He was courteous and personable. I was impressed with his ability to easily manhandle the heavy old water heater by giving it a bear hug, picking it up from a tight space without damaging the surroundings and carrying it out to his truck. He also followed the same procedure in carrying and setting the new water heater into the same tight space. I'm convinced the possibility of damage to the heater and surrounding area would have been much greater had he been forced to use a dolly. Don encountered a few problems but was able to resolve them without consequence. It is now five hours since he finished and we have hot water and no leaks. We look forward to his return to install a fixture he said needed to be added. We have used MacGregor for several plumbing repairs and additions and have been very satisfied with each job.
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By Don C. on 08/13/19
Nic was my technician and he did his very best to solve my problem although it did not end up working. I appreciate how my situation was handled not only by Nic, but also the billing department for giving me a fair price. Thanks MacGregors!

By Cynthia Burr on 08/13/19
Don did a great job diagnosing our problem, ordering us a replacement fixture, and installing it. Super nice and courteous too. Highly recommend him!

By Max Schmaler on 08/09/19
Don D. was professional & courteous. He went above and beyond to hook up a new garbage disposal and sink.. He also corrected an unknown issue that saved future disaster. Give him a raise!

By Pam and Kyle S. on 08/09/19
No Comment

By Jim L. on 08/08/19
Don D. did a great job. Quick, clean work.

By David R. on 08/07/19
Our hot water heater went belly up on a recent Saturday morning. Thank goodness we’re on MacGregor’s service plan because John showed up as promised ready to repair the problem. He quickly diagnosed the issue and had the parts on his truck. We had complete con...
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Our hot water heater went belly up on a recent Saturday morning. Thank goodness we’re on MacGregor’s service plan because John showed up as promised ready to repair the problem. He quickly diagnosed the issue and had the parts on his truck. We had complete confidence from the word go because John clearly knew what he was doing, never even mentioned replacing the unit (it’s old, he could have), and it was back in service in no time. Friendly, positive, he showed up on a weekend prepared and got the repair done asap. What else can I say? 5 star service with a smile!
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By Veronica C. on 08/07/19
James was very prompt, thorough, courteous, and did a great job finding and fixing our air conditioner problem! 5 stars!

By Labe J. on 08/06/19
Thank you for sending James to service my AC. He was fabulous.

By Robert B. on 08/05/19
David and Dan were very professional and nice. Very pleased with the service.

By Jodi V. on 07/27/19
David went above and beyond to figure out why our furnace was not working properly. He fixed the problem and shared the news apologetically. He didn’t give up when he couldn’t figure it out, he kept at it until our issue was resolved.

By William Balog on 07/26/19
John was very efficient and courteous.

By Barb M. on 07/24/19
Thank you for your response to my phone call and your more than prompt service. James was outstanding and we couldn't be more pleased with our dealings with you. Without your prompt service 11 members and guests of our family would have been very uncomfortable. Tha...
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Thank you for your response to my phone call and your more than prompt service. James was outstanding and we couldn't be more pleased with our dealings with you. Without your prompt service 11 members and guests of our family would have been very uncomfortable. Thank you Thank you Thank you!
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